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Window World Utah
4995 S, Commerce Dr, Murray, UT 84107, United States
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Window World Utah
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Pa
Review №1

Windows look great, workers were nice and timely. Docked a star because the front desk girl needs to learn how to not interrupt people when they are speaking. Kept cutting me off when I was explaining how we wanted to put some money down on our windows. Good customer service goes a long way, just saying.Update: found lots of stuff wrong with windows from poor installation. Messy caulking, bent frames. Getting a hold of anyone or getting responses back is very difficult. Paid too much for this kind of trouble. Poor customer service still stands. Will not use this company again.

El
Review №2

Very nice however they do not do small jobs

Al
Review №3

We had all our windows replaced twelve years ago. We were impressed with the quality of the windows and the competitive pricing from the beginning. Recently, we had to replace one window and I was worried about whether the warranty would be honored after over a decade.There was nothing to worry about! The company was professional and easy to work with. They consistently reached out to keep us updated with the status of the replacement window since manufacturing times were a little longer than usual in the current environment.When Woody came out to install the window he was kind, friendly, and fast. Our new window looks so clear and fits perfectly. Thanks for such a great experience! We will definitely be referring our family and friends your way!

Ph
Review №4

I needed three windows replaced due to water intrusion. Called a few places and they were rather expensive. Called Window World. There was no upsell, just an informative chat of what they offer. The price was unbeatable. The product is top quality. The installation crew, Nefi and Jaden did a great job. Then I called for front and rear door replacement. Same quality product and installation, with the same two installers. Next, Im replacing the rest of the windows and one more door. Window World is my one stop shop for doors and windows. I received nothing for this review.

to
Review №5

Prompt bid. Came in very competitively priced and was very polite. Didnt pressure me to buy anything. Gave accurate information about the competition. They know what they are selling and are in tune with the person they are selling to (I prefer straight forward and no fluff approach.)

Ka
Review №6

I am so pleased with my windows. The installers, Jayden and Neffy, did a wonderful job. They were an excellent representative of their company. I did find a tear in one of the screens, but they returned a few days later and took care of it. Jayden and Neffy did their job quickly and efficiently. I would use them again if I ever need any window or door needs.

Ju
Review №7

I would have put zero stars no install trying to cancel they stayed Nov. Now it could be March or April....2022...not happy for sure trying to cancel and not getting response I thought this was family owned...

Ca
Review №8

We have contracted window world for the purchase of two windows with install. $1295 was the price for everything. We paid $600 up front to get the windows manufactured.Since then we was informed that an additional fee will be charged for lead paint tests. Both windows are in the same room 10 feet from each other. We agreed to pay for one test. Due to it being the same room same paint. The tester now tells us there is a three window minimum on testing.It has been months since we ordered the windows,We are going to request a refund in full, or even buy the windows and contract someone else to install.I cant recomend window world in salt lake,

Pa
Review №9

So far its been amazing!! Very satisfied with the service.

Al
Review №10

I had 7 windows installed by Window World Last week. They not only beat out all the competitors price wise but it was actually cheaper than doing it myself! The worked with my deadline so i could still take my vacation which no one else could do. The install was done in 3-4 hrs including an 8 foot window in the living room and a 5 x5 foot window in the master bedroom. They were also able to preserve the trim on the outside of the house which saved me a lot of money. The house is warmer with the heat running less than before. I am amazed how quiet it is in my house. I could not be more pleased with quality of the windows (they look great!) as well as the installation (so fast). I dont write reviews much but I wanted to share my experience. The regret I have is i should have done the windows 3 yrs ago! Thank you very much Window World.

Da
Review №11

Good quick service! Friendly smiles!

Al
Review №12

My husband walked into this store today to look for a custom window. He was approached by an old woman who didnt even greet him, she merely walked up to him and told him that he was wearing his mask improperly (while wearing a very ill fitted mask herself, might I add). My husband has breathing issues. She was extremely rude to him and basically told him that there was nothing there for him. Rude, rude, RUDE and unprofessional. Will NEVER give these people by money because of it!!!

Me
Review №13

We love window world! They are super low pressure, top quality, and competitive pricing. We got new windows over a decade ago, and are now in the process of adding new windows to a remodel, so of course we are using them again. They are worth it!

La
Review №14

I set up an appointment with him that I had to cancel. Then they called me three times that same day trying to set up the appointment again. Then they called every morning at 7 AM and texted for the next three days. Then when I texted him back and said please don’t contact me anymore he texted me the next morning at 7 AM trying to get an appointment. This is unprofessional behavior. No thanks.

Na
Review №15

Love my windows! Really updated our home! Great customer service both from the sales to the installation! Would highly recommend this company! The windows came much faster then originally thought as well! Can’t say enough good things!

Mi
Review №16

We have loved their windows and it has made a big difference in our utility bills. Unfortunately I broke the glass in one of the windows - completely my fault. When I called to order a replacement and to find out how much it would be, they said it would be covered under the warranty. I clarified that it was my fault and they confirmed it would be covered - that it would be in in about 2 weeks and they would come out to install it. Great customer service!

Ca
Review №17

Your products are top quality. The installers were on time and very helpful in consulting for our preparation before installation. On the day of installation, again he was on time, skilled at his work, friendly and timely. Thank you so much. I am sure that our addition will be greatly enjoyed because of your participation. Stan Hayden

Br
Review №18

I had SEVEN other quotes before choosing Window World. They were no nonsense and honest. The price was reasonable and the timeline was what i expected. I only gave four stars because of a mix up between the salesman and the warehouse. Window world corrected the challenge and gave me beautiful windows. The installers were friendly, fast and efficient. I would recommend Window world again to anybody.

Wh
Review №19

We had a great experience with Window World! They were all very respectful and professional. The installation was pretty fast and they kept our house very clean. I would definitely buy windows from them again.

Su
Review №20

Great product. Up front about pricing, install time after bid was exact. Installation crew were considerate. Life time warranty!Jason Davis was great to work with. Very knowledgeable answered all our questions.Very pleased with final product.

Ty
Review №21

The measurement appointment went super fast and the actual installation was impressively fast. These folks know how to install windows. Great value for the product. I love how I can chose either side of the window to open!

Je
Review №22

We had 6 windows replaced yesterday, and we were pretty concerned about having it done in the middle of winter, but the installation went like clockwork. The installers, Kevin & Eric were here on time and had 2 windows replaced within 1/2 hour. We were really happy with their work and they were very pleasant. They even vacuumed and dusted before they left. And the new windows are amazing. Excellent quality. Thanks!

Ty
Review №23

A company as great as this is a rare find these days. Ive had different services companies in and out of my house over the years and gone round with getting work complete or speaking to any over the phone but not with Window World. They are always so responsive to phone calls usually contacting me before even have to call. The guys who came out to do the work on our doors left my wife happy with the work and comfortable having them in our home. The salesman who came over to give us a quote was very straight forward and offered advice but didnt make us feel pressured at all. All around great experience, they all work efficiently as a team at this company.

Ca
Review №24

This father and son duo worked quick and was very conscious of the work they were doing. Making sure everything was just right from squaring up the windows to cleaning up after. Thank you for having pride in your work.Caryn

mi
Review №25

These windows are AWESOME! Those that work at Window World are very friendly and courteous. We did all our upstairs windows and it was a night and day difference from the old Aluminum windows! Not only were they more energy efficient, but provide great sounds proofing as well! When the windows came in, they installed them next day and the techs that came to install them were very professional and very efficiently installed the windows! I would recommend this company to anyone that needs new windows.

Se
Review №26

Seriously the best service ever! We were impressed by the product and price. When it came to installation the guys were great. Friendly, fast and courteous. They did a great job and cleaned up after themselves. They were awesome. If I hadnt replaced all my windows I would use them again!

am
Review №27

We had the best experience with Window World! They did installed 19 windows in one day, then came out and finished up the outside portion in less then half a day! The entire crew was so friendly and professional! I would highly recommend them!

Ta
Review №28

Im so happy with my windows! They are beautiful! Everyone at the company was great and easy to work with. Great salesman, not pushy at all. Office staff treated me very well and the installers were very professional! I highly recommend Window World!

De
Review №29

I love my windows, It has been a good experience dealing with all of you guys. All of your employee are so sweet to work with. The 2 guys that installed the windows are amazing, Good and positive attitudes they worked as a team to get the job done very polite and very respectful and very hard working men. i like how you guys work as a team to get the job done. They was having some problems with the front livingroom window, and the gentleman that came out to measure, showed up and help get the job done. Like i said good team work. I have already had 2 neighbors ask about you guys and a friend. I will definitely refer people to you guys. Keep up the good work. Your guys are amazing

me
Review №30

Had 10 windows installed and a sliding glass door on Wednesday January 3rd.. Yes January the downfall is it was a little cold in the house while they worked but they did an amazing job! They completed the job in one day and we love love these windows! The installers where very nice and professional and worked very hard to make sure we were pleased with the outcome! Thank you so much! you will get wonderful reviews from us!Thanks so much!

KG
Review №31

They did an awesome job on my house I could not be more proud of the windows I had put in my house it would have been nice if a one or have been raining and made my yard muddy but I do not blame them for that that is mother nature otherwise 100% satisfied with my windows thank you window world

Ca
Review №32

Awesome people to work with. Fair and honest.

Ta
Review №33

Ive had my windows for a full year now and theyre just fantastic!! Washing them is so easy, inside and out!!! 💖💖 Great price, great service and GREAT WINDOWS!!!

B.
Review №34

The experience was very good from start to finish. My installer, Chris, was extremely good and helpful when I couldnt get my stucco guy to come out. He arranged for Window World to do the job. Excellent job

ti
Review №35

Had 10 windows and a sliding glass door installed, couldnt be more satisfied with the entire process the office staff was fantastic and the installers were awesome they did the entire job in 1 day, they were polite and curious, they cleaned up after themselves as they went. I couldnt image a better experience. Highly recommended!!!

do
Review №36

Awesome windows, windows took 4 weeks to be manufactured. A day for install was scheduled, installers showed up on time and got them all installed in the one day. Completely satisfied.

Ru
Review №37

The whole experience from beginning to end was great! Starting with the salesman.The installers did a fantastic job as well.I have and will continue to recommend Widow world to family and friends.

Da
Review №38

Fast efficient and careful in the installation.. My outside noise of a nearby freeway is my biggest bonus that I can barely hear! I like the safety of moving both sliders and fixed windows to clean but also to get out in an emergency! Thanks!

St
Review №39

A little disappointed. You guys were doing an install on our neighbors house, and as fate would have it a large bird flew into one of our windows smashing the glass. I walked over and said, hey can we get a bid on this window? Could we pay you guys to remove that glass?Nope. Can’t give you a bid, can’t remove the glass but call us and we can come out... no thank you. Missed opportunity to make a customer.

An
Review №40

The company itself is a good company. However, this was our second experience with the company and it was very disappointing. We orginally contacted the company to purchase French doors, the sales person Jared, talked us into a sliding glass door. We had previously purchased windows for our entire house from this company and had a great experience that time, and told the sales person we wanted the door to match our windows. In good faith we signed the contract not knowing he had put the door he preferred vs. The door we requested. after the door was installed it was back and forth with the office and the sales person Jared, in one conversation with him he stated this is the door I like to put in. Needless to say the office staff tired their best to be a go between, there was no happy resolution for our poor experience and while we have a good quality product it is not the one we requested and thought we were getting. Double and triple check your contract and make sure you are educated on the product so you dont end up with something a sales person thinks is best vs. What you requested.

Jo
Review №41

They did excellent work. Will be hiring them again for another job.

Ga
Review №42

I had windows replaced 20 years ago, and even though the windows had a life time warranty, that supplier did not honor the written guarantee. So when I looked for new replacement windows, Window World had hands down the best built windows. Due to the high demand and some personnel issues, it did take longer than expected. I will say it was worth the wait time. And I respect a company who helps take care of an employee in need. So I highly recommend Window World and their windows. 9 windows replaced, and everyone of the is a noticeable difference. Thanks Window World. Jason is an exceptional sales person, with integrity not found much today.

Mi
Review №43

I love my Window World windows. Window World was so easy to work with and get my new windows installed. I am so excited to have a life time warranty. I would recommend to everyone.

Er
Review №44

Installers were amazing on time and very professional. The windows have made such a difference with the look and feel of our home, its so much quieter inside.

He
Review №45

I would give 10 out of 5 stars if I could. Window World replaced our old windows, the crew was so friendly, the windows are amazing, the prices were great, I cannot possibly say enough good about our experience. Would definitely recommend!

Li
Review №46

I loved my experience with Window World! No complaints at all. The install was quick and they were amazing, very respectful of my home.

Je
Review №47

I love Window World Windows! The quality and price is unbeatable. Their friendly customer service and wonderful sales staff are exceptional. I will recommend Window World to all my friends and fsmily

Ro
Review №48

Window world was absolutely awesome to deal with. From their friendly none pushy sales staff to their professional install teams. We got exactly what we wanted for a fair price.

Do
Review №49

The installers arrived on time and worked quickly and efficiently. They were very personable and explained everything to us. The windows are beautiful and we are very happy with them.

Za
Review №50

Horrible communication from day 1! Had my windows replaced and genius of an owner cant read a tape measure properly. Messed up on sizes leaving 2 gap around the Windows. States they would handle it and give a discount for the mishaps. Second window arrived 4 weeks later and was ordered the wrong COLOR!! Once again apologized and said they would make things right. Well 2 weeks later they finally got it right!!!! Well just now got my bill and still got billed the original amount! Called the last 5 days asking Shay about this, said she would call me back at the end of the day all 5 time. Surprise surprise no calls. Finally talked to the accountant and all in all they dont feel inconveniences arent worth crap to a normal person for the fact Ive had to take 3 days off total for Windows, loosing a lot more than your 50$ sorry fee. Take your business to someone else who cares

Ma
Review №51

Thankyou window world. We love our new windows and were so impressed with the installers and how smooth the process went. Now we have a beautiful view of the mountains.

Be
Review №52

We are very pleased with the work and workers installing our patio door. The installers were very professional, friendly, speedy, and careful. Thank you, very much!

Ke
Review №53

We are very pleased with the new windows. The people in the office were very helpful as they told us about the windows. The person who came to our house to give us cost estimate came out just a few days after we first contacted the company. Two other companies we contacted could not even came out to look at our house for more than a month. The men who installed the new windows did an excellent job. We are extremely pleased with the new windows and the price was about half of the price quoted by another company.

Ti
Review №54

Worker were very friendly, professional and did a great job. Even took time to replace a stop for us on a different window. The windows look amazing!

Ca
Review №55

Window World did a great job on our window replacements. Everyone from sales to installation were kind, considerate, and very attentive throughout the whole process.

Ji
Review №56

The windows were extremely competitively priced. We had a few challenges with the weather getting the windows installed. Were very happy with the final product! They look great and have resolved our drafty window issues.

Be
Review №57

Great service! They were on time, and clearly knew what they were doing, and were clean and efficient. They were friendly and answered any questions I had.

Ru
Review №58

I love the good job the Window World installed for our 21 new windows and doors. They look awesome with great price & quality. I recommend Window World for anyone who needs to replace the windows.

La
Review №59

Very pleased with service and installation. Very impressed with Kris & Jaydon . I rate their work A+

Yv
Review №60

Love window world. Thanks Jason for coming out and giving me an awesome deal. Other companies were trying to charge me anywhere from 10,000 to 20,000 for just 8 windows but Window World only charged me 3800 for all 8 and they are the same windows that all the other companies showed me. Best deal ever. We would also like to thank Woody and his son who came out and installed our window. Not only were they nice but they did an amazing job. Love the new look of my home. I highly recommend Window World for any one who is shopping around for windows.

Ca
Review №61

Window world has been such a great experience, I would refer all the people I know to forget all the calling around for quotes on DOORS & WINDOWS the service is well worth it AND THE INSTALLER ‘s are great & professional. Thank you WINDOW WORLD.CARL JOHNSON

Br
Review №62

Stellar work, attention to detail. Knowledgeable workers who are willing to explain the process and willingness to go above and beyond expectations.

Ta
Review №63

Window World was great to work with. Installation was quick and CLEAN! Our windows look great. Glad we used this company!

Be
Review №64

Being a home owner at some point you have to replace items that are worn. After searching and recieving expensive bids I had put new windows off for some time. I had come across Window World Utah for another try at the costly replacement only to be over pleased with the presentation of those who represent your company.From the first visit to discuss your product to the installers which are sometimes over looked. Chris Anderson and Cameron were prompt day of install. With the amount of windows our install took two days. The respect and courtesy of each day your installers were here and care of our home and my large flowers beds were greatly appreciated. The clean up was awesome and the install was point on.Im glad I have found a company that takes great pride in the workmanship they promise to deliver and those who represent your company with the great service and install.Thanks again,Beckie Monsen

St
Review №65

Nice guys. Did a good job and cleaned up after they were done.

Ma
Review №66

I love my new windows, they are very easy to open and clean. Im looking forward to being cooler in summer and warmer in winter. The office staff was very nice and helpful. My salesman and the installers were all great guys, worked quickly and neatly. When there was a problem with the storm door, the owner of the company came out himself to come up with a solution to fix it. Im recommending Window World to all my neighbors, and I just talked to the Utah Power guy that came to my house. He admired my windows and said that he also needed new windows. I told him to call Window World.

Jo
Review №67

Most bang for your buck. I researched for monthd before replacimg all the windows on my house and these guys were the best value.Customer service:I had an issue during the installation process, I let the company know and they took quick action to correct the situation. The owner was understanding and very easy to work with.I would recommend them.Thanks window world.

Mi
Review №68

Crew was on time, professional, had manners, and did a great job installing our windows, and cleanup! We love the windows!

Ke
Review №69

The service was great and the install went very smoothly. Very pleased with the product and would recommend

Ma
Review №70

Great team! Thank you for doing such a good job.

Br
Review №71

Great customer service! Woody and Christian did a fantastic job installing my windows, couldn’t be more pleased!

Ke
Review №72

Woody and Christopher were an awesome team. They were efficient, on time, clean, and did a truly professional job.

Sa
Review №73

Down to earth. Simple. Transparent. Great pricing.

Br
Review №74

Great install. Good group of friendly craftsman took care of everything quickly and professionally.

Ja
Review №75

Love my new door. installers were good and professional.

La
Review №76

Chris was amazing! Efficient, prompt, and hard working. He did an amazing job.

Ca
Review №77

Love my new windows. Great service all the way around.

Am
Review №78

Installers we great! I am happy with the install!

R
Review №79

I had replacement windows in my entire home by Window World - Murray. In short, I have a leak and the owner says its not his problem. This is after they slow walked me for months. Take your money elsewhere! If I could give it less than 1- (Hated It), I would. An excellent warranty means nothing if it isnt honored!

re
Review №80

Neffi was great, did a wonderful job, would highly recommend him for your service needs from Window World Utah. He was very efficient and pleasant.

Ci
Review №81

Excellent service, clean and professional installation! We will definitely be using window world again! Thanks!!!!!

Br
Review №82

I had a great experience with Window World. Quick, courteous, affordable.

Ni
Review №83

I cannot believe how unprofessional these people are. When installing my window they completely damaged my window seal and did not replace it, the window didnt fit in the frame and they had to come out three or four times! They were blaming the window but when they finally got it right it was because they had completely reinstalled at the framing part.While theyre technicians were installing one of them stole my dogs pain meds!!! I am 100% certain nobody else was home I knew exactly how many pills were left and the bottle was completely emptied after they left!I spoke with the owner and even had my husband take a drug test just to be sure which of course he passed! I never heard back from the owner about the test that I requested he have his guys take.I repeat myself they went through my stuff and stole my dogs pain medicine!!!

Lo
Review №84

Dont bother doing business with this company. I had a exterior front door installed and it took Window World three months to install my door. It was a standard front door, nothing special. No communication on their part as far as what the delay was and when my door would be completed. When I would call to inquire about the door I was told someone would be in touch with an update; never heard back from them. Now my door does not stay closed and again Ive been told that someone would come out to look at it. No one showed up or called.Take your business elsewhere.

Je
Review №85

The installers were prompt, professional and did great work!

As
Review №86

Courteous and professional staff. Thank you!

Ri
Review №87

Christian and Woody are very friendly gentlemen.Provided excellent service,an I am highly satisfied.I am very surprised how fast and efficient they are.Definitely a life long Wondow World customer.

Fr
Review №88

Windows World did a great job!! Glad we used them.

Mi
Review №89

Really happy with the service. From installers to salesman.

Ja
Review №90

They were great!

Au
Review №91

I needed my windows replaced, so I called all around the valley to get bids from different companies. This company made if very difficult. First, the phone number they had published was invalid. When I miraculously found the right number, they never showed up for the appointment to give us a bid. I tried to give them a chance to do business, but they made it impossible. Total waste of time.

Mi
Review №92

Wanted to get a window replaced and was told I needed to buy a minimum of three for a bid. NO THANK YOU!

Je
Review №93

The company was very professional and responsive. The cost is the only drawback.

Jo
Review №94

Great service and awesome windows!

We
Review №95

Very professional installers. Cleaned up all their messes.

Pa
Review №96

They were great to work with

Information
6 Photos
96 Comments
4.6 Rating
  • Address:4995 S, Commerce Dr, Murray, UT 84107, United States
  • Site:https://windowworldutah.com/
  • Phone:+1 801-505-9357
Categories
  • Door supplier
  • Window installation service
  • Home improvement store
  • Siding contractor
  • Window supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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