Jesse and the entire ADT went above and beyond with services for my vehicle. He was very professional and informative the entire time. Car shops usually give females a hassle when repairing their vehicles but Jesse communicated with me the entire time. Not only did they repair my vehicle but they detailed and washed it as well. I am speechless. I couldn’t be more appreciative. Can’t wait to go back. Thanks soooooo much guys ❣️❣️❣️❣️❣️

IN A WORD? OUTSTANDING. I HAD A UNIQUE JOB WHEREAS MY MOTORCYCLE WAS DAMAGED BY DEBRIS FALLING OFF A TRUCK ON THE HIGHWAY. THEY PREVENTED MY INSURANCE COMPANY FROM TAKING ADVANTAGE OF ME, AND THE WORK IS SHOW QUALITY FROM A 30+YEAR FAMILY OWNED BUSINESS LOCALLY ON DIXWELL AVE HERE IN THE ELM CITY. EXTREMELY SATISFIED

Within a week of having my car, someone hit me — I brought it down to ADT the next day and they handled everything for me. From contacting the other person’s insurance, making sure I was provided a rental vehicle and fixing the damage on the body. Their work was efficient and precise and I left happy; they also detailed the car for me and followed up a week later to ensure that I was still happy with their work. Their customer service and professionalism only added to my pleasure in being a customer. I HIGHLY recommend them for auto body work and their detailing services!

Does a great job with repairs and painting... I always recommend them. Just drop your car off and wait until they call you to pick up... No worries at all. Also will clean and wipe down the inside of the car making it look new inside as well.

This family run business is very well organized, offer top quality, and unlike the bigger shops that always try and milk your insurance, have reasonable prices. I’d actually say they have excellent prices for the quality they offer. Jesse the manager is calm, collected, and very good at what he does. Highly recommended.

I was told by someone I know that ADT does good work. I arrived at the place and immediately greeted the secretary and asked if they had gotten the e-mail she asked me to send with my vehicle info, she replied no I dont do that. I then asked to speak to the gentleman who does the body work quotes on vehicles and she stated he was right outside but never told him a customer was there to see him, as her and I had scheduled. I waited for him until I could not anymore. Needless to say they are not professional or care enough to be considered..maybe too busy for paying customers.

Im familiar with this place only as a delivery driver. I brought them parts to replace on damaged cars. I can attest that they look over everything with a fine tooth comb to make sure their customers are getting the best. They were not afraid to turn down parts that they felt werent up to their standards. This is a very customer-oriented business

The best place to get your car repair done! I highly recommend this establishment!

Friendly family owned business. Knowledgeable of all automotive issues, informative and they pay great attention to even the smallest details. Highly recommend 👍👍

Jessie is a great guy! He was very helpful and made things easier. He even called Geico for me and was able to get a higher claim payment to cover all the repair costs. They did an excellent job, you can’t even tell that my car was ever in an accident!

Go See Jessie he took really good care of my vehicle in a timely manner. They have really great customer service, and I’ll definitely will be doing business here from now on. Thanks!

Excellent repair shop. Owner, Mr. Jessie was very thorough and kind. His staff are amazing. I arrived just moments before closing; my car was buried. 3 kind gentlemen helped get my car out while Jason processed my account. No one seemed to be disturbed. ADT is my go to collision repair shop. I highly recommend them.

I was told to bring my car here because they do a better paint job than most and I would definitely have to agree👌🏾 I have a white car with high quality basecoat/clearcoat paint and my car looks brand new. I dropped my car off on a Monday and it was clean spic and span ready for me to pick up that Tuesday. Jessie did a great job on my car in a very timely manner and also was generous to even return the rental for me. Very satisfied customer😊

Very nice staff really helpful

I had a very professional, competent experience at ADT. The staff are very clean, structured and organized. Consistent and very punctual at fixing and maintaining your vehicle. I recommend services with them. By all means

Nice guys who were willing to work with me to make the necessary bodywork affordable (I did not carry collision insurance). No outrageous estimates involving unnecessary parts and service (other bodyshops were NOT willing to make this affordable). Im not a very trusting person, and I was pleasantly surprised at how affable the staff was, specifically Jason. Also had some email contact with Jesse. Very happy with the work performed, and they even cleaned the inside of the car. Jason said they also do other work fixing cars, brake jobs, etc. Will definitely use them as needed in the future.

Quality service, knowledgeable employees. I recommend ADT.

One of the worst shops I visited, the owner refused to take my car just because he been told there is a few rust spots on the doors, he said he dont want to be responsible for such as job, that means he has no confidence in his workers.

I woke up to a puddle of water in the backseat of my car. I was so worried and devastated, I thought I would have to get rid of my car . Regardless of how busy Jessie was, he treated the issue as if it genuinely mattered to him .He wasn’t rude at all, he was so polite, he didn’t tell me how many customers were ahead of me. He took his time and he listened to the concerns that I had regarding the water damage.When I picked up my car, I wanted to cry . I really thought the damage was fatal. I’ll never forget that experience. My car came back in perfect condition. Not only was Jessie polite but he was transparent. He showed me exactly what was wrong and walked me through everything they did to my car .Jessie, thank you for your patience and the amazing service you and your team provide.

Ask for Jesse

Last week I took my dads truck to get fixed Jason did a FANTASTIC job, even took the time out to clean it inside and out. The truck was fixed in less than a week.He blended the paint so well you would never guess the truck was in an accident. Thank you again Jason it’s a pleasure doing business with you. Laurelin

Great service reliable mechanic very honest about what’s going on with vehicle recommend to others tryna get services

Best body shop-mechanics in town, took care of business two times in a row with no complaints. Thanks

Honest mechanic...great job with reasonable pricing.

They really did an amazing job on my .car and took their time, I couldnt believe it was my car!!! they even vacuumed my car and put a beautiful shine to it .it looks so good thank you guys so much once again :)

Bad customer service

DJ shawn woo gives them thumbs up they always made sure Im good

ADT did an amazing job fixing the front end damage on my car, extremely professional job, couldnt believe it. They also took the time out to detail, clean and vacuum my car. Im glad I decided to go with ADT. I would recommend them any day.

Very good quality work

Great work very detailed.

The service, turn-around time, and rates at this place are exceptional.Ive brought my car to this shop twice: once for autobody work after an accident, where I needed an entire door and rear quarter panel replaced, and again for a full install of brake pads and rotors. The staff are super friendly, accommodating, and kept in touch with me frequently during each process. Thats a lot more than I can say for either my dealership or any of the other shops Ive been to.Bonus: Each time my car was returned to me, it was as clean as when I first purchased it. The detail jobs are enough alone to go there.5 stars for this place... would definitely highly recommend them to anyone that needs autobody work, or basic repair work (I dont believe they work on motors, but for small stuff like brakes, they were on point for sure).

Excellent !! Affordable ! ! No insurance it’s ok they will work with you to get your car looking fabulous again Thanks ADT ...

This is the most poorly managed shop in town and I would never ever trust them again with any vehicle I cared about nor would I ever consider recommending them to a friend. I would fear for there safety or there wallets. They presume everyone is an idiot and cant tell the difference between cheap mismatched used parts and new, yet they have no problem charging more then the job is worth with new parts. I could go on tearing these low lifes apart but I thinnk I have made my point. AVOID THIS PLACE LIKE THE PLAGUE!

They did an excelent job on my car. Would recomend 100%. Good customer service.

The work they did was great. Not only did they keep in touch with updates, They did an amazing job, the paint matched perfectly and I had no over spray, no complaints and was more than satisfied with the work ADT did, ADT even cleaned the inside and outside of my car. They had clear business processes as well. ADT definitely works to serve the clients needs. Picked my car up on Friday and just received a call asking me how everything is with my car. Thats great service.Thanks Adt!!!!

I went to ADT after another autobody shop did a very bad job on one of my cars i gave ADT the car to paint, the problem was i needed the car back within a week Jessie took the car in right away i went to pick up the car and i was blown away at the good job they did if you have any question about this body i will tell you will not be disapointed i highly recommend this shop, they have a customer for life

When you want it done right, go to ADT.I take my cars and bikes to ADT for the Leonardo DaVinci touch.They treat my cars and bikes like their own.

Great people, pleasure to do business with!

Service ok they take too long to fix anything,they cost me alot of money took 2 months to paint my truck

Talk to manager Jesse, if you have any car issues.