Went to get a tire fixed. The work was good, but when another problem was discovered, I asked the mechanic how much would it cost (power steering issue) and he said hed call me with a quote. Considering that I was going to purchase new tires from him, I was expecting a phone call. The call never came and thus I went elsewhere. Lost sale because of a lack of communication.

My experience was good I would recommend them. Reasonable prices the only thing was I had to wait awhile.

Fast, Great service! Would highly recommend.

Called multiple times with no answer went to cell phone message, Crowded parking lot more likely to get a flat than have one fixed not likely to return

Work was done fast and he gave me the best deal plus fixed my bumper. And I got a car wash. This place is A-1

Great, just great. I was taken care of quickly. Price was right.

Very very professional and the gentleman that worked on my card was awesome

Good service & prices, came in to replace a flat tire I had, I was there all of 5 minutes maybe and on my way with the new tire and didnt over charged and was treated great, especially being a female without knowledge of vehicles.

Friendly service, fair price. Went out of their way to help out. Will be dealing with them more often.

Good customer service, but the quality of work performed was subpar. All 3 rims, that were replaced with new tires were SCRATCHED around the entire lip of the rim, by their machine. If you go to a place, that provides inexpensive service, that’s usual the quality of work you receive.

Quick and inexpensive.

My husband knew one of the “co owners” of this establishment, and said that they had no issue fixing our oil leak. We originally had a quote from another larger, well known company, that said it would cost approximately $530 to repair, as there was a leak in the head gasket. Since my husband had faith in his friend, and co owner of this Tire Doctor place, he decided to take it there.Upon his arrival, they said they needed to practically dismantle the engine, that the work would take 6 hours, and that there was no gasket on the car; that it’s sealed on there with glue. Uhmmmm, I even know that’s bull. It’s stuck because it’s rubber and takes a little elbow grease to get off. Anyway, he said that was not where the leak was coming from, but a bunch of other places, again proceeded to take apart the engine, specifically where the radiator connects to it. I will get back to that later. The tech then comes back to my husband and said he had to take part of the engine off to get to the valve cover. What???? The valve cover is right on the top, it made no sense at all. After six hours of essentially exacerbating the problem, as the car leaked more oil, and the coolant was completely gone by the time my husband returned home, we ended up taking it to the original mechanic who quoted us what SHOULD HAVE BEEN FIXED in the first place. The company owner or whomever my husband knows there said we could take it back anytime, but after 6 hours, $600 and more problems, and the fact that we live in Danbury, and this place is in New Haven, it left a lot to be desired, in terms of returning. The icing on the cake was when they were done, my husband asked the tech how the oil level was, and the tech asked if the car even has a dipstick. Boggles the mind. Do not, and I repeat do not take your car to this facility. I have already filed a claim with BBB, and changed our bank account information, and if this company has the audacity to even file a small claims against us, for stop payment, For this ‘SNAP’ program they have, I will provide all of the necessary paperwork that substantiates the repairs that were made by our local mechanic, that should have been made by the Tire Doctor.Ashley Mazurowski

I will be honest my millennial son told me about this place and was skeptical. No offense millennials but when I asked around for suggestions no one told me about this place. With that said the mechanic who serviced me I didnt get a name but he is a HARD worker. He was excellent, quick and pleasant. Im definitely going back. If I had something negative to say it would be their parking. The place does not have room for parking especially when the cars they are servicing take up most of the space.

They did a great job...very friendly the guy that did mine alfanso did all 4 of my tires and did a great job... definitely will use this company again

The people were nice but the job didnt get done I paid $80. For nothing, and I tip the man $20. I guess you really cant trust anyone. I dont think if I was a man this would have happened.

For the last 8 months this guys phone number has been linked to my cell phone, somehow. I get dozens of calls every single day for Dave at the Tire Doctor. I have made numerous attempts to contact him to fix whatever he did to link his phone number to mine, to no avail. WHATEVER YOU DID TO LINK YOUR NUMBER TO MINE, FIX IT. WHEN CALLING THE 787 1281 NUMBER IT LISTS ON GOOGLE... IT CALLS MY CELLPHONE!!! FIX IT

Wont answer phone or emails

Damn good COMMUNITY GARAGE. GOOD PRICES, DAMN GOOD PEOPLES.

I didn’t like the service it was bad. And the price was too high!!!!!Ask them first before they rip you off.

My friend has given a nice down payment on a car and Dave will not let her take the car until it is paid off. He refuses to refund the down payment which is really bad business! About a month ago he gave her a loaner car and the axle broke on it. Really Dave? No regard for safety? My friend could have been seriously hurt or possibly killed! Stay away from this chop shop, far far away! One star is being kind. This is a zero star shop and the FTC and BBC should be investigating your business for fraud!

Very professional folksGot a low estimate for tires.They are even willing to help me get to work so they can do the tires .And they have a no credit 90 day program.Although the place needs cleaning, one of the employees were sitting at desk stuffing his face with chips.That should be done in a break room.

I recommend this place for a tire repair. I had a flat tire, and a guy in a repair shop nearby told me it couldnt be repaired because the nail damage was too close to the side. Actually, it wasnt. It was almost an inch away from the side. Someone told me about this place, and they fixed the tire without any complaints and no intention to sell a new one. I left a $4 tip for a $15 repair.It is interesting to see how dishonest places get 4+ star reviews, and the one who does not care about the show-offs and focus on their jobs get lower ratings.Update:Its been a year since the tore was repaired a d its still running without any problem.

They sold me very bad used tires. Had to make 3 trips there, after which i just took my money back. Very unprofessional staff.

TheBest buy p professional business satisfaction guarantee

They tell you the car is in perfect condition, then you go by and the car doesnt even drive more than 30 miles per hour because the engine is broken the check engine light is on the brake light is on and the motor smokes. They said you can buy the car we can fix it but pay for that... What? Worst ever!!!

Great customer service.

Got me in quick, gave me a decent price for used tire I needed for my flat. These guys are professionals.

Love this place. I been going here for years and NEVER had to bring my car back for the same problem they fixed. Thank you Dave for being and honest repair facility.

Sunday early afternoon: they took us right away and charged a fair price. Good guys.

Didnt have what I needed but they guided me in the right direction

Online it say opens at 8am Ive been trying to call all morning and no answer.How can anyone get any information if no one is willing to pick up the phone. There is no website so I have to call.

Hard to call it, web says hes open till 7 but I was there at 6:05 and no one to be found. Had to call roadside assistance. Gave him a star for having a driveway I could use

Garbage

Very great place. very understanding. great for cheap quick fixes. i recommend everyone to come here for tires one of the best in connecticut.

I would suggest this place to anyone this is one of the best auto mechanic place in New Haven awesome service awesome respect had everything that I needed very affordable the service was unbelievable I was suggested place to my grandmother

The best advice I can give is STAY AWAY. Dont throw your money in this place. They gave me junk tires. Unprofessional workers. And disrespectful manager. I will never go again even for free service

Decent service at a very cheap price.

Great service, were able to get me in and out with no problems. Were very honest and straight forward with everything and even after the work was done, called to make sure things were still going well with the car.

Always friendly staff, affordable prices and good work

I bought a dodge cailber 07 for 1,800 dollars for nothing the cars rusted inside out all four tires were needed new also the tire pressure monitors the back doors when You open them have rusted deep holes inside also the anti-freeze isnt going through like it should i went to align the car but the whole back frame is soo rusted that my drivers rear tire is only driving and has been by too bolts holding it and tha alxe he ordered me a rim after buring mines to get passageners front tire lug nut off gave it too me said i wouldnt be charged then charged me 97 dollars for a used rim thats so dirty doesnt even look chrome i have to replace the lower ball joints and the arms in the front and put on a 02 sensor im putting this up so you dont do the mistake i did dont buy a car from here if you do check it up side down tell them to even left the car up for you if you dont good luck

Owner Dave is very unprofessional loves to hite people for jobs but when it comes to paying them they use old tires and sell people old cars and wont fix them when they return their employee does drugs and doesnt fix cars accurately do not wast your time just because they are cheap they will ruin your car

Trustworthy honest and cheapGreat guys . Donny is my favorite!

These place is great, manager and worker are very friendly, they are so good with customer...now from today i always go there, if i have any problem in my car

Good service good tires..not bad for Tha price

I would rate no stars dont go there you guys there scamers i bought 3 tires from them each went beyond bold in a month they dodnt put them on right at all i got the same thing done at star tire and i must say my car drives smoother i can park correctly i dont feel every bump i hit....just dont go ive never been so scared to drive my own car and ive had it for 3 years

They took good care of me

Actually very professional. Took care of my tires right away which were in pretty bad shape. No complaints from me.

Great fast service and very cheap

Went here WITH MY HUSBAND to change my tires on my Altima a few months ago and was charged $80 for 2 tired. High but ok. THIS MORNING I go ALONE and the guy says “ u can only pay cash cause I’m the only one here and $100 to change 2 tires” Tire Doctor will NEVER get my money again because of 1 bad representative of their establishment.

You guys sold me a bad tire. Did not have 30days. Smh

Please please do yourself a favor and never ever visit this place. This place is full of crooks and scam artists. Heres my story: About a months ago I had flat tire on driver side front of my minivan and my son (who mainly use the car) brought it to Tire Doctor on Boulevard in West Haven. He was charged $25 to have to the tire fixed. My son paid cash and was not given any receipt. But the tire kept on leaking air albeit slowly and had to be refilled once a week.My son hit another nail on the rear left a few days ago and my son brought the van again to the Tire Doctor to get fixed. He told them that the front left tire wasnt fixed properly by them. However, my son was charged to fix both flats, the new and the old one that they didnt fix right. He was charged $20 each and the total with taxes came to $42.50.Today, the front left went almost completely flat and I decided enough is enough and brought it to Walmart in West Haven. Unfortunately they couldnt take out the wheel using impact wrench because the nuts were too tight, even the highest torque wouldnt open the nuts. Walmart told me to bring the van back to TireDoctor to loosen it. They also afraid that the bolts might have been cracked.I drove to TireDoctor and after explaining what happened, the mechanic used long breaker bar to loosen the nuts. BUT afterwards he wanted $10. I was upset and wanted to talk to the manager and asked for a business card to report to BBB and CT Consumer Protection Agency, but the mechanics refused to call the manager/owner. They said all of them were there yesterday and none of them remembered doing work on my car. The 4 of them tried to intimidate me and even threatened to call the cops.But after I told them I would prefer the cops to come so that I can file the police report and use the police report to file a complaint with Consumer Protection and/or BBB, they finally told me to get the hell out of there. There were very rude and acted like thugs. Good thing my son paid using his credit cards yesterday, so even though he was not given a sales receipt, he has a proof of purchase with credit card. I will file a complaint against them with appropriate agencies and/or media.PLEASE PLEASE spread the words and DO NOT go there, especially women. They will rip you off, break your car and if you questioned them, they threatened physical harms to you. I wish I had called the police and file a criminal complaints against them but I was pressed for time. Thank you for reading and God Bless...

Very courteous and professional, was taken care of in a timely manner

Fast,friendly and reasonable!

Stay away.. Overpriced used tires.. Tries hard to upsell new tires.. Which are also overpriced..

Do you know how to answer a phone? i called over 15 times and no answer.

Fast service, quality cars.

Best place ever!

Ok

Very low quality used tires sold here almost no skin left to them great people though

Service in a jiffy today

Frirndly

In and out

Good service

Great price

Rapides in the service!