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FedEx Office Print & Ship Center
132 S Main St, Newark, DE 19711, United States
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FedEx Office Print & Ship Center

Comments
Ev
Review №1

Brought in a wide 27 monitor with no idea how to pack it and send it back to the manufacturer. All the employees were very kind, and they worked with me for about half an hour, trying out different box sizes to cut my cost down as much as possible while still packaging the monitor safely. I appreciate them being patient and friendly with me, as this was my first time having to ship such a large item. I would recommend coming to this location if you need packing assistance; I will definitely be back!

Jo
Review №2

In and out passport picture. Very friendly, courteous, and efficient. Thank you Eric!

Ry
Review №3

Nice place to ship something and buy boxes.

Te
Review №4

The staff is so helpful and friendly. They help you get your mail and packages where they need to go in the most efficient manner.

Er
Review №5

Always professional and a pleasure to deal with. Whether Im shipping a package or getting something printed up.

Is
Review №6

We printed our wedding invitations here and the staff was extremely helpful. It was one of the best customer experiences Ive ever had.

Xi
Review №7

This office has the best people I know for shipping. Manager Rich, Charlotte and Jeff are amazing people, they are so professional, they know all the details from when the pickup will happen to how to handle a vaguely self printed label. I never need to wait when dropping off a package, I appreciate their professionalism as well as how friendly they are to me and my kids. This office also has the best staff, Eric is so considerate and funny, Arlyn has beautiful smiles, everyone is so kind to me, I choose this fedex office mostly because how friendly everyone is, it is a great pleasure to get to know them, I drop package everyday and it is my happy time to talk to someone in the office each day. Great work Fedex! You should be so proud of such great employees!

Ma
Review №8

Probably the worst customer service in a world of poor quality customerservice. Ship it by pony express if the option is available.

Ci
Review №9

Oh my god, I just cannot say enough good things about this Fedex office! Manager Jeff, Charlotte and Rich are such wonderful people. They always go above and beyond to help me, I love this office!

Al
Review №10

Poor customer service, but at least they got my package where it needed to be with out being broken.

El
Review №11

Great service! The woman who helped me out, Arlyn was an absolute angel and so friendly!

Ja
Review №12

Brought a box of my own to ship an item. They stuffed it with the recycled brown stuffing paper and charged me 4.99 for a brown box. I questioned the charge and got shrugs. The whole point of bringing the box was so that i didnt have to pay for theirs. Some 3-4ft of Recycled paper probably costing them 10 cents or less is very dishonest. I will stick to UPS from now on and will not be back.

Jo
Review №13

Erics the best there IMO. Great knowledge and work. Everyone else I cant speak for but its hard to find good people who can help you beyond basic skills in print centers.

Ma
Review №14

I was very pleasantly surprised after reading the other ratings l received a VERY COURTEOUS gentlemens help. And the main tracking people were VERY COURTEOUS also THANK YOU FOR YOUR HELP !!!!!!!!!

Ji
Review №15

They were not open on time and had a bad attitude. Seems that customers are a bother to them!

An
Review №16

Staff is helpful and the office working hours are so convenient!

Ri
Review №17

They drop off packages and dont bother knocking on the door nor ringing the doorbell. This is not the first time its happened. Little things go a long way with customers. Its too bad most of FedExs employees dont see that.

Mo
Review №18

Super unhelpful. Needed some stuff printed and the guy said they were using ALL but one of their machines for an order that had to be filled that day. They had one self service machine and the guy basically just told me to figure it out. I didnt work so I just left. If you need ANYTHING printed I suggest Shamrock Printing at the beginning of mainstreet. I usually go there for large quantities, and I should have started there this time, even though I only needed one sheet.

Co
Review №19

Ive done lots of jobs for school here. Great location for making copies

As
Review №20

This location offers convenient hours but staff is not always helpful. We dropped 3 prepaid packages, staff person helped in taping one of them but that specific one never delivered nor even scanned. Two others packages were delivered but were showing origin Commons Blvd. We forgot to ask for receipt and here $100 dollar worth of Saw Blade is gone in the black hole. We opened a case with Fedex customer service, lets see what happens.My advice is that always ask for receipt, even if you have to wait. In Newark Post Office 19711 we always drop prepaid package, never a package was lost and it is even cheaper than Fedex. We thought same will happen in Fedex, but We were wrong.I hope that I will not be targeted for Special Treatment because I am reviewing them.

Ge
Review №21

Friendly and helpful staff. My go to for all my office needs.

Am
Review №22

The FedEx office in Newark De is horrible!!!! The staff is not helpful at all. There system is out of date and the Wi-Fi was so slow i ending up leaving without getting anything i needed done.

Je
Review №23

I personally prefer the FedEx World Service Center on Commons Boulevard, but this locations is okay for shipping packages. Ive never had any problems with them in that regard.

Ro
Review №24

Charlotte was so helpful. Great FedEx.

Am
Review №25

Great manager, was very helpful and provided superb service

Na
Review №26

Great staff! Very friendly.

Ma
Review №27

Staff are useless waste of money. Great hours though.

Jo
Review №28

The only place that I’ll ship my packages from. Never had an issue. The older gentlemen who I believe is a manager can be sort of rude, however.

AA
Review №29

Where AAMCO Transmission & Total Car Care goes printing!

Wi
Review №30

Quick and easy

Lu
Review №31

Thank you FedEx.

Gw
Review №32

Will Fe pick up from home??

Je
Review №33

Great service

Ru
Review №34

So rude and impatient

Lo
Review №35

I have always liked FedExs service, which is quite user-friendly.

Hu
Review №36

Printer failure, no one prompts and no one solves it

Information
19 Photos
36 Comments
3.7 Rating
  • Address:132 S Main St, Newark, DE 19711, United States
  • Site:https://local.fedex.com/en-us/de/newark/office-1806/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
  • Phone:+1 302-368-5080
Categories
  • Shipping and mailing service
  • Business center
  • Fax service
  • Office supply store
  • Packaging supply store
  • Passport photo processor
  • Poster store
  • Print shop
  • Promotional products supplier
  • Sign shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:10AM–6PM
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