Me and my husband came in to the store to find out why we were having issues. Megan explained to us about the new network and explained that our current phones were not compatible and got us into 2 new phones! One of the best experiences Ive had in a while inside the store!!

Overall very good customer serivce. We needed to add two people to our family plan and the young lady rosie helped us through it all. She had a store full but was very sweet and understanding of everyone there.

Have to start of by saying best customer service I have received. I am from Alabama and service is by far better here. Rosie was very professional and all to sweet. She made sure I was taking care of before I left on my fishing trip

Megan is amazing! She gives the best customer service. I came down from Michigan and have never had a better experience with Boost. She could teach the other stores a thing or two. If I could give more than five stars, I would.

I have received a test message from t-mobile and I clearly have boost. I am so glad I came in because they said I needed to trade my phone or I would lose service. Rosie helped me and was able to upgrade my phone with boost. Thank you boost

Rosie is beyond amazing and very good at what she does. I came back very upset my iCloud wasn’t working. She got it working and then she got all my pictures back along with my Facebook and cash app. I wasn’t able to sleep I was so stressed but Rosie helped me and was very professional at handling every issue I threw at her.

Michigan Needs a Megan!! Very helpful, Very Professional, Very Kind! Didnt catch the other girls name but the store gets an A+ from JayDo!!!

Had purchased a new phone. A upgrade from a small phone. Great service and fast.

Megan was AMAZING!!!!! It was an honarble visit with her!! So helpful

I visited this location today and was impressed Olivia is just a sweatheart and has so much knowledge eventhough she was alone and so busy some people were impatient and gave her a hard time but that didnt bother her she handeled herself in a professional matter Boost needs more staff like her in NC

Rep was pleasant, fixed issues,Speaks multiple languages.Open late.

Very helpful, very pleasant atmosphere. The staff is great

Small but nice. Open till 7pm.

Fast and friendly to everyone

Great customer service. Rosie has been on me about me upgrading. Alŵays nice to see her smile. Always pays attention to every detail. Finally gave in. So i got the stylo 6. Very fast phone.

Meagan at Boost Mobile off of 501 and 3td St in Myrtle Beach was remarkable. I was on vacation and my phone quit working. She treated with great respect and consideration. Been with Boost for many years and this is the best service I have ever gotten . People in NC could learn a lot from her.

When I came in to see what the issue was with my phone. I was given excellent customer service from Megan. She helped me figure out the issue with my phone and was fast and efficient. She really went above and beyond.

Came in to do a new line. Ended up leaving with 2 phones. For the price of one. Rosy will be my go to from now on. Keep her and make copies of her. See you all soon

Store cleck Harley was great. She long and hard to get phone out of Verizon and set up with Boost

I was here April 27th. We went in for a routine phone bill question and ended up leaving with three new lines! The girl, Theresa I think (pretty girl with an accent) was so helpful. She informed us about the different plan options available, porting my phone number to my significant other’s current plan, and answered all of our questions! I am not typically a people person, but this girl made me feel comfortable and educated me about not only the things I asked about but other things that I didn’t EC know I wanted to ask about! Way to go hiring managers at that boost store! This girl is great!

Great service, inexpensive. Everyone was helpful.

Great customers service. Way better then metro. Rosi is VERY good at knowing her stuff.Was helping my wife and i while helping others. Very respectful

My little sugar rosy. Is too sweet. She is has the voice to claim to person down. Helps to get all information you need to decide on your right phone and transfers everything

I had a great experience at this store. Felipe was the sales rep who helped me pick the perfect phone and showed me all the features of it. He was very friendly and knowledgeable. Thanks alot

Loved the service when i walked in the door.Brenda and Rosie were extremely helpful. I recommend Boost Mobile.They were so sweet.

Great service, decently priced and they have all the latest phones

The best help and most outstanding people you have and they need to be credit for it. One of them was the manager very sweet and helpful.

They are very professional. The two young ladys. Rocko and Elizabeth were great. Went the extra mail to make sure we were good to with our new phone

Rosie is awesome! Thanks for going the extra mile with us. . very calming and professional.

Came here upgrade my phone. Did not plan on spending over $100. Rut and Rosie sold me the phone and talked me into it. Absolutely wonderful customer service experience.

I came in to see why my wife wasnt able to contact me. The young lady named rosa was very nice and very patient with me. I have been in here plenty if times amd delt with the other reps amd never treated like I was with her. Rosa did not care I wasnt buying anything. She was glad to help a old man out. She is a keeper

Been with virgin mobile for 22 years. Customer service here %100 bomb... rosie and Karen did great- upgraded me and got my husband a new line.

Courteous,

Has a very neat store. Always willing to help a their customers. Will be sending family and friends. has a variety of phones and accessories

Rosies and Harold are such sweethearts. Very clam with helping me transfer all my pictures and contacts.

Love my phone

Horrible experience! Don’t sign your receipt until you have checked it. The guy Sebastian added a phone case, phone clip and 3ft usb card to my purchase. He lied about the price of phone to offset the accessories he added for his commission. Then I ask for a refund. Guess what no refund on accessories. Had to talk to his manager over the phone. She was very rude would not give her name and told me this was her day off! I got my refund after having to scream. don’t go there and if you do check your receipt

Im not very tech savvy....these girls (and guys) make it seem like they were born with cell phones in their hands on boosts network!icing on the cake was thelittle blue roth speaker she threw in for free...always pleased with this store

Upgraded my Motorola to a stylo. Wasnt to sure about it. Rosie was a sweetheart and helped me with all my information. Her attention was super.

Customer service was horrible and they sold me defective accessories for my cell phones. I had to go back on 3 different occasions to fight for a refund. I finally got it from manager who admitted knowing of the defects. Selling bad product. Go to a different Boost store. I highly recommend Boost just not at that location.

The staff here is very rude. First off the location is in a ghetto shopping mall. I bought a Moto g7 play here. The phone itself was okay. I bought a screen protector at the nmb location and it was defective. No problem. I called and talked to a manager and they told me to go to this 3rd Ave store for an exchange. Well the 15 year old employee had no knowledge of this and got a nasty attitude and refused to call the manager even after I provided her Information. All in front of my young child. I did not get my replacement screen protector after driving a hour out of my way wasting gas and not only my time but my daughters. Needless to say I was upset. The next day I called corporate. They took care of me and noted my complaint against this store

I love the staff there theyre very friendly they are about their jobs there are very efficient I love going in there I feel well respected

The boy with pimples either from dirty skin or from him picking because he is on drugs,not sure which one but he also wears glasses, has the worst customer service possible. He has no real work ethic. We had to go to another boost and i hope boost takes a look inside at their employees.i believe his name is Sebastian. But he made it seem like the phone was messed up because it was dirty. Well no it popped off prior to it getting dirty. My husband works construction,of course it gets dirty. But he couldnt help us and he was incompetent.

Did everything i asked was very helpfull thank yoy

Always very helpful. Dont know his name but he went above and beyond today to find out why my phone wasnt charging. Come to find out it wasnt the phone. But just the charging chord itself. Thank you so much!!

Staff is very helpful if Im having any issues. The women working there are super nice and bilingual. Great phone options and accessories.

They were having a staff meeting and didnt open doors until 920 (open time is 900). Then they only had 1 person helping customers but 15+ employees. Waited for 30 minutes before leaving. So disappointed in their lack of customer service.

Much better customer service. Karen and Rosa helped me with my purchase. They were very helpful and answered all my questions. Went tk conway location. The lady there was no help at all. She claimed she was rhe manager and couldnt give me no deals. Glad i came here. Will not be going to conway

Terrible and thieving staff. I purchased a iphone 6s and i asked if it came with headphones and the salesmen said no. 3 months later i look inside the box for stickers because my daughter likes stickers and i looked at the back of the box and it clearly stated headphones are included. So i go to the 3rd south location and the salesmen there told me to be realistic and its been 3 months... Mind you when i bought it a guy told me headphones were not included. Last year i bought a moto g6 play that comes with a gel case, the saleswomen called her manager and asked if they were charging extra cuz of the case. Im switching to metro.

Ok so I was switching from AT&T to boost mobile to save some money. I go into boost mobile as they had a pretty good deal to bring my number and service over to boost mobile! I was quite excited at getting a new device and cheaper service. Well 2.5 hours later in store finally got service and my new phone. I went with the Moto E5 Plus. The wait didnt seem to bother me at the time because well things happen, and at the end of the day Id have a phone and service. Well two weeks in and I have already purchased another phone and went to Straight Talk for my provider. I still have my Moto E5 Plus and my boost mobile service, but will not be renewing my service through them. Call quality sucked everyone sounded muffled, texts seem to work fine. Data is a another issue in itself. I was to get 4G speeds, and I couldnt even load google website up at all, nor access facebook, receive emails, etc... Internet was non existent at 4G. I am very experienced and educated in phones. I have worked with AT&T and Verizion in previous work experiences. I took 4G off and turned the phone to stay on 3G. Once I was able to do this, I was able to at least load a webpage up and check facebook but very very slow. Load up times were anywhere from 1 minute to 5 minutes just to load a webpage up or update facebook. I would of returned my device but was outside the return policy, which by the way is ridiculous because they charge you a restocking fee anyways regardless of why you are returning the product they are selling. I read one review here about the accessories, and I can say she is correct. Make sure you check your receipt because I came in to purchase a phone and service. Not a case, screen protector, and charging cord. I didnt authorize those purchases, and the agent didnt advise me I was purchasing them. The price would of been nearly 50 dollars cheaper without those. The case itself sucks, fell apart within two weeks. I suggest staying away from boost mobile and going with straight talk or a more reliable carrier.

They really need too train there employee so that all of them will be on the same page. The one thats on 3rd Ave in Myrtle Beach is very busy, but the staff unlike most stores still are polite.

Good company I join,I got 3 lines for 100 good to me and my little family.Johnathan Laurdine

Went there to buy a prepaid flip phone. Not only were they rude but they said multiple lies after refusing to sell me the phone without activating it right that second in their store. The reason they wanted to do that was to get commission then had the nerve to lie about it. STAY AWAY!

Boost is tripping, call customer service they tell me to buy just a sim card. Call the store to see if the contain the sim card i need, they say yeah bring the phone. Go to the store just for them to say they cant sell me just a sim card. Waste of time 🕒🤦‍♀

Friendly and helpful staff

The best coverage in America with the best deals on family plans

The store on 501 and 3rd avenue to are the rudest people I have ever metthey tried to force us to buy an iPhone we werent looking for iPhones we were looking to change our service... I will never go back to that store again

Every rude employee doesnt tell the employee everything when in training and doesnt stand behind what the employees tell customers about the service. Dont use boost mobile you wont like the service.

I get great service when I go there

Had to switch stores since one closest to my house was shut down. This store sux tho. Only two ppl ever working and the lines are outrageous

Cost me more there than online thats not fair

The worker was very rude & didnt want my business. I had to go to Georgetown to get service.

Was not open, close early to eat Turkey

Boost Rep helped my mom fix her phone

Welcoming great.

Love it

Best deal on cell phone

Didnt find anything I needed

Service wasnt very good at this location

Great place!

Good people

Went to Conway about 2 to 3 weeks ago. Had to wait. Had a sign on door saying he back in 30 min and was more then a hour. Lady there did not know what she was doing. Asked questions and she didnt know not a thing. Decide to come to this location. There were 3 young ladys. They gave us options and broken it down to lets us know what the heck was going on with the 3g which is crazy we needed new phones. Just wanted to let you know if you need help. Just make the drive to the beach location. It worth it.

Very good attention they give. Just a girl working. But I help everyone with a smile. Very kind.

The Hispanic girl always helps very good attention, and gives good prices, not like the boy who works thereIf I stay in Bost, its because of the girl who helps me when my phone is damaged

Good attention

The truth is, that store has poor service last month I went to buy a phone when I got home for the person who was the phone, he did not like it, I returned to return it like 10 minutes I get that they cannot return the money to me and they did not return the phone to me. Nor the money and something else that that same day I still paid the plan for each month as I did not have and I did not buy another phone because they were using the phone credit I realized how after 15 days the truth is that if they spend now, it is They want to fix things, no sir, I think I have dignity, I dont want to be begging people, maybe they were more in need of that money, I dont recommend that store on the 3rd Avenue.

They close at 5 on Sunday not at 6:00