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Walmart Auto Care Centers
3167 S, IN-3, New Castle, IN 47362, United States
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Walmart Auto Care Centers
Comments
Ma
Review №1

They are usually on point here but patched a bead leak. They didnt actually smooth out the surface of the wheel and apply a bead sealer. A week later I had to pay 18 at big o to fix it. Other than that they have been real good to me on my oil changes and other misc services

Al
Review №2

The team helped my family in a last minute bind with a tire blowout, late in the afternoon on Sunday. We were traveling across the country and the team helped out family with our flat to get us to the next stop across the country. They stayed late and the team quelled my 3 children during our time there. Thank you for the help and we made it to NJ!

Ky
Review №3

They were okay.. forgot to reset my oil after changing it so it flashed change oil a week later and I had to go back so that was fun

Mi
Review №4

My daughter recently took her car there to have a tire replaced. They didn’t have the needed tire so she left the car overnight. She goes the next day to pick up the car and her door handle is broke. The guy says it was like that. Uh no it was DEFINITELY NOT broke prior. Corporate was called and we are waiting for a response as far as repairing it. But to top that off the rest of the experience was awful too. Very rude service, a tech admitting he didn’t feel comfortable doing what was asked of him (idk if he was new, not properly trained, or what) in front of customers, and a broken door handle. NEVER going there again!!

Ma
Review №5

Did their best

Bi
Review №6

How slow can you possibly be

Ja
Review №7

Cant complain, all expectations were met.

Ma
Review №8

Not a bad place for a quick oil change.

Ha
Review №9

I have always had a good experience with the auto center. I highly recommend.

Vi
Review №10

They got my jeep right in and did a good job and was very nice when I checked out

Je
Review №11

They need to work on getting their arriving orders synced up with the customers email notifications that their order is in the store.I had to wait for a long period AFTER they found that my tires were on the shelf, BUT my name wasnt listed on their computer as being a customer. As the backlog of customers waiting for service grew, they finally managed to get my information loaded, to complete a transaction that was already paid for.

Au
Review №12

Chandler, Kelly, and the guys always take great care of me. Fast, friendly, very informative, and let me know of anything that needs done that they cant do, if anything.

Ju
Review №13

Courteous, completed oil change in a timely manner. Took the to vacuum my car. Excellent and took the time to say Thank you!!!

j
Review №14

Always fast as the crowd allows. Best customer service ever.

Ja
Review №15

Place is a joke... I shouldve known better to let Walmart touch my vehicle. Never again will I come here.

De
Review №16

Went there to get a tire plugged. Only $10 its still doing great. No complaints.

Ja
Review №17

They got me in and out as quickly as possible. Had to get a new tire and had it mounted and balanced.

Jo
Review №18

I had small hole in my tire and they couldnt find it. So I had to bring tire back three times and had no vehicle for a week. Also there are no efforts made to make it right with the customer.

Jo
Review №19

Go here for all my oil changes and tire changes, they have always done their jobs well and it is managed well. No complaints and as long as they remain consistent, I will always be back.

Do
Review №20

You can just do an in and out shop because you know what your going for or spend several hours looking over the place

ch
Review №21

I mean I have a tire on my car now so-

E-
Review №22

Not bad customer service not bad time only downfall or negative remarks would be that they cannot work on one engine

Je
Review №23

Unbelievable how slow they are. I have never had an oil change take less than an hour and has been almost two hours once.

Jo
Review №24

Kelly is the best! 1# in customer service

Da
Review №25

Was very helpful with my tire

Me
Review №26

Always a long wait and when you do finally get your car in it takes forever for them to get it done.

To
Review №27

Very unorganized, left hand doesnt know what the right hand is doing?

JW
Review №28

Says open 24 hours.... the actual tire & lube is NOT open 24 hours. You need to change this.

Sa
Review №29

Called ahead to see if I could come in today for an oil change. The guy I talked to said nothing about them being busy but when I got there he basically told me I should just come back another day because they were booked. Thanks for the heads up and wasted gas for the 20 minute drive there and back.

Ma
Review №30

Have had good and bad luck with this one

St
Review №31

Told me it b 2 hrs before they could change my oil . Went inside bought oil and filter did it myself

To
Review №32

Service always takes longer than I believe it should.

DA
Review №33

Always treated with courtesy.

Ri
Review №34

HAD THEM CHECK MY TRUCK...OK

je
Review №35

Worst service ever and NO customer service AT ALL!

Sa
Review №36

Great service!

Di
Review №37

Nice and very fast

Me
Review №38

Very friendly people.

Information
3 Photos
38 Comments
3.8 Rating
  • Address:3167 S, IN-3, New Castle, IN 47362, United States
  • Site:https://walmart.com/store/1758-new-castle-in
  • Phone:+1 765-593-0420
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:12–5PM
  • Tuesday:12–5PM
  • Wednesday:12–5PM
  • Thursday:12–5PM
  • Friday:12–5PM
  • Saturday:12–5PM
  • Sunday:12–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Payments
  • Cash-only:Yes
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