I took.my sons car for repairs and I was very happy with the way they kept me informed on the progress on the car and any updates great work totally professional
After bringing my car to C&C Auto, Newington, for an estimate to detail my 2001 Honda, Michele gave me a price of $140: I explained to him that I wanted it cleaned INSIDE and the outside just washed. I had bought it used and wanted it to be freshly mine after having had my own car totaled. Michele promised hed make it sparkling clean. When I picked the car up, the owner, not Michele, told me he had cleaned the car, taking care to do the outside, including the roof (which I didnt care about). He said the price was $165 plus tax (total $175.50), saying the extra charge was less than what another place would have charged. When I told him the price Michele had quoted, he answered that they had to see the car beforehand to give a quote, WHICH IS EXACTLY WHAT I HAD DONE.I was very upset and told Michele about the change in price, who explained to the owner that the price quoted was $140. Then he left. I paid and got into my car. When I saw the inside, I found it to be dirty (see photos). I complained, and the owner said I was finding fault to be spiteful because he had charged me an extra $25, ending, Its a perfect job. Believe me. It is clear that he simply vacuumed the inside and cleaned nothing. The owners partner added, What did you want us to do, use a toothpick?!
Great, honest, and friendly mechanics that know what they’re talking about. They informed me of every move before they did it so I knew exactly what I would be charged. I highly recommend them!
Great customer service and great service
Professional, courteous, and, most importantly, honest!