There is only one thing I can say about Frank and J&A Auto, if you need your vehicle serviced, take it to them. They are reputable, honest and experienced. Finding those qualities in this day and age is not easy. Im a skeptic and this company has turned me into a believer. They did a multitude of things to my 1993 Chevy Silverado, they did the work in a timely manner and at a very reasonable price. I am more than satisfied. Thank You J&A Auto, Thank You Frank.
Wifes car would not start right before work! Managed to jump start it so I can drop it off at J & A with no appointment. I figured, whenever they get to it its still better than being stranded and have to tow it from somewhere else... When I got there and presented the problem, Gabe came out and said, lets check it out real quick, and if its the battery, we can swap it out in 15 minutes. Wow! I was blown away, considering their next appointment isnt until next week. Long story short, I was in and out within 20 minutes. Their customer service is unbelievable! Thanks Gabe and J & A!
The mechanics at J & A Automotive consistently go above and beyond with their service. I know this because I have been coming here for over 20 years.
The most honest Mechanic shop around. Frank and his family are just honest hard working people. I have multiple cars and take them all to this shop. I even had a Transmission shop who could not diagnose a problem send me to J&A. That is how I found out about them. Just a solid well run business. And yes they fixed the Transmission problem.
Jacob and Gabe are the best. Very honest.
Great honest people who do a great job.
Great experience. Quality work done in a timely manner. Cv axle replaced for me, done by the next day. Great prices for quality work, and genuinely nice folks. Will definitely go back for any other vehicle related repaira
What can I say except, Exceptional, Professional, most reliable and trustworthy auto shop (Gabe & staff) in all the inland empire and this is not just my opinion. Ask around, I dare you!! The shop, Gabe and the great staff have been in the Norco area as long as I can remember, at least from the beginning of the 1980s, from personal experience and family members that lived in Norco, Ca. I myself lived in Santa Ana when I met a Young Gabe at the time (i was a Young lad myself) and was referred to J & A Auto (was J & A Honda at that time) by my nephew. Now, Iive in the Lake Elsinore area, have a 2004 Chevy Tahoe that needed major repairs done, and I will ONLY come to J & A Auto for quality work that I can trust and a more than decent price that wont break the Piggy! Thank you Gabe and the staff at J & A Auto.....Oh, you too Frank!!Ed Bootz
Very friendly and they know what they’re doing and very good on their prices
Gabe and Frank go the extra mile to satisfy you, as well as give sound advice!
Great place with honest people, I will definitely recommend to family and friends.
This is the most honest auto shop you can take your car to. they do very good work and take care of your car as if it was there own car. I have been coming here over 20 years and hope I can continue another 20years
Knowledgable staff.
J&A now repairs almost any vehicle (30 yrs ago Honda/Acura). IF the dealership is best, J&A is a very close #2. For 30 yrs Ive trusted them with my cars. Never failed to deliver. Theyre busy, so make an appointment.
Excellent service more than fair rates.
This is my 2nd time getting my vehicle services at J&A. Frank, the front desk rep is extremely friendly, helpful and willing to help. The entire team, including Jacob really took care of he, communicated their assessment and provided good service at a fair price. I will return again. Speaking from the female perspective this shop is welcoming and the mechanics dont talk at you, they talk to you and that makes a huge difference:)
Very helpful. Professional. They do good work, and they dont take advantage of you. Thanks jim
I was referred by my Nieghbor and was glad I had made the right decision.I think I have found an auto repair shop for life,Very satisfied, thanks again!👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
I have been a good customer for over 20 years. Gabe and Jacob are the best in business. They are fair and honest mechanics with high quality results. Although I live in another city, I will never go to anyone else. Ive owned several vehicles and J & A have serviced them all. I highly recommend!
These guys are the best. I would give them another star if I could. They are reasonable and do fantastic work. I think I found myself new mechanics.
Our work truck broke down. Had it towed into J&A. Gabe and his crew fixed the problem as well as a few other issues and had it ready the next day! Been taking our work and personal vehicles there for years. Highly recommend!
They were recommended to me by a family friend.rates were fair and the service was quick and friendly. I would recommend J&A.
I needed a battery cable made. They didn’t have the gauge I needed but they called around for me until they found someone who could help. Exceptional customer service! Thank You!
I have a 2001 4 runner that I brought into the shop for a bad Alternator when I bought the car. They fixed that hassle free for a good price and even hooked up my disconnected fog lights for me and replaced a blulb
I called J&A Auto from Colorado to help my elderly father in Norco. Turns out the engine needed to be replaced and instead of doing the repairs, Frank explained that the truck wouldn’t be worth the money it would cost. Frank was willing to accept my decision but advised not doing the repair. The people at J&A are honest, true gentleman. I can not recommend J&A enough. Really nice people. I am just so happy with them! Patricia Doran
Very upfront and honest. Showed me exactly what was wrong before fixing. And very competitive pricing.
Great work, quick turn around reasonable prices great communication.
Ive been with them since they opened years ago. Ive been to other mechanics that recommend service for my vehicle and JA says Im good for a few more years. If they do the service its always cheaper than quotes elsewhere
I have been going here for years and they always do an excellent job for a fair price and dont try to get you to do work you dont need. One time I requested work and they said if I fixed it, it would break again in a few months so I shouldnt get it done. They have a lot of integrity at this shop. Plus, they have a fast turn around too!
Fair and honest. I took my car here for the first time this week. I knew what had to be done (the specifics of the job, steps involved, etc.) but I didnt have the correct tools to do it myself so I took it here. The estimate I was given from J & A was much less than the dealer estimate which I knew either had to be charging me for way more labor hours than it actually required or way overcharging for labor per hour. I figured a skilled mechanic could have the job done in a few hours and the J & A price reflected that. Another impressive part of the experience was that they didnt try to sell me on fixing anything else. I usually maintain the car myself so I know there is nothing that needs addressing at the moment but with most repair shops (especially at the dealer!) they try to tell you need something else. Usually some service that you you could use but dont NEED. I have to say that I will be taking my cars here from now on for anything I cant handle myself. If you want somebody honest with a fair price, in my experience this is the place to go.
These guys are the best mechanics thank you Frank for your help and honesty and for a good job my wife is very happy with the car and thanks to the team Tha made a great job.
Very nice owners and employees. I have referred my dad and friend to this shop and they agreed. The owners are honest and wont try to over charge you. Its not easy finding a place that you can trust. I strongly recommend this shop. Blessings,
Jake and Gabe are the best in the business. I have had several services performed here over the years and it is always top notch care and top notch results. I would highly recommend J&A to anyone needing service on one of their vehicles.
After coming here about 4 years ago I won’t go to any other mechanic. I don’t even live locally and drive here just for the great service. They have worked on my Mini Cooper (an older car) and now my Honda Civic. They are honest and fair, great staff. Thanks much Jacob and Gabe!
My car was seriously overheating so I didnt dare drive it. I called all around and couldnt find any place that had the time to look at it, including two different dealerships who said they wouldnt have time for it for 3 or 4 days. Then J & A Automotive was recommended to me by a family member, so I called them first thing in the morning and Frank said to bring it in as soon as I could. I got it there within the hour and they found out what was wrong with it, fixed it, and I was able to pick it up that afternoon! It is still running perfectly and Im very grateful to them for doing such a great job. My experience at J & A Auto was very pleasent. Everyone was polite, helpful, and professional. It is such a good feeling to know that if my car gives me trouble or even just needs regular maintenance, I am confident that I know the best place to take it.
I LOVE this place! I trust taking my car here. I never feel ripped off or feel as though I was taken advantage of. Jacob does amazing work. Everything j&A fixes..stays fixed!
The only shop I trust.
Went here once and never went ANYWHERE else. Amazing work and even amazing prices. Thanks Gabe.
Love this place! Great work at low cost. Thanks Gabriel, Jacob, Frank, etc....
Been going here for years. Rates are priced very affordable but the service is what earns them the 5 stars.
The service is great been going with them for years.
We have been coming here for ten years. The service is awesome and they are a honest company.
Good work at good prices.
Hard to get appointment
Honest and fair priced Auto shop. They wont try to rip you off or sell service you dont need.
For real honest mechanics, expert service
Good service and reasonable prices
Stu Tracer Marine
GREAT GUYS GREAT SERVICE!!
Great and honest
Always good service
Been going to J&A for 38 years.