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Mercedes-Benz of Music City
734 Envious Ln, Nashville, TN 37217, United States
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Mercedes-Benz of Music City
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An
Review №1

My experience with Mercedes Benz of Music City has been absolutely stunning. Xavier was our salesman and went above and beyond to help us purchase our new G-Wagon. I’ve been talking with Xavier for a good year prior to our purchase and he helped us get something truly unique! If you’re looking to purchase a Mercedes, the first step is going to Mercedes Benz of Music City! They take care of their customers, no question about it.Our experience didn’t just stop with Xavier, Sam who was in charge of getting the deal worked out was great to work with. He went above and beyond and exceeded our expectations.I can’t go without mentioning Keith! He is the guy at Mercedes who guides you through learning your new vehicle. He takes the time to make sure you know how to operate the vehicle before leaving. He made sure that our new vehicle was spotless and in showroom condition when we arrived! I had the pleasure of meeting Keith a few years back when we were part of the Mercedes Collection program, if it wasn’t for Keith I wouldn’t have had the pleasure to meet all these other great people!I look forward to returning when we are ready to purchase another Mercedes!

Re
Review №2

I just have to rave about my experience with Mercedes-Benz Music City. I don’t purchase a new cars very often, so when I walked in to check out an SUV my husband recommended I was surprised to find that I wasn’t pushed or prodded through a sale. I actually felt very taken care of and that my needs and desires for the right vehicle were listened to. John Bailey took care of me with his thoughtful professionalism! I can’t say that I have ever truly had a sales experience that was so exceptional.

Aa
Review №3

There are a few times in life when you meet a group that work together and produce amazing results. Mercedes Benz of music city is one of them. Mike and Sam with their team have been great to work with. They will answer all your questions and make sure you get the vehicle you need. If any issues, they will fix them. I look forward to working with them again in the future.

Je
Review №4

Had 2 cars and never had a problem with service, and the sales man, ( John Bailey ) was great. Love the look of the S63 and the power.

Ju
Review №5

I had an appointment with sales person, John Bailey, last Saturday that was the most positive experience I have EVER had at a car dealership. I am on my 3rd Mercedes and recently had purchased my latest (a 2018 CLA250) at another dealer and that dealer was not very well-versed about the features, so I had no idea that I had all of these extra features (like Apple Car-Play and the MB app that could remote start my car!!), so after spending time with John and explaining what exactly I was looking for - we realized that I ALREADY HAD THE PERFECT CAR!! Even though I didnt buy a car from him Saturday, he spent a lot of time educating me on my car and the features. I was completely blown away!! Such a positive experience!! I will DEFINITELY buy my next Mercedes from John and Mercedes-Benz of Music City. The best experience at a car dealership - EVER!! And I learned a valuable lesson. I will ONLY buy from the dealer next time (and more specifically THIS Mercedes Benz Dealership). Customer service is such a lost art these days, but John is an example what it SHOULD be! I highly recommend!!

Al
Review №6

Ive searched high and wide for my wagon and I found it at Music City! Mike Karle is awesome, he was super responsive and helped answer every question, which was extremely important as I wasnt local! Hooked me up with a transport company and gave me a white glove treatment all the way! Financing was a breeze as well and the finance manager got me a better rate than the bank, so kudos all around! This is how the car shopping should be and whether youre buying new or used, if you want to be treated as a customer and not a commission check, see Mike Karleand Music City! You better believe I will be back for my next purchase!

Sh
Review №7

Doing business with Mercedes Music City in Nashville is indeed a pleasant experience especially with Bea Moshenin, as sales person.Very professional, knowledgeable, and pleasant.I like this location very much and plan to always do business there.

Ro
Review №8

Best seller ever John Bailey with Mercedes Benz of Music City! Sold me my dream car and I couldn’t be happier! You’re the man John! Thanks for everything

Ch
Review №9

First we went to the Mercedes store in Brentwood. They didnt have much. What they had was not real clean and not real nice. Also, seem to be overpriced. We then drove to Mercedes-Benz of Music City. We were greeted at the door by Scott who asked us if we wanted water soda coffee ice cream or snacks. Then he showed us the trophies they had one for being the best Mercedes store in the country and having the best service department which he must have told us five times was one of the top service departments in the country year after year. We told him we wanted our forever car and it would probably be the last car we ever bought. We showed him a car that we had on her phone it was a 2016 C class with high miles and he immediately said that is not going to be your Forever car to good car but its not your Forever car. A really nice 2018 C300 fully-equipped 30,000 miles absolutely amazing condition. Our experience was wonderful. Scott never tried to sell us anything but tried to show us everything. This is where we will send our friends. Make sure to get yourself some ice cream

Sa
Review №10

August 2020, my parents took their E350 sedan to Mercedes Benz of Music City for its annual service. As always, they received excellent customer service. During this visit, they received a 2020 GLS 450 as a loaner vehicle – a SUV that they had been considering to purchase to give their family more room. The next day they met with sales consultant Bea Mohsenin. Bea went above and beyond to ensure their experience purchasing their 2020 GLS 450 was extraordinary. Over the years, they’ve purchased several vehicles from other dealerships and each time the experience has been stressful. To their surprise, Bea made the entire process effortless. Fast forward a year later, they still love their GLS and they’ve gained a lifetime friend in Bea.

Ch
Review №11

I wanted to thank Sam for helping me with my vehicle. He was so understanding and helpful. He went over and beyond for me. If you are looking for a vehicle and or trading in, please see Sam as he is the best of the best. Thanks again, Sam.Warm regards,Diane

An
Review №12

John Bailey was my sales person. Let me just say he is a great person. I never felt pressured to purchase a car from Mercedes Benz of Music City. We took the car I thought I wanted for a test drive a white C 300 Cabriolet. It drove like a dream. We went into the spotless showroom to talk about the car. I spotted a black C 300 Cabriolet. I drove my dream car home within an hour of my decision to purchase the car. John and the entire team should have training sessions for anyone in the industry on how to successfully sell a car and make the client feel special. Thank you John Bailey for your amazing customer service..

Jo
Review №13

Awesome dealership with the best customer service! My special thanks to John Bailey for the incredible customer service, helped my wife and I to find the perfect car for us!, he was very friendly, respectful and efficient, definitely a man you can trust on buying car decisions. Overall, it’s a really clean dealership with an nice environment and very friendly staff

Ad
Review №14

Michael was AMAZING! Super patient, professional and nice Very happy with my purchase!!! Thank you so much!

Ey
Review №15

Big thanks from me to MB of Music City, and especially Andy Curry in the service department. I live 1100 miles away. I found a used E63 AMG wagon at another non-MB dealer in the Nashville area. Andy was willing to arrange a pre-purchase inspection on short notice so I could have the car looked over by the experts before purchasing it sight-unseen. The car checked out and I bought it. Before I picked up the car, the dealer I bought it from was burglarized and the keys to my car were stolen! MB Music City worked with the other dealer to get new keys made for me — again on short notice — and everything ended well. (And they were right about the car — it’s terrific!) I’m sorry I didn’t get to meet Andy in person, but to everyone out there who does, know you’re in good hands.

Ad
Review №16

From sales to service this team is top notch & first class all the way. Scott Halpern & John Bailey in sales & the GSM Sam Cavett are THE BEST. They take care of me way past just the sale. Matt, Kevin & the entire service staff are amazing as well. The entire team treat you right & take great care of me & my car.

Ti
Review №17

Had a wonderful purchase experience with my G63. Emilio was wonderful. However, I had nothing but misinformation and silence as far as registering my vehicle in my state (KY). Having not receiving any information in the mail in 5 weeks after buying the car (seriously, nothing, no phone calls either) I finally called and interestingly they managed to send the title and paperwork after that within a few days. Without the paperwork it was very difficult figuring out how to make my first months payment. I’m still waiting on my title today. I’m now on my second temporary tag and still waiting to get my car that I bought two months ago licensed and registered.Again, wonderful buying experience, but be aware you will need to stay on top of your paperwork and title as they do not seem to know how to do title work in a timely manner like any other dealership would.

Ca
Review №18

I had an amazing experience purchasing my first Mercedes from MB of MC. John Bailey did an excellent job guiding me through the process. He is very knowledgeable and personable. John assisted me with no pressure, no rush, and he answered all of my questions. I highly recommend MB of MC and John Bailey whether youre a first time buyer or looking to upgrade your ride.

St
Review №19

Amazing experience here. Really appreciate Dustin and the team making me a great deal and getting me set with a new car. Dustin from the beginning was very nice and professional and really worked hard to make sure I was happy.Bryan, the sales manager was very accommodating and very friendly.Keith helped me set up the whole car and was amazing and so helpful.I forget the finance managers name but he was the nicest and easiest to talk to that I have ever worked with. You guys are true professional. I went to the other Mercedes dealer in town and regretted it instantly. Don’t waste your time there and ask for Dustin!

Da
Review №20

This was the most amazing experience. We worked with Scot and he was super helpful and worked with us from a - z and made sure we were looked after with more than just a car. It was a true honour to work with him and the team and I’ll certainly recommend him whenever you need a Mercedes Benz.

Ch
Review №21

Working with John Bailey was a pleasure. John is extremely patient, I never felt pressured to make a decision. The buying process of my E63S took about one week. John stayed in touch with me the entire time and answered all my questions in a timely manner. I highly recommend you talk to John if you are considering buying a Mercedes.

Da
Review №22

Came in to look at current stock. Had such a stellar experience with Scott we immediately purchased a vehicle. He was wonderful. His response times cannot be beat. Such a fantastic experience. Highly recommend coming in to see Scott!!!

Au
Review №23

John Bailey was great! Friendly, professional, and very easy to work with. One the easiest vehicle purchases I have ever made. Customer service was top notch! The entire team from sales to finance was great! Highly recommend this dealership and staff!

Ro
Review №24

John Bailey w/Mercedes Benz of Music City…. You did it again Man! I went in for an oil change and came out with a NEW CAR! John sold me my 1st Mercedes less than a year ago and it was amazing but this new one is a KEEPER! I really appreciate the time that John puts in to make his customers have a great car buying experience! Thanks John for all you do! You’re the MAN!

Mi
Review №25

Been trying to trade my Honda Accord for several weeks. No one really tried to help because I owed more on the car than what is it worth. A friend of mine told me to call Scott at Mercedes-Benz at Music City. Called Scott at a local credit union. Refinanced my car and as soon as I am in a better position with my car. I will most definitely trade my car at Mercedes-Benz at Music City with Scott when no other dealership would. This dealership was the only place that when I called picked up at the first ring.

Ch
Review №26

We had a wonderful experience. John Bailey was Incredible!!He would immediately contact us when a car became available. He was so knowledgeable and thorough.The entire process was so quick and easy.

Re
Review №27

Scott was great. First time buying a car as an adult. Scott followed up with me multiple times, kept me informed, and went out of his way to respond late after business hours. Overall a great car buying experience!

Et
Review №28

Mercedes Benz of Music City stands out in all of the best ways with World-Class Service and an entire staff that is genuine and interested in making sure you have an outstanding experience. Special thanks to the best salesperson I’ve met, and can I say just best person generally here, John Bailey for getting me into just the right by car, and taking care of any little thing that came up. -Ethan

co
Review №29

Today I went to look at and test drive a C300. It was a pleasant experience. Our sales advisor, Michael Karle, was a very big help, and answered all my questions needed and worked very quickly . We loved the car and unfortunately while the dealership doesn’t have exactly what I’m looking for, I was very pleased with my visit today. Many car dealership visits are stressful and annoying, and I didn’t feel pressured or pushed to buy. I would have no issue coming back to make a purchase here if they had the right vehicle.

Ti
Review №30

If you ever need a car John Bailey is the man to go to! He was very patient, kind, informative, and made my car buying process very easy. I love the fact that he has also checked in after to make sure everything was running good and to my likings! I truly appreciate him and the rest of the team.

Ar
Review №31

After an awful experience at Audi Nashville I went over to MB of Music City to look at a GLA 250 and I ended up purchasing my very first car from them. My dealer, Lionel Brown, was so friendly, helpful, and attentive. This was also true about everyone else I came into contact with there. The environment is unmatched for sure! I recommend everyone to stop by and purchase from them.

Br
Review №32

Scott is wonderful! Thank you for stellar service AND always going ABOVE and BEYOND. As car collectors, we can always count on Scott for finding us the rarest of rare to add to our collection. Mercedes or not—Scott knows his stuff on cars! MB of Music City, you rock!

mi
Review №33

After visiting other dealerships we came to Mercedes Benz of Music City and met Scott. Scott was very knowledgeable about all the vehicles we were interested in and not once pressed us to decide. We are extremely excited about our purchase of a 2018 CPO GLC 300! Definitely will be back to see Scott and this amazing dealership! Thank you Scott!

Tr
Review №34

John Baley was my sales associate and was fantastic. He listened to my needs showed me the differences between each vehicle we looked at and took the time to go over everything I need to know how everything works in my new vehicle. Highly recommend him.

Me
Review №35

I had the best experience buying my car with Scott Harrison Halpern. He was very nice & helpful. And walked me and held my hand through the whole process. He treated me like a friend. I would highly recommend him and the dealership to everyone. Thanks Scott & thanks MB of Music City!

Ka
Review №36

I have purchased 3 vehicles through Mercedes Benz of Music City. Always excellent service from every member of the staff! From John Bailey in sales to the excellent staff in the service department, me and my family have always been well cared for at MBoMC. The care and cleanliness of their facilities speaks volumes about their commitment to making your experience the best. They continue to exceeded my expectations of what to expect from dealership.

Jo
Review №37

John Bailey rolled out the red carpet for me and held my hand through the whole process. John found me my dream car and got me the best deal. I highly recommend John Bailey and will never use anyone else to help me or my family buy a vehicle.

Bi
Review №38

I rate Mercedes-Benz of Music City a 6 out of 5. I have owned many autos in the past 50 years, and I must say the buying experience with salesman JohnBailey was the best I ever had. Even though I bought a preowned vehicle of a different brand, their service was excellent and will be back for the next one!

Lo
Review №39

I bought an Infinity last year and started experiencing issues months into purchasing the vehicle. I called Mercedes Benz of Music City to have their mechanic check out my vehicle and the receptionist said they wouldn’t be able to check out my particular vehicle make. I had my vehicle checked out by the dealership and they informed me that the engine had major damage. I was so upset after hearing this information as I had recently purchased the vehicle and hadn’t driven it much. Buyer beware about buying a vehicle from this dealership. I thought they were a reputable dealer. The salesman John Bailey was very friendly but I believe they knew the issues the vehicle had but were not upfront with me. Be sure to have a certified mechanic inspect your car before buying it. I lost A LOT of money and don’t want this to happen to anyone else. Hope this helps someone from being taken advantage of like I was.

Jo
Review №40

We worked with Bea Mohsenin when we were looking for my new car. She spent lots of time with us looking at a sedan. Then we decided to look at convertibles. She didn’t even blink just went about helping again. My husband was full of questions. I don’t believe she had to say “let me get back to you” even one time. She has been supportive even after the sale.

Na
Review №41

I’ve been trying many places to get a car. But Mercedes Benz music city is totally different, very nice and helpful people smiley faces in all over the place. Izac Aziz one of the best sales men I’ve ever seen. He helped me a lot with my credit issue very smart man and very helpful. Thanks so much izac. Thanks Mercedes Benz music city.

Am
Review №42

Over the last couple of years we purchased for vehicles from Mercedes-Benz of Music City. We live in North Carolina. Sometimes getting the answers and service we need we call Scott. He always calls right back. There are times he has even called the dealership in Greensboro and the dealership in Raleigh to help us with issues. We live out of state and we go far to get the vehicles from Mercedes-Benz of Music City because of the service we get from the dealership and Scott. We also got a sprinter luxury motorhome from them which we still have and enjoy with our family.

Ra
Review №43

This was my second purchase with Bea, which should say enough as a positive endorsement that shes a great salesperson, willing to go the extra mile & work hard for her customers. The dealership was also a great experience, from finalizing the sale to service.

Sh
Review №44

My experience with Mercedes-Benz of Music City and my Sales Consultant, Mike Karle, has been exceptionally good. Mike was very polite and knowledgeable. He helped me get exactly what I wanted. The Group as a whole has been friendly and answered all questions Ive had. An A-1 operation!!

La
Review №45

Such a quick and easy process! I highly recommend working with Dustin! He was very easy to work with and helped me through the process.

Lo
Review №46

The team is amazing! Ryan, Bea and others in the service department many others went the extra mile to ensure our visit was remarkable!We have had experience at other Mercedes dealerships and this one is by far the beat!

Er
Review №47

John Bailey was an exceptional salesman. He went above and beyond to help me find the perfect new car. Service was top notch. I highly recommend.

Em
Review №48

Best service ever!! We recently went to look at a car, possibly an SUV we met Scott, who never tried to sell us anything but showed us all our options and found exactly what we needed. His follow up was superb!

Ha
Review №49

We bought our Mercedes GLS 550 from John Bailey at Mercedes-Benz of music city. We had a Great experience and John Baily was very helpful And knowledgeable. We enjoyed working with him.

Je
Review №50

Can not thank Izac Aziz enough for all his help in purchasing our Mercedes Benz GLE 350 today. His Customer service was excellent and made our purchase very easy. Definitely would recommend him for your Mercedes Benz purchase at Mercedes Benz music city In Nashville.

Ba
Review №51

Shout out to John Bailey at Music City Mercedes for his awesome and speedy service. He has helped me on numerous times and never disappoints. Thanks John!!!!

Ty
Review №52

I just moved to Nashville from California and needed a new car after traveling across the country and having a few issues with my old car. Scott Halpern was very knowledgeable, listened to what I felt I needed and was extremely helpful. I recommend him to anyone looking to buy a Mercedes!!!

Fa
Review №53

Decided to look at Mercedes-Benz S class models. Began on the Internet. Reached out to Mercedes-Benz of music city. Immediately I was responding to buy Scott. He sent me the information I needed on several different vehicles. No one else really replied to me quickly and most dealerships did not reply to me at all. Went to Mercedes Benz of music city looked at new S classes decided on a 2019 certified preowned that was same as new if not better. Could not have had a nicer experience with someone who never even asked me to buy the vehicle showed me everything about it and my son got some nice clothing. We will be back Scott was very helpful and we came from Owensboro Kentucky to have this experience

Ty
Review №54

Incredible experience at Mercedes-Benz of Music City. I worked with Scott Halpern of the nicest people you will meet. Outstanding knowledge and listens to what the buyer is looking for. I would highly recommend the team a Mercedes-Benz of Music City!

Ka
Review №55

Thank you to Dustin Durham for guiding us through the ordering process, for answering all our questions and for celebrating the arrival of our GLE 450! This sales rep makes CUSTOMER service his priority...

Ju
Review №56

We bought our Mercedes GLS 550 from Mercedes Benz of Music City after years of being an infiniti owner, we finally crossed over! John Bailey was a pleasure to work with and found the perfect car for us with all of the features we were looking for! We’ve never had such a positive experience buying a car! Highly recommend!

Da
Review №57

I purchased my most recent car from John Baily at Mercedes-Benz of Music City. My experience far exceeded my expectations. I love this dealership!

Te
Review №58

Mercedes-Benz of Music City are amazing!! They have been so nice and helpful!! I couldn’t ask for better service or kindness in people!! I definitely recommend working with them over the Mercedes-Benz in Franklin. They have a much better sense of urgency and are way more accommodating to your needs!!!

Da
Review №59

A big thanks to my sales consultant, John Bailey, for the best car buying experience ever. I was able to spend as much time as I wanted with a technology expert going over the features of my new car. John had almost all paperwork done beforehand so the transaction went quick and smooth. I highly recommend John and MB of Music City. Best dealership experience ever.

Ap
Review №60

Called to have vehicle serviced, drove 45 minutes to location, after waiting 30 min, was told they couldn’t get to my car today and would allow me to make an appt. I informed the service technician that I attempted to make an appt and was told by the person who answered the phone that since it was a brake light, I would just need to bring it up and wait on it. Still did not receive service. Several times I have brought my car here and the service was not top notch.

Sa
Review №61

John Bailey and Sam deliver excellence at every transaction. The Mercedes Benz product is simply the icing on the cake served at Mercedes Benz of Nashville.

Mi
Review №62

Went out today to look at several different vehicles. Didn’t really know what we wanted. Decided to trade our 2017 C3 hundred Mercedes which we had service that Mercedes-Benz of music city. Got to the dealership walked around while looked at a few cars and Scott came up and started talking to us about different vehicles. We really didn’t know what we wanted but he was really really patient and showed us a CLS model an S model a GLE model and another GLE model which was a high-performance one. After a while we decided to get the 2018 CLS 550All wheel drive because Scott said it was a really good car for bad weather. Scott was really helpful never push he showed us everything about the car and we purchased it. Probably the best car buying experience we have ever had and we will always go back to Scott and send him our friends and family

Th
Review №63

Was just a delight working with Johnathan Olinger. He was very attentive to what i was saying and worked very hard to deliver what I was looking for. I would highly recommend Johnathan and Mercedes Music City.

Ju
Review №64

This is my second car purchase at music city. Thanks John Bailey for the excellent service once again. My new car is beautiful!

Ca
Review №65

Thank you very much Scott Halpern for your exceptional customer service. You made the purchase of our new preowned vehicle so easy, you were there for us throughout the entire processand answered all our million questions.

Me
Review №66

Thank you to John Bailey and Philip Johnson for helping to get me into the perfect SUV. You were a pleasure to work with and I couldn’t be happier with my decision to purchase from MBOMC! I will definitely refer my friends and family and be back for my next upgrade.

T
Review №67

This was my first visit to Mercedes-Benz of Music City. The customer service I received from Jonothan Kirkpatrick was amazing! He greeted me from the beginning and made sure I was informed the entire time. After my service was completed, he explained what was done and walked me out where my car was waiting. I truly appreciated the customer attention I received, thank you!

ta
Review №68

My car got totaled and I started looking around for a preowned C3 hundred. After looking everywhere I found one I really liked Mercedes-Benz music city which was several hours away from us. Scott replied to my email quickly sent me a bunch of pictures bunch of videos answered all my phone calls. When I texted him it was only a few minutes till he would text me back. We drove 3 1/2 hours to the dealership I got the vehicle that I wanted Kate worked with us on the paperwork Kate worked with us and showed us all the technology the vehicle and Scott told us he wouldn’t let us buy the vehicle unless we got a warranty because he wanted to make sure we were happy withEverything about it was a great experience we will be back and I know if they call the dealership they answer the phone quickly and Kate and Scott were great

Ke
Review №69

Awesome service and awesome folks. Emilio Valdivia and DJ are two of the best guys to work with. They are experts in everything MB, and I would recommend them to anyone. Clean facility and great family environment. If you want a hassle-free, 10 out of 10 experience then this is the place to go. If I could give them 6 stars, I would. Thanks guys!

Ru
Review №70

First time buyer. Dustin, Phillip and Keith made this process extremely easy and painless. Dustin kept me up to date throughout the entire process. The honesty and professionalism was top notch. I recommend checking this location out of you are in the market for a new car.

Ab
Review №71

Spoke with the parts manager he was very rude with me i usually talk to andy which is the guy that helps me what i need he is very polite

Lo
Review №72

Out of the two Mercedes we own and all of the dealerships between Louisville and Nashville we’ve been to this one seems to drop the ball every time. The service department is unprofessional. I’ve taken my car in 4 times now and have had issues with service every single time. The staff is unorganized and rude. I’d go to a different dealership further away from downtown Nashville and save yourself the hassle and head ache Mercedes of music city is bound to cause.

De
Review №73

I purchased a 2014 Mercedes C-Class 250 in perfect condition to the point that it looks brand new. My sales consultant John Bailey was wonderful and took great care of me. When I am in the market for another car, I’ll be back to see John Bailey!!!!

Ca
Review №74

Great experience, very fast and straightforward. Everything as promised. Recommend John B. in sales, great follow-up.

Au
Review №75

Jonathan Olinger was an amazing Sales Associate, with great customer skills making sure I had everything I needed to make a quick and easy purchase. It’s by far the best dealership I’ve seen.

An
Review №76

Xavier is the best! He always finds us exactly what we are looking for. Great customer service!

ch
Review №77

Great experience..too notch crew all the way through the purchasing process. Dustin was fantastic to work with.

Da
Review №78

My wife has been driving Mercedez vehicles for over 16 years. I’ve had her cars serviced at 4 different dealers and I didn’t think anyone could top my prior experience in CA, but this dealership is excellent. Incredibly friendly staff, professional, keeps commitments, and ensures you’re 100% satisfied . They provide excellent service. I especially want to thank Kevin and Killian!

Ja
Review №79

Dustin D. was my sales professional and he is outstanding. Very knowledgeable across the entire product line and incredibly helpful.

Pa
Review №80

We bought a G-Wagon and a CLA from MB of Music City. Working with Brooks was fantastic. He made the entire process so easy. Definitely ask for Brooks!

Da
Review №81

This is the second car I purchased from MBMC both with John Bailey, John is super professional, honest and will go above and beyond to ensure your transaction goes smoothly!

al
Review №82

Over-promised & under-delivered.Did a questionable job the 1st time and then lied about the order when asked for a redo of paid services. Had to play phone tag w 3 people for 3wks before getting it addressed.I understand that covid is still ongoing & service department provide real margins for the dealership but this was inexcusable. Worked with 5 mb dealerships in the past 4 years in both Nashville & Denver and can affirmatively say this was the worst of all.

Mo
Review №83

Lori garret is so wonderful!!! She went the extra mile for me when I needed air in my tires. Just as your service dept. had closed for the day! She went the extra mile and helped us out.She’s just another great reason I use Mbomc!!!Thank you Lori !Monique kirby

an
Review №84

Yesterday I went to Audi and it did not go so well. They really didn’t listen to me or pay attention to what I was trying to accomplish. Then they told me I had to finance with them and I could not go to my credit union. Then they told me I needed a cosigner even though I have a longtime job and absolutely perfect credit with a high score. Went today to Mercedes-Benz music city. Scott came up asked me what I was trying to accomplish what I wanted to look at and knew that my friend who is also named Scott was with me and helped both of us accomplish what we had tried to the day before. He listened. He showed meEverything I wanted to see and told me why I should finance through Mercedes-Benz financial services instead of my credit union because a customer service low rates ratesTruly happy that I did not end up with the Aldi store because Mercedes-Benz of music city paid attention to me got me exactly what I wanted and Scott spent all afternoon with me in 100° heat and no matter what I wanted to see he ran inside and got the keys I got exactly what I wanted and they are great people to deal with

Ro
Review №85

Incredible experience with a great inventory and equally amazing staff!!! Ask for Scott Halpern he made me feel like family

Di
Review №86

John Bailey was awesome. Really happy with my purchase.

Ro
Review №87

Bea is not only a 5 star sales representative, she is the icon for The Best or Nothing!

Al
Review №88

For many years I have been coming to MB of MC. It is, without a doubt, some of the best customer service I’ve ever experienced. Every employee I have interacted with has been fantastic. Sam has always been exceptional, professional and accommodating. Ryan is so kind, has gone above and beyond to provide help anytime I’ve needed it (even in a few crisis situations!!). Jeff has been the best service advisor, always great with communicating issues and scope of work so there are no surprises... additionally, I’ve started looking to upgrade my car. Bea and Brian have been amazing to work with! They are informative with out being pushy in any way. It’s so nice to feel like you’re dealing with family at MB of MC. I will recommend everyone to them and look forward to a long lasting relationship with my Mercedes family. Thank you all for everything that you do to ensure a true Mercedes experience every time.

Em
Review №89

Dustin was super helpful, we love our new ride! Thanks again for the wonderful, easy experience!

Am
Review №90

The folks at MB of Music City were absolutely fantastic to work with! From the moment I called to schedule maintenance for some safety recalls, to having to reschedule on them twice, to my service associate Brent who treated me with the utmost respect from the get-go, it was a pleasure doing business with them. I would not hesitate to refer anyone to them. 5 out of 5, guys! Thanks!

ro
Review №91

John was excellent as always. Excellent service, best team in town.

Da
Review №92

My wife and I came into Mercedes-Benz of Music City yesterday and I have to say it was the best and easiest car buying experience we have ever had. We were met by Jonathan Olinger who was a fantastic Sales Associate. He was friendly, professional, and extremely knowledgable. Most importantly, he was not pushy and did not try to upsell us. He assisted us with test driving a couple of different models and in the end helped us make the right choice for us. The amenities and dealership itself were comfortable and top notch. Shout out to Coty in finance as well, he was great.My wife loves her new SUV and I will be coming back in the near future for our next purchase.

Er
Review №93

John Bailey is terrific. Highly professional and knowledgeable.

Ch
Review №94

My experience was one of best. I’ve bought a few car in my life but the experience that I had here was beyond my expectations. Dustin was very informative and courteous. He made the process of picking and buying a car so easy. I highly recommend this dealership.

Ma
Review №95

MB of Music City - especially Mike Karle - do a tremendous job with both sales and service - highly recommend!

Gi
Review №96

Beautiful place. Great service. Waited for what needed to be done, but didnt have my parts... disappointment.

Ja
Review №97

First experience at MBofMC and Bea was outstanding. Loved working with her. Extremely knowledgable about the different cars we were looking at, and intuitively seemed to know what we wanted based on how much we drive. Shes telepathic! Entire team was great, but Bea (with a great German accent, too!) stood out for sure.

Gl
Review №98

Excellent experience from sales (Bea Mohsenin) to service (Kevin).

Da
Review №99

Picked up my car this week. John Bailey was excellent to work with. Very responsive and very helpful. Thanks John for great service!

Bl
Review №100

I read a lot of reviews for various BMW and Mercedes-Benz dealerships in the greater Nashville area, as well as explored non-traditional purchasing options through Carvana and CarMax.I felt confident after reading the reviews for MBofMC online and walked in this week and explained I needed to figure out which sedan was right for me.. the A class, C class or E class. Jonathan Olinger took great care and exhibited much patience as I, a total Mercedes newbie, perused options from the CLA to C class vehicles in the inventory.I wasn’t even intending on purchasing a vehicle, but I finally found one that spoke to me, a beautiful C300 with

Information
100 Photos
100 Comments
4.7 Rating
  • Address:734 Envious Ln, Nashville, TN 37217, United States
  • Site:https://mbofmc.com/?utm_source=google&utm_medium=organic&utm_content=main&utm_campaign=google_my_business
  • Phone:+1 615-724-6262
Categories
  • Mercedes-Benz dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Used car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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