Just bought my first Audi, a beautiful late model Q5 from CarHavn! Andrew was great to deal with. My buying experience couldn’t have been better. The car itself was in great condition - they even changed the oil and brakes (who does that anymore!) Not only did a get my dream luxury SUV, they also got me a great rate with Connex credit union, too. Oh and their extended warranties are less expensive with more things covered than the others I researched online. Highly recommend!
Purchased a Honda CRV yesterday with my daughter and could not have been more pleased with the transaction. Ramiro was great and Andrew, who handled most of the transaction, was great as well. No nonsense. Straight forward. What I was hoping to pay and also receive for my trade-in was what I received just from their initial offer. No haggling necessary for me. A very fair deal. A used car is always a risk, and they took one with buying the trade-in, so I dont feel the need to wait to post this review. It was a pleasure to work with Andrew and Ramiro.
The entire purchasing experience exceeded all expectations! There was no pressure, Ramiro and Andrew were attentive, very accommodating, responsive, and courteous. Ramiro put my fears at ease with his BMW knowledge. I intend on using the dealership for future service and look forward to a long term relationship with them. Check them out!
Just bought my new BMW. Couldn’t be more happy. Ramiro was great doing business with. The car is in remarkable condition. They did an oil change along with a 50 point inspection on the car. As I said, I couldn’t be more happy with the transaction and to look forward making great memories with my new BMW.
Bought a beautiful X5!!! From beginning to end it was straight forward and easy! No run around or BS just great costumer service. Ramiro has positive energy and clearly cares about his cars and his clients and it shows. Great prices on quality, luxury cars that are properly maintenance!!! I highly recommend Carhavn!!!!! I will definitely be buying here again!!!
Ramiro and Car Havn was wonderfully personable, transparent, and friendly. They were easily accessible, very good when communicating, and professional. I appreciated Ramiro’s kindness and the process of the car sale. I did not buy a car because I had one lined up with a family member last minute, but do not let that deter you. I was a very satisfied customer the whole way though we never completed the deal! Thank you Ramiro!
Definitely the best car dealership in New Haven area. I purchased my Mini Cooper countryman from here and Ramiro and Andrew made the whole process as smooth as possible. The price is fair, and car is in awesome condition. I’m so glad I checked their website frequently and found the best car I could dream of. As a current Yale student, I heard many of my classmates also come here for all kinds of services. Highly reliable and definitely recommend to anyone who is looking to buy or serve their car in the area.
Very friendly and knowable staff about their cars. Willing to work with you and help you out. I Will use them as my mechanics and future cars and recommend them for all the mini/bmw needs
We loved working with Ramiro - they are transparent, communicative, trustworthy and knowledgeable in their industry. Our car is running great!
Friendly guys, great communication and service, and good prices. They changed the transmission oil/filter, diff and transfer case fluids, brake fluids and coolant for my car. Off-hours drop-off was easy, they had my car ready ahead of when they promised, and topped off my washer fluid as a courtesy without even mentioning it. Will be back!
Recently bought my second car from CarHavn. Easy experience, everyone was friendly and helpful. Nice to see this business continues to grow.
Every interaction I have had with CarHvn has been amazing. They are completely focused on their customers and always go the extra mile or take the extra step.Highly recommend!!
CarHavn is the best dealership we’ve ever been to! The team at CarHavn was super helpful and attentive to all the details. We recommend them with our utmost enthusiasm!!!
Great service and Ramiro always kept me updated with pictures . They use only good quality parts definitely a returning customer.
I brought my 2014 MINI Countryman into CarHavn recently to get serviced before a trip up to New Hampshire and had a great experience. Ramiro was lovely to work with and was very patient with me (as a person who knows very little about specific car parts and their importance). He walked me though each repair/maintenance and explained why he recommended each one, all the while sticking to just the facts. I am a student with loans, so it was important to me that I wasnt going to incur any superfluous costs, and thus I appreciated Ramiros straightforwardness and honesty about what absolutely needed to be done on the car and what could wait a bit longer. Additionally, the prices seemed pretty reasonable and I felt good that my MINI was being serviced somewhere that really knows my make and model. Overall, I would definitely recommend CarHavn. Thank you!
Relieved to have found CarHavn. Another shop placed wrong oil in car and a few days later warning light came on. Clutch was replaced and now my car drives like new. Great service. Also found Ramiro to be trustworthy. I will not go anywhere else for service.
Thank you your service my wife is in love with her mini Cooper. ❤ Ramiro and Andrew were very friendly and professional and made sure the purchase went smoothly. Recommend to friends and family.
Ramiro runs an incredible business - he and his mechanics provide high quality auto body work within a short turn around time while giving great quality customer service!During the past several years, Ramiro and his team have worked on my Infiniti ranging from body work (twice) - to tune ups - to replacing my brakes / oil and each time - my car has looked absolutely new and driven awesome! I would not trust no one else than CarHavn with my car!
Great experience! I contacted Andrew on a Friday morning regarding an Audi Q5. I gave him all the information for my trade in over the phone and filled out an online credit application. I drove down Friday evening to test drive the car (which I loved!) and was able to drive it home the same day! They gave me a great price on my trade in, got me an awesome financing rate and the whole transaction was fast and smooth! I absolutely love my new Audi - its in great condition and drives like a dream!
Great experience buying a used BMW 328xi! Also got the maintenance package and prepaid for oil changes. I feel very taken care of 😀
Best experience buying a car! Ramiro definitely knows his cars, and is wonderful to work with. Quick and painless trade-in and purchase of a 2013 Mini Cooper S Would highly recommend!
Update April 2019 - I’ve continued to use CarHavn for my BMW, and they continue to deliver. They offer diagnostics with factory-scan equipment and have expanded their staff with additional technicians. They seem to be busier than before but their customer service is still very personalized and friendly.So I’ve been looking for a place to service my 2013 BMW 328xi. It recently got out of warranty, and I absolute love the car. I also loved the free maintenance plan, but found the prices at the dealer exorbitant. CarHavn seems to have a seemingly simple formula right: high quality at a reasonable price. I just got brakes and oil service done. They used original BMW oil and filter (I saw the bottles) and German rotors (I saw the boxes) for a about 30% less than what the nearest BMW dealer quoted me. I hear they’ll be expanding soon. Just wanted to put the good word out! .
My 2006 mini S, 6 speed convertible with 99,300 miles needed a major overhaul. It was regularly serviced but needed gaskets, seals, brakes, struts, had malfunctioning airbags, needed a clutch, belts, throttle body, supercharger service, axles etc. The car required an authentic Mini repair shop with genuine certified Mini mechanics who could put wrench to engine and use computer programing well beyond what a Mini dealer can or would do and they did it at a fair price. CarHavn was the best. Thorough diagnostics; I had a detailed explanation of work. It took a week to do all the repairs, I had daily updates with pictures, the service manager answered all of my questions and concerns. My car is back, its fast, tight, a machine all over again, I’m back to making reasons to take it for a ride and watching speed limits. This was my first time at CarHavn but I trusted they really knew Minis and was confident they could do the work. Two shops I took the car to wouldn’t touch it. I’m a completely satisfied customer, who will be back for oil changes or whatever service my car needs. Every Mini owner needs these guys.
Didnt buy but sold our old car here. Sales manager was super nice, super straight shooter and overall a very positive experience. They had a nice selection of mini coopers so next time Im looking Ill definitely keep em in mind.
Their motto is “Our cars spark joy” and while that’s certainly true, it’s also the customer experience that sparks joy and confidence in their service. A great place to purchase a quality vehicle!
Ive had a great experience from the first call to the final drive off purchasing a Mini from CarHavn. Ramiro definitely went above and beyond to make sure everything was in safe and working order before letting us drive it home. Highly recommended if youre looking for an interesting car to drive around and they provide many great perks for their customers long term! 10/10
Its rare to find a local company dedicated to excellence in every area of their company.
What a lifesaver! I was considering buying a lightly used Mini and wanted someone skilled to take a closer look at the car. Ramiro came back with a detailed report and provided very thorough explanations about what he saw. Thanks to Ramiro, I did not buy the car, I did not invest in a lemon, I did not make a huge expensive mistake! Ramiro is truly the unicorn in car maintenance - he is honest, he is thorough, and he knows cars. Plus, hes just an all around nice person to work with. Very highly recommend!
The owner did a great job helping my get my Audi A3, beautiful car and great salesman. There were some things that I wish I had came with someone a little more experienced but other than that great place to find your next vehicle.
Great service... Very friendly n nice. I traded my truck n Ramiro gave me an excellent price for it n I drove off in a 2011 Honda CR-V. They r the best. Want a good deal come here.
My Fiancé and I really enjoyed and respect Carhavns services. We just recently purchased a used 2013 Cooper hardtop. The sales team, Romero and Andrew were very friendly, informative and transparent during their entire purchasing process from their comprehensive website to the test drive to the finally signing the contract. Having just moved to New Haven and not knowing who to trust in town, we really appreciate the teams ability to understanding our immediate need for a vehicle and helping us learning and understanding the process in purchasing a vehicle in another state. Thank you Carhavn! Above all else, We really love the car!! Thank you!
Didnt buy, but Ramiro was very responsive. Great communication. Sent detailed videos to me (I am not local).
Such a pleasure to work with CarHavn ! I live out of state and Ramiro and staff were knowledgeable, friendly and patient. I was able to find all details about the vehicle I intended on purchasing as well as receive a great rate for financing. Quick seem-less process. Thank you again for all the help I’m so happy with my new BMW
Great cars to choose from. Even better service. I recently went look at a car from CarHavn and I’m completely satisfied with my purchase. Wasn’t planning on getting a car that day but couldn’t pass up the deal. Highly recommended. Thanks again, Ramiro.
SO glad I came here today. The customer service was top notch. You can tell they really know what they’re doing. Was not expecting to finance a car today but fell in love with the atmosphere and the car. I would highly recommend them! Awesome team!
Awesome service!Ramiro knows his stuff! They worked on my Audi and treated it like their own.Totally recommend!
Great place! Great Service!Honestly, I bought a car - due and thanks to Ramiro!Good explanation...quick response... and now I am an owner of Mini Cooper 2013👍😂👍☝️Highly recommended!!!! Thank you guys and have a great Holliday🎉🍾
From the moment I contacted, Ramiro responded quickly and professionally. We live in NYC and had to change test drive time and it was no problem with the assurance that if car sold Ramiro would let me know. We didnt want to get there and have the car not be there like MANY places we visited. Everything about Carhavn was easy, clear, honest. Carhavn was a RELIEF!! We bought a CRV for our son from Carhavn and it couldnt have been easier.
A pleasure doing business at CarHavn. I recently purchased a used European car from CarHavn and could not ask for anything more from a dealership. They had everything covered that I was looking for. Ramiro and his staff specialized in European cars and are very knowledgeable about the cars they sell. Great selection of quality vehicles with carfax reports, a standard powertrain warranty, certified technicians and having the peace of mind knowing that European cars is what they specialize in. I had a mechanical question about the car I eventually purchased and they went above and beyond in giving me an answer. Ramiro sent me pictures of a procedure one of his technicians performed on the car to answer my question. I really appreciated that! I’m confident in my purchase and in recommending Ramiro and his staff at CarHavn.
Ramiro was amazing!! You need to check this place out!!!
Wow great car dealership!! If you are looking for a used European car make this your number one stop.My wife finally found the X5 she was looking for with all the right options and color. After going down to Carhavn we were told it was sold. Andrew took our name and number to let us know if there were any changes. He called us back and the vehicle came back up for sale. It was a quick and easy process. Ramiro and his staff are very polite and professional. I would recommend anyone out there looking for a vehicle to go to Carhavn. Also a very satisfied wife. Thank you again.
Too much bad serviceI bought a car there,and they said they will help whit plates so after that I wait for 2 monthsAnd no plates come to my houseSo I was being nice as shut beThan I got uncomfortable about my temporary plates are expired and they don’t care,, I was recommended them but not anymore,, now they just said is not on their hands cuz they haven’t skills to get plates., well I can get plates in 3 days by myself, I can show them how to do it,, and now they don’t want to give me the papers I need to get my plates, bullshi..what that means is they don’t care if I get pull over whit temporary plates,, that’s the problem in the world now if I wouldn’t be nice I get angry to them and many more things but no I’m still patient to themHe just said I’m not citizen to me get in a bad mood against to them well I’m resident my wife’s is citizenAnd treat customers like that no wayI hope the worst things happen for this type of people and to they never get up to learn how to treat nice customers and get skills to help .
:( extremely disappointed in Ramiro and his lack of professionalism and his ability to change any situation into a personal attack. A true keyboard warrior. Wish we didnt purchase our vehicle from his business. Nothing but issues with them we were severely fooled by these 5 star reviews.Edit to Ramiros comment: Ramiros reply is just one example of his shady business practices- avoidance, lie and deny deny deny.I bought my car Jan 2021 I have recipets and all messages from Ramiro.I called the number and Ramiro immediately acknowledged our transaction and told me my last name. So in private he knows but on here he has to pretend that its a made up review? This is my true and honest experience with Carhvn and Ramiro. Please feel free to message me I will tell all details
I moved recently to New Haven from NYC to take a new job, and have been looking for a car as public transportation is not an option for me. This is a little gem of a place! It’s run by a husband and wife team, and they’ve chosen to specialize in MINIs, which I’ve always loved. I did my research, and they seem to be filling the void for a professional MINI shop in the New Haven area. They were patient, not pushy at all, and clearly have great understanding of the brand. I ended up buying a 2013 Hardtop that I just love! They also work on BMWs - they had a very pretty X5 that some woman beat me to 😐. Highly recommended!
Fantastic!Ramiro is a fair and direct businessman who loves cars.We went to look at a 2013 BMW 528xi - low miles, good history. Ended up coming home with the BMW and a Mini Countryman! Both cars in great condition and solid histories.Fair part exchange offered which made the transaction very easy.Had one follow up which was smooth - loaner provided and car ready 6 hours earlier than promised.Totally recommend CarHavn.
I work in retail and demand professionalism, transparency, and convenience. Ramiro offered me all of those things during our sales transaction from beginning to end. I would highly recommend CarHavn to anyone buying or selling a used car.
With certain foreign cars (mine is a BMW) you have to be careful, not everyone knows how to properly work on them. These guys are extremely knowledgeable and trustworthy. Also very courteous and friendly which for me goes a LONG way. I highly recommend!
Ramiro and Andrew are great easy to get in contact withVery fast response timeBy far the easiest car buying experience I’ve had
I bought the Mini Cooper sport as my first real purchase and let. Me. Tell. You. 1st the service is so friendly! They’re sort of a family business and you can tell they are amazing people. 2nd they were so patient with me, I always ask a million and one question and they answered every single one both over the phone and face to face. And finally they are able to provide all the devices in a timely manner. I had to send my car back for fault from a manufacturer and they were able to replace everything the same day even when it was last minute. Honestly one of the best car buying experiences.
I have a 2008 BMW X3. This company knows about my car to a depth of knowledge much greater than that of the dealer from whom I originally purchased the car.The work appears to have been completed flawlessly. But to be fair, time will tell. In the meantime, the car is driving really well.
Just bought a BMW from them they were very nice, handled everything nicely, the people working there where friendly. Car runs great. enjoying the convertiable for the upcoming summer thanks to them ! deff going to reccomend them to others!
“We had a great experience at CarHavn! They have a small but very well chosen selection of cars, and their financing options were far better than what we had been able to get at other dealerships. We’ve very satisfied with our purchase and would recommend CarHavn to anyone”
My boyfriend is so happy with the 2006 bmw 330i he bought today!! Quick and easy financing,These guys are the best! Very friendly & helpful you will not have a better car buying experience anywhere else.
I just bought a 2013 Mini Cooper S with a trade in from Ramiro and the team at Carhavn and I couldn’t have been happier. They made both transactions simple and fast. They gave me a fair price for my trade in and the Mini was already well priced. Everyone was super helpful. I’ve bought a sold many cars over the years and dealerships give me hives. At Carhavn there were no gimmicks and no surprises. I recommend them unreservedly!
Very friendly Covid safe associates I am very very pleased with my purchase of a Honda CR-V EXRides like a dream I love my car!!!!!
I’m really happy with the car! It’s a lot of fun to drive! It’s a midsize which I need for a growing family and it has plenty of power to still feel sporty when the car weighed down with people and luggage.It’s best feature actually was the price! I got a great deal! The car looks almost new inside, outside and the engine! Runs like a top. I got the price I wanted with no haggling.Super nice staff. And Carhavn has been handling the routine maintenance on my other car so they’ve already had a history of reliability, quality advice and service that I know I can trust in the future with my new car.
Professional and friendly from the get-go, CarHavn made the purchase of my car as easy as can be.There was a smoke smell in the car: Ramiro offered an ozone cleaning and in 24 hours the problem was solved.Then, to make me feel completely comfortable, Ramiro did let me bring the car to BMW for a full inspection and laughed at the result: passed all 38 inspection points, great car!An impeccable car was delivered to me after a full detailing.No hidden fees, no games, CarHavn want you as a client and offers red carpet service.
Very professional service. Owner Ramiro Jara introduces with a tour of the facilities impressive repair & maintenance capabilities. Purchasing was matter of fact, concise and just plain easy. For those seeking top quality autos in relaxed atmosphere, strongly recommend this outfit:
If your looking for A car this is the place to go! I bought my car here about a month ago with amazing miles and a quick fix that was all covered by CarHavn! My car is running beautiful and in Perfect shape for a 08 Bmw!! I highly recommend checking out any other cars they have here. They gave great service and great prices on the cars that are worth the expense.
Always a great experience. Bought my car here and continue to get it serviced here, I cant recommend these guys highly enough. :)
BE AWARE OF THESE PEOPLE! They sold me a lemon car But since I don’t drive that much I didn’t discover the problems until after the Connecticut warranty period Was up.I don’t know a whole lot about cars and they really took advantage of me. The first time I drove the car the check engine light came on and then gave me some excuse for what it was. And then when I took the car to an independent mechanic they found a leak in the engine which the place was forced to fix because the sale of the car was on contingency...I just trusted that they fixed it. Then I almost ran out of oil after driving 3000 miles. And on my first oil change everything was covered in oil from the leaks, So anybody that change the oil or even went into the engine would have known that there was a leak and the dealership obviously never told me and denied it and denied it and denied it. In addition to the leaks the car burns through so much oil which is now just a chronic engine problem that I have to deal with. Within 5000 miles of driving this car I discovered three separate leaks in oil in the car in addition to the car burning so much oil it burned 3 quarts of oil in 1000 miles. This place is a huge scam and I think everyone should know.
I know many people dread the idea of shopping at a used car dealer, with all the associated negative tropes, but Ramiro and his crew made this a singularly positive experience for me.He was extremely accommodating. He took the time to answer all my questions concerning the car, the financing options, the warranty service coverage. He was upfront and honest about every aspect of the process.He encouraged me to get a second opinion if I felt it would make me more comfortable with my choices. He walked me through every step of the purchase and never engaged in any high pressure sales tactics.I love my new car and cant recommend Ramiro or CarHavn strongly enough. These guys are great! Thank you.
Excellent service! Brought in my BMW for a coolant leakage, and had everything taken care of. Ramiro is upfront with whatever issues he finds with your car that you may not know of, lets you know how it affects the performance of your vehicle, and gives you the choice of whether you want it taken care of then and there, another time, or if at all. Highly recommended to owners of European cars who want to avoid the high prices of the official dealers.
First rate experience from start to finish. I had been looking for a used Mini for my daughter to drive to school. I had heard good things about CarHavn and happened to see a convertible that seemed to fit exactly what I was looking for. Ramiro promptly contacted me and gave me honest and thourough answers to my questions. After a test drive and a tour of his facility I was confident I was getting a mechanicaly sound vehicle that all the usual trouble spots had been looked at and addressed. He was patient and courteous throughout the whole procedure. I couldnt be happier with my purchase or experience. I will be sure to come back when I am ready for my next used Mini.
This place is great. Ramiro was very clear in explaining what they were going to do to our car, gave frequent text updates, sometimes with photographs, and gave a very clear receipt detailing all the costs. Will be going back regularly! Highly recommend!
My husband and I just bought a 2013 Mini Copper S from the team at CarHavn. They went above and beyond to make our our purchase go smoothly. Answered all our questions no matter how small and were professional at all times. I look forward to going to them for my regular services going forwards.
Very professional establishment, looking forward to getting more work done with them.
Ramiro continues to make every transaction seamless. Great pricing, quick and easy transactions, matched with personalized service. That’s what you’ll get at CarHavn. Glad to have him in East Rock.
My wife bought 740Li from a dealer in Massachusetts and right after the 60 Day warranty period expired the Check Engine light came on. It ended up being real serious. RamoraTook fantastic care of my wife and safe her $2000.00 of Dealer price and made the repair. We are now his customers. If you have a BMW and want to continue to use original parts this is your guy.ThanksRonald L Soellman
I love my car.
I had an amazing experience working with Ramiro. He took care of us from start to finish. He went out of his way to deliver the car to us and made sure we were happy. Great customer service and a trustworthy man. I would recommend this shop 100%!
I purchased a Mini Countryman off carhavn. Initially there was an issue with the turbo charger and a couple of other minor detail. But they went above and beyond! Fixed everything kept me informed about the progress and dropped off and delivered a few times, so I wouldn’t have to be inconvenienced.I highly recommend buying a car from these wonderful people!!
I had seen the reviews for this place & I agree with everyone that made positive reviews. Great shop! I was told what was needed for my car step by step. I was quoted the part I needed and labor. It is true- they will give you a rental if needed till your car is ready. (Great rental-btw) I recommend this place and I will come back again! Everyone is really nice as well. Thanks guys!
Carhavn is the best ! I’ll have to admit that I was pleasantly surprised by how smooth and easy my experience was with Carhavn, I recommend Carhavn without any hesitation on my part. Visit them, and I’m pretty sure Ramiro will help you find the next car that you have been looking for.I mean, who really has had any good experience with car dealers? I was expecting the same, but Carhavn and Ramiro broke the mold and really made my day. They have a nice inventory of cars, and the cars are in excellent shape, no doubt from the excellent mechanics on site.Ramiro was very responsive whenever I asked him questions, whether it was via email, text, or calls. He was also very flexible in working with me to ensure that my expectations were met.And if you are wondering….Yes, I bought a car from Carhavn !
Excellent customer service and support. Ramiro uses high quality products for your vehicle.. Highly recommend over your standard dealership!
I had an excellent experience shopping and purchasing my Mini Cooper at CarHavn. The staff were friendly and helpful from the first phone call, through test drives, questions and the purchase. They were transparent and informative and this process could not have been easier.
I’m so happy with my experience at CarHavn. I’m new to this line of cars but, somehow I felt I was in the right place with the right people. I’ve seen at a few Audi Q5’s previously & was impressed by how well it handled on small beach roads & in the city. I was completely sold on another vehicle somewhere else & left. I came back & bought the most beautiful vehicle I’ve ever owned! Ramiro knew this car was meant for me! He’s the car matchmaker!The best part is- Ramiro put my new keys on a Porsche keyring. He knew that my dream car is a Porsche without me saying a word...to anyone...except my dad, ONCE, when I was about 10! So, I know Ramiro & CarHavn is one of the best places to buy a car. Sometimes, people are put in the right place to remind you of these things! I hope everyone is blessed to have such an amazing experience at CarHavn.
My experience at CarHavn was amazing!! Everyone was so helpful and professional. From the first moment we met Ramiro we felt comfortable and in good hands. He was honest, upfront and real. You can tell he’s passionate not only about the vehicles he sells but making sure his customers are happy! Highly, highly recommended!
Great little hidden shop in New Haven. Ramiro is really knowledgeable on mini coopers and helped us make an informed decision. My mother has wanted a Mini Cooper for years and we are happy we went with CarHavn for our purchase.
Just picked up my Mini Roadster. It was a wonderful experience from the test drive to the purchase process. I felt I could trust the team at CarHavn. My financing was done in two hours and the car was delivered with exceptional service.
Great experience buy our first MINI Cooper from Carhavn! They were friendly, extremely conveniently located if you live in East Rock, and they are a lot more passionate about MINIs and BMWs than just about any other dealer you will find.
My auto repair experience at CarHavn was exceptional! Ramiro and his staff took care of all my repair needs. Throughout the duration of my repairs, Ramiro constantly sent message and picture updates on the progress on my vehicle. Since the repairs, my BMW 328xi drives fantastic! I had an excellent overall experience with CarHavn and will highly recommend them to all BMW owners!
We are happy with our 2012 Lexus. The deal was one of the best I came across after much searching. Ramiro was helpful and straightforward throughout the process. Will use him in the future and highly recommend.
Such an amazing place! Great people. So glad I made the choice to purchase from them. From what I had seen when looking for cars, they have the best prices around. You can also tell they are experts at what they do.
First time using Carhavn to service our Mini with a new clutch. They did a very professional job, came and picked up the car, did the work promised along with some free extras, and brought the car back on time. Everything works beautifully. Of course everything was sanitized carefully! We will be using them for future service. Liz and Peter
Wanted to wait a couple of months after purchase before writing up a review.We bought a car for our son who wanted a BMW and worked with Ramiro.We had a very good experience despite an unexpected mechanical issue with the car the next day. My distressed call with picked up immediatelyand the response from the dealership was swift and exceeded my expectations.The car comes with an initial warranty with the option to purchase additional coverage. Ramiro was able to register the car at the dealership and I drove away with plates on my car. No dealing with the DMV.Despite a short lived - (maybe one day) rattling noise which went away, the car has been great.I would definitely recommend this dealership to someone in the market for a pre-owned car. Dealership was clean, organized and there was no pressure in sales. Ramiro was helpful and professional.Thank you CarHvn.
My 20 year old nephew bought his first car from CarHavn. We couldn’t be more thrilled with the entire experience. Ramiro and his team were so helpful and didn’t mind the many questions we had. Thank you for making the biggest purchase in a young man’s life such a breeze.
Fantastic Service! My GTI needed a bunch of work done including intake manifold, timing chain cover, DSG service, major carbon cleaning, oil change etc. Ramiro got it all finished in one day! He even cut the cost of the DSG service because he wanted to make sure it was much cheaper than what the dealer would charge. I’ll definitely be bringing my car to him again for all future issues and maintenance. Highly recommended!
Good place decent European cars for a good price. They also offer gap and warranties as well. Ramiro was very understanding out going and with no pressure. Explained everything to his best knowledge. They will also explain to you a package step up and a package step down. They also have plain to you the service of the car they will provide for maintenance..
Absolutely hands down friendly and efficient. Never had a more pleasurable experience buying a car before! I highly recommend doing business with them! Beautiful clean cars carried on the lot!
These guys are the best
I worked with the General Manager, Mr. Ramiro. I was shopping for an SUV. Our interaction was very casual and laid back. I didn’t feel pressured in any way. I received a great trade in allowance which helped me finance my new vehicle. My overall experience was awesome! I would recommend him and the dealership to anyone. Thank you, Chris M.
What a great experience! I’ve bout multiple cars and even a few semi trucks and I can tell you by far thee smoothest purchase I’ve ever made. Ramiro and his staff were beyond great, He did everything he said he would and got me the car I wanted. I would highly recommend going to CarHavn before any other dealership, Thank you guys for making this the best car buying experience I’ve ever had.
It was my best experience buying my Honda Civic in that place. Great customer service, very helpful. I would recommend anybody who is looking to buy a car to try those people first before you go anywhere else.
Good customer service, I went in for a thermostat and water pump replacement, everything went very smooth. Even sent me text updates while working on the car.I would do business with CarHavn again.