I mean theyre nice and stuff, but some I guess false advertising? The label that EXACTLY matched the monitor I chose said $179. When I checked out it rang up as $199. I pointed that out and the guy was like Well, it was $179 last week so your label didnt get changed? Guess not and he was completely unwilling to honor the LABELED PRICE or even look into it for me. Which is really frustrating. I still got it cause my husband really needs it, but yeah. Paid more than it was listed for. I just feel like they should have honored their labels, cause thats some trickery going on.EDIT: I ended up emailing the store about it and they were super freaking nice and even refunded the difference in price. Im actually really impressed by that!! So up to 5 stars I put it!

Helpful. Had a good selection of PC gaming stuff, but even on sale their smaller TVs/monitors arent as low as Fred Meyer. Difference is, Best Buy employees helped me figure out which TV would work best for my situation.

Went to pick up a package and they were fast to bring out to me at pick up.Excellent customer service.I would definitely order again from Best Buy!!!

The staff here was very helpful. We went in looking for phones and they answered all our questions and let us know different promotions to help us save some money. When were due for another upgrade, were definitely going to come back.

Customer service was excellent I had a pervious problem immediately spoke with the manager Johnathan and he solved my issue I feel he went above and beyond what was expected. I truly appreciate everything he did for me I will continue to recommend this store for all electronics needs!!!!

Best buy has great prices especially on blacl fridays

Staff is always friendly here and the customer service is good.

Not a great experience at this Best Buy. A lot of the shelves were empty and they didnt have even common things like USB chargers. Only one open register even though 5-6 people were waiting, and god forbid someone wasnt in the computer... takes them 5-10min to get added. Lots of useless employees walking the floor asking you if they could help you find something they didnt have in stock.

I will say they’re still good for quick pickups vs ordering online and waiting 2-3 days.But there’s just something about the service at the Best Buy’s here in the treasure valley that turns me off so I avoid going to them at all costs.

I had the best service with Eddie! He had all the right answers and was quick and efficient to replace my iPhone screen. 10 out of 10 recommend him! Fabulous job!

Alex was very helpful today with the TV and sound bars! quick and honest! Kenna is the phone section was very nice and helpful as well!

You may have to wait for someone to help. But theyre always friendly and helpful. These guys know their stuff!

The customer service was good while picking up my online order.

First of all, customer service is outstanding! Other retailers take note and follow best but! David helped me on 3/13 and went above and beyond! It would have taken me an hour to find all that I needed, he was able to get all that I needed! Great selection of home electronics and appliances!

The employee I asked for help to locate a specific small item had no interest in helping me. He just pointed off in a general area which Id already scoured & continued his friendly (non work related) chat with whomever he was talking to. Eventually found it myself after some time but I was in a bit of a hurry & it was irritating that he couldnt just at least give me a more detailed idea on the location of the item.

Everything is great low stock on things but figured COVID don’t help .. only down side I noticed I would give a tip to you is Best Buy train your sales employees on the Best Buy cards that asking you if you want a my Best Buy credit card but when you start asking questions he had to call for help multiple time just a thing if your going to preech about something have the right people tell you not sales reps only worried about numbers training classes on them for your floor staff but overall great service and place just credit card thing is pretty seriously not a 19 your old kids shhould be telling you about it when they don’t know nothing about it 😂

I signed up for the geek squad for extra security with my home office computer. I can also cover my personal computer. They make sure my computers are clear. Secure and running the best they can. Friendly, and a clean store.

Looking for a apple I pad and thanks to a really nice your man CORTLAND we made great deal in your Nampa store. Hats off to CORTLAND

Clean, well lit, lots of product displayed and arranged where I could easily find it and very helpful staff members. I also witnessed constant cleaning and sanitizing of products that where available for customers to touch and try .

Service isnt great, but its pretty easy find stuff so overall not too bad.

We purchased an item that needed to be installed. The sale to the appointment to install to the installation were so easy. The training to use the item was really, superb. The installer took the time to make sure everything worked throughout our home and that we understood how to operate the item. I was very impressed. Great customer service is becoming rare these days, but the Nampa Idaho store has it down pat.

I had the best experience of customer service today at Best Buy in Nampa that I have had in a long time. It was so refreshing. From the Geek squad to the sales clerk to checkout was really great ! Keep up the great work!!

Picked out a computer with a sales representative. He was so helpful explaining detailed about the computer. Great customer service. Cant wait to shop there again.

Not quite enough staff and not quite enough stock... Unfortunately didnt find anybody to help me and there was no stock for me to purchase. Store was clean and parking was easy.

Nathan and Darren were very patient, diligent and kind during the install of our new fridge. I would highly recommend them. They were patient with my older mom who asks a lot of questions and they were very kind towards her. I appreciate that.

Bought my daughter a stereo system, there tech rep walked us through different integrated systems and advised us on an affordable system. All in all my daughter will get to play her music pretty loud while shes away at Idaho state university... apologies to Pocatello

Good place to shop for your needs. Quality merchandise

Wasnt real happy how customer service still operated. Less product than before covid. Wasnt able to find what I was looking for. I was happy a that a CS man was able to give me a suggestion.

I ordered $4,000 worth of home security and home theater products to be installed. Firstly, the sales person who sold me all the equipment was excellent and told me that all of the equipment would be delivered and installed early in the morning since there was so much to install. Not only was he wrong couple of days before I got the install I received an email instructing me that the installers would be there between 7 a.m. and 1 pm. I woke up at 7 a.m. so that I would not miss a knock on the door instead the installer called me around noon and said that they were going to be there at 1:30. In addition the installer told me that they had every piece of equipment but one of the main subwoofers was delayed. I asked them how long they knew about that. They said they knew for a few days. Why would they not call me to reschedule the installation so that everything could be installed at once as opposed to having to come an inconvenience me again after taking a full day off of work? Lastly, and the thing that set me off the most was the installer called me about 20 minutes out from my home and said that the Geek Squad mandates that I need to wear a mask. I blew my lid. I told them to take the truck and turn it around and give me a full refund. I have no issue if attack wants to come into my home with a mask gone. If they have a mask, then they should not be concerned with what Im doing. That is a terrible policy and a policy that makes no sense and people just do what theyre told because theyre told to do it even if it doesnt make sense. Im not doing that. No ones coming into my home and telling me I need to wear them. If there was a risk I would consider it. There is no risk. They just do things that are stupid just to do them. Now I know somewhere theres a village without an idiot.

I placed an online order for a Ring security system. I went to pick up the order (on 4/23) and they told me they did not have the order in the system. I contacted customer service three days later and they stated the item was ready for pickup as of 4/21. Martin David (supervisor) was unable to explain why they were unable to pull up my order. He refused to rectify the issue and stated that the issue was essentially my fault. I canceled the order and found a better package at Costco for $50 less than what I paid through Best Buy.

I often know more than the sales associates and they always try to upsell me. Would rather shop on Amazon, but go here if its needed ASAP.

Ill buy all my electronics there with great joy! It has high quality products, great prices and well worth the drive! BONUS!!! IT HELPS MY WONDERFUL COMMUNITY🥰

Sister found the best deal and prices on a Samsung fridge, range and Fitbit.

Buy all my electronics here, never had an issue. Always friendly customer service.

Easily navigated and easy to get help. There inventory is low on some items but aside from that Id recommend checking out

I was greeted upon entry, and immediately helped when I got to the section of the store where the product I needed was. The employees were friendly and helpful, and made me feel like I came to the right place. The Nampa Best Buy happens to be my favorite in the valley.

I purchased a HP envy x360 and within 2 and a half months the hinge broke!! I went into the store after talking to a representative over the phone I spoke with a lady named Gem. She had promised me in store credit for a new product because I didn’t want to pay to repair a laptop that had broken that fast. I take very good care of my electronics especially if I’m spending upwards to $850. And when I went into the store they didn’t do anything for me and told me that they can send it in for a repair that costed $90 dollars down and could’ve costed upwards to $600 to do the repair, that’s almost the cost of a brand new one! I asked if I could’ve gotten my money back that I put down if it costed too much and they told me I would only get %20 percent back. I took my laptop and left the store very frustrated that they would tell me one thing over the phone and a completely different story when I came into the store. I am never shopping here again I have bought several items from them and this is the first issue I’ve had and this is the last time they will see me for how poorly they took the situation. I will never recommend this place to any of my friends or family. TAKE YOUR BUSINESS ELSEWHERE!!

Exceptionally good salesmen that knew his product!!!My Geek Squad technician was also helpful.

I am a kid in a candy store every time I visit this Best Buy in Nampa! As a former employee I always have high expectations of the employees and they always impress. What else is impressive is Best Buys selection! Very happy!

Sister bought Samsung fridge and range, best price in town!

Upon entering, I was beckoned forward by a blue shirt. He then ignored me for ten minutes in favor of another customer with a full cart. The other blue shirt at the entrance just sat there while I waited. I decided to try my luck with the Geek Squad. The young guy with brown hair and glasses was the only employee to pay me any courtesy - he earned you a second star. He tried to help, but had an appointment; thats totally fine. The woman at the customer service desk takes one look at my phones packaging and says, we dont do those ones. despite my having purchased this Google Pixel 4a from Bestbuy. Anyone who refers to Google phones as those ones really shouldnt be working customer service. I bought a very expensive product from your store, and it failed without any outside damages. You have an obligation to stand by the products you sell when they fail due to poor manufacturing.

Jonathan one of the managers was very helpful and went out of his way to help us!!

Nice clean store signs clearly visible above isles to help you navigate the store, found what i was looking for and cashier seemed friendly enough

The staff are very friendly and very knowledgeable. Every time I play dumb or just ask their opinion they always have great insight.

I mean its Best Buy, kinda speaks for itself. Quality items, with the price to match. The only problem with this specific store and trip was the wait to have an employee assist me with acquiring an item. I had 3 separate employees walk right by me while I was waiting to look at some headphones. The store was not busy and said employees were not helping other customers. They literally ducked their heads and slipped right by without saying anything.

Best Buy. What more need I say.

They employees were not very knowledgeable about the wifi routers that I was looking to buy.

Cool place to shop. Only downside is trying to track down an employee for help. Other than that, a pretty solid place.

In store purchasing was good. Customer greeting and assistance was very helpful.

Neurotic girl in the cell phone section. CDC lifted the mask guidance if you are vaccinated. Was in Best Buy in Nampa and at least 75 percent of the customers, 20-30, in the store had no masks. I was one of them as Ive been vaccinated. The girl in the cell phone area refused to grab a phone for me. Mind you most people were un masked. Im fine if a business wants to require masks forever if thats what they choose. Dont have 75 percent of the customers in your store as normal, no masks, yet react like someone has the plague if asked to grab a phone. That is your job, if you are so scared of Covid working at BB with the public is not for you. Actually saved me 30 bucks though as I bought the same phone I was after on Amazon for 30 dollars cheaper the Best Buy.

I went there for a converter box for a tv I bought that would not bring the digital signal into tune. I roamed around until at last I found what I was looking for sort of. Unfortunately the entire time I was in store nobody bothered to ask if I was finding what I needed or if they could help me find something. I know with my rugged looks I probably can scare or intimidate people not even trying and nobody can see me smile when I sport a full beard. I have since shaved it off in hopes that people will be more friendly towards me LOL! Tradition beard in winter 5 oclock shadow spring summer fall.

Once again a leader in customer service. Returned keyboard in packaging with flaws. Replaced with different brand no issue.

Im a little confused by the comments of outstanding customer service. I got in line to purchase one item. There was one customer in line in front of me and one customer at each register. A third person got in line behind me shortly after. After the first register finished with the customer that employee left the register and walked to the other side of the store. The other register then spent the next ten minutes with the customer they were helping. Several other employees walked by and saw the line was up to four people now and kept going. No, I dont believe they have that good of customer service here, at least when it comes to assisting at checkout.

Had a problem with a new laptop and didnt call ahead. Found out you are supposed to make an appointment with the geeks and I saw that they were booked solid until late afternoon. But they saw me right away anyway. Great service! They would get 5 stars if they kept an inventory of parts and accessories for older electronics AND had a salesperson who knew what it was.

I bought a laptop online for pick-up it was ready. They were quick to get it and though Its probably for the better that shopping is appointment based. I kinda didnt like not being able to shop through like a Target or Walmart.

Decent location, friendly staff, and not crowded. Went in looking for a few items, but could not locate. Helpful start tried to locate but just out of stock.

Worst experience ever!! Will never order from Best Buy online again for our business. Ordered a dryer for a rental property in January and the site showed it was in stock and available. The day of delivery after email confirmation of our appointment, it never shows. I call Lynn to be told it will be delivered on the seventh. It was supposed to be here between 7 AM and 1 PM. At 11:40 AM I get a call that they won’t be delivering it. At this point the residents that live at this rental have taken two different days off to be home for this delivery. And now no dryer. On calling in after a very long amount of time on the phone I was told that they contacted the warehouse and assured me that it would be in town on February 11 and would be delivered for sure on Friday, February 12. Guess what. I got an email today, the 11th, that my item was no longer in stock. I called and was given multiple different excuses hung up on after what was supposedly a bad connection though they confirmed my number and never called me back, and was told that they could get me the dryer I ordered March 18. A dryer that showed online it was available when I ordered it, and then promised delivery three different times and never showed. Absolutely unacceptable business practices.The resolution, next time I order something from Best Buy they will compensate me for my troubles. Are you kidding me. Why would I ever order from you again? Thank you Lowe’s. I called they had one in stock as their website showed and they are delivering it for me tomorrow

Love this place! Good prices, price matching, and helpful people.

The staff was very helpful in finding the product and very knowledgable of its uses and the uses of other similar products. I have it a three star for limited product

Went to Best Buy in Nampa as a disabled person and the staff tells me that they will see if someone is COMFORTABLE helping me.

Just purchased a new TV and sound system, went wondering what I was looking for and spoke to a rep for Best buy and the person was a big help. Thanks to him I got what I was after plus I got some pretty good advice. Now I have bought all my computer stuff and TV and sound system from here, I will be purchasing more thank you.

I dont know why I ever went back. Overcharge and under-deliver. Bought a stereo and speakers for my sons truck for Christmas. Hes at college so I scheduled the install for the store nearest him. Got the confirmation email. He drove 40 minutes to the store with his roommate following him (4 hour install). Got to the store and they had no record of his appointment. I sent them the email I received and they still couldnt find it. Had to reschedule for 2 weeks later. I tried to call the store to talk to someone about it and waited on hold for over an hour and still wasnt able to speak with a human. Ill never go back.

They did away with their dvd section, and only have a few new releases now. Great selection of laptops though.

Great sales people. They always help me find exactly what Im looking for.

The Employees are very knowledgeable here. I only needed a charger for my phone and I asked one of the employees where I could find one. He told me the exact location of what I was looking for from memory. The Cashiers are also very kind

Stood in line forever lots of blue shirts running around but long lines for registers. Understaffing didnt seem to be the issue as there was plenty doing nothing but only one register open on a Friday night at peak business time???

Good service, staff was lots of help.

This is our go to store for electronics. We love walking through the store to get ideas for up coming birthdays.

Rude girl in the cell phone section. I think she was deathly afraid of covid and it had driven her a little crazy. Dont bother attempting to spend your money here, order whatever online. Cheaper and less dealing with bad customer service.

Bought 2 phones and bought 90 days service on both. However one phone had been returned and its in Spanish and we havent set it up yet...need to find some that knows spanish first to help us.

Good big front store. Very difficult to contact by phone for customer service. Especially the Nampa, Idsho store

They have amazing people for when you want a new phone, washer, dryer, fridge, even game and game consoles. The employees are friendly and are always willing to help. Im definitely coming back if I need something tech related.

Horrible experience- went in had a question and the parking lot was pretty empty- store wasnt to busy and I asked a rep for help and she said I needed to go to the front and put my name on a list and it would be at least an hour. I had my kids with with and left and drove 15 minutes away to Walmart and got instant help with a super friendly associate that was very knowledgeable. Very poor customer service at the nampa Best Buy- was my 2nd time there. 1st time wasnt great either :-/ I liked going to the Boise Best Buy when I lived there... but dread going to Nampa once since Ive moved to Nampa-its pulling teeth to get help there!

I have a great time anywhere I go especially here!! I love looking at all the new gadgets they have..I even found a Bluetooth TOASTER!🤣 But honestly they were very helpful in finding the items I did need.

The Geek Squad was not only experts, but they worked together as a team solving the problems.

Friendly, competent staff, plenty of space, and all kinds of cool tech to play with. The people were very helpful and accommodating, and the process of getting what I wanted was efficient and pleasant. I would highly recommend this store.

Good option for electronics, good policies

Excellent customer service. When other stores dont have what youre looking for, you can always find it at Best Buy

Jesus does a great job and is very patient with me and my family and takes the time to find and inform us about which appliances or products best suits us thank you Jesus!

Guy tried to sell us a tv saying it was 4k when it was not. Thank goodness little man was with us and thats how we got a good deal, not thru their team.

Best Buy is cautiously one of my favorite stores. I love their inventory, but you really have to compare prices. Sometimes Best Buy has really great deals that just cant believe beat, and I love it. BUT a lot of the time their every-day shelf price is a bit higher than you can find elsewhere. Its a cool store to visit and check out the merchandise, but price check before you buy. I highly recommend signing up for their e-mails and getting daily deals in your inbox.

Very fast and the clerk was very helpful.

I do love Best Buy. You pay more but they are experts. The hours are 12-7 right now and thats a bummer but I understand if peak hours due to Covid-19.

Always helpful and very polite staff

So, I can browse inside your store for hours and hours but I cannot purchase anything until I cover up my nose and mouth. To me, this is about compliance, not about actual science. You do not honor medical exemptions, which is a form of discrimination. By the Civil Rights Act, you must supply public accommodation to parties including those that are protected by ADA LAW (Americans with Disabilities Act). You are discriminatory.For the ADA, a first violation under title III from $55,000 to $75,000; for a subsequent violation the new maximum is $150,000.

Extremely knowledgeable geek squad car stereo tech.

Great customer service. Staff was very helpful and gave us exceptional service.

Got just what we needed.

Sam was excellent at the Nampa, Idaho location! He answered all of mine and my husbands questions about GoPro and all of the accessories. He spent a lot of time with us too. If he didnt know the answer, he didnt make it up just to make the product more desirable. He wasnt just trying to make a sell, he wanted us to get the right GoPro for our familys activities. His location didnt have the product in stock, but he made sure another location had it ready for pickup when we arrived. Sam was so knowledgeable about the GoPro and he had practical experience with it which helped answer our questions. We could only research certain things online, but Sam was tremendously helpful. He was incredibly professionally as well. He looked you in the eye, he knew what questions to ask us, he knew when he needed to just let us look things over by ourselves, and then he didnt just leave us hanging. He checked back in on us to make sure we were taken care of. This guy was hands down, the best electronics employee that has ever helped me by far. I can also tell that Sam was raised right by someone who wanted him to be successful. Thank you so much Sam. Keep up the great work.

Salesperson I spoke with was very knowledgeable and courteous

Sales consultant, A. Sheets, was very helpful. He was very informative as to the products my wife and I had questions about.

I love Best Buys offers and prices. 100% affordable. Went here for Black Friday shopping, got my fill, and my pockets are empty.

Its a best buy that never has anything in stock.

Greeting right at the door right away by THREE people. Felt like walking into a typical cliche type of, a pushy car lot.. eager to make a sell. But, we did find what we needed... partially. Definitely higher priced, by ten to twenty dollars above what normally the same like items would go for. Guess thats how I can pay so many people to stand around

Customer service, floor management, simple business employees, are some of the best people i have met. They are always willing to help and almost all of them have had experience with a lot of the product there at Best Buy.

This was the worst place and the worst employees that Ive ever seen. Werent wanting to help and then when we had a couple of questions we had atleast 5 employees who walked around and past us without even asking if we needed any help

Spent 15 mins in this store... not one employees ( and there was at least 15 gaggeling around) acknowledged or greeted us. We tried to ask a question 2 different times and these rude and incompetent workers walked away!Hands down, worst customer service I’ve experience in a long time!I’d give zero stars if it was an option!I’ll just shop online.

Apparently discrimination is the policy now. I was just informed by an employee that the person in charge of appliances refused to come help me because I cannot wear a mask. The employee said I could call (I got tired of holding after an hour and a half) or go online (I need a price match, so online isnt an option). I have never been more embarrassed in my entire life. Your employees seem to think I chose to have severe anxiety and can just turn it off.

Its Best buy, not much else to say. Staff is friendly and do their jobs well for being underpaid.

If your into looking at empty shelves go to Best buy in nampa..