Excellent experience! I was greeted at the door and shown what I was looking for. A Special thank you for my salesman Codie Lilly. I love my new car!

Rachel at Hyundai Porter Gets 5 Stars!!! We have been part of the Hyundai family for quite the number of years now. We just moved from out of state to Delaware this year and it was time to bring our Kona in for a check up. Moving to Delaware was a great choice for us but the hard part was getting the new doctors, new vet, new car dealership. Rachel made our transition into the lovely State of Delaware super comfortable. She went above and beyond to take care of us and our Kona. Rachel is super accommodating, a complete professional with a wealth of knowledge; plus she has a great personality! Total Gem. We are not part of the Porter Hyundai family thanks to Rachel.

Exceed my expectations above 5 star service. Recommend dealer to others. Friendly staff you feel important to them.

Service Advisor Rachel Harris has the very best interests of my Equus in mind and always makes certain that every facet of the car is maintained in a timely fashion. As for John Thomas, who in the Master Technician, and performs the actual maintenance on my Equus, his work is superb as is his advise for future maintenance.

Where to begin…everything was great until it wasn’t then got worse. A simple oil change turned into a shady mom and pop garage where one service will cost you several thousands in repairs after they finished with your car. I wanted an oil change and inspection of my tire pressure sensor. I was convinced to replace some lights that were out. What should have taken 1 hour turned into 4 hours. Then the problems began to snowball after I was assured my car was in great condition except for the tire pressure sensor which needed to be inspected when an actual mechanic was onsite which is Monday through Friday. Running through the list…I got a flat tire, several warning lights (including check engine) on my dashboard and damage to my tag light cover disguised as a repair. If that wasn’t bad enough the customer I experienced afterwards was horrendous. I feel discriminated against when a policy about problems to vehicle after service did not apply to me according to the service manager. The same situations but different results. It wasn’t until I escalated the situation to another manager that I began to see some results. Needless to say, I will not be returning to Porter Hyundai ever again!

This was by far my best car buying experience ever! Crissy was my sales rep and Frank was the financing manager. They went above and beyond to make my car buying experience, literally, stress-free and with such great pleasure! I live some 90 miles out from Porter Hyundai. Local dealers in my area were very aggressive with pricing & financing options or were extremely rude. When I called Porter Hyundai regarding a specific model, trim and color, and ongoing financing promotions Crissy laid it all out for me straight with transparency and efficiency. The car we inquired in the dealerships inventory got sold but she worked with me to get a dealer swap. I put down a deposit and, true to her word, she contacted me back within just a few days with the car we wanted. Crissys professionalism and customer centric approach really deserve praise. No aggressive sales tactics, no ghosting, just straight down to business being sensible to customer needs (she saved us from making unnecessary trips) and very friendly too in person. On the financing front, Frank was also awesome. He went over our credit scores, and reviewed the paperwork with us step by step, summarizing and making sure everything was correct in the sales contract. Dont miss out on this dealership. Its a true gem and Ill be sure to give my business again when time comes to upgrade the SUV (eyeing on the Tucson Hybrid).

My experience with this dealership has been special. but you have to ask for Kyle Coghan! He is by far the best sales associate that I have had the pleasure of dealing with. My girlfriend and I went in there and really did not know a lot about what Hyundais had to offer. We were looking at the Honda Accords and the Toyota Camry. We walked in and simple asked Kyle to sell us on why this car is better then the rest. He was very honest with us, and put it all out there. He took extra time with us and showed us multiple cars that day. Did not pressure us into a sale or anything. Gave us an outstanding deal on a trade in for our car as well. Kyle Coghan, he is the best guy there and will give you the best help.

Wayne the Sr. Sales Rep, Tim the Manager and Walid for Finance were fantastic! Super happy with my new car. They were detailed, answered all of my questions, and customer friendly. Thanks for making this a smooth process!

Amazing dealer, very friendly and welcoming. Came in on a busy Saturday originally and I was still greeted and helped immediately. Had a few hiccups in the process but thanks to Carolyn Seifert I was able to get the exact car I wanted at a really great deal. Thank you guys so much!

Hyundai dealer was positive and helpful in finding and acquiring the car of our choice, the Hyundai Elantra Hybrid Blue Trim. There was some confusion due to last minute changes to discounts, but some effort was made to assuage the loss of one discount by increasing the trade-in price of our traded car. All paper work was handled efficiently via tablet digital signatures. We were not prepared for extra purchases offered at time of sale such as increased warranties. With the great warranties Hyundai has it did not make sense to us to tack on more time and miles for a warranty, but this was a hard spur of the moment decision. A little more transparency and inclusion throughout process regarding discounts is in order. We love the car. It is quiet and we love learning to alter our driving to get the best mileage on our gas. Lets all move toward non-fossil fuel options.

Mike Bistline addressed my concerns, which were not directed toward him, in a very prompt and courteous way. He listened to why I was disheartened with my check-out experience and understood the reason why I felt the way I did. Having great customer service, like Mike provided, means the world to customers such as myself.

Prompt, professional and friendly personnel. A superior customer service experience from start to finish!

Waiting over two hours for an oil change is insane. Wish we would’ve purchased elsewhere because this dealership loves to play games.New buyers make sure to watch the screen when they flip them back and forth during the finance stage because the guy we had tried to sneak a few already discussed things in.If you have purchased from this dealer, good luck with all your future services. It seems like they love to make the people that refuse any unnecessary services wait. Was considering the new Ioniq when it releases, but I think my time with Hyundai has come to a close.

Great experience buying here. Salesman Wayne was awesome, took all the time needed to explain the features in the car. Never any pressure .recommend porter Hyundai to anyone that asks!

Happy Friday Tim Porter,I would like to speak to you personally about my disappointing experience with the purchase of a 2020 G80 Genesis that I purchased 3 weeks ago and paid 43,900.00 for, before I leave a distasteful review. The car is currently at your dealership.Looking forward to speaking to you later today.Best Day Ever!Lo-Raine

One doesnt look forward to taking time out of their day for an oil change or car repair...but Porter Hyundai makes it the most painless and pleasant experience it can be. They are honest and accommodating. The facility is clean and their waiting area is hospitable, offering coffee, bottles of water, and TV. I always get in and out in a convenient time frame. The agents (especially Mike) answer all questions and provide visuals on the computer to further explain what they are saying. One day, on a recent trip to PA, I thought there was a problem with my car. I was late for an appointment, so didnt have time for Porter Hyundai to inspect my car. At the same time, I didnt want to embark on a long trip through back roads if my car needed a repair. I pulled into Hyundais parking lot and explained my problem to Mike, at the front desk. He came outside and looked under the hood of my car (checking fluid levels, making sure everything was attached, etc.), sat inside and did a visual. He explained the problem, which turned out to be no problem. I confidently went on my way. He could have stated I needed an appointment, and I would have understood. Its this type employee that is an asset to a company. Mike represents Porter Hyundai well. If I owned a company, I would want to hire all Mikes. Ive dealt with Porter Hyundai since 2013, and Porters, in general, since the 70s. I always come back. They are like the friendly neighborhood dealership of yesteryear.

We are thankful for Wayne Spearmans demeanor, thoroughness and professionalism throughout the purchasing process of our new Hyundai.

I’ve owned my 2014 Pre owned SantaFe Suv Hyundai vehicle for 4+ years. I purchased the vehicle at Porter Hyundai dealership in Newark, Delaware. This vehicle had all the features I was looking for in buying a high end vehicle. Sales and finance personnel were great to work with.Since ownership I’ve been happy with the overall performance of my vehicle until recently. I began experiencing difficulty with the Bluelink feature in my system. I reached out to the # 800 number for assistance. It took days just to get through and speak to a representative. The suggestions I was giving to help reset the link did not work and they could not offer any further help. It was suggested I have my service dealer look into the problem.During one of my scheduled visits a few months ago, I did indeed share my concern and frustrating about the Bluelink feature. The technician’s assessment was the radio system had to be replaced at the tune of $750.00 + labor cost! Management did attempt to reach out to the Corporate Hyundai office for assistance and warranty coverage but corporate refused to cover the cost of replacement and didn’t care. Corporate waged their hands of any further involvement. No further help or support was offered to satisfactorily resolve the issue.I argued the point with management at Porter Hyundai personnel, Mike was sensitive to my concern and out of pocket expensive but could not move forward with replacement without Corporate office approval!.....So now I am stuck with driving the vehicle I always wanted without being able to use all the radio features. Imagine everyday getting into your car, you turn on the radio and all you see is the Bluelink feature trying to load but NEVER does, you can hear the radio but cannot see what station your on because it does not appear on the panel board so you have to manually change the channel to try to tune into a station. You cannot use your CD feature, you can’t use Mapquest or any other built in feature in the system!So I’ve spent $32,000.00 on a high end Hyundai SUV only to have the radio system with Bluelink feature fail after 4+ years of ownership . This was not a good investment in purchasing this model.Consumers beware of all the bells and whistles manufactures are building in vehicles - the more features you have the higher percentage for breakdown you may experience in replacing. The replacement of my system should definitely be covered by Hyundai and not an outrageous out of pocket expense to me the customer!Velina BrittonNewark, DE

I hate leaving a negative review but my bad experiences just pile up with Porter. First, my salesperson was not responsive to issues with inspection being reimbursed when I bought the car. When I needed a part replaced that was under warranty I had to make more than one trip because first they didnt have the part (after waiting almost two hours) and the next time they realized the part needed welded and they dont do welding. So they needed another part. I had to contact the dealership to buy out my lease and asked how to start the process. She said contact Hyundai. I will not be using Porter for any future purchases and will definitely contact a different Hyundai for my buy out.

I was very pleased with my service when Porter Hyundai replaced my brakes last week. They were also able to update my GPS, giving me access to the rest of the country, at no charge.

I recently had a difficult experience at the Hyundai service center and the manager, Mike went above and beyond to make it up to me. He called and emailed me to follow up on my concerns. I really appreciate that Mike took the time out of his day to contact me. I want to continue servicing my vehicle at Porter and working with people like Mike will ensure that I remain a customer. Thank you to Mike for your time and generously fixing the issue.

Porter Hyundai always provides fast and professional service to my vehicle. Rachel in particular has been very nice and answered all questions i had.

I purchased my car about 5 months ago Crissy was amazing!! I started my car search at a different Hyundai location, and they gave me a quote that was insanely overpriced. I was told by friends to go to porter Hyundai, and to contact Crissy. She was not only incredibly kind and helpful, but she gave me a price I felt totally comfortable with on the same car as the previous dealership! Not only do I love my car even more every day, but I truly appreciate the time and effort from Crissy.

Dropped off car picked up the next day. Work seemed good Ill know better after few days of driving. Nice woman gave me my keys....

Was in and out in just over an hour and car was fixed and tires were rotated.

Got charged $163 to receive a $4000 estimate for repairs. This must have been the send him to the showroom price. Ive given this service center thousands over the years and only came here for oil changes, the last of which they used conventional oil without telling me after years of using full synthetic. Thanks for the lower gas mileage. The visit before this, I was charged for a part I didnt actually need. Last time you get any of my money.

I set up an appointment for 27 August 805 am. The vehicle was dropped off the night before. It was explained to the intake person that four dash lights were on to include the check engine light and ABS. The next day Hyundai had the vehicle from 8 am till 3:30 pm to do an engine check to retrieve engine codes and a recall action. I called twice to check on the vehicle. Each time I called I spoke to three customer service reps that asked me about 5 questions before they patched me through to the mechanic. The customer reps had no idea what car was on their lot for service or what was in the garage and they had no idea or were too lazy or maybe not trained well to retrieve the information from their data base.I was advised that a tire sensor and an ABS Sensor needed to be replaced, cost $1000. HYUNDAI PORTER WAS GOING TO CHARGE ME $174.00 for a tire sensor that I purchased for $93. HYUNDAI PORTER WAS GOING TO CHARGE ME $411 for an ABS Speed Sensor that I purchased, online from an authorized genuine parts dealer for $139. 00. Labor was being charged at $412. I declined the work. Was charge $139 for diagnostics and when my wife asked for the document which listed the parts THEY REFUSED TO GIVE HER THE DOCUMENT WHICH SHE PAID $139 for!!!!! I went to the dealership, spoke to the Service Manager. Related all of this to him and he was willing to reduce the labor due to my troubles here today. In the end too much in the way of poor character work ethic, lying, laziness, lack of customer service occurred for me to go back here. If your car is under warranty then you are covered. If not - GO HERE AT YOUR OWN RISK. Probably the worst experience I have had with an auto shop. Retired military 35 years, retired Police Officer. These people do not care.

I had some minor issues with the tech, I left a not so great review, the manager gave me a call to address my concerns, long story short he did everything he could to fix the problem that I has... i respect business that admit their wrong doings and correct the problems

I planned on searching several car dealers in search of my new car. My old car was going on 10 years old with over 130,000 miles, but still going strong. I have a long daily commute, though, so we thought it was time to replace old reliable. I searched websites, drove by dealers and came up with a plan. My first stop was Porter, and Wayne S was happy to give me the low down on the Sante Fe. In the same visit, he showed me the price with discounts, rebates and my trade in and let me take the car home overnight (it fit in the garage!) I looked at 2 other dealers and was back at Porter shortly thereafter. So far, I couldnt be happier with my 2020 Sante Fe, thankful for a great experience.

Excellent job on my tire installation and alignment. Friendly staff!

This is literally one of the worst places to go to service your car. They pick and choose when to pick up your calls, the service area. They do not work in a timely fashion. Make up frivolous reasons as to why they pick up one number but not the other and they do not return voice mails. Literally so dissatisfied! And the customer service is trash. BUT there technicians are very amazing people and work really hard. Meanwhile the people inside have terrible attitudes and a lackadaisical.

No pressure, very friendly sales team!Basically we worked with Wayne Spearman and Walid Karam. Wayne had no problem bringing me car after car to try and test drive, even though I was clearly shopping for a lower budget vehicle. I felt like he got us a price that was very fair. Then he did a wonderful job of explaining all the features of the car. One final thing to note: he worked with us a total of 2 1/2 hours after closing time! Walid did an excellent job-again after hours-explaining the terms of finance and offers available with that.

Very happy with my new car service was great

Wayne was informative and very helpful.

The front desk receptionist Rachel was excellent! She was very knowledgeable about the tires needed for my car. She was very patience and professional. We need more peoples like her to help make the visit a more pleasant one especially during this pandemic were dealing with in these times.

I brought my 2015 Hyundai to have some work done. Check engine light was on and the air bag light for passenger seat. I was greeted as I came in and was taken care of right away by Mike. Came back about half hour later with a list of things needing to be done. Mike let me know that most was covered under warranty but the problem was I was 14,000 miles over warranty. Told me sometimes they pay part or all of it. That he would do his best to get warranty to pay for it. Gave me a rental car until they found out about warranty. Called me that evening and said he was able to get them to pay for it all. Was able to keep rental car until done.Only work I had to pay for was normal maitence. Got car back less then a week and is running great. Thank you Porter Hyundai for your wonderful services. Will be buying my next car from them for sure and having all my work done there from now on.

Great service.

Best experience with an auto company. Y’all did great communicating throughout the process of repairing my car under my insurance claim, and even went as far as vacuuming my car out and washing it so that when I got it back it looked brand new

My car needed an entirely new engine and it took quite a while to get the parts and then build up the engine. While it took some time, I know that Mike and his crew did the very best work they could and now I have a car that is running smoothly and safely. Thank you so much for your detailed work!

Service was prompt other items than original service were taken care of and all my questions were answered very satisfied with my visit thank you porter hyundai

Fine attitude.

My experience at Porter Hyundai exceeded my expectations. My salesperson was Crissy Betty, & she was fantastic! Crissy is very knowledgeable & personable. I definitely recommend anyone looking to buy a new car to go see her! ! This was my first time buying a new car, & she took her time to explain everything to me thoroughly. Being a college student, I don’t always receive the same service as other adults do, & I am so grateful for the entire staff at Porter for treating me with patience & respect. Overall, it was a great experience, & I am very satisfied with my new car.

This was my first time getting an oil change and now I cant get a oil change by my regular mechanic at midas without them taking some parts out.

Mike was very professional, thorough, and courteous in explaining what my car needed during my maintenance service. I appreciate that he walked me through what my car needed more urgently vs. what services could wait.The staff at this location is always friendly and helpful, which I greatly appreciate!

Dropped off to have transmission looked at again. Software was installed prior to this visit but issues are still present after leaving dealership. Vehicle only has 14K miles .Very frustrated. We will be looking into a different vehicle.

I recommend Porter Hyundai to all my friends and family. The customer service and sales are always great. The waiting area is always clean and they have complimentary coffee and comfortable seats to sit in. Their warranty plan is the best! I have purchased 2 cars from there and plan on getting a 3rd.

Of the various car dealerships Ive dealt with in the past, both Hyundai and other brands, Porter has raised the bar. On every visit, they are pleasant, congenial and caring. From my experience they go above the call for both sales and service.I will continue to cheerfully utilize their services and highly recommend their entire auto group if you are in the need for any of their services.

Donna N. is great. She listened to my concerns and made sure they were addressed to my satisfaction. My car was serviced right the first time. I highly recommend the Porter Service Team.

The service people are very friendly and do everything they can to help you.They do excellent work and in a timely manner.

Crispy Betty exceptionally good sales person.

Bought a second hand Hyundai from the dealership. Check engine sign turned on after a couple of months. They helped us out and took care of it under our warranty. Awesome and lovely staff. Always helpful and great service. I’d definitely recommend to my friends and possibly buy more cars from them in the future.

I’m so thankful for Porter Hyundai! They have always been so good to me, from the beginning, buying my first car there 5 years ago to now...today, Michael was fantastic and was extremely helpful, friendly, and professional. Especially in times like these, I’m grateful to the service team for working on my car!Thank you Porter Hyundai!

During this pandemic, service was excellent! Staff very pleasant, and helpful. The waiting area was clean and social distancing rules were followed. I felt very safe.

Service manager make at the Hyundai is a great person and he has very good employees that work with him, I thank God for people like him and his employees thank the Lord for him and people.

The customer service is phenomenal. Rachel especially is so attentive and caring and really works to address every issue while making sure customer satisfaction is her number one priority. Even when things dont go as planned with the services, she is quick to address the problem and try to expedite the resolution. Porter Hyundai has treated me very well over the last 10 years. I love their rewards program and the fact that they distribute coupons, too. I will continue to bring my car back to Porter Hyundai.

Overall just a very pleasant buying experience working with Porter Hyundai and Carolyn Seifert. No pressure, knowledgeable sales person (Carolyn) and a great deal for a great car.

Rachel was very helpful and knowledgeable. She told me about the shuttle they have as a courtesy. It was great! Took me to the mall so I could have lunch and shop while my car was being serviced.

First time buyer here. Mike Moran made the experience awesome. He was incredibly helpful and was such a friendly and genuine person. Thank you Mike! Their finance manager was also incredibly helpful at getting me where I needed to be. Their hard work did not go unnoticed!(:

Porter Hyundai Service has great customer service and will go well above and beyond to make my service experience a great one! I highly recommend!!

On one of my previous feedback comments, I said it would be nice to know what to expect on regular maintenance items before I walked into the service area. On this visit, I knew what to expect and she told me what I should expect for the next service as well. That way I am not surprised. It is also nice to have the green, yellow, and red indications so if I cannot afford an item, I can prepare for it the next time I come. No surprise is good!

Quick and prompt service. Friendly staff and Michael was extremely helpful. Enjoy coming back here for service all the time

During the COVID outbreak, car needed its 30k maintenance, plus oil change. Dealer was well prepared for masking and social distancing, it would have be better to block off some of the extra chairs to ensure separation but since I was one of two people in the waiting room it was not necessary.

The Porter Hyundai team took care of all my needs. I needed my headlights and break lights replaced. Also it was time for general maintenance on my vehicle. Although Saturday mornings might not be the best time to get service, you can be sure that you will get quality service.

Service Adviser Rachel H. is the best. She always tracks any needed or upcoming service items so that I can schedule as needed. Always quick and friendly service by the entire service department. Mike Bistline the service manager was very helpful in getting a taillight repaired quickly. Great team to work with.

We were visiting friends and family in the Wilmington/Philadelphia/South Jersey area (live in North Carlina). Had an error message re Hybrid system while en route. Brought the car to the dealership without an appointment. The staff was prompt in working us into the schedule and located the problem relatively quickly. They needed to order a part which arrived in two days. Part installed and we were on our way back to NC.

Thirty days no tags

Service Consultant, Katie L., was wonderful. She was so helpful and very knowledgeable. She really helped me understand what services needed to be done on my vehicle and kept me posted on the progress. She is a real asset to your team.I brought my car in to take care of the recalls so they offered me a loaner vehicle for the day so I wouldnt be inconvenienced. Nick set me up with the loaner and he was very nice and helpful too.Overall great experience!!!

Very friendly knowledgeable service advisor, Rachel Harris made getting my car fixed much easier. My car always seems to need repairs at the most stressful times in my personal life. Rachel helped walk me through what I needed to have done and it helped me relax!

My visit was based on reviews and the reviews are above board. I was skeptical at first and I will assign it to the virus pandemic. I relocated to Smyrna from Pennsauken NJ, and Burns Hyundai has been my dealership for the last 17-years. Service manager Mike made me a believer in the end and I will return. The technicians there worked magic on my vehicle where others fail short. To Mike and the technician team, I salute you. Thank you, Jaye.

I had a great experience! Alexander Lott was very responsive and he helped me out tremendously!

I had a great experience with Porter Hyundai. I bought a New Hyundai Sonata with them and the process was pretty smooth. Jeff Scott was really courteous and helpful, he went out of his way to get me the color of the car I wanted. Once I had the car, he went over and explained each and every features, helped me set up an android auto/apple play account and so on. Overall my experience is positive and I would recommend Porter Hyundai and Jeff Scott!

Service experience is generally always good.

Booked appointment online. Staff checked me in quickly and completed the requested work in a reasonable timeframe at the quoted price. Very comfortable waiting area, and the staff is very efficient and courteous.

Wow! The sales service at this location is amazing. From the moment we walked in the door we felt welcome. We met with Carolyn and she blew me away with her ability to welcome us while simultaneously working with her own client. While we did not purchase that day we plan on buying from her in the future and recommend every one we come across to seek her for their car needs. The manager Tim was the icing on the cake; great personality.

Honestly, buying a car was easy considering what youre doing. Carolyn made the experience wonderful and easy. She helped me every step of the way! Ive purchased other cars in this area but none of them can hold a torch to the experience that Carolyn gave me. If you come here ask for Carolyn to help you!

I love Porter Hyundai for many reasons. The product is great. I should know because I have now leased 3 different Hyundai Tucsons in the last 7 years. Not only is Porter Hyundai a great choice for my family but for anyone who wishes to get in a safe, gas efficient, good looking vehicle. The people at Porter Hyundai really care about helping you to make an informed decision for you and your family. I have had the pleasure of working with Mike Moran in Newark, DE for the last 7 years and I would recommend him to anyone searching for a great deal on a great vehicle.

If you are a Hyundai owner this is where you want to take your vehicle for servicing. What a immense difference this maintenance department was from another dealership in the area. The prices for services were reasonable but what set it apart for me was the printed personalized service inspection sheet I received along with my receipt. It details services that are in good repair, services that will need future attention, and services that need immediate attention. Great for a blue collar person like myself who needs to budget his hard earned dollars. Additionally the maintenance manager sent me a text the next day to make sure that I was satisfied with the service his team had provided. No other dealership has ever bothered to follow up on their work before. Most just want to take your money and be done with you. Special thanks to Rachel for her thoughtfulness helping a first time client.

I had an excellent experience with Mike Moran at Porter Hyundai while I was shopping for my 2019 Elantra. I asked him to make sure the car was available in multiple exterior and interior colors so I could make a decision about what I wanted. He didnt treat me like I was crazy! Very grateful for the respect that he and his sales manager showed me.

I’ve been to the dealership several times for repairs and have been disappointed each time. We took our car in for a factory recall (replacing an ABS sensor) then the next day the battery has two dead cells. We have it towed back and they claim it’s not their fault. We eat the cost of the new battery plus tow and forget about it. Ten months later another dead battery; check it with a multimeter and it’s got zero volts meaning something separated on the inside. When I pulled the battery to return it, as it’s still covered by the warranty, I found out they didn’t even bolt it down. Take it there and they can’t test it because their battery testing machine can’t read a completely fried battery (my $10 multimeter could). They fork over a new battery, but the kicker is when we asked them why wasn’t it secured when they installed the new battery last time their response was “if the holddown wasn’t there when we received the car, we don’t put it on”. In other words they couldn’t take the time to inform the customer they needed a $9 part that would have saved them from replacing a $90 battery ( the could have at least put a zip tie around the battery and let me know I needed to fix it) As a bonus they also did not put on the battery insulating sleeve, which I saved from the original battery before it was scraped, claiming since the sleeve was old it wouldn’t fit the new battery. When I was installing the battery hold down I was able to slip the sleeve on no problem. This entire conversation was had with the service manager of the dealership.Update 3/2020: Had to replace the radiator recently and found both the bolt and hold-down between the fender and undercarriage liner. Amazing, their level of incompetence and laziness.

The staff was polite and very knowledgeable of what it is I need the manager also accept my coupon from another dealer for my first oil change most important thing they did a good job so Ill recommend porter Hyundai service Center to all my family Friends relatives 👍👍

Mike called me first thing in the morning and reviewed the repairs to be done. He was prompt and did everything I asked. Porter always provides excellent service.

I was given a quote over the phone for replacing my rear brakes that sounded reasonable and comparable to the replacement I had several years ago. When the bill came, I was charged nearly $150 more than the estimate. I had specifically asked on the phone if the quote included parts and labor, and I was told yes. Conveniently, the $150 upcharge was marked as labor on my bill. When I questioned what I was quoted over the phone, I was told that they must have been mistaken. Just beware of the estimate you are given and get it in writing.

I come for Rachel. Shes the best! I trust her.

Excellent staff of caring people! Went way beyond for us when our car suffered a serious failure while on our way to help our daughter during surgery. Highly efficient. Thank you for being so kind and helpful!

I was kept informed of my cars progress and the arrival of needed parts. Social distancing guidelines were followed.

What an amazing experience! Porter has it all... including great salesmen! When I was down on my luck a year and a half ago Rick Neil was able to put me into an amazing car even though my credit wasnt great. This man made such a great impact on me that day that when it was time to upgrade.... hes who I went to almost a year and a half later! He got me an amazing deal on my trade in, an even more amazing finance rate on my loan and an awesome experience!!If you need a great car and a great deal... hit up Rick Neil at Porter Hyundai!

Great experience! had my 2009 Sonata serviced here after the charging system warning light came on. I thought it could be my alternator. They were able to take a look and it turned out to be only the drive belt. From my first phone call to them, to picking up my car after they fixed it the experience was great. Everyone I dealt with was professional and courteous. I highly recommend Porter Hyundai.

The employees were fairly pleasant but be warned your car might not actually get fixed here and you will be charged for things you dont need. I brought my sonata in to have my headlights electrical checked because one side was not working. The bulb was not burned out and worked perfect in the other side. I waited 4 hours and had to call for over an hour to get someone to pick up the phone to see if my car was done. When I finally got ahold of them they said that I didnt install the bulb properly, and I caused it to blow. They wanted to charged me 83$ to replace it. They told me you could see it had burn marks on it. Thats how I know no one even looked at my headlight, because the bulb still looked brand new when I took it home and looked at it after. I also tried it in the other side when I got home just to give them the benefit of the doubt, but the bulb was fine. They completely lied to me and never even looked at my headlight. I dont know if they were being sexist and just assumed Im a girl who didnt know how to replace a bulb properly (so females beware), or they were just lazy. Either of which are completely unacceptable and I wouldnt recommend them to anyone.

Rachel is one of the best service I have dealt with..... no hesitation on answers - she knows her stuff!

Took my car in for a regular service thinking it only needed an oil change. Got a 20% off coupon in an email, great. They called me saying the car needed new break pads on both back tires and two bulbs replaced. Wasn’t expecting that, but ok. Over the phone they estimated that it would be about $400 total. I went in to pay and they charged me $500. They then told me that they couldn’t apply the coupon as that has to be applied when I first bring the car in for some reason. No mention of that in the email. Why lie to me about how much the service will cost? Why can’t the coupon be applied at checkout? Not taking my car here when it’s due for its next service.

I bought my car here 6 years ago and had awesome service. I got an awesome car with no issues. Im getting ready to finally trade it in for a newer car. I had no issues on a used car. I was not ripped off and they really took good care of me and worked with us.

Had a great experience at Porter Hyundai - Lew was a great salesman and seemed very genuine and Dave the manager worked with me a lot - Really appreciate you guys and your great customer service!

I wasn’t able to revise my previous review (Janet Davis). Things do happen, we are all human. With that said, Mike the service manager did everything in his power to rectify our issue. Customer satisfaction is obviously his top priority!

The service staff at Porter Hyundai was excellent. MIKE Bistline and his assistant greeted me by name. They took the proper health precautions making me feel comfortable. Mike Bistline the manager and his assistant kammi Greeted me by name upon arriving.That little gesture in my mind ensured me that I was going to have another excellent experience at Porter Hyundai. I told Mike my concerns about my brakes. They proceeded to do a free brake inspection. Afterward I was told I didn t need just yet. Good news for me. Had my oil changed and a tire repaired and the checkout process with kammi was pleasant.When it is time for New brakes and Tires I will return to Porter Hyundai.Thank You.Dave M.

I can’t with this place. They are the most convenient dealership close to my home and work but they are ridiculous! I have to ask for an oil change sticker so I know when to bring it back, “express” has a different definition for them then anyone else and they charged for a tire rotation on a brand new car (less than 26,000 miles this year) go ANYWHERE BUT HERE

I bought my car here back in 2012 and still take it in for service despite living near Cherry Hill because I know Porter will do a good job and arent trying to rip me off. This time I worked with Toni who was honest and helpful in helping get my car the maintenance it needed.

Simple mechanical issue has resulted in 4 return visits. Car didnt have significant issues until they worked on it. Check engine light on, which will make the 5th return visit. Really? You are supposed to repair cars, not create problems!

Service was quick, and the service tech was very friendly. Didnt gauge me for the patch on my slow-leaking tire - the price was as expected. Waiting room was clean.

In for an oil change. Inexpensive, granted. Waiting area is nice. Big tv, single serve coffee. Needed all that for a near 2 hour wait. Just dont go on Monday. Other than the wait, I recommend this place.

Rachel is always on the ball and keeps us informed of maintenance issues and things we can do to possible prolong particular things.