Best store in New Orleans to get stuff done! Ivan Jackson the store manager got a customer service issue resolved and removed on my account. Then took the time to help me get a more powerful Mobile hotspot for my RV and helped me get it set up!Go here for to get stuff done right away!Great customer service and dedicated to what they do!
Tanner was very helpful and thorough with explaining how T-mobile functions for a new customer like myself. Tanner took the time to explain my payments and how everything would work. I highly recommend this place.
My neighborhood T-Mobile shop on S. Carrollton shut down, so I came in here with three phones wanting to swap cards and reset/transfer everything. I was unprepared, didnt know a lot of passwords, the iPhone-Android mess was part of the mission... I was a really shaky customer, but Jarrell just HANDLED it. He was patient, kept it fun, knew all the right answers, wouldnt let me leave until it was straight, stayed positive even when we had to start over, and even managed to help others at the same time so I wasnt the loser holding everyone else up. Jarrell is the champ, just a true pro. Hes clearly going places, but while Jarrells there this Timo shop is the one to visit.
I came in to switch over from Boost and Oscar was exceptional. He was helping three different customers with aplomb. Activated my service and got a new phone. Oscar even put on the screen protector. Happy to be with T Mobile. Thanks, Oscar.
Jalen was very helpful and nice!! 7 star T-Mobile experience.
Jalen the manager was excellent. Very Profesional. Love this store!
My day started off terrible when my phone blew up, but got better when I showed up at the T-Mobile store. Meg wash the one who helped me. She gave me several solutions on how to help me with my problem. We settled on one even though they were out of the iPhone se that I wanted. She was so helpful and funny I wish I could do more then right a review for her. Thank you meg. Oh and store manager GET THE STORE PHONE FIXED.
Jalen is the guy to to for tmobile. All questioned answered
A+ store! Recommended to existing & new customers.
Love this store they have the coolest reps thanks again I had a awesome visit
Amazing staff super helpful
Was surprised by the level of professionalism i received from the staff.
Great service and staff. Thanks!
One of the sales representatives held an entire conversation with her friend while ignoring me, I left.
GREAT Service
Very helpful
Usual retail store
The racism of blacks made a mistake to me, why are they all black in this location?
Hhhhh