Great customer services. I was really happy with how they helped us find something so small and were actually happy about doing it! The new owners really are good ppl!

This store has definitely upped its game in the last few months! The inside looks brighter, I think they repainted. I go to multiple hardware stores, they dont have anything. No kidding when I say this store is packed full of everything!!! It looks like they have even more stuff in the back to still put out! They always have new things on sidewalk each week when come by. I love walking around looking at all the cool new stuff they have been getting in! The last few months, every time I have gone in, I am greeted by multiple employees offering to help. Its not often you see employees that put effort and care into helping customers like they do here!!! I have to commend the decision someone made recently to be closed on Sundays! You can tell they have there priorities straight, understanding its not always about the $, but about family and values too! Im sure your employees appreciate it! Looking foward to next week to see whats new and exciting in the store! Keep up the great work! Our main street community is blessed to have such a unique and awesome hardware store!!!

Stunning customer service! Saved us a million miles of searching on an impossible find with an unbeatable solution. Gotta hand it to the staff for their inventive ideas.

Great store, good people, I always have a good time and seem to fill my hardware needs too

Staff friendly, a little pricey but worth it

Under new ownership so time will tell. Miss Way e already! Went in to return a product only a couple hours after buying it because it didnt fit and instead of just returning it there was some question as to if I was going to be able to return it. Shopped there for many years and never had any trouble with a return before if I had one!

Staff is always very helpful, but this time no one had any idea whether or not they carried what I was looking for. I finally found it a couple of aisles away from where everyone thought it would be.

This is my first choice for anything DIY. The staff is knowledgeable, but not arrogant nor pushy. They listen to what I need, and offer options. They let me choose, ultimately, what I want to buy. They are helpful -- Customer Service is quickly becoming a lost art, but the staff at True Value Montrose will actually stop what theyre doing and walk to the section where you need help. My only downer: not many staff working, but the store has never been busy when Ive been there. During COVID, theyre out of a number of items -- not exactly their fault, but they dont deal in crazy volumes like the obnoxious orange corporate store down the street -- Prior to COVID, I didnt have a problem finding what I need, its a supplier issue as to why theyve been out of a couple of things lately. This store has a mom-and-pop feel, and I will always come here first when I need hardware related stuff.

Quick and easy to get the small things you forget on a job

Park Avenue is a neat tidy little store with a variety of everything

Good selection of what was needed and staff was knowledgeable and readily available to help.

You could do a sitcom about this place. And they do not sell horses here.

Got just what I needed, friendly service, helpful advice! Thank you

Always helpful! Always have the parts i need. Always owned by local people. Always staffed by knowledgeable people willing to bring their years of experience to my problem or repair task. Thank you!

Great help buying new grill.

Knowledgeable and excellent staff. Great location downtown.

When we in need of a part to fix our dryer, which no other store had, True Value always has your back. I wish I can rate this place 100 stars.

This is the place to go in Montrose for any DIY, hardware, & household needs. The staff is always friendly and helpful!

Thank you for hiring friendly, community -minded staff and for being diligent about safety in the store. Excellent selection, service with a smile, and great products.

I dont get to shop here much but I do like the layout.

Dog treat that was over a yr old offered to me at 10 percent off! Crazy!!!

Beware taking power equipment to this store to be repaired. My chain saw sat there in pieces for two months and after numerous times asking about the status of my saw and $50.00 I had had enough. The manager told me there tech quit a month prior so I got a refund and a box of chain saw parts and left. I will never return to this store.😡

Very good Service

Nice helpful employees helped me find just what i needed.

Great place to go for a quick trip to the hardware store.

Friendly locally owned full service hardware store. Excellent customer service!

Nice friendly service.

Very helpful and willing to help you find what youre looking for great place to shop

Excellent service! This is the best hardware store in town when you need a little extra help with a project.

Very helpful employees and just a good feel in the store 👍

I had to get some keys made, they were awesome in getting it done!!!

Staff always helpful, they even rent party supplies.

Do not rent tools from this place at all. If you do not return same day they will report it stolen and put you in jail the same night you rent it

Always amazing service.

Beuhler, Buehler......anyone? Anyone?

Owner helped patch up our car after a deer strike, so we could make it home to Idaho, none of the car dealers would help us....thanks

Staff is always friendly and willing to help.

Very helpful, good people, good selection.

Great store

Very helpful staff.

Friendly staff and helpful

SHOP LOCAL