Worst Dunkin’ I’ve ever been to. I’ve tried this location 3 times since it’s on my way home and convenient. They never have anything I want. Always out of munchkins or the donut I want. Then I manage to get at least a few of one I like and they seriously give me ones that barely have frosting on them. This location is a joke and I’d rather go through town to a different location who can actually serve their customers.

This is the worst place I’ve ever been to service wise. They are always backed up and never quick. They never have what you need. I’ve literally sat here waiting 20 mins in the drive thru I get up to the window to sit at least another 10 mins watching them make another persons twoDrinks before mine. I’ve never been there and had a good experience like I have with the one on Chestnut Ridge drive. I dred coming here tbh.

Do you want stale donuts? Do want your order to be completely wrong? How about 7 of your 13 donuts crammed in a bag? Wrong drink too? Well look no further! They can do all of the above in just one visit. When I called to let them know that maybe next time letting a customer know you don’t have something rather than choosing for them what you think they should have is not appropriate nor what I paid for I was nicely greeted by an Andy Smith. He said he would refund my order and just come get the gift card the next day. When I arrived to get my refund I was told by someone else that I couldn’t have it that the owner said no. Wow. Why make promises you can’t keep? Why as an owner are you not correcting your mistakes?? Avoid this place. There are other locations that are close and so such a better job.

Amazing! This Dunkin’ has yet to fail me! My boyfriend frequently picks up my coffee for me, and he speaks so highly of an employee named “Zander” who is PHENOMENAL!!! Always double checks the order, always made perfect, and always SO friendly! Give that man a raise!!!!!

Havent actually bought anything here before, but stopped for gas and to use the rest room and saw one of the guys who work there walk out of a stall without washing his hands. Pretty gross, wont be getting coffee.

Absolutely the bestThey have my favorite coffee (Xtra charged)Love the donutsHot sandwiches are awesome

Always out of doughnuts and slow. They need to hire some people but the coffee and doughnuts are good.

Super good place. Way better than bridgeport.

Sometimes my food is a bit burnt but other than that it is good

Management should train their employees, a girl who took my order completely forgot and just walked around on her phone. other 2 employees were just talking and only one guy was running and making orders came and asked me what i was waiting for.

The lobby is temporarily closed until further notice. An update from the owner on Google would be much appreciated.

Waited over 15 minutes to order, there were 2 people in front of me. At one point 4 of the 6 employees were bunched up and all doing the same thing and one girl was doing absolutely nothing. They also charge for a cup of water. Worst Dunkin Ive ever been to. Why bother even opening if you have such awful service.

Is this even a real Dunkin?Employees are rude and unprofessional, multiple wrong orders, smashing product in incorrect packaging and cant maintain basic Dunkin legacy product stock that they are known most for.I understand being new and just opening but I also understand what brand image means and if corporate sends any secret shoppers your way its gonna be a bad time, dont do it until you can do it right. 👎Update : Andy smith, the manager attempted to make the situation right after admitting that there were poorly trained, new employees working that shift and offered a 20$ gift card as compensation.The owner then stepped in and refused to allow the supervisor to grant any refund in any way shape or form, even after their app failed and the employees decided to give use whichever flavor doughnuts they saw fit (which was later confirmed by the supervisor), not a good way to start a business location, What a way to represent dunkin too! 🤣👏

Great new store, great customer service. So glad they opened. Had a large iced coffee.

Very nice placeGood serviceFair prices

Service was ok but the hash browns were burnt on the outside and uncooked on the inside. Didnt have the strength to go back to the drive-thru

The Dunkin isn’t even built yet, Idk why the other guy left 5 stars. But I’m leaving one star to make it fair. Yanno?

Already know this will be great!

Great food, drinks, and service

Cold drinks.

Donuts too high

I got a large toasted white chocolate latte, signature. And the milk wasnt hot. 2 hours later my whipped cream wasnt even melted. They already had to remake one drink and I didnt taste mine till we got into the truck. Im very disappointed. My favorite place is slacking in very many places.