Excellent, professional, personal service.Justin Dyson is the most customer service minded front end person my mother and I have experienced in a very long time. Justin sells, but doesnt over sell. He treats women with the respect and equality generally reserved men only.Because we make reservations ahead of time, we have enjoyed being personally greeted by name, by Justin, as soon as we open the door to the facility.Justin displays a deep knowledge of the best service needed for your vehicle; again, he sells, but doesnt pressure sell. He has never talked down to or lost patience with our questions {my mom being a senior citizen and I being a seasoned person}. He returns calls timely, provides detailed answers to our questions, and seeks expert advice from his team when he does not readily have the answers. We have full faith in Justin.To add, the service center team, themselves are very respectful of each other and operate in an extremely friendly atmosphere. The service provided is upstanding and right on point. I have yet to have an issue with any service from oil changes to alignments.Thank you for having a quality center in Prince Georges County, Maryland.

Justin is great. He is friendly and professional. He knows his stuff. He answered my questions and gave recommendations based upon my car’s needs. He is the ultimate professional. If you need tires, an oil change or anything in between ask for Justin… he won’t steer you wrong.

Bought tires online and made an appointment for installation. Got this service on Thu (weekday) and the tire installation was very fast. Good customer service. Great to have this shop near me. I can wait in my house.

Service to my truck’s tires was excellent with Just Tire in New Carrollton.. I do not have to be worried again with my tires. Thank you Just Tire.

Good afternoon I love the service here at the new Carrollton just tires they always help me when I need it special thanks to Lenny and Justin front counter workers

Your prices are too high but its not like anywhere else is extremely lower so I thank you for the quick and stress-free service. Justin was great and helped me out while giving great customer service. Ill be back!!

I would like to thank justin and mr.Clint for helping me with my flat tire . I dont know much about my tires, just tires is a good place to get your car fix and worked on in new Carrollton thank you so much .

It is a great experience with Just Tire in New Carrollton. Justin attended very well and professional.

Justin and Clint are super stars. They always take care of us. Quality work and exceptional service. As long as theyre there my family and I wont have our cars serviced anywhere else!

Not as good as first time, but they fixed the problem. The mechanic spoke with me after I went outside.Good. Problem solved.

I have been to Just Tires for service today and I have found the customer service to be very outstanding and specially the warm welcome and readiness of the Service Manager, Justin, is commendable. He is a great asset to your company.Girma Wubishet, Ph. D

Justin took outstanding care of me on my last visit to Just Tires (on 450). He was knowledgeable, transparent, and overall helpful with next steps. I really appreciate his customer service.

I have been a customer for years and Just Tires remain consistent with high quality customer service. Justin is very knowledgeable and he is always honest about other services that your vehicle may require. I never feel pressured when I’m there and they work quick. I’m in and out in no time!!

We have been taking our vehicles here to get serviced for years. Great techs and great prices. Will keep coming back.

I have a great experience coming to Just Tires. The staff person, I dealt is experienced and cordial. He is great and understanding That is one reason I keep coming back.

Manager was helpful. With no appoontent

My experience was great. Very professional and efficient. I had to go to Rocky Mount, NC and needed a new front tired. Justin took me right away and provided the best service. Definitely would recommend.

I had a fantastic experience and great customer service. COVID protocols are in place at the shop for safety and it was very much appreciated. Mr. Lenny walked me through the whole process, communicated updates regarding my vehicle with me in a timely manner and was nothing but a sweet heart. I will be back very soon to see Mr. Lenny again.

Very quick oil change abs tire rotation. I walked in at 8:00, went for a walk, came back and my car was ready. This is my go to oil change and tire service location. I have been bringing my car here for 3 years.

The older gentleman I’m assuming the head manager has an awful selection of words while speaking to customers, however Justin and the older mechanic clint which whom serviced my companies vehicle is honestly the only reason I can give any stars thanks Justin and Clint

Justin is the best very knowledgeable about his job. The entire staff is professional and friendly. Justin always educated me on the service I am getting. Just tires in new Carrollton is my spot thanks to Justin. Highly recommended!

Good price on tires. Pretty fast if you make an appointment online. Otherwise you may be there for awhile.

Awesome team! Nice people, great work.

I stopped going to pep boys and startgoing to just tires

Fast service and reasonable prices.

The service was really fast and the guy at the front was really friendly and nice . I will definitely go back .

I had a great experience here at Just tires. Antonio, the customer service representative, was helpful and answered all of the questions that I needed answered. He was very professional and helpful. His customer service is definitely a asset to this company. I will be back.

I’ve been a customer here for about 4 years now. The first day I came in I was greeted by Justin. Not knowing where to begin with explaining the needs for my van, he was ready to help. Through the years Justin has always been extremely helpful when I’m not sure what my car needs. Although I live further away, I still travel back to New Carrollton for my car services. I really don’t think I can get the type of care that I received anywhere else. Thank you Justin for your amazing customer service and willingness to help.

The service is always great and I am please

First of all I brought my car to just have 1 tire mounted and balanced. They told me my that would take 3 hours. I went cross the street to get a coffee. Came to see them Fing with my engine and up under my car. A week later, after I thought the time was up for a tire to settle. I noticed my tire was still making noise and vibrating. They Fd up my balance on the tire by adding much weight to it never bring your car to this badly managed place with its untrained people. They may brake something to charge you to fix it. Or do something that will destroy your engine further down the line.

Love these guys they were honest and straight up with me came by certain time wanted to leave by a certain time and that happened I fully recommend this place if you looking for tires and maintenance

Job done Quickly 👍

This place is extremely friendly. I didn’t wait long for my car to get worked on and they made sure I was served with the best customer service. Great place!

............. forgot my oil cap and I didnt notice it was off till I was half way to FL... so you tell me how the service...

Ali gave me the best service

I was on my way out of town for the weekend when I heard air escaping from my tire. I spent the day going to tire places and calling around but no one had the tire in stock or even answered the phone. Just Tires responded to my need promptly and got me back on the road to spend my birthday with family.

This the best place ever especially that worker name alimamy fixed my tire right up.

Called about an hour and 45 minutes to closing and they were able to change my right tire in under 30 minutes for less than $110!!!! Thanks y’all. 💗👏🏽

Best tire place in town

Upon entry, the older African American Male with an accent at the front desk was not welcoming. This employee acted as though I was bothering him during my intake. The mechanic who worked on my vehicle was an older caucasian male, there was another older African American male tech as well working in in vehicles. The two older males appeared to be doing more work as they seem focused. The oil change was handled in under an hour. During check out they was no information or any other exchanges with the Hispanic male who took my payment regardingmy vehicle or service. The location customer waiting area is small, customers were unable to sit inside while vehicle was being worked on ( Covvid-19) procedures.My # 1 favorite location is located in (Forstville) they were booked. The service there is impeccable. I live in Takoma park and travel a distance ( over 35mins) just for their great customer service. Which means I have to pass this location (New Carrollton) ro get good service.Good service is important and the work completed on my vehicle will help with the longevity, they work hand in hand.

I was given an alignment before being told that I needed a new rack and pinion. I thought that was a part of the inspection. Now I will need another alignment after the part is in. Smh terrible!

Lennie was very helpful as always, I have been coming her for over 10 years and I have always been treated professionally by him.Sherlie newsome

Justin is the best I have been going here for years he makes sure I’m taken care of no matter what!! They stay clean an professional.

What a great job they did for me took care of meSo when I came through the front door..Even took me to work and make sure I got there on timeFor that I will give you a five ⭐️

QUICK, FAST and EFFICIENT!After making an appoint online I went in for a front alignment for my Sienna. Within 30 minutes the van was done.Many thanks to the friendly and courteous staff!Much appreciated,Sean C.

Got my new set here. Great service and reliable work.

Great, quick service! Employees were very nice too.

I was a new car owner and I met Justin off-site, who was able to talk to me about my car with great detail and knowledge. He offered me his card and recommended that I bring my car for further inspection. I brought my car in, and he along with his team were able to fully inform me on what steps I should take next. This has been over two years ago and I havent been any where else since.The hardworking staff are able to make you feel like family. They are honest and truthful. If there is going to be a wait, they inform you of such, giving you options so you know how to plan your day.I was even out of town and was still serviced by these guys. I got a flat tire and immediately called THIS SHOP. Justin was able to clearly inform me of what other steps I can do at that moment, direct me to the nearest shop in the area I was in, and schedule me for new tires the next business day. I couldnt ask for better service.Thanks guys (Andres, Clint, Courtney, Justin, Lenny and everyone else) for the jokes or a friendly wave when I come in for service.

Great quick, quality, economical service, from highly qualified technicians. A front office that makes you feel like they care and are dedicated to your satisfaction. Great job Justin and staff. I would highly recommend this shop and their services, you will be satisfied with the faculty, staff and service and price.

First of all, when I went in nobody greeted me. I made an appointment online for the same day but was a little early. After the employees come up for air, the employee finally asks how can he help. I told him I made an appointment because there is something in my tire and I can hear it when I drive. He then proceeds to ask me which one? Of course I dont know...thats why I was there. Anyways, he proceeds to go outside to look at my tires. He came back in and tells me all my tires are bald, which I know isnt true because I was at the dealership about a month ago and they told me that my tires were good for another year or so. I asked him did he find what was making the noise, he said you need all new tires, then hands me an estimate. I took the estimate outside and looked at my tires once again to see if I could locate the issue. Found it! On the back driver side tire I locate the culprit. I go back in and tell him I found what is making the noise and could he patch it? No! Well can I just get the one tire because I didnt come here prepared to spend $500? Luckily, someone overheard the convo and told me about a place up the street that will patch your tire. Thanks but no thanks, Just Tires!

I was very pleased with the service I received from the team at Just Tires.The sales associate Justin was very knowledgeable and polite.The oil change was completed in a reasonable amount of timeThe manager Len also came out to greet us.I will definitely going there again!

If you are a woman they charge you for things not needed.

I was waited on by Joel Salamanca, he provided fantastic service. His knowledge was very helpful and he saved me money. He has a professional attitude and great listening skills.

I have personally received satisfactory customer service from the just tires on Annapolis Rd. Justin, the store manger has showed what true customer service is and how to make a customer feel valued. I recommend this business for your tires needs. The warranty is definitely suitable.

Absolutely the best in town!! Competitive prices and standard service. Ive receive service from oil changes to tire repair. Just tires service manager Justin is a true professional. He builds relationships with his clients to keep them coming back for future repairs. Very courteous and friendly when you walk into the store.

My initial interaction did not go so well but Lenny made it up to me with a FULL REFUND!!! Now if that isnt customer service at its best, then I dont know what is. The really know how to treat people like people. Thank you Lenny; well be back.

I don’t normally write reviews but the guys at the Lanham Just Tires has compelled me to express my appreciation for their efforts.I made an online appointment for the purchase and installation of new tires at this location. The service guys at this location followed up with a phone call the next morning to confirm the appointment. I was pleasantly surprised. Later that day I came in a couple hours before my scheduled appointment hoping that they could squeeze me in (wasn’t expecting they would). Unexpectedly they worked with me and took my car in and saved me so much time! As I waited one of the service associates approached me to give me the bad news that the tires I had ordered online were not all available (2 short of the 4 tires). I guess this was all too good to be true. Here comes the hassle of problems but surprisingly he was quick to resolve the issue. He offered tires superior to the ones I had originally ordered and told me that he would sell them to me for the same price of the tires they did not have in stock (saving me an additional $100+)!The guys at just tires in Lanham not only saved me time that weekend but also some $. I really appreciate their efforts and will definitely come back!PS. To the techs. My car hasn’t run this smooth in years. Great job with the balancing and alignment. Keep up the awesome work!

Uber driver here. Had a flat and rolled into Just Tires at 7 am. Chuck, the technician, opened a bay door and gave me a head nod as I pulled up. I knew I was gonna get good service. It was surging on a usually sluggish summer day, and I was missing out. However, they had me patched up quickly and back on the road. The price was reasonable. Management was professional as well. Recommended.

The personnel is courteous, and very friendly. Justin is extremely professional, friendly, very knowledgable on whatever I ask him. I have never seen Justin without a smile and pleasant attitude with me and every customer that he deals with. When I come in for service, he always greet me by name and that means a lot to me. It makes a person feel that he knows you personally and he cares about you. If there is something else wrong with your car other than what you came in to have done, he lets you know the problem (s) and what it will cost to repair. His follow throughs are excellent and if he tells you he will call you back, he will do so in the same day. I am up in age and service like this is great.I always make an appointment to have service done and I have noticed that my appointments are on time.Not only are the personnel great, but the bathroom and waiting area are always clean.This facility is an asset to the company.I thank Justin and all the staff for excellent service.

Took the car in to get a flat fixed. I think they just added air to the tire, I could not see anything fixed. My Sunoco technician thoroughly went over the tire and found a hole and showed that it was not fixed. I had to wait almost 2 hours to get service and get charged 36 bucks for a simple tire fix.

I was able to get every issue with my car resolved in a reasonable amount of time. Ignacio made sure my car was up to date with a courtesy maintenance inspection. Highly recommend this shop for your car needs!

Once again, Mr Lenny gave excellent, outstanding, impeccable service!!!! PRISTINE! Would not go anywhere else!!!

I made a appointment to get my two front tires replaced. I was made a appointment online and showed up. I didnt even really wait a hour . The total was higher than what i was quoted because I added the 2 year warranty for both of my tires. Fast service I was very please for it being a Sunday! Great customer service at the front desk he gave me a better tire for same price of the tires a chose online! I will return for my back tires very soon.

I made the appointment because I kept getting a message from my cars computer saying my oil level was at 30% and it kept dropping lower and lower. I wanted to make sure I didnt need to add oil myself until my next scheduled maintenance which is not for another 4-5 thousand miles but I wanted to be sure. Upon arrival I was greeted, I explained my issue, my oil level was checked and found to be fine and I was given a car care kit as advertised. I really appreciated the honesty of Justin telling me I didnt need a oil change at this time instead of doing it anyway even though I didnt need it. Even though I have a warranty I have a hard time getting an appointment. Just Tires is the only alternative shop I trust.

I can’t begin to say enough good things about my experience at this Just Tires. I arrived at 3:45pm in Sunday, April 28th (yes they close at 4:00) with a slow leak in my tire. Justin took care of me without a problem. Professional and knowledgeable. I was in my Genesis and on my way at 4:22 that afternoon. Thank you Justin for your all of your help!

Ill never take my car for tires anywhere else. They have the best deals in town!! Ask for Justin. Hell definitely take care of you.

Great service. Excellent work on my alignment.

I needed to have a tire replaced, went to Just Tires where Justin assisted me. Good customer service and good service.

I just like the honesty.Came in without appointment to change the 2 front tires, was told it will take about 2hours because they had to order and go get the tire since I needed it fixed that same day. About 1 hour + 30mins the job was done.

Made an appointment to have oil changed and check one tire with slow leak for my elderly mothers car. Received a call that both rear tires needed to be replaced due to a crack in one and a nail in the sidewall of another. Said the car also needed a coolant and fuel line flush for a grand total of $750!!! My mother lives on social security, her minivan has 28k miles on it and there is no way she needed either flushes. We gave oral permission to replace both rear tires. Upon pick-up we asked to look at the tires. There was NO CRACK in the tire and the salesman actually went so far to say that it wasnt visible to the human eye! And the nail wasnt in the sidewall, it was in the center ridge. Both tires were like new with more than 1/4 tread on both. Absolutely no reason the one tire could not have been plugged. ROBBED!!!

Was there just before Fathers Day work with Justin he did a great job to get my vehicle fixed within my budget also took the time out to look at my daughters vehicle she was having problems with all in all a great experience great

The staff there is excellent. Great customer service and they gave me a great deal on a set of tires.

Excellent customer service with same day tire replacement. Will definitely come back again.

Fast, Efficient and great people who work here. Everytime I come to get my car worked on it comes out better than before. They’re a shop you can actually trust with your car !

Worst experience lve ever had, 3 1/2 hours of my life Ill never get back. After waiting forever, they forgot to give me back my spare. My appointment didnt mean anything. My car was in the bay for 2 hours, while the tech was trying to install 4 new tires. Quote the raven, never more!

Amazing and quick experience! Justin was very helpful, and answered all of my questions. I would recommend this place without any hesitation.

After waiting for a whole hour my boyfriend was told his car is too low, which obviously could have been told in the first 10 minutes.Dont go here, waste of your time!

Justin and Joel provides a very good service and friendly.

I received amazing customer service in the early am. Usually people are grumpy in the morning but Mr. Justin was cheery and delivered service with a smile. This location has earned a repeat customer!!

I have been going to Just tires in New Carrollton since 2011. I have had great experiences and customer service since Ive been a customer. The manager Justin is friendly and always willing to go the extra mile when needed to help. They rock!!

I absolutely had the best experience at this location. I was told an hour wait and they where right on point! Everyone there has a great friendly personality that keeps you coming back.

THIS PLACE IS A JOKE!!!! I CAME HERE AND 3 BOLTS CAME OUT OFF MY 2 FRONT TIRES I ALMOST CRASHED ON THE HIGHWAY!!!!! THIS PLACE DESERVES NO STARS! DON’T WASTE YOUR TIME OR MONEY COMING TO THIS PLACE- YOU WILL SERIOUSLY REGRET IT!!!!!

Great customer service. The employees treat you like family.

Fair prices, can go there without appt

As a first timer I was well taking care of and satisfied Justin was on point I would go to these guys again

All the workers are excellent. Especially Mr Lenin and Mr Justin. Thanks for all you do.

This place deserves no stars whatsoever. We waited 3 hours for a tire patch. Three customers came in and left before our truck was even pulled into the bay. The black guy with the beard who works the front desk was rude and his customer service skills were lacking significantly. When asked how long it would take before we would be done, he snuggly replied “it’s one car ahead”. He did not say whether or not the car was almost done or if the car was sitting on the lot with ours. Do not come here for any service. I will be filing a complaint with headquarters.

Worked with me right away and gave me the best options. They even lowered the price for a tire I needed changed after getting off the highway with a flat tire.

My experience at the Just Tires at 8511 Annapolis Road, Lanham was TERRIBLE!! I called yesterday 7/29/2015, and was told if I was the 1st customer in I would be waited on. I arrived in the parking lot by 7:00am. You open at 7:30am. Other than another just tires employee, I was the 1st customer to arrive. I wait until they unlock the door, go in and am told that there are appointments ahead of me. Again, no other customers have come into the parking lot. I needed a tire patch, thats it! I ask, will I be done before 8am? My response is, NO. Sorry, I dont deal with LIARS!! This place has no cares about the customer only the bottom dollar. ( I do know that at the time of drop off, there was no charge at that time for me....Yea, right!!

Justin at the New Carrolton location, has serviced my car over the past 7-8 years. With excellent Customer Service and compassion for the work he does. I would definitely recommend Just Tires to my family and friends. Thank you JUST TIRES STAFF New Carrollton!! Signed MsHancock

Great and easy setup. They were finish in 30min

There is always a 2 hour wait even if I make an appointment. This time I was told it was a mistake and another car went ahead of me. This is the second time I am done with this place. I gave them a try because they are so close to where I work NEVER AGAIN THEY ARE SO SLOW.

Great customer service. Got me in and out without an appointment before the Sunday rush.

Friendly service, patched my tire in 20min

Great service, great staff and not too long of a wait. I always come here to get tires.

I really appreciate the customer care service l was given during my visit. Justin is the best in the area.

Fast tire replacement. Professional service. No problems.

Good service but they over charged me on everything. will not come back

Customer service was great and my car was ready in a decent time frame

Had a flat after coming from DC around 7:30 pm. When I opened the trunk I realized that I did not have a spare tire. I google tires near me and Just Tires was the only location still opened. I called and told him that I was stuck on the side of the road. He told me that I would need to be the by 8 pm. I requested an Uber, but my Uber driver had a hard time finding me. Abigael did not find me until 8 pm. I called Just Tires back and explained that I was headed to them. They waited until I got there which was not until 8:30 pm. I am so thankful for Ignacio and Federicks for going beyond the call of duty and helping me. I am so very grateful. They were both Very helpful beyond words. Thank you, thank you, thank you.