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Halcyon Bike Shop LLC
2802 12th Ave S, Nashville, TN 37204, United States
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Halcyon Bike Shop LLC
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Jo
Review №1

My son has been riding his bike 2 miles to middle school and was run off street and hit curb and his wheel was bent. I called Andrew that afternoon and he told me to bring it in. I brought in within 30 minutes and he had the wheeled trued to normal within 15 minutes. Thank you for being responsive and seeing how important that bike is to my son! I appreciate the fast response and great customer support! Also, have some very cool bikes, bike accessories and electric bikes. Thanks again!

W
Review №2

We can not say enough good things about Halcyon Bike Shop. Top notch customer service! Great products! Friendly and very knowledgeable mechanics! We highly recommend buying your bike and any accessories that you might need from Halcyon. They go above and beyond to take care of their customers!!!

An
Review №3

These guys went above and beyond for me! The staff were very helpful and friendly, and the shop has so many cool new and vintage bikes. I was super impressed with the inventory, especially in these troubled times of bike shortages. Big thanks Stephanie and Andrew for their patience and communication!

Do
Review №4

After much research, I took the 4 hour drive to this shop looking for a bicycle for me. Nicholas and Andrew were awesome. We slowly worked through the process of putting together a bicycle for me.I had a lot of questions which they answered. 4 hours later, I had my bicycle along with the accessories. I am ecstatic.A word of advice. This is NOT your typical store in the USA. These people are craftsmen and bicycle enthusiasts. Dont expect to walk out of there with an awesome bike in an hour. What they do takes time, thought, and research. Trying to rush these folks is a huge mistake.They deal with fellow enthusiasts and beginners like me. So, their initial explanation may be loaded with jargon. However, patiently asking good questions will gain understanding in the end.This whole process is about communication and relationship building. These craftsman are the folks that will make your bicycle experience far better than you might imagine if you use that time to get to know them.Honestly, they sent me out with a bicycle to give it a test ride. Bicycles have changed a LOT in the last 40 years. So, this 65 year old out of shape trucker ended up falling off! I say this to let you know that the process has a lot of trial and error. Keep at it. Dont be in a hurry. Treat these craftsmen with the respect they richly deserve and you will end up with an awesome bicycle.

Ca
Review №5

Great guys! Knowledgeable and incredibly helpful. We drove from Decatur, AL for a specific brand and model of bike. When we called, they checked to make sure they had what we wanted and even that it was already assembled before we got there. Also loved the sign in the window 💜 will definitely be back in the future!

Ni
Review №6

Fantastic experience at Halcyon. Staff was knowledgeable and friendly, and actually took the time to listen to exactly what I was looking for out of a new bike. They recommended the perfect model and even made some adjustments to the handlebar set up to make it more comfortable since I am a taller guy. Couldn’t be happier with the bike. I’ll definitely be coming back in the future for any other cycling needs

An
Review №7

Really cool bikes, really cool staff, great bike service. Bikes are so cool I would like one of each!!! ... right after I buy a house big enough to keep them!

Br
Review №8

Halcyon is the best shop in town. knowledgeable and kind staff with consistent excellent customer service. recently went to pick out a new bike for myself. they were so thoughtful and took the time to make minor adjustments to the bike and and took me on a decent test ride to make sure i was comfortable and ready to go! great shop, great staff. 10/10

Ev
Review №9

Great shop! Reliable mechanics are always on staff and the prices are competitive.

Er
Review №10

This is the best bike shop in Nashville. They just spent the last few weeks rebuilding my SC Blur from scratch... They worked with Cane Creek and had a shock hand built in Asheville and gave my old girl the makeover of her life. They were even able to replace a 26 QR fork in this day and age. There is not another bike shop in the city that I could have trusted to do this rebuild. Theyre knowledgeable, accessable, easy to work with, completely affordable and their work speaks for itself.

Br
Review №11

I love my one of a kind bike. Awesome bikes/service/people.

He
Review №12

My husband and I bought our first road bikes here. The absolute most delightful people. They are quite popular so at times it can get busy, so there can be a bit of a wait, but totally worth it. They will spend as much time with you as needed to answer your questions and never made me feel rushed (even with people waiting). We took up hours of their time over two days and they were kind, patient, helpful, and did not treat us newbies like idiots. Worth every penny. We went to several bike shops and hands down this was the best experience.

Ty
Review №13

I recently purchased a Fair dale Weekender for commuting and fitness and i am very happy with it. I was glad to find it as stock at most bike shops are very low these days as many people like myself are getting into cycling. The staff there listened to what I needed and paired me with a bike for my needs. Glad I went here!

Em
Review №14

If youre a lover of bikes and get tired of the sometimes macho/elitist vibe of bike shops : definitely go here. The people that work there are fun, friendly and make you feel right at home immediately even if you dont know a lot about bikes. A true gem. LOVE Halcyon.

Vi
Review №15

We rented an e-bike from Halcyon Bike Shop for 3 days and it was great! First time on an e-bike...hills were fun, and keeping up with my daughter was easy, even though Im 65 and don’t bike a lot. Stephanie and Kevin offered accessories (helmet lock waterbottle) at no extra charge. Prices were same or cheaper than the 3 nearby competitors we called, and everyone was so nice!!!!

Do
Review №16

Cant wait until they fully reopen. They have done a great job on our bikes.

An
Review №17

Employees are so nice, good at explaining things, and working within your budget. Theyre passionate about commuting, MTB, gravel, cargo, and e-bikes, and they have really beautifully restored vintage and used bikes, too. I bought two Surly bikes at Halcyon, and Ive rented MTB and e-bikes from them. Strongly recommended!

Gr
Review №18

Regardless of circumstances - normal operating hours, community parties, Covid-19 response shopping - the folks at Halcyon are always so helpful and friendly! Great repair and maintenance crew and always a good selection of helmets, gear, bells, lights, pedals - anything you need!

Ja
Review №19

Looked all around for a Surly and found many here at Halcyon. I packed up the car and made the trip from Memphis to Nashville just to see this shop and their stock. Very impressed. The shop has a great vibe and the staff was friendly and very helpful. Some have written they felt ignored. I can see how some would feel that way. Big picture: the staff was working with someone else and giving them their full attention. I’d encourage you to have some patience, browse, and simply wait your turn. They’ll be focused on you shortly and try to meet your every need. You’ll be happy you did. I simply cannot recommend this place highly enough. It’s become my favorite bike shop in Tennessee and was well worth the drive from Memphis. I’ll be back. Great location too. If you’re having service done while you wait; there are many local restaurants and pubs in the immediate area. Make it a great day! They’ll certainly do their part to make you a customer for life.

Sa
Review №20

I went to Halcyon on a Monday (stupidly, as they were closed) and they took my bike in anyway. They were extremely nice about me coming in outside of business hours, and still had my bike back to me by the next morning. The price for a basic repair is also reasonable. Good vibe, too.

Th
Review №21

Took my wife here as she needed to get her bike fixed but wasn’t sure what the exact problem was. Spoke with a guy called Iain, could not have been more patient or helpful in getting to the bottom of it with her... id long since lost my patience! And they had the bike back to us much quicker than we had expected. Will definitely use these guys again. Thanks Iain!!

Lo
Review №22

Halcyon has been servicing my bike for several years. Their work is always very good, and I appreciate how cost conscious they are. They only do what is necessary and try to minimize the cost to the customer. Recently, I had a problem two days before an organized ride and they worked me in to enable me to be able to participate. A great local bike shop.

De
Review №23

Stopped by on a whim today. Wonderful experience with the staff. Took his time to show me all the pedals and gave great advice. I also got a bike bag. I will shop there again!

Ay
Review №24

I bought my bike a couple months ago without knowing how to ride one. I came in just wanting a small bike, and they kept asking me questions which I now realize was for my own good. They insisted I at least test it (which I did not want to do since I didnt know how). I am thankful for their knowledge and getting me on a bike I now love riding. I put my full trust in them and am delighted with everything they sold me. 10/10(they also accept bike donations for the oasis center which is awesome and the best home for the bike I had that was too big)

JD
Review №25

I went there with the intention of possibly spending a lot of money, but they are still curbside only in April 2021. Any business that is still curbside only at this point is not interested in staying in business in my opinion.

Ar
Review №26

I couldn’t be more happy. I came in about a month ago looking for a new commuter/weekend gravel bike and had my eye on a few different Surly models. The staff quickly fitted me and encouraged me to get out and test the different models. After my initial visit, I came back several weeks later with a few more questions which the staff did their best to answer and this time encouraged me to go for a longer ride. I’m glad I did as I found the bike that best fit me and my needs. They were super friendly, knowledgeable and fun to work with. I always try and support local businesses and if you’re looking for a new ride or just need a tune-up or flat fixed I would highly recommend Halcyon Bike Shop!

Br
Review №27

I took a road bike in for a tune up (after over 10 yrs of riding) and lots needed to be done. I was worried about what the final bill would be, but owner Andrew Parker got directly involved himself in helping me out. Some of the parts I needed werent even available any more, but he managed to find some gently used parts in the shop. In the end, he saved me a lot of money and the bike rides like a charm now. Ive had Halcyon work on my bikes multiple times and they always are super knowledgeable, friendly and very helpful!

JM
Review №28

Wanted to share my recent experience at Halcyon, as I think this place is a local treasure. Purchased a new bike from these guys yesterday, even though this is also a great place to find a used bike. Went in and wasn’t exactly sure which bike I wanted. Their bike expert was very helpful and allowed me to ride several different bikes. The expert even pulled the Surly CrossCheck I needed (size wise) from the back stock, which was already assembled and ready to go. There was no pressure to purchase at all. You kinda have to go out of your way to be friendly with the staff and speak with them. It’s much different than going into an REI or major bike retailer. Definitely stop by one day if you’re on 12th South. They carry more hard to find bike brands like Surly, Kona, and All City. They have free maps of Nashville for bicycling. They also sell gloves, bells, flasks, hats, locks, helmets, pedals, panniers, backpacks, frames, etc. It’s a small space but somehow they manage to fit a lot of stuff in there. Also be advised Halcyon only accepts Visa, MasterCard, Cash, and some checks. I love my new bike thanks Halcyon!

Su
Review №29

Wonderful response time, terrific service, great personal touches. Recently moved to the area and so happy to have found my go to bike shop!

wa
Review №30

Walked up, mask on, with my 7 yr old son looking to buy him a new bike. A man came out to greet us and asked what size does he need and I said I’m not sure. He then asked does he currently ride a bike and I said yes but I’m not sure what size it is; he responded sarcastically “ That would be helpful to know”. I ignored his smart comment. Before I saw the sign that stated patrons weren’t allowed in, I then asked “are we not allowed to go in?” and he literally looked at me and said in a smug tone “we can’t control a global pandemic”. I looked at him and said “wow, never mind..”They clearly weren’t interested in earning my business.

Do
Review №31

So I buy a used ebike from this place, got a good deal. I had no problem with the folks there at all. The issue was after I got home, rode it off and on for a month or so and the battery was dead. Removed and realized it needed a special cable to charge and they had not given it to me. Again, not a big deal, just send me the charger. I called and they said they would find it and call me back. Four days later I called and asked what happened. They said the remembered giving it to me. Well they didnt. Unless I ate it which highly unlikely due difficulty in digesting it, they have it somewhere and cant locate it. Again, not a crime, just take care of it. At least thats what I would do.Its extremely rare that I let things bother me so I shrugged it off and just now ordered the charger online. For me its not the money or even the inconvenience they put me through but I simply dont do business with people who wont do the right thing. Wont be back.

Mu
Review №32

These folks are great! Theyre knowledgeable and willing to help you out with just about any bicycle needs. I stopped in to change some tubes, which I had little experience with, but wanted to learn. They provided helpful tips on how I could get the job done and never tried to sell me a bunch of things I didnt need. I also appreciate how they sell used, quality gear of all sorts.

Tr
Review №33

A little late on sharing, but I recently brought in a bike for restoration and had an amazing experience that I’d like to share! The bike belonged to my father, purchased years ago so he could get around on his paper route. Despite being old and out of use, Halcyon looked it over and gave me a detailed report of everything that needed to be fixed and my options as far as replacements. After we came to an agreement I left the bike and in a short time later (week tops which was surprising for a full bike restoration), I received a call to come pick it up. I was not able to answer the phone, but the owner of the shop called personally and explained in depth every single thing he did in order to restore the bike. The voicemail was so long it cut into two parts. Halcyon, if you’re reading this thank you so much! You’ve preserved such a sentimental piece for my family.

Ji
Review №34

These guys are simply amazing. Purchased a used bike for my daughter to ride in an upcoming triathlon. I asked if I could bring it in for a quick safety-check due to her triathlon being around the corner. Even though they were slammed they took a look at it, made some quick repairs, and even did a quick bike-fit for her. The mechanics here are professional and courteous and go that extra mile. They were super friendly to my daughter and even let her choose the cable color. If your bike needs some work. Don’t hesitate to put your trust in these folks. Highly recommend.

Me
Review №35

This is a great local bike shop with caring, dedicated staff who are passionate about cycling. The mechanics are top notch. The owner is an all around gem. My Cannondale Super Six Evo needed some TLC and the people at this shop were not only knowledgeable but very honest. When I needed to pick up a bike rack at the last minute they not only found what I needed but installed it and made sure I knew how it worked I cannot say enough about the truly amazing customer service I have received every time Ive stopped in. After competing across the US and Mexico in various events I can safely say that this is one of the best bike shops in the nation! You wont be disappointed!

Mi
Review №36

The owner Andrew and his team went above and beyond to make my wife and I’s rental go incredibly well. This is one of the best experiences we have had working with the bike shop. Can’t recommend them enough. Great location on 12th st as well.

T
Review №37

If you need help and want someone to sit and talk with you and answer your questions, the people here will literally spend an hour or more if needed. Super patient, very knowledgeable.

Ch
Review №38

Best bike shop ever! Staff is super knowledgeable, friendly and genuinely loves bikes. I always know I’m getting honest advice, quality work and that they are not trying to upsell me. Plus, the shop itself is such a cool space. Can’t say enough good things — love this place!!!

Ja
Review №39

One of my favorite bike shops of all time. Great group of knowledgable staff ready to help you with anything you may need. Great selection of used and new bikes. Great service plan included as well! I recommend this bike shop to the average person looking to get some new wheels or the avid racer/tourer looking to set up a new rig. Ask them to build you a tight little scraper bike and you wont be disappointed! Halcyon for life.

Je
Review №40

The team is great, they handled everything I needed and were very polite

Sa
Review №41

I went to Halcyon yesterday and they offered to do a once over on my super rusty bike. They told me upfront what everything would cost and asked before they started any work. The selection of stuff in store is really great, too; lots of quality bike bags and handle grips, tapes, etc. Its a smaller selection but its all good quality. A wonderful shop.

ro
Review №42

Very rude. I just stopped.by to look at a bike as i have had my eye on one there for awhile. Was going.to purchase.Thy guy met me.at the door and was rude as hell. So.i told him.forget it. I.will.go elsewhere to get a bike where customers are appreciated

St
Review №43

Great service. Great people. Great shop. Great selection of solid and dependable new and used bikes. I have been able to find many small parts to revive and recycle older equipment. Added bonus - the shop’s partnership with the Oasis Center’s Bike workshop.

An
Review №44

BEWARE!!! Best customer service EVER, very knowledgeable people, especially Patrick. The whole staff, including the owner, is awesome: respectable and kind. I was their 500th customer that day and a whole bunch of balloons fell from the ceiling to welcome me. They gave me champagne while I waited and even refunded everything I bought from them the week before. They even all waved me goodbye with sparklers in their hands as I rode my new bike off into the glowing sunset. Absolutely go here... YOU WONT REGRET IT!!!But seriously, this place is great and the people know their stuff. I trust them completely.

Gr
Review №45

Great stuff, great mechanics, nice people.

Wa
Review №46

Great team. Thanks for working through the C19 struggles to keep us peddling.

El
Review №47

I asked Halcyon to do a tune-up on my touring bike and to box it up to ship for an upcoming trip. The staff are very friendly, accommodating, and finished the job ahead of schedule. It arrived at its destination completely unscathed, as it was expertly packed like a delicate museum artifact. After the tune-up my bike rode better than it ever has before and I had an awesome trip. I am very grateful for this excellent shop!

Pa
Review №48

This shop is great. Folks who work here are knowledgeable, provide great service and are laid back. I wouldnt hesitate to recommend Halcyon to anyone.

Da
Review №49

These folks are awesome and won me over. To me it seems like they are all about riding and not just about being trendy. The place I used to use seemed more of a clique and all about top of the line. The folks at Halcyon won my business because they are so down to earth and genuine.

Mo
Review №50

They carry only one type of mtn bike shoe and they were the perfect ones! Will definitely return.

Be
Review №51

I dont want to bash a small company but the employees didnt seem like they even wanted to help me? For a bike shop they didnt even know what a drift trike was? Thats no big deal what really got me was, they were trying to sell me some small bearings for almost 6 dollars a piece? I went right next door to Cumberland and got the same ones for 2 dollars! I know they need to make money but wow! I will just drive a little further lol

Em
Review №52

Great place. We were passing through town to get a flat fixed. Fast and reasonable. The young lady knows wrenches and knows her way around bicycles. I would use them all the time if we were local.

Ma
Review №53

Love this shop. Not only does Halcyon offer free tool access and a wall mounted clamp for working on your wheels outdoors, but in my case, a friendly employee helped me troubleshoot a creaky set of cranks for free. Very impressed with that kind of service, and while I havent bought a bike from them yet, they have a great selection of used rides, too. Highly recommended.

Ch
Review №54

5 Stars. This was my first time there and they did a great job on my bike. I hope to bring more bikes to them. Thanks for your business !!! AAA+++

Lu
Review №55

This place was great! They were very relaxed and friendly. Their services were also quite affordable. Since they seem to specialize in more classic bikes, I wasnt sure if theyd be able to repair my 2011 bicycle, but they put the gears and brakes in order in no time!

Ke
Review №56

Not very attentive to my needs. As soon as they assessed on first glance I wasnt there to buy one of their expensive bikes I was basically ignored!Real Bike Snobs.

Ch
Review №57

They have a nice selection of bikes and bike supplies, but they are very expensive. I brought a wheel in with a busted spoke, and they insisted I needed a new set of wheels. I knew that I didnt, so I paid them to replace the spoke. My local bike shop in Boulder would have charged ~$10. They charged me ~$40, so i paid about 4x more than I should have. (FYI, the spoke replacement is still holding strong a year later.) Also, they dont recycle bike tubes. I know that Nashville isnt a recycling oriented city, but I would really appreciate a bike shop taking some initiative on this front. They are conveniently located for me, but I will repair my bike myself in the future. If I need some serious work performed, Ill likely go out of my way to save some money.

Mi
Review №58

Its not like any other bike shop Ive every been to. Dont go in expecting a retail experience. Its more like the best garage sale ever. If you know what your looking for youll be fine. Some of the employees have a bad attitude, but something keeps bringing me back there.

Ra
Review №59

I built my bike right behind their shop thanks to their sweet set-up. They got a huge community bench with all the tools you need and they got bike stand clamps for easy access. Very much recommend with super friendly crew.

Kr
Review №60

Visiting my brother for a few days. Brought my bike with me, but it was ill after putting the tire back on from the trip from Missouri. Thank you for helping me fix the grinding and whining. Now I can enjoy the beauty of Nashville!!

Wh
Review №61

Best Bike shop in town. They do a great job on tune-ups. The people are down to Earth. The shop has a cool set-up. Plus, 12-South is a great area.

Jo
Review №62

Stopped through town with an issue on my front tire - very knowledgeable staff fixed me right up.

Pa
Review №63

Great shop, awesome staff, wide variety of bicycles to fit everyones needs. The staff really knows their stuff and was very friendly in helping me find the right bike to fit my needs. Recommend coming here for any of your bicycle needs.

Th
Review №64

The place is heaving during the pandemic. Service if you can get it.

w
Review №65

Unique and community oriented bike shop. I have been here a lot as I have been a bicycle commuter for the past couple years and Halcyon is located conviently along my daily route. They buy and refurbish bicycles to sell so they have some very cool and unique bikes that you just couldnt find anywhere else. Also because of this their stock of bikes changes pretty frequently. They also have community bike holders and tools you can borrow if you need to do some repairs. Very knowledgeable and helpful staff. I have definitely learned a good bit about bicycles from them. They go the extra mile when it comes to fulfilling any maintenance or upgrades requests you give to them. I definitely recommend this bike shop.

Jo
Review №66

Went in for a new chain and he asked if I wanted him to adjust the brakes while he was doing the chain (but didnt say it would cost anything). I just thought that was a service they did when you got a new chain since I had never been there, and said okay.Maybe it was my fault maybe their fault but they didnt mention any charges - its not a big job adjusting brakes I can do it at home - I ended up paying over twice what I budgeted for.Just a warning dont let them perform any small service without knowing if theyre gonna charge you at this place. I mentioned it when I checked out but he didnt pick up on it so I didnt ask for any money back as he had already performed the service. But thats what reviews are for I guess...

Ti
Review №67

Great service. Ive used these folks several times for maintenance.Staff very friendly and helpful.

Am
Review №68

They have worked on a few of my bikes! Always do a great job. Very friendly and helpful and keep me in budget when I need work done.

Ja
Review №69

Hands down the best shop in Nashville. Theres zero attitude whether youre riding hi-end or a beater. The techs know what their doing, and if they can save you on parts or service, they will.

La
Review №70

Sold me shoes and petals that did not work together, than have me a hard time when trying to return because they were slightly used, but I in fact just tried to clip in before realizing it didn’t work. Would not reccommend. The staff isn’t knowledgeable about their own products, and are difficult and unfriendly. Check out Eastside cycles. Their prices are and customer service is the best In town hands down.

Le
Review №71

Best local bike shop on the planet. Super thoughtful service, kind staff, and a great selection of bikes (all of which I want).

Wi
Review №72

Went in for a flat. They had it fixed in less than five minutes. Great service. New tube, patched old tube, and service included $13 not bad!

sa
Review №73

I walked in just trying to purchase some grips. No one was inside to help me. It took me 10 minutes just to figure out who was a staff member and who was just a customer hanging out. Whenever I finally got a hold of a employee he was very rude and short with me when I asked where the BICYCLE GRIPS ARE. Shouldn’t be that difficult. When I went to check out I asked for some grip glue and the staff worker said “and what are you possibly going to do with grip glue? Don’t you know these grips don’t need glue?”Ummm no I had no idea. Thanks for treating me poorly because I’m not a bicycle guru and don’t know facts like that.I came to that store because I DONT know what I’m doing and I’m paying extra for YOU to HELP me. Not treat me like an ass hole. I wish I hadn’t gone in and won’t go there again.

Ch
Review №74

The parts in here are just too startling! They have great taste in here and the customers are getting everything in great quality, both on services and items.

De
Review №75

Nice folks that are always willing to help out! Tons of parts both new and used for reasonable prices.

Ia
Review №76

Best shop in Nashville.

Ma
Review №77

This place is pretty comparable to a name brand car mechanic shop that tries to rip you off by selling you all sorts of parts and stuff you dont need. I took an old schwinn in that I found in a garage sale for $50 that generally was fine but the chain length was off and it had trouble shifting because of the chain. Sooner than youd know, they start selling me on all these other things that are wrong with the bike that need fixing, even though its purpose is just going to be a beater for easy riding and commutes, nothing crazy, which I specified to them to try to get them to realize I dont need a complete overhaul, just the necessary fixes. So we went through what I approved for them to do and what not to do, later they call me up saying it needs even more work, I reluctantly agreed to let them do the final work on it. The original quote was around $150 (which I felt was pretty hefty for some of the service fees to begin with compared to other bike shops back home). The end cost totaled out to $200+, again for an old beater schwinn. I couldve easily bought a new one for the same price as Ive now invested in this. Please dont be fooled by the trendy location, ambiance of the shop, etc (which you could honestly say about Nashville in general), these guys are overpriced and will rip you. Theres plenty of positive reviews on here and maybe Im stereotyping but I wouldnt be surprised if a lot of them are the typical west end types with not a lot of know how but plenty of $$$ and money really isnt an object to them as long as their bike works after its out of the shop. Im just saying, dont be fooled by the overall positive reviews, if you need to go in to just buy an innertube, fine. But I will not be going back for anything more than that.

Wi
Review №78

These guys were great. Repaired without recommending a bunch of expensive replacements. Quick too, turnaround was less than 2 hours. Will def be back.

Bo
Review №79

Loved the repurposed interior of the shop & the help from the staff! High fives for professionalism!

Pa
Review №80

They take care of their customers. I always leave there feeling like I got a fair deal and the best service.

jm
Review №81

Bad vibes.. Ill give them one more try. I live a few blocks away and love local shops. Ive been riding bikes for years but road biking is new for me. The girl that works behind the counter was very short and dismissive of me the first time a few weeks ago and this most recent trip she was more overtly rude. I asked a very simple question which must be frustrating to someone that knows so much more about bikes than me. After looking at me for a few seconds like Im an idiot she finally gave me a few condescending suggestions. I left as quietly as I came in but felt a little discouraged after my encounter. Hopefully she was just having a bad day, either that or I should wait until Im an expert to shop there again.

Lu
Review №82

More than willing to help you on short notice. Friendly people and atmosphere make this my go to bike shop.

Wa
Review №83

Awesome! Extremely knowledgeable staff. The work they did on my bike was better, faster, and cheaper than expected.

GC
Review №84

Passing through Nashville on a Sunday I dropped in to have my front derailleur adjusted before heading to the Smoky Mtns for some climbing Monday a.m. Very friendly staff and great atmosphere. Mech took the bike and put it on the stand right away. 30 mins later I was on my way, very affordable as well. Bikes for sell mostly city bikes and single speeds. Highly recommend. Thanks!

jo
Review №85

This is probably the cheapest place in town for bike repair/tuning. I was in and out in minutes for a front derailleur adjustment. Great place, will come back when my next DIY repair fails.

an
Review №86

Theyre very friendly and nice folks, but you WILL pay a hipster tax.

Jo
Review №87

Very informative, knowledgeable, and personable!

Ni
Review №88

Besides the obligatory hello, the staff was more interested in surfing the internet than helping me and I was the only person there.

jo
Review №89

Not sure how they stay in business with those snotty attitudes. Location is convenient, but I will make the drive to REI in Brentwood for kinder, gentler service.

Ro
Review №90

Great experience....Sasha was outstanding....ask for her!

Jo
Review №91

TERRIBLE customer service. Staff seemed annoyed that I was even there in the first place and couldn’t be bothered to come and see what I needed. There are a million bike shops in this town. Go somewhere else.

Ma
Review №92

Not as cool as they seem. I use to go there all the time now I go to Eastside cycles.

An
Review №93

Halcyon Bike Shop knows how to turn straw into gold. Highly recommend!

Ja
Review №94

Over piced!!Service is very expensive and had a bike helmet for $100 that costs $15 at walmart!!Never visit them!!

Gr
Review №95

Great shop! Cool vibe favorite shop in Nashville!

Ro
Review №96

Customer service here was beyond excellent, Sylvia helped us solve our problem and was nice about everything! Looking forward to returning here for all of our cycling needs!

jf
Review №97

Excellent staff, service, and prices. Community orientated business.

Jo
Review №98

Rubbery wheels!

Ur
Review №99

Very nice staff and lovely store.

Br
Review №100

BEWARE!!! Worst customer service, least knowledgeable people Ive ever seen run a business. Patrick didnt know what hes doing at all, and the owner promised a refund, to which he changed his mind once I brought up my complaint. Then they all FLIPPED ME THE MIDDLE FINGER through a window on my way out... YOUVE BEEN WARNED!!!

Information
65 Photos
100 Comments
4.3 Rating
  • Address:2802 12th Ave S, Nashville, TN 37204, United States
  • Site:http://halcyonbike.com/
  • Phone:+1 615-730-9344
Categories
  • Bicycle repair shop
  • Bicycle Shop
  • Used bicycle shop
Working hours
  • Monday:10AM–4PM
  • Tuesday:12–4PM
  • Wednesday:Closed
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
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