user
Seaway Appliance Center
2006 Henry St, Muskegon, MI 49441, United States
Appearance
Seaway Appliance Center
Comments
Ch
Review №1

Knowledgeable friendly staff.i always buy here. Bought dishwasher and had it installed the next day. Bought washer and dryer also. Gas stove too. I have shopped around but eventually buy here.

Me
Review №2

Very friendly. New and used appliances available. 60 day guarantee.

Ra
Review №3

I love this store and their employees are just as amazing as my beautiful new side by side n stove...I would recommend anyone here actually I already have to my brother Chris up north in gaylord

Ol
Review №4

It would be nice if they would answer their phone or even have a recorded message or voicemail system that lets you know if you’re even calling the right place. Instead, the phone just rings and rings and rings…

Ad
Review №5

Great, knowledgeable and friendly staff. Definitely helped make the purchase easier. Would highly recommend buying your appliances here!

Gr
Review №6

Always a pleasure to shop and purchase reasonably priced quality appliances from Seaway Appliance! No sales pressure, from professional and knowledgeable staff and absolutely no hidden charges, plus friendly and knowledgeable delivery staff! In business in Muskegon for an amazing, ninety three (93) years!

Je
Review №7

Good used washer and dryers, Support local small business,

Li
Review №8

I have bought several appliances here. My new stove didnt work. The repair guy was a bully. He never addressed in any way the fact that oven wasnt cooking. He tried to convince me there was no problem by not letting me say anything, by talking over me. I called in a different repair man, who actually agreed with Seaways guys basic diagnosis, but he also had a reasonable explanation for the problem I had, and talked to me as if I was a sentient human. Seaways repairman made me very much never want to deal with them again.

Br
Review №9

Great people!

Er
Review №10

Staying local (non-big box), I bought a dish washer from Seaway 3 1/2 months ago (January). After installation, I found one of the wheel trolleys for the lower rack was cracked. Seaway ordered a new one from the mfgr - then crickets. I called back at 1 month, then 2 months - this little part is still not in. Never got a call, never received a customer service apology. It will be 4 months in May and Seaway has not even bothered to give me a call. Taking my business elsewhere.

cd
Review №11

Good selection of appliances, can expect some discounts if youre purchasing multiple pieces. They even carry some used appliances for those on a budget!

Ch
Review №12

I received the best service ever! I had just come from all of the other big box stores and was on my way home when I remembered stop at Seaway Appliance. Not only did they have exactly what I wanted in the correct color, but it was in stock and cheaper then anything else Id looked at! On top of that they delivered it the next day. I was so embarrassed that I went to Grand Rapids and back, and the best place I found was literally a few miles from my house. Most definitely recommend.

Ji
Review №13

Excellent people to deal with. They are not pushy towards anything and will answer any questions you have.

Ki
Review №14

Seaway Appliances always takes the time to help and Id never go anywhere else.

Pa
Review №15

Check with them for Whirlpool parts.I paid $25 less with them than at the Whirlpool website.

Al
Review №16

Very pleased with my experience at Seaway Appliance. They had what I needed at great prices and delivery was a breeze. Thank you!!!

Su
Review №17

Very informative, got in and out quickly.

Ti
Review №18

I needed a new washer and dryer. Seaway Appliance is one of the few appliance sellers in town that has a service department, so that solidified my decision to explore the stores offerings Tom Ziegler, salesperson, did an exceptional job at showing me a variety of makes and models and explained the differences between all. With his help, I was able to chose products that fit my needs. I am very comfortable with my purchase decision and I will give Seaway Appliance repeat business.

Te
Review №19

Great home town company and service.

Sa
Review №20

Excellent service. The delivery/installers were fast, friendly and informative. Thank you Seaway!

lo
Review №21

The salesman was very helpful. The delivery and installation guys were very knowledgeable, efficient, and nice!

Ma
Review №22

I got all my appliance there. Excellent service and they have repair personal. And real quality appliances.

Da
Review №23

Service guy did nothing to try and fix our 3 year old washing machine. Didn’t even check underneath. Quoted a new motor and “capacitator” for $435. It’s “capacitor” by the way. I don’t think he knew how to look up the error codes. I fixed it my self for $88 plus his service fee of $69. I tried to go local but they are their worst enemy.

To
Review №24

Extremely well educated staff, only the best products

Da
Review №25

I went in to there store a bought all new Maytag appliances in December 2019 the guy that placed my order said I would have a 2 to 3 week wait to get them in Olmsted 5 months later I Finley received all my appliances I spent around 8 thousand dollars Now here I am 2 months later my wall mount oven already quit working !!! I called them and they said I need to call another company to do the warranty work what a joke I would never recommend them to anyone the worst customer service I have ever experienced I will be Contacting the Better Business Bureau don’t never shop there

Me
Review №26

My mom came in because her dryer was having problems and she needed it repaired. They gave her a number of a repair man. It was the number of Sex OFFENDER who molested a girl!!!!! WHAT IS WRONG WITH YOU PEOPLE!! IT NEVER OCCURRED TO THESE PEOPLE TO DIVULGE THIS INFORMATION!! My daughter was there while we were at work. So then when my mother came back in after having found this information out and the lady that works there SMILED AT HER!! Your a small business that thrives on there consumers. I WOULDNT RECOMMEND THIS BUSINESS TO ANYONE THAT NEEDED HELP WITH REPAIRS UNLESS YOUR OK WITH SEX OFFENDERS COMING INTO YOUR HOME!!

WA
Review №27

Excellent selection. Friendly, knowledgeable staff. Great prices. Delivery service. Most importantly, a servicing dealer.

Wa
Review №28

Always get real good appliances here

Bi
Review №29

Excellent purchase and installation on an Magtag Dryer.

La
Review №30

Very nice and helpful staff. I would not go any place else.

Bi
Review №31

Prices way to high and you can get a better deal else where.

Re
Review №32

The sales agent was very friendly and didnt try to sell me a stove out of my price range. I definitely recommend this store!

L
Review №33

Great appliance store. Great service. Prices just as good as big stores, better service! !

Kr
Review №34

Nice selection, but they dont haggle on the prices. Even on the used items.

De
Review №35

Nice people. We had a lot of questions and they answered then all.

Jo
Review №36

Used area to save some $,second to none.

Da
Review №37

Very rude. Didnt answer my questions and they tried to play dumb, when I already did my research before hand. Over priced. I dont recommend them.

Ke
Review №38

Good customer-service and great appliance repair They might cost a couple of bucks more but they make up for the difference in customer-service

Ni
Review №39

Very knowledgeable staff.

Co
Review №40

Very helpful friendly service.

An
Review №41

You might find a better price at a big box store but cannot match their service. Let me give you a situation that took place on a Friday afternoon. We were packing for vacation and our full 21 cubic foot chest freezer malfunctioned. We called for service and in one hour they were here. long store short needed to replace freezer. We called the store, went in and picked one out and they arranged to deliver it that same day. Because of them we didnt loose one item and could go on vacation with no worries. Always buy all our appliances from them for this very reason.

Ma
Review №42

Price is way to high you guys want between $1200 to $1300 for a set of Amana washer and Dryer .. you can get the same ones at Abc warehouse and HomeDepot for under $1000

Ja
Review №43

Wonderful service smart people will go back

sc
Review №44

Seaway appliance was very helpful in picking out my new washer and dryer and they gave me a good price

Da
Review №45

Pleasant experience. Great price

Ke
Review №46

HORRIBLE! The salesmen Zig only cared about the sale. I called after our units were installed and he was so rude to me. I had a question on pricing and he literally told me I do this everyday and you are lying. I would never reccomend them to anyone. I paid $350 more for their customer service and to shop local and I will never make that mistake again.

be
Review №47

I would give zero stars if possible. We purchased a top of the line washer and dryer from Zig. We like to shop local and realize i might be a little more expensive. Within one day 5 days of our purchase we saw the same units for $350 less than what we paid. Factored in full delivery, install and tax and it was a $200 difference . I called to see if there was anything we could do since we are starting a family and $200 is alot. He was so rude. He trash talked the other business, told me I was wrong and they are liars. Then said there was nothing he could do because we got a good deal and basically hung up. I wasnt thrilled with his attitude when we were shopping there and that should of been my red flag. I WILL NEVER RECCOMEND them or him. He is a salesperson and sales are all be cares about.

La
Review №48

Great service, great advice and wonderful people!

Gr
Review №49

Great service and prices.

Ku
Review №50

Very nice people!

Le
Review №51

Good place for repair parts.

Me
Review №52

Usually have a lot of appliances to choose from.They stand behind their products with a guarantee.

In
Review №53

Exellent service !!!

Information
8 Photos
53 Comments
4.1 Rating
  • Address:2006 Henry St, Muskegon, MI 49441, United States
  • Phone:+1 231-759-0002
Categories
  • Appliance store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations