Prices are high but at least they opened the lanes thank god cause not all dealership do online plus its better in person more personable welcome back

Professional staff. Place is huge. Must have thousands of cars. Pretty well organized parking lot. The car we were picking up had flat tires. And the security staff that was helping us did not have a tire pump. Surprising, but it was solved by a trip to a walmart.

Good auction for transporters as well. Clean & good staff. Main building is open & has clean bathrooms- always a plus!

Dealers only, the staff is fantastic, friendly and very helpful. A good selection of vehicle to buy and a great place to sell your trades.

Great auction. Friendly staffs!!!!

Sucks mo help here truck lot too far from auction entrance

Best auctions around

Easy access with lots of parking free

Great auction. Friendly staff

Dealers only!

Hopefully we can go back to work when all is safe!

It used to a good auction but now you can’t find any decent car under $2500. This auction will let anyone sell cars with bad engine and transmission without even mentioning it.

MANHEIM IS GOOD .. good experience except the individual “ PAT “ on the phone her attitude was not professional, not - friendly .. Other then that the other staff is friendly .

Manheim New York has a large Auto auction where we go to pick up cars for auction the nice place but I dont think you can buy can buy any cars there

Neil in arbitration was friendly and easy to deal with when I returned a vehicle.

Very disorganized the cars are never where they are supposed to be at and this is an all the time thing ! You literally have to go on a wild goose chase looking for your vehicle

How can anyone auction with so much money not have a good heating system to keep there customers warm when standing out in the lines to bid.also they say title is here when u bid on a car then when you go paid for it and ask for title they tell you is not there yet but that theyll send it to you. They just want to charge you 15$ for each title they ship u so if you have 3 cars theyll ship you 3 different packages just to charge us 15$ for each package. And there employees are rude

Decent cars some cars they going for retail price no where near wholesale

The staff at Manheim are very helpful happy to assist you in any way that they are able to

Wide range of prices, all types of cars and trucka

Not helpful at all all tags are faded cant get people to give you correct locations, really bad service

I purchase vehicles from the Manheim New York location all of the time and due to an apparent glitch in their system during yesterdays sale, they sold 1 of the 4 Tesla vehicles that I thought I had purchased from them to someone else without even reaching out to me beforehand. Sale date 6/27/19. Lane 7 Run #105. No phone call, no email, no attempt to communicate with me whatsoever. I had called them immediately after I saw the error which was 5 minutes after purchasing the vehicle online before the sale had even ended, left numerous voicemails for several different departments but never heard back from a single person. Then I just get a call back from the Arbitration department today saying that theyre not sure what happened but unfortunately that vehicle was already sold to the next highest bidder at noon yesterday. This seems to be the new normal for almost every Manheim auction location these days. Their buy fees keep going up and up every year, however their communication and level of customer service keeps going the exact opposite way getting worse and worse. Very disappointing but the simple fact is that they truly dont care about this issue or even my business with them because they know that we are simply just one single small drop of water in whats a massively large ocean of customers for Manheim. Keep that in mind if you have choices on who you can purchase vehicles from and ultimately give your hard earned money to, as Manheim certainly doesnt deserve it.

Manheim New York has an issue that no other location has. I cannot login to buy at this sale.

Great staff. Easy to find cars

Great service! Friendly staff. I recommend for all dealers to buy & sell their inventory there.

Good place

If I could give zero stars I would. I am a dealer and have been in business since 1991. I buy from all the Manheim Auctions across the U.S. and I have never been treated so poorly by Manheim until this week. I purchased 2 trucks from Manheim New York this month. My transporter shows up to pick them up. One is buried behind bushes and the transporter pulls it out and the headlights and grill are missing. The headlights and grill were there when it ran through the lane and in the condition report pictures. I called Manheim to speak to Arbitration and they tell me it was not documented on the pull out slip when my transporter pulled the truck out and that it most likely happened in the staging area outside the auction. Mike in Arbitration sends me a picture of a sign at the gate. Wrong! My transporter had to pull in the auction to get my trucks because the lazy security guards did not want to help and they did not want to locate the keys to my trucks that were in the office so my trucks were never in a staging area outside the auction. Second, Manheim is more concerned with blaming my transporter then they are that they have a thief on the property, most likely one of there employees they are trying to protect. I am writing this not because of the cost of a grill and headlights that I now have to pay for to get the truck right to sell but the fact that Manheim New York has no concern that they have a thief on the property and dont care. All they have to do is look at the security cameras and they will see when my transporter left there lot with my truck there is no headlights or front grill. They would rather blame my transporter than find the thief that took the parts off my truck. Pretty sad with the $400 to $500 fees that I pay per truck that Manheim New York Arbitration or Management could not take a look at the security camera to see who stole the parts off my truck. Buyer and Seller fees pay there salaries, they seem to have forgotten that. With this said I will never purchase another truck from Manheim New York.

Bad place to deal with I have been buying cars for all over manheim and I never have problem with you deal with manheim ny it’s hard this way the people run away I bought one car and I never receive my title by mail I open claim and one person his mane Neal Fitzpatrick hi send me email oh we send your title and we not responsible for it the guy try to ack like strong guy and I ask him to speak with manger hi told me his not there . So this guy try to run away from the Situation and hi don’t accept to let me speak with manger by the way is fine. Just to confirm my mane Ali from dk auto import

Wow, the clowns at the office were worthless. They lost my car and all they can say is its over there me over where them over there this went on for a very long time and I walked the entire lot and couldnt find it.Thanks to the older gentleman who drives the van he was very helpful. This place is a real mess. Nothing is organized and no one is willing to help. Be aware buying at this auction.

This place is a dealer auction wonderful cars and SUV trucks people are friendly and very useful vehicles are in good shape run really good

They have varieties of cars for sale and big parking lot for the sold cars. They also provide VERY CLEAN bathrooms & great staffs with money winning opportunity every week.

Clean and nice people make sure you get gate pass email to you and print it yourself

Purchase vehicle 6/9/20 online. Took 2 hours to find the vehicle 2 days later NO type of customer service

Better than one in fairfield

Great staff

Need good used car check Manheim

Crazy place once you get inside

Nice service so far, they has ford and bmw financial cars to runs

PAID FOR POST SALE INSPECTION. REAR MAIN SEAL OUT AND MISSING COIL PACK AND STILL PASSED! THEY REFUSED TO UNWIND THE DEAL BECUASE WE PUT OVER 150 MILES GETTING BACK TO THE STORE. WOULDNT HAVE LEFT HAD POST INSPECTION DONE THEIR JOB. TALKED TO SEVERAL PEOPLE, SENT PHOTOS....NOTHING. HORRIBLE EXPERIENCE.

Dissapointed that I couldnt view cars on weekend

The only reason Im posting here is on the off chance that it will stop the app from asking me every time Im here. Manheim is not open to the public except for advertised events.

They have any kind of used car you want you must be a Auto dealer to buy a car at one there sales they have them weekly

Really good service, very helpful staff

Jay favorite place to check cars b4 going to auction.

CARS AND SUVS HEAVY RUST, BEWARE CHECK CARS OUT 1ST

Very good auction

Awesome place 👍

If you are an auto dealer you got to be registered here

Bad customer service. Very rude staff. Not worth going.

Worst Manheim to work with!!! They NEVER answered on the phone!!!! NEVER!! I have no ideea how to set up price and other things with them! I have one car in the auction to sell waiting for 2 weeks because they dont answer on the phone to set up the price!

Well see when i get my car.

Best place to buy cars

Huge, organized auto auction.

The auction is like public auction. Even non-dealers are in there at the bidding lane and inside the LOT!People cut the line and swear at you in a different language. Really annoying.

Great people, wonderful service

With the exception of Devin and Amanda the security officers are worthless and competent lazy malcontent idiots who would much rather play on their phone than help a customer the site layout is ever-changing and no one ever knows whats going on this place needs to take an example of Devin and Amandas attitude work ethic and willingness to do what it takes to accomplish the mission

Seemed a bit confusing here and there still is no shuttle service.

The people are nice only when your there in person but as soon as you call them they talk to you like your garbage and just want to hang up, and give false information

Great deals on cars

Is an auction cars only dealers allowed in

Good place to go to

Got a shuttle to be driven around, but spent hours looking for a car that wasnt there because security didnt scan it out when it left two weeks prior, was told by an employee that its not uncommon.

Nice people....

Nice!!

Exellent services

Great place to work

Great place

Dealer auction,need a car dealer license to buy cars

I am Transportor at this company!

Very nice experience

Farm

Its a car lot

The Best! 👍👍👍👍👍✨

Been going to this auction for 33 years

Friendly staff, clean restrooms

Fantastic

A+

Always a issue here

Very organized

Beautiful place

Great experience

It is a car auction place

Service is not good

Awesome staff

Field of dreams

The best

Easy in and out

Not so good

Excellent

Auto auctions

Ok

Ok

Huge and dirty

Awesome!

Excellent

Great

Fast service

Good auction, helpful staff.

A ping this here

Good place