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Toyota Service
466 Soscol Ave, Napa, CA 94559, United States
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Toyota Service

Comments
La
Review №1

Purchased a car for my daughter and had the absolute best customer service ever! Martin in sales was knowledgeable, friendly and made this transaction smooth and easy.5 star rating for a 5 star dealership and a 5 star salesman. Well done Toyota, and thanks a million Martin M.!

Te
Review №2

I love Jimmy Vasser Toyota. They are friendly, professional, and efficient.

Ro
Review №3

Great customer service and honest to their customers.

bi
Review №4

GREAT service!

Mi
Review №5

Long wait but car is good

Ja
Review №6

Service was fabulous, quick, and they were very helpful.

Ni
Review №7

Amazing quick service customer service was amazing and great will definitely get my car serviced here again

Ba
Review №8

Good customers service as always expected from Toyota

Jo
Review №9

Service department very courteous and promptl.

Ph
Review №10

Theyve always done a good job with the service. Three star on the service advisor. Called for the shuttle to get me a ride. I sat for fifteen minutes then asked for an ETA. Then was given a twenty five minute ETA. I left. I understand that they can be busy, but this is when the first advisor should have let me know of the long wait right away, then I could have decided what I wanted to do right away instead if wasting fifteen minutes.

jo
Review №11

Service is great and so its part. Duncans is alright dudeSales still needs a little more professionalism from managers.Will never buy a car here.

Ri
Review №12

Ive been going to Jimmy vasser Toyota for over ten years but today was the worst Ive ever had here was waiting for the only service writer I had seen a sales person told me I could go to another desk for assistance so I went to the other desk and the service writer told me to go back to the original desk cause he was going to lunch so while I waited I watched the gentleman who was going to lunch was at his desk for another five minutes and thought this is customer service then I quietly laughed to myself thinking this was not a grocery store and even though we had a total of five customers waiting we had to wait for this one service writer when he got to me he said it would take almost two hours so I sat down and waited as when he finished with everybody I guess he went to lunch an hour and fifteen minutes later I got up and looked out at the driveway and my truck was sitting completed I went to another service writer and said I would like to get my truck back as it was done first he had to find the paperwork work are you sure its your truck I said yes and the only reason he went looking for the paperwork was I asked so with that I will go to another dealership

Sh
Review №13

Nick has great customer service!

Li
Review №14

Professional, informative and within time

Mi
Review №15

Service staff excellent

Ca
Review №16

Nace service.

Cl
Review №17

Knowledgeable and timely.

To
Review №18

Great Service

Ju
Review №19

Excellent service

Information
13 Photos
19 Comments
4.4 Rating
  • Address:466 Soscol Ave, Napa, CA 94559, United States
  • Site:https://jimmyvassertoyota.com/
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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