I ship pkgs frequently at the 606 w49 st location. I use this location for personal & business shipments. My last visit was very good, i had an issue with my shipment. This matter was handled in no time, this was possible due to the CS rep named April. She goes above and beyond the call of duty. Let me say that Fedex is lucky to have her.

September 23 was a hiring event.So I went and yes I passed both screenings drug and background screening.Got an offer letter.....jus to be told there is a waiting list. Number one very unprofessional and definitely not appealing to someone whose tryna pay they rent.If I apply to a shift give me the hours I asked for and if you cant let the applicant know. Thats 3-4 hours of my life I cant get back Thank U fedex express located in Newark Airport.

I come here every time to ship. They are very friendly and helpful. Keep up the great service!

Stay away they are thieves at this location they will open your package and steal your goods. I filed a claim with Cooperate. I have proof they were the ones who illegally opened my package and stole stuff out of it be aware and stay away!! I will come to the bottom of this and get video footage!

Lady at the desk was really helpful 👌

They are horrible I paid for overnight delivery and when I called to pick up my package because it’s going to be late they were very rude they didnt let me pick it up from the fedex location even I paid 40$ to receive it next day the took 8 days this is not a professional

Donald clean keeps texting my friend passed midnight oklahoma time trying to get 300 dollar fee for a prize he won off some grant for being poor

They got me in & out. Staff was Fiendly & Helpful. All Semi Driver they have drop MT in a different Location..

Need to be more helpful. With a disable person .

Required masks, difficult to get into, and slow service.

Sofar not good.5.5 hours no load

If your from another county, and you represent fed ex at the receiving. Learn the dam language 🤬.

No issues... Empty at 1:40 on a Thursday

Great Customer Service.

The employees that work here are very helpful and provide Great customer service!! Thank you for your service!!!

Went to return something. Easy peasy.

Better experience, then going on the internet to ship..

Excellent customer service!!

The ongoing pandemic has definitely taken a toll on a lot of businesses and public places since a consumers mindset to buy anything outside of essentials or to visit a public place like a park or beach, has crippled down significantly. Now by living with what has become the new normal, it is commendable on how these businesses and public places continue to remain open and cater to the general public by following the safety standards. It is now all the more important that we as customers, support these heroes during these dark hours to mankind.We had few things purchased to be sent to India and I used ParcelMonkey service to get the best deal based on the weight of the item and the dimension of box required and then picked Fedex from the list of services. First I had to go there in person to visually check on the different sizes of boxes they offered in order to plan the packing. This location being close to home, it wasnt difficult to quickly get there just for a box checking.The staff was quite nice and she asked me to just take home a medium and large box for free when I was in a fix. I got back home, packed the stuff, printed the shipping label and customs forms and got back here the next day. They honored the ParcelMonkey offer and the checkout was as smooth as a silk and I had to just drop off the parcel.

Great service

Really great costumer service and very helpful.

Pretty efficient service. Less crowded than other locations

The customer service there was great.

Premium service fast and efficient

Easy drop off, late express pickup.

Make you wait and cant drive in .. people cant speak proper English

Great service and fast.

I had an expensive package on a vehicle for delivery from this facility, and it never showed up. I guess the delivery person found it leftover at the bottom of their truck at the end of the day and, just for fun, threw it onto a random conveyer. Or maybe he stole it. The next day, it had somehow made it to the other side of the country.It’s been sitting in a California FedEx facility for five days, and no one will look for it or return my calls.Thanks, FedEx!

Quick safe service. Very helpful people.

Great customer service at this service center!

Package lost in limbo of newark. Day 6 of 2 day freight shipping. Id like a refund!

Pretty good

Service was outstanding and the price was just right to ship a generator to Puerto Rico for my brother.

OK service and a little slow.

Great service. Will use again.

Good

Always friendly staff and fast service

Great service 😎👍🏾👍🏾

FedEx is a poor excuse for shipping, lost my package and won’t answer calls or emails regarding packages. I’ve always used UPS and will now continue to use only UPS. Pure trash waste of a corporation

Good atention, and the its regular.

Awesome

I work there tht why but just 5 mins away

EXCELLENT CUSTOMER SERVICE

Hard find entrance but personnel very helpful with directions.

Got there at 9.48. I had about 10 packages all 2 days. The guy kept me standing outside. At 10 they locked the door even tho was there 10 mins ahead. The dark skin lady seen me while locking the Door and ignored. Like she doesnt give a sh*t. Just cost me 700$ for over night shipping.

Slow customer service

Bad customer service. Extremely unhelpful staff.

I work for fedex

The staff was very kind, friendly and helpful. Thanks.

NEXT TIME IM GOING WITH UPS!!This past week I had the unfortunate experience of a FedEx package taking five days longer to receive then it’s original promise shipping date. Because it was a TV and target does not have the option of signing for this package the recipient had to sit home all week hoping it would come. When I escalated this issue to FedEx they literally have no accountability for its late delivery! What was the most frustrating is two people on a higher level from fed ex didn’t catch blatant mistakes of the package being shipped back-and-forth from New Jersey to Maryland and back, (which I could clearly see on the customer tracking device.) I say these companies have no accountability because ultimately the person paying for the product can potential be accountable for it’s financial loss. Very frustrating experience overall!

Nothing above or below average. They are here at the airport where you would expect them to be, and held my package for pickup, locating it promptly when I stopped in.

Great service always for my own experience. Fast service at all. Also they have more employees that even othersFedEx. That make this easy and fast.

It was so fantastic to be helped professionally.If you have big box to ship, it’s the only way after knocking on 3 locations just to find out that had only letter sized and tinny packages capability. The facility was awesome 👍

Amazing! Forgot my passport, had it sent overnight to this office, unfortunately it arrived too early before the office was open, BUT FedEx sent it back within 2hours - everyone was so nice, both on the phone and in person. Great customer service – good job FedEx!

Excellent service.

Ruth was highly knowledgable on the service, provided great information and helped us with a large shipment. She was calm and professional!

They were going to make me purchase a box when mine was just fine.

Fastest way to ship overnight. It is next to Newark airport. Service is good as well

Prompt n knowledgeable staff

One of the worst FedEx location I have ever been we wanted to send some important documents at last moment drove 1 hr went at 9:45 and were sorting and writing lebels got over 10pm very rude lady around 30s denied to take the package, we were requesting and explaining how important those to ship for next day delivery, she said do you want to leave or want me to call the security? She took the phone to call the security. Excuse me mam you are getting bread and butter because of us who want to ship the packages at the last moment other wise you dont need that center you can close and go home, today you turned away your food plate hope you realize that, I have never seen any facility who denies the service even after making on time into the facility. Hope this review catches somebody, wants to make FedEx better

Fast friendly service

Good help

Fast and great customer service

Very rude agent at the front counter she did not know companies policy

My package got lost, every time that I called them to keep up with what’s going on with my package they always said that they will give me a call back in couple of hours but they DO NOT CARE about calling back. It’s ridiculous how they do this. They tell me that my package is “empty”, first off, how do you know that it’s empty?! so you guys open the packages or something? It’s unbelievable how they do not care about following up to people and just giving random answers on the phone and making up stuff so they don’t have to deal with people. It’s been 2 weeks now and still haven’t heard anything about my package. Do not trust sending stuff from this place. Shame!!!!

I hade a package that was shipped Priority Overnight made its way from the shipper to Indianapolis IN and from there to the Newark NJ hub, for whatever reason got sent from Newark NJ back to Indianapolis IN instead of making its way to Moonachie NJ where it was suppose to go and then onto the truck and out for delivered by 10:30am. So basically I paid for an overnight priority service and because somebody at the Newark NJ hub didnt take the time to read the label correctly. Now Im getting screwed with a ground service instead the original Priority Overnight service and wont see my package until Monday according to the tracking number. My package eventually made its way back to the Newark NJ hub for its second time and is now just sitting there until Monday. Even though my package is labeled Priority Overnight with delivery date of Friday nobody seems to care - FedEx screwed up and they still wont make any attempt to make it right and send my package out on Saturday. This is poor customer service!

Good

Nice staff, great customer service but package was delivery several days after what it was agree

Well I dont need to visit .... I work at the facility

Fast service. no complaints

Horrible not professional service. I can’t get my order just because delivery man is too lazy to call my door. If it’s was once, I would decide that it’s was some kind of mistake, but this is happens every time when I have something delivered by this company. 3 times for past 6 months I was supposed to go to office in Newark for my package.

Went to return an item I bought online and was wrongly shipped . Forgot to tape the box. Lady at the counter insulated I buy a roll of table to rave a 12 by 12 box. Company policy! Mind you I laid shipping on the original order and I am sure fedex is charging the seller for the return. Will never use them for my own needs. If a company has to resort to these tactics to make money then they don’t deserve my business

They were super courteous and profesional. And my package arrived hours earlier than expected. Thank you FEDEX😂

Very pleasant and helpful staff. Went got two items shipped and it was quick and easy.

Fed ex delivered my package to the wrong door thank God for an honest neighbor. Then they NEVER delivered one of my packages and marked that it was delivered outside of my door. Um I dont think so! I live in an apartment complex so who in their right mind would leave a package outside like this is a personal home when its not? Only Fed Ex. Truly horrible service Fed Ex. I am going to call the companies I ordered from and see if they can retrieve the other item and also to inform them of the shotty service of Fed Ex.

Excellent place the manager Amanda is a godsendWould recommend to everyoneThanks

The workers at FedEx have bad additudes. UPS is has a much better atmosphere!

I work at fedex Express in newark airport

Very good service.Fedex people are very friendly. They helped me a lot.liked their service a lot.

Awesome service and staff. Keep it up guys

Great!

Sloooooooooooow service

Excellent service...Ana is very nice

Love going there.....VERY HELPFUL

THIS FEDEX LOCATION WILL NOT PRINT ANYTHING FOR YOU, DON’T COME HERE, ITS USELESS THEY ACT LIKE THEY’RE USELESS.

Super friendly service right at the airport and great parking!

Theyre fast efficient and I love it

Great customer service. Knowledgeable employees

A bit slow, but got the job done without any hiccups!

Best service

Very bad

Lost package over 14 days ago, never notified. Took customer service three days before they could even get in touch with this distribution center and took over 5 days of us calling them before they even reported our package as missing and still waiting for our case to be moved over to the claims department. Unbelievable.

Last minute it’s all good

Great human resources department

Good place to ship

Shipping service is great 👍

Great location. Very helpful

I love FedEx packages always arrive on time and intact

Great service and and plenty parking space.

Rude