Outstanding customer service. We were very leary about sending our diamonds anywhere, but with their reassurance about the shipping did so without any issues. TruVal gave us an initial estimated value that was better than anywhere that we went to locally and even better than the bigger competitors. We were very pleased with the final offer. Payment was made the same day that we accepted the offer. Follow-up customer service was just as great as the initial contact. I would highly recommend TruVal to anyone looking to sell precious jewelry. Special thanks to Sarah.
I can’t recommend this place enough. I did a lot of research and stopped in many places when looking to sell some jewelry. The price was right and the experience was seamless! Thanks again!
Great service and fair prices. Very efficient and welcoming. Made the whole process a breeze!
Two times now Ive brought jewelry from my deceased parents to Steve, and both times Ive been incredibly pleased with the results. Steve is a straight shooter - he tells you what it is, tells you what it weighs, and what its worth. I wish everyone in the diamond district was this straightforward.
It was great to work with Shlomi and Sarah throughout my diamond selling process. I went to a couple of different places in the diamond district and they were by far the most knowledgeable and transparent. Thank you TruVal!
I walked into my appointment not knowing what to expect. I walked out with the exact amount I needed for my lawyer fees. They are very understanding and helpful. I would make all purchases and sell all items with them only from this day forward.
I shipped my diamond ring and got an offer in less than 24 hours. Sarah made me feel comfortable and let me know that everything was fully insured. She walked me through the entirety of the process and then connected me with her head Gemologist, Shlomi. Everyone was super personable and definitely recommend.
Steve Madar was very professional and his pricing fair. Truval was a pleasure to do business with and proved to be a reputable business. I wouldn’t hesitate to recommend selling your jewelry here.
Fantastic communication. Would highly recommend if you are planning to sell unused jewelry and receive a good amount for it.
Everything is very professional from beginning to end. It’s completely safe and clean. Steve is kind, patient and offers fair prices for jewelry and watches and is happy to explain his reasoning. I have no complaints and highly recommend this establishment.UPDATE: Shlomi is also excellent for diamonds in particular. He really knows his stuff and has a great sense of humor to go with his excellence. If hes busy, wait for him. It will be well worth your while.
I sold a diamond engagement ring with a GIA certificate. I knew more or less what it was worth. I had call other dealers for a ball park estimate. Majority of dealers gave me low ball offers or an extremely large range, whereas Truvals estimate was around what I had expected. One so-called top buyer gave me a low ball offer in person, and as soon as I walked out, he immediately called me to offer more. Eventually, Shlomo from Truval offered me the medium range of their offer without much negotiation. I could have actually asked for a bit more, but they were by far the most honest and straight shooters from all dealers I talked to, that I just settled with no hassle. He even showed me the RapNet prices, which others dealers didnt even mentioned. I would definitely do more business in the future with Truval. Dont even waste your time with other dealers.
It was incredibly quick and safe, Sarah answered all my questions about safety and the shipping process, which is fully insured. After the gemologist reviewed the diamonds Sarah took the time to explain their findings and let me know if I didn’t like their assessment They would send it back insured for no cost. Their estimate was slightly higher than my local jeweler, so I elected to sell and received payment that day!
I was looking to sell my old engagement ring and was shopping around the whole diamond district (Literally)— for the best value, I walked into Truval and met with Shlomi and Sarah.They were so informative and raw. they offered me the BEST VALUE for my ring and was super compassionate during the whole process. I went to a few other locations like WP and Worthy just to be sure I was getting the best value, and rest assured I came back and sold my ring to Truval. What they offer for your jewelry is hard to beat. If you’re reading this and trying to sell your Jewelry, let me save you your time, just go straight to Truval.
Truval was so easy to work with. They sent me a shipping label for FedEx, I shipped my diamond ring. They contacted me within 48 hours with an offer after Shlomi appraised it and paid me instantly after I accepted their offer. Sarah was very pleasant and made sure I knew what was going on from start to finish. I would recommend their business for anyone who wants to sell their jewelry.
For anyone seeking a company to conduct honest, fair and timely trasactions, look no further. TruVal, by way of Steve and Sarah, allowed my transaction to go smooth and efficiently. Anytime I needed a question answered Steve was there to help and guide the process. He offered a very strong offer which allowed us both to benefit from. Sarah closed out the deal with prompt payment within an hour of receiving my item. This deal was simple - call in, show them your item, get an offer, get PAID. It really is that easy.
They made it very easy to sell my ring. Sent me a prepaid label to send my ring. Sent it and got a call shortly after they got it and went over the offer and got the check the next day. Will deal with them again. Great experience.
When you have a diamond that 3 Jewelers won’t give you a dime for, take it to Tru Val, they will work something out for you. Thank you Tru Val!
Steve was an absolute pleasure to deal with. 100% trustworthy, most professional, and best value throughout the entire diamond district. I got a great offer and knew exactly where I stood. They made me feel comfortable. Truval will be the only company I will do business with when it comes to watch sales/purchases.Thank you Steve
Well first and foremost, Im one of those people who will always look at reviews but rarely ever writes them. But I felt compelled to write my first google review for Truval. I had a diamond engagement ring from a failed relationship that I have been trying to get rid of for a while now. I reached out to Truval along with some other diamond buyers and Truval came in hands down with the best offer and the best customer service. I got my quote for what they would pay me for my diamond ring within hours of submitting the information. Steve sent me an e-mail with the quote, I agreed and he sent over the shipping label right after. They provided free Fed-EX over night insured shipping. I sent it on a Wednesday and the very next day Shlomi ( the appraiser) was on the phone giving me his buy price for my ring. it was a fair offer, no low balling and we agreed. Within 3 hours of me agreeing to sell him the diamond, I received my payment directly to my chase bank account with Zelle. I honestly cant say enough good things about how smooth this transaction was. They got a good diamond, and I got a good chunk of dough for a ring thats been burning a hole in my nightstand.If you are hesitant about working with a online jewelry buyer, dont be with Truval. Absolutely amazing experience!
I sold an engagement ring and wedding band to Truval. Shlomi was amazing! I was in and out within 10 minutes. He gave me the best price for my jewelry. I asked about another piece (that I wasnt looking to sell) and he even gave me wrapping to place the jewelry in, instead of just throwing it back in my pocket. I highly recommend this place over other jewelers in the area. They are very fair and friendly!
I can’t begin to tell you how happy I am I found TruVal! I had some special and important items I wanted to sell and I wanted to make sure I found an honest and trustworthy place to do so. I found TruVal online and after looking at the website and reading the reviews I knew this was the place I was looking for, which was a private office space inside a building as compared to a store front on the street. I called to make an appointment and Sara was super friendly, patient and answered all my questions. She reassured me TruVal was a place I could trust and would get the best value for my things. I met with Shlomi and I immediately felt welcome. We sat in his office privately and went through all my items one by one. His knowledge and passion of diamonds made me know immediately that I found the right place to sell my stuff (jewelry, coins and a diamond ring), all which I inherited from my grandparents. He took his time and made phone calls to friends and family in the business to guarantee I got the right price for my stuff and that it was treated with care and given the best price and value. TruVal is a family environment and I was definitely treated as a member of the family while I was there. All in all, it was a great experience from beginning to end. I am overjoyed I met Shlomi and his family and I highly recommend them for selling or buying jewlery, gold, diamonds and coins!!
I was offered a very good price for my jewelry and was made to feel very comfortable. I would use them again.
Selling Jewelry can be a very harrowing thing to do. First the feeling of letting go of something that may be very sentimental and second having to deal with potentially unscrupulous jewelry buyers who you feel have you over a barrel in determining the value of your cherished jewelry. You walk into their office with an immediate air of mistrust and carefully watch their every move to see if there is something that will make you want to immediate leave.That is unless you are smart enough to go to TruVal to sell your jewelry. From the moment I met Steve, I felt comfortable by his kind disposition and relaxed attitude towards everything. Steve fully explained everything about each piece that I showed to him and gave me his honest opinion about everything. There was absolutely no pressure from Steve, and no anxiety on my part. It was a pleasure to deal with Steve and the final price he offered was in my opinion quite fair. I thanked Steve and told him I would think about it and immediately went to another jeweler who has the reputation of being a fair minded and legitimate buyer of fine jewelry. Selling jewelry is like having surgery. You should always get a second opinion. I did not have the same initial feeling that I had when I met Steve and there was little chit chat between us. He looked at the items I brought, tested one of the to be sure it was gold, tested only one mind you, and then made me an offer that was less than half of what Steve at TruVal offered. With that I offered him some choice words and called Steve and told him I was coming back to finalize the transaction. It was a seamless experience and I felt like I was dealing with a good friend.I went home to tell my wife that she should sell here old pieces and she told me that it would not pay because it could not be worth much. I asked her to give me a value she would be happy with and she did. To make a long story short, Steve paid us 5 times what my wife expected.To deal with TruVal is to deal with the ultimate professionals who not only know their business, but actually care about you and your feelings and do everything possible to make you happy in your dealings with them. TruVal is a rare find and if you are in the market to sell Jewelry, you would be doing yourself an injustice if you did not visit them and work with them. You will not be disappointed.Thank you Steve for being who you are.
My experience with Truval was easy, efficient, and quick. Sarah had phenomenal customer service helping me schedule an appointment and was very accommodating when I needed to reschedule.I dealt with Shlomi to sell my ring. He was not only personable and willing to work with me, but made the sell easy and fun. I was in and out in 15 minutes and got a great price. Thanks Truval for all your help.
I reached out to TruVal to get an online quote for an engagement ring I was looking to sell. They promptly provided a range of what they would offer within the hour. It was also the most competitive offer I had received thus far. I went to their Midtown location the following day so they can take a closer look at the ring and make a final offer. I worked directly with Shlomi who was wonderful to deal with. He was honest, fair and has an overall great personality. His offer was fair and the most competitive. Also, it was within the mid-range of their online quote, which demonstrated their integrity as a business. They genuinely care about having you as a long-term customer, so they are willing to work with you instead of the tireless haggling you often experience in the Diamond District. I was paid on the spot and out the door in 30 minutes. Overall, a truly impressionable experience. Keep up the great work Shlomi and team!
As a native South Carolinian, I am delighted to share my wonderful experience with Truval. They have gained a lifetime friend and customer. I called Zak after a competitor out of Florida, truly disappointed me in my appraisal and offer.I had never met Zak. When Zak and Steve received my merchandise, they kept their promise. Fortunately, I walked away with over a thousand dollars more in my pocket.In the future, I will always send my gold and jewelry to the best of the best in New York, Truval. I will also call Zak and Steve when I am purchasing jewelry!
I had the pleasure of working with Steve, who through every step of the process kept me updated and if I had questions, always answered them politely. I was hesitant to mail in my jewelry, but Steve reassured me of the process and with that I received notification emails at every step through this process. I highly recommend to anyone who values transparency, prompt service and professionalism with outstanding customer service, and of course top dollar for their jewelry.Thank you Steve for your excellence!
Shlomi was extremely helpful and kind. Selling your personal jewelry can be an intimidating process; however, the ease and professionalism from which things were handled by Shlomi made the experience so much less daunting. I am confident that I was in good hands.
TruVal was great to work with and was able to give me a great offer on my unwanted jewelry! I would recommend them to anyone.
Steve Madar was very professional and his pricing fair. Truval was a pleasure to do business with and proved to be a reputable business. I wouldn’t hesitate to recommend selling your jewelry here.
This place is amazing. I went there to sell my diamond ring and was helped by shlomi. He was so helpful and explained everything in detail. He took the time to answer any questions I had. Great experience, highly recommended.
Steve and Shlomi were just great! They explained how evaluations work and did not pressue me at all to sell (but I did).Very secure selling area and I was totally comfortable.I would absolutely recommend them!I was very happy with my experience there!
Great experience with everyone at TruVal- extremely knowledgeable and professional. Steve returned my calls and emails promptly. A pleasure to work with. Very happy customer
I had an engagement ring to sell and had it at another jeweler in the city for about 5 weeks, had a few offers but they were kind of low. As 2020 was nearing the end and we really wanted to get rid of the ring to start 2021 with a clean slate I decided to google some other options of getting rid of the ring. I did on line quotes and sent pictures of ring and GIA report to 3 online sites, the other two came in lower then Truval. Now I will admit I was very nervous to deal with someone I did not know ect...but I read all the reviews and spoke to Sarah and Shlomo and they made me feel totally at ease. Sarah went above and beyond and even walked to the jeweler that had our ring and had me on phone while she did the exchange . She took it back to her guy to look at stone and they called me within minutes with a good offer that I accepted and within the hour the money was in my paypal account. I would highly recommend TruVal if you need to sell anything of value. They are very trustworthy and prompt.
I had a wonder experience with Steve . I felt comfortable and would totally recommend this company . Gold is at a high so good time to sell that stuff that’s just sitting around . 😀👍🏻
Called other places. But Steve and Solmy (sorry if I misspelled) made the process of selling my jewelry very easy. They are trustworthy and I would definitely do business with them again. Thanks again guys!!
Shlomi was really helpful, fast to assess my ring and gave me best price possible, plus, he has a ton of humor! What called me is that I really wanted the best and fair price, however, I didn’t want the hustle of going from place to place to receive offers, the overwhelming sensations of everyone talking at the same time, not knowing who to trust and plus, let’s face it, it’s a pandemic right now so I’m not entering a stadium just to let go of the past.-Sometimes you just have to release the energy, he said.Easier said than done? No! I feel lighter already from letting go of my old ring, it was inside a drawer for 5 years as a reminder of what was not there anymore and there is no turning back! Anyway, this is not a novel, all of this is to say I highly recommend Truval and Mr. Shlomi’s expertise and will come back no questions asked!
Had a good experience with Steve, Shlomi and the gang. Was referred to Truval by RareCarat. They bought a fairly valuable diamond from me via mail and the process went smoothly. They did exactly what they said they were going to do. Got paid the day the diamond arrived.
A five star thank you to an extraordinary bunch of guys who were professional, courteous and knowledgeable. I had a very gratifying experience and walked home with a check in hand. The generally bad press associated with jewelry buyers does not apply here.. I have no hesitation in recommending Truval to anyone wanting to sell jewelry; in fact, I look forward to doing additional business with them. Top of the line team.
The people at truval are very trustworthy I was skeptical at first but after talking to Risha Steve and shome that ended my skepticism they’re very top notch and Know the business very well thank you for your honesty and I am glad I did business with you thanks again I will recommend true Val anytime thank you so much have a great day😄
Sarah helped me book a time slot and Sal helped me sale some old gold jewelry I had. I had a good experience and would use their service again.
For me was an excellent experience. I decided to go to Truval to sell a few jewelry I have kept for a long time and I did not use them. Steve explained to me about every piece of jewelry and made me feel very confident. He was very polite and understandable. I am very satisfied with the sale of my jewelry and I received a fair price and money. I recommend Truval 100%.
I was very grateful that I made this choice to go here to TruVal to sell my gold chain, I knew the weight, quality and the price of gold that day.I was given a very fair price immediately, extra thanks to Steve who assistant me, was a pleasure to deal with !!
Steve & Shlomi are amazing, trustworthy, honest and I would highly recommend them for all of your jewelry purposes. Whether buying new or selling old, do not hesitate. It can be scary going to the diamond district.. for anyone!! But I would only use them again going forward. Thank you both for an amazing experience!
Great customer service. Quick and professional. Would highly recommend!! Sell those old memories and go on vacation!!!!Their mail in service was so easy. Less than a week before I had my check in hand. A delight to work with. Not pushy at all. Nothing set in stone (no pun intended) until you decide to accept the offer. Just a delight to work with. Made a tough situation so much easier for me. From their online chat feature to their phone number, customer service was always accessible. I have no reservations and will use them again. Wonderful experience
Truval is the best if you want to sell your old jewelry. They are very honest and trustworthy .The customer service is outstanding. They follow up with you every step. Zak and Steve are very nice and very helpful. I shopped around and got the different quotes for my diamond, not to mention which other 3 companies you could find on Google. As far as I concerned, Truval gave me the fair price and gave me more than the others. If you dont believe me, please shop around for the quote then decide!!! They will never give you maximum price they estimate, but you have to accept that because you always lose the value after you purchase it, just like a car. You will be happier than selling to the retailer....
I got an appointment with them to sell my jewelry. Got a little confused on the location but once in the staff were friendly and professional. The buyer didnt buy mine but he was honest about the value.
Shlomi is a great man,gives you a good deal!Thank you so much
I went to Truval after I’ve read the excellent reviews online and it didn’t disappoint . Steve, assisted me through the items I wanted to know the value of and he gave me a good price for it. It was a relax environment, no pressure. He took his time to look and explain the details I wanted to know. Highly recommended! Thank you so much.
All of the employees at Truval were extremely helpful and trustworthy. I had my jewelry appraised at a fair price. I then sent the jewelry overnight along with the paper work shortly afterwards. Once the assessment had been finalized, I was able to pick up the check the same day. Steve and Lucia were great and always kept me up to date and informed on the process.
I barely write reviews but this place is amazing. If you are worried about selling items don’t be. They are very nice to you and will treat you beyond your expectations. Shlomi Shlomo was the best buyer I have ever met, I sold some old jewelry and he was very understanding. I agreed to a price but he realized it was worth more and gave me more than what I agreed to, no place would do that. Highly recommended. Thank you for your service TruVal.
My daughter and I had an amazing experience with Shlomi, Steve, Eli & Zak at Truval. From start to finish the customer service exceeded our expectations! They went above and beyond. I highly recommend seeing them for just about anything jewelry related. Excellent customer service, extremely trust worthy & honest. 5 star experience. Thank you all so much!
I had a very pleasant experience selling my jewelry at Truval. When we arrived at the Truval office Steve warmly greeted my spouse and me. He took his time examining and testing each piece that I had brought in. I felt no pressure at all - and I think I was offered a fair price for my items. I highly recommend them if you are considering selling any of your jewelry!
The professionalism and honest evaluation of my unique engagement ring provided by Zach and the staff at Truval were unmatched. In the heart of the diamond district, they are honestly a true value. The atmosphere was welcoming; multiple options were provided to make me feel comfortable, not pushy, and the scheduling process was simple. I wouldn’t hesitate to do business with them again and recommend anyone who may apprehensive to go there as Im sure they will be pleasantly surprised.
I chose TruVal because they were extensively reviewed very well, and my experience confirmed those reviews. Schlomi and Steve at TruVal were a pleasure to work with, and made selling my antique diamond ring a simple, straightforward and easy experience.Despite the fact that I needed to reschedule a number of times, Schlomi made room for me in his schedule, took the time to discuss the ins and outs of how he appraised my ring, matched the price of another appraisal I’d received and even beat the terms. On a later visit, Steve made the final transaction easy and was a pleasure to work with.I highly recommend TruVal, and will certainly keep them in my Rolodex.
I had a great experience working with the resources at TruVal. They help me to sell a perfectly good diamond ring for a fair price. Thank you for all that you do!
We had a wonderful experience with Steve. He was honest and we had no doubts selling our precious jewelry and receiving a great price. He also had one of his diamond experts on hand and he took another piece to a rare coin expert, so I would have no doubts on the value. I had researched for days and since this was my first time selling our jewelry, I wanted to make sure it was the best place. In fact, I will be going back in a couple weeks ! I will continue to do business with Truval.
A very professional experience. Steve provides thorough and honest appraisals in a comfortable environment. I have been working with him for several months and I look forward to working with him in the future. I highly recommend!
Extremely trustworthy! Very On Top of their communication during the shipment and payment process and easily answered any questions I had. Offer on my jewelry was very fair and paid quickly without concern. I would definitely do business with them again
I highly recommend Steve at Truval. I had a great experience while selling off a ton of old and broken jewelry I no longer wear. Steve is very knowledgeable and also very transparent. He gave me a thorough evaluation and rational explanation for his pricing for each piece which is hard to find. Having gone to many appraisers and buyers in the past, he gave me the fairest prices (considering their cost value) out of all of them. I will definitely go back in the future and would recommend Truval to anyone seeking a secure and credible buyer. Thank you Truval!
I can not say enough positive things about my experience with Steve Madar at Truval. I did my research and chose Truval based on other reviews and maybe a little intuition. I was not disappointed in the least. The atmosphere in the office is very calm and organized. I was greeted by a pleasant receptionist and only waited a few moments before I sat down with Steve. What a knowledgeable and likeable person! I felt during the entire appointment that he was genuinely interested in anything I had to say or question and felt that he was extremely fair in his assessment of the items that I brought in. All in all I would definitely recommend working with Steve at Truval.
This group has class. They were my first stop in comparing rates and I went right back to them. Dont waste your time anywhere else, there are a lot of shady characters out there! I met with Steve who was kind and very knowledgeable on the items I had.
Steve and team at Truval are the real deal. Very kind, easy, smart, respectful and honest. Steve carefully went through every single piece of random jewelry I brought in for evaluation. Nothing I had was unworthy of his time. I went to one other place prior to Steve at Truval, and Im so happy I waited to meet with them. I walked away a very happy customer. Highly recommend.
Shlomi, Steve, and Zak were absolutely wonderful in explaining everything, offering me the best price, and making the experience fun, stress-free, and enjoyable. Thank you!
I found Truval online when I wanted to sell a couple pieces of jewelry Ive had since I was a little girl. Steve was so easy to work with! He has such a comfortable way about him, and he comes across as being super knowledgeable and very trustworthy. For instance, he advised me to hold onto my pearl jewelry because he wouldnt be able to give me a price he thought was fair. I respect that! And I do think I got a fair price for the other gold pieces I brought in. Id recommend these guys in a heartbeat!
I would definitely go back to Truval. Steve was very nice and kindly took his time to explain to me what the market price of my jewellery is and how he calculated his offer. He was not pushy at all and very helpful with all my questions. It is nice to be able to trust a professional in this market. Definitely five stars!!
I went there after reading their reviews on google. Let me tell you, they did not disappoint. I went on the website to make an appointment and within 10mn I already got and answer. I dont know much about jewelry, and the gentleman who helped me was very nice and throughout. He took his time and also gave me the best price. I would visit again!
This place is awesome! I was selling some gold coins and gold watches that had belonged to my father. It was my first time doing anything like this. I had done some research and read the positive reviews of Truval. I was still skeptical. From beginning to end, the process was just terrific: it was easy to set up an office appointment; the meeting with Steve went very well--he inspires confidence; and I left with a check that seemed very fair. I cannot recommend Truval highly enough.
Honest, fast, and responsive. They were amazing and made a stressful situation so much easier. Thank you, Steve and Truval!
Steve was great to deal with. He is knowledgeable and has a very nice way about him. He sorted through all my gold and silver jewelry separating the 14 karat from the 18 karat and items that had stones or pearls in them and gave me a price. I felt that I was treated very fairly. I’ve been back two times and highly recommend Truval.
Great location, right in the heart of diamond district. I personally felt it was the best location, because it is in a safe building up and inside. When you are walking there the street is mobbed with shady characters who seem like they just want to rip you off.Super friendly staff from the time you enter till the time you leave.I will be returning for all my future jewelry needs and sales.
The nice salesman of Gold Rush Refiners took the time to explain to me how they price and buy scrap gold from you. I had an old class ring, I called other gold buyers, I had taken it in to other jewelers and they did not explain anything to me, they also quoted a much lower price. I got a much better price at Gold Rush Refiners in Brooklyn, NY! These guys treated me fairly, explained things clearly and did not try to rip me off or play gimmick games. So I sold my ring to them and got cash for it right away!
Very nice and professional people working there. Fair, honest, quick. I took my stuff to another appraiser and they would only look at my gold. No silver. Gold Rush Refiners took all my pieces that were actually silver or gold and the gold price alone was $200 more than the original quote. It was nice to take care of my business in one place. I was very happy with the cash pay and I felt safe. I would recommend these Brooklyn gold and silver buyers to anyone. Shop around and then go to Gold Rush Refiners to be pleasantly surprised.
Just came back from TruVal and couldn’t have had a better experience. Steve and SHLOMI were great and explained every piece of jewelry my grandfather had brought them. They offered him a very fair price. Highly recommend Steve and SHLOMI to anybody looking!
I was interested in selling sterling silver flatware and some old watches. I thought I would start with Truval based on their consistently positive online reviews. It became obvious why. Totally professional interaction with Steve from the initial phone call until I exited. All takes place in a real office, not the typical booth manned by impatient or rude salespeople. I never felt rushed or pressured and explanations were provided as to how values for various items were arrived at. A first class experience resulting in what I thought was a fair purchase price for my items.
I am a returning customer after having a wonderful experience a few years ago.. Which is the best recommendation one could give!! My dealing with TruVal is beyond 5 star. From the time I arrived until I left the entire visit was very the professional, relaxed & comfortable. Steve explained the process to me & I did not feel rushed or pressured. I felt I got a great deal on the jewelry I sold. I would highly recommend TruVal to anyone interested in selling their diamonds or jewelry.. Look no further..
Steve is terrific and gave me a fair price for the gold I brought him. Perhaps even more importantly he is a genuinely amiable person who made the experience of selling very comfortable. No pushiness, no sneaky games. Just straightforward.
I made an appointment with Steve. He was very friendly and respectful but just as important, very honest and fair. He will treat you the same whether you have 1 piece or over 150 pieces. I highly recommend Truval.
Very good service with personalized attention. The owner was very kind, patient, detailed in his observations and I think he gave a fair price for the gold. HIghly recommended.
Steve was friendly and knowledgeable, with a sharp business mind. We came to an agreement on price and finalized the deal that same day. I not only received what I felt was a fair price, I also left with a better understanding of how the jewelry business works. I definitely recommend consulting with Truval if you are in the market to sell your jewelry. Thank you Steve!
It was an absolute pleasure doing business with Steve at Truval. I was selling a number of pieces of gold and other jewelry after the passing of a loved one. First off, the office is very safe and secure. It is located on an upper floor of an office building, so you feel safer when walking out than you would if you were selling to one of the retail stores at street level. Steve and his colleagues were very friendly, and I felt no pressure at all to sell. He took his time to inspect and test each and every piece, even stuff I thought was worthless, and offered me an extremely fair price for the gold jewelry--so much so that I accepted his offer on the spot without even haggling for more. He was also extremely respectful of my decisions with respect to the few pieces I decided not to sell right away. In fact, he made such a good impression that when another buyer from whom I sought a second opinion offered me a similar price for certain pieces the next day, I decided to go back to Steve to sell those pieces too. Steve and Truval will be my go-to jewelers from now on!
Steve gave me the price he had quoted on Yelp messaging. It was the highest price I had found. No hassle. Nice guy.
I did an online search for potential buyers of some jewelry and was convinced by Truvals online reviews, which I can now say are dead accurate. Steve was very hospitable from the get go via email on what I planned to sell and how we would arrive at potential pricing estimates. Once we met in person, I felt comfortable making a decision on the spot given Steves very upfront approach and calm demeanor.
We had intended to go to several places for quotes on items we wanted to sell, but we decided that we didn’t need to after speaking to Shlomi. He was generous with his time, friendly, and informative. We were very satisfied with our exchange.
It is great to work with Mr. Steve Madar to sell a ring for me. He is nice, gentle, and helpful.
I recently sold a coin collection to Gold Rush Refiners after having it appraised by a very professional appraiser. I had done business with them before and wanted to make sure I wasnt getting ripped off. Their offer was 50% higher than some gold and jewelry buyers I went to compare! Thanks, guys. Ive always found Gold Rush Refiners in Brooklyn to offer great service and they are very fair.
I decided to meet with the folks at Truval based on Yelp reviews. I was looking to sell a large center stone, knew the general value and didnt want a lot of negotiations or hastle. These folks are fantastic. Professional, friendly, fair and fast. I was in and out the door in less than 30 minutes with a check in hand. While I perhaps could have gotten a bit more had I shopped around, the experience was well worth it. Highly recommend.
Shlomi Gave me 5k and I didn’t believe him and when I checked with others they only offered 2,500k max. They tried to rip me off but thank god i came back I’m 2,500 richer ☺️☺️☺️☺️
I traveled five hours to New Yorks Diamond District specifically to sell my diamond cocktail ring. I went to several places but I felt very comfortable and got the best price at Truval with Zak and Shlomi. None of the others took the time to listen to my concerns and were quick to offer their prices. Im very impressed with the level of service that Truval provides and I would recommend them for any diamond buying or selling needs.
I cant say enough positive things about my experience here. Both Shlomi and Steven were a pleasure to do business with. Not only did they repair my jewelry but they helped me in making some important decisions in selling jewelry for the best possible value. In addition, this is in a private office setting where you get to sit down and discuss your options without the pressure and harassment of normal jewelry stores in the area. Whether you need to buy, sell or repair these are the right guys to help you. I will most certainly be returning.
Great jewelry buyers! I took in my Mother’s estate jewelry to Gold Rush Refiners located in Brooklyn, NY and they were very knowledgeable on the gold and diamonds. I shopped a couple other jewelry places and this Gold Rush Refiners paid the most by far. I would recommend them to anyone and will use them again.
I sold some jewlery today and it was such a pleasant experience. Steve was nice and professional and explained why things were worth what he was offering. He was very fair and wasn’t pushy at all!I highly recommend Truval. .
I just wanted to thank you for your great service. As most I was skeptical of selling my gold and diamonds to some Jewelry Buyers. But Gold Rush Refiners’ customer service rep answered all my questions to make me feel more comfortable with the process. Still somewhat skeptical I did a lot of research to make sure I got a fair value for my gold. After getting some information from other places I was extremely satisfied not only with the offer from Gold Rush Refiners but the timely processing as well. Thank you for being upstanding and reputable. I will recommend your company in Brooklyn to anyone I come in contact with.
Steve was really great and generous with his offer for payment. He is a smart businessman and is interested more with investing in his future and keeping his customer’s happy! I highly recommend him and will return to do business with him again in the future.
This review is based on first visiting 2 of Truval’s competitors, an appraiser and then Truval. My first attempts to sell my jewelry were quite suspicious and concerning. Going to an impartial appraiser confirmed how outrageous the first 2 experiences were. He gave me the knowledge and confidence to get a fair price. It was then that I showed up without an appointment at Truval. Steve has a pleasant demeanor and is not pushy. He clearly has experience and has learned to harness it in a way that creates a comfortable setting. Steve offered a fair price for most items. When I felt the offer was not enough, I would counter and Steve would go to where he was comfortable. No hard feelings if we didn’t come to a meeting of the minds. Overall, I feel that I had a 5 star experience. I would go back again and if I did, I might hold firm on certain items. It is important to remember that sales is an art form, employing strategies to get the best price. No doubt I am no match for Steve, but he never makes you feel like you are anything but an equal and respected client. Thanks Steve for bringing some class to your industry.
I was looking on the internet for a place to sell my great grandmother’s jewelry made from gold and silver. And I happen to stumble upon Gold Rush Refiners in Brooklyn with very good reviews so I went in. I really did not want to sell my granny’s jewelry but at the time I had no job and I have 3 kids …anyway I ended up selling my jewelry to Gold Rush Refiners. It’s a great place, very clean, neat organized and the jeweler is very nice, honest man, he did not try to cheat me out of the value of my granny’s stuff like the other places I went to. In fact he ended up helping me come up with just the right money to help me out. He will never know how happy he made me and my family. Forever grateful to them. I truly highly recommend Gold Rush Refiners.
Very happy with Steve and all the people at Truval. Steve is friendly, knowledgeable and easy to work with. He takes the time to explain evaluations and answer questions. As a nervous first-time seller, I couldn’t have asked for a better experience.
I am so glad that I was recommended to Sholmi by a friend. He spent a long time looking at the items I brought for sale and offered me a terrific deal. He is trustworthy and a great person to deal with.Beatrice
Called ahead to make an appointment to sell some gold jewelry that I never wear. Steve was pleasant, professional and not pushy. I got about what I expected to get and left with cash in my pocket. Would return again in future.
When trying to find a buyer for my watch - I felt like I was being given the run around until I met Steve from Truval. He immediately made me feel secure and that I could trust him. He told me the truth about the marketability of my piece and helped me find the best price! He is a “diamond in the rough” among so many dealers in the NYC Diamond district. I learned a lot in my dealings down there. Mostly - I will never deal with anyone else but Truval in the future!