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Turner Automotive Inc
2262 E Main St, Montrose, CO 81401, United States
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Turner Automotive Inc
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S
Review №1

I’d been working with Michael Graves and Sean Murphy on a new car deal. They were always friendly, courteous, knowledgeable and they went out of their way to take care of me. These are good folks and they will take good care of you too.

Do
Review №2

My experience at Turner was nothing short of perfect. Jesus greeted us and was professional and friendly, brought us straight to the car I ended up purchasing. Thanks as well to Don Bertorello and Alex Marin, who put me in the car I wanted with no hassle. Highly recommended! These guys know their stuff!

Je
Review №3

Best car buying experience we have had!! Daniel took excellent care of us! We had our new car in less than 2 hrs and no run around. We will be back to purchase another vehicle. Thanks again Daniel and Alex for the exceptional service!!

Ma
Review №4

Received timely quality check on electrical system and although not immediately necessary, I decided to replace original battery. No pressure from Turner just facts. Then, Turner gave me a fair deal and got me running with full confidence in my Tacoma performance before leaving service. Thank you for your quality interaction and service!

Bl
Review №5

Excellent customer service! Great crew to satisfy in what youre interested in by honesty and integrity. We are very pleased with our purchases and will continue our business in the future for when its time to buy vehicles for my sons. Markham Reed and family

Da
Review №6

I worked with Ed to buy my new 4Runner and he was great!

Ma
Review №7

My experience was amazing! Daniel Baker was super friendly and was easy to work with, he made the process quick and efficient. I highly recommend purchasing your next vehicle at Turner Auto!

Sa
Review №8

I had a great experience buying from Turner Auto - My salesperson, Ed, was very nice, easy to work with, and made the purchasing process a breeze. He was very attentive to all of my needs and questions and I would definitely recommend working with them! They even delivered the car to me over in Denver (for an extra fee) to help me out. I love my new car and am so happy I went with Turner Automotive.

Br
Review №9

Randy Kennedy (Finance Mgr.) and Greg Hiler (Salesman) do a great job. They were very helpful throughout the whole process and gave clear expectations of what was going to happen. Not pushy at all and very great people to work with! Way to go guys! Thank you!

Di
Review №10

Wendy was exceptional in every way and absolutely made the purchasing process a positive painless experience! Her demeanor is both professional as she provided all the factual details necessary to facilitate my purchase in a timely and prompt fashion and her kindness absolutely made a positive impact regarding my decision to buy! She is a great asset to the Toyota dealership and they are fortunate to have her! The gentleman who provided assistance with my warranty also was informative, kind, patient and a pleasure to work with. I would definitely recommend the Toyota Montrose Colorado dealership to anyone who wants a smooth, prompt and positive vehicle purchasing experience.

Jo
Review №11

I was scheduled for oil change, tire rotation and updating something with the Bluetooth/stereo. When so picked up my pickup, the technicians did not do the Bluetooth/stereo update as they were supposed to. I had to reschedule this to be done which is inconvenient. Grease smudges on the body of the pickup next to the hood.

Da
Review №12

I will start by saying my check engine light went on and I was 1,000 miles from home and just starting my vacation. So at 8:00 a.m. I was at the service center. I was greeted by Austin. He listened to me, showed his concern and then went right to work. He got a very good mechanic (I did not get his name) to look at and diagnose the problem. He then explained it to me and fixed it by 10:00 a.m. and had me back on my trip. Also while waiting, I received a call back from Kim, who was returning my voice message from me. Later I received a call just checking up - service was fantastic and the price was great. They could have charged me anything as I was so far from home but they fixed it for a great price. IF I lived anywhere near Turner Automotive - I would go no where else. Thank you for saving my vacation!

Da
Review №13

I have purchased over 15 new vehicles in my life. Turner automotive was by far, the most honest, efficient and trustworthy experience I have ever had. Not to mention I was in and out, fast. I look forward to working with them in the future.

Ir
Review №14

Brought my old 1998 Chevy Caviliar in for a transmission service and they fixed it right up. Took us home in a shuttle while we waited and came and picked us up. Thank you Al you are awesome! Also thank you to everyone there who helped. Great service and experience!

Pe
Review №15

My car started showing very strange symptoms, it turned out that since it had never been in the mountains it needed a software upgrade. Turner Chevrolet was fast competent and extremely helpful!

Gi
Review №16

They were able to take me with no appointment and got a key programmed for me that I brought in myself within a half hour. Everybody was friendly and accommodating. Guest wifi didnt work in lounge, said ip configuration error. I didnt bother mentioning since cell was fine and would have been more effort to bring it up. It should probably be forwarded to their it tech people.

Da
Review №17

On vacation from Minnesota and my 2020 AT4 HD had Regen issues, redused power. Just dropped in on a Monday morning, explained I was in a jam and Austin and his Tech took care of it. Great work and Thanks.

Ke
Review №18

The people are awesome. Very helpful and friendly. Even let me borrow their tools.

Gi
Review №19

The hole experience was friendly and enjoyable. Everyone was very polite. I never felt like I was being harassed or pushed for the sale. Mike with sales was a gentleman, very informative and even admitted his mistake when a feature was not included. I was introduced to everyone, even the owner. I would definitely recommend Turner to anyone and everyone.

SH
Review №20

We broke down and they were super helpful.

Ma
Review №21

Don Bertorello went above and beyond to make a great deal for us. His honesty and integrity is the best around. Randy, who did our contracts and paperwork, took plenty of time to explain, answered all the questions, and guided us through the process. We had 1 small service issue and Mr. Creel and the tech he assigned were fantastic. Best dealership experience I have had in 40 years. Mark Rackay

Al
Review №22

The services was fast and professionally done.

Je
Review №23

Very friendly service! The waiting areas were clean and comfortable, and the job was done in a timely manner.

Jo
Review №24

They always take good care of me!

Je
Review №25

Fast to reply to an internet request! Ed had everything ready and was patient with my two kids while we were doing paperwork and answered all my questions. The service writer was great and made the numbers work! Great fast service! Extremely happy customer!

Br
Review №26

Took my car to get work on ac not a year after it already failed! They had my car for almost a month and still didn’t get it right! Service department is a joke!

Ki
Review №27

Went for surprise gift for my wife to get her her dream suv and trade in her truck. Alex Marin was the one who helped me and made everything go so smooth. My wife is super happy with the Tahoe well maintained and the warranty for it is just awesome to have for her at the same time.

Ed
Review №28

Excellent service and pleasant experience.

Ja
Review №29

Alex Marín was great. Very easy to work, totally laid back and professional.He answered all of our questions and I never felt over-pressured to buy.Alex also got us a great price on our trade-in vehicle.GREAT JOB AND EXCEPTIONAL SERVICES!!!

Ch
Review №30

I ordered the vehicle (ZR2 Bison) in early December and it arrived late January. Quite good considering Covid. Delivery and handover was seamless. I love the truck.

Er
Review №31

Bought a 2005 silverado 2500hd from this place. Was told its been checked over and no leaks. Within 10 days of ownership an existing leaking transmission was found by another shop they know it was existing with the amount of build up was there. Within 45 days truck is needing a transfer case and transmission. I have put less the 4k miles on this truck. Left voice-mails for both of the managers and havent heard back. They know what they did. Do not recommend.

Re
Review №32

I was extremely happy with the way I was treated at Turner Automotive. My wife and were here at Crested Butte on vacation from Texas. We started to have issues with our Tahoe LTZ having trouble not starting before we got to our destination and stopped at a Chevrolet dealer that said it would be two weeks before they could get us in. We set an appointment with another Chevrolet dealer to check out our Tahoe first thing the next morning but when we got there they said it would be 3 days before they could even look at it. When we called your dealership they said to bring it in and they would try their best to work us in. Austin was very helpful and had us in and out in 4 hours. Everyone was very friendly and professional. I highly recommend Austin and Turner Automotive.

Ja
Review №33

Turner Automotive had a Chevrolet Traverse that matched what I was looking for. Ernesto was great to work with and ask questions to. Never got the pushy salesman feel from him. We ultimately decided to reel in our budget and went with a used vehicle closer to home (would have been a 6 hour drive) but highly recommend giving Ernesto a call if youre in the market. Thanks for your professionalism, Ernesto!

b
Review №34

Ed was very easy to deal with during the purchase of a 2020 Tundra. I had inquired via email and Ed got back to me in less than 10 minutes. When I arrived, he had gone to lunch but his associate Wendy Miller greeted me and called Ed to tell him that I was waiting. She offered me water and was very welcoming.Ed had the truck washed before I test drove it(big plus for caring). No pressure from Ed, he let the truck sell itself.As with any car purchase, it takes awhile to put everything together. I had a trade in and also financing. I felt like I did okay, Toyota doesnt negotiate like American car companies but they really dont need to.Financing was an easy process as the loan officer gave me options for additional protection that I politely refused.Overall, the experience was decent. Ed made the process easy.Thanks Turner Automotive!

Da
Review №35

Great people to work with!!

El
Review №36

Greg Hiler is an awesome salesman. He made us feel very comfortable with no pressure. Our experience with Turner Àutomotive was excellent! Randy in finance and Tyrell in parts also made us feel welcome. Love my new Toyota Tacoma!Thank you all...

Ba
Review №37

Good communication. Good service.

Ri
Review №38

Want to write this to show our appreciation for the integrity of the service department staff. Appreciate the good communication, professionalism and great service!Took my father in-laws 2002 Chevrolet 3/4 ton pickup in, a few weeks back. Fuel pump had gone out. Ended up getting a new fuel pump, fuel filter and while working on it they found a couple of additional issues. The repairs got pretty expensive, but the service department staff did a great job of explaining what was needed, and why. They completed the repairs and we got the truck back. Was running fine from the shop to the house.After a couple of days, my father in-law noticed the truck wasnt idling right. He didnt want me to take it back in, because he didnt want to be without his truck, again. Also, didnt want to deal with the possibility of additional problems and expenses. He waited a week and it got worse.Today, I took the truck back in and it turns out that there was a bad gasket, which was something that had been replaced during the previous repairs. Without question, the service manager, Todd; called me and told me they were going to replace it at no extra cost. A couple of hours later, they had the truck back to us and its running great!Thank you for taking care of us, and being easy to work with!

Ri
Review №39

I just had them do an oil change and they did a good job!

Lo
Review №40

The service department is prompt and courteous, we have always been treated well.

Bo
Review №41

My experience was great.Ed was very good to help with all the question I had. After looking online I flew to Colorado and drove my new truck back to Minnesota.I would fly again for a good deal from Turner automotive.Bob from Minnesota.

am
Review №42

Sean Murphy is exceptional, he takes customer service above and beyond.

Ga
Review №43

Traveling through, only one Sunday night stay at the RV park, and needed the first service on our new 2020 Silverado as the mileage was approaching 7,000. We were unable to plan ahead but arrived early, waited for them to open, on a Monday morning, needing to be out of the RV park by noon. The service manager bent over backwards to help. All the folks there were courteous and efficient. My deep appreciation to The Turner Group!

Ra
Review №44

Absolutely the best service department is #1.

Da
Review №45

Greg was such a pleasure to work with and helped me find the truck of my dreams.

Se
Review №46

Ed was my Toyota sales rep. He was great, very helpful and well informed. He made the whole purchase an enjoyable experience. The process went so much faster than I had expected. I had shopped around other dealerships across Colorado and was happy with the price that Ed offered me on my 4Runner. For my next car purchase Ed will be the person I get in touch with first.

Gr
Review №47

Quick turnaround, friendly service, gets the job done right.

Mo
Review №48

Very easy transition. Ernesto was fantastic to work with.

Je
Review №49

Their service was great. Got me in on the next day to fix a cabin fan that had debris in it. Great job

Je
Review №50

On time, courteous, quick. Absolutely no complaints!!

Th
Review №51

I was on vacation far from home when the brake boost vacuum pump went out on my ‘14 Silverado. I limped it in with no appointment and they got right to work! The repair was done quickly and professionally. They were even able to get Chevy to pay for the repair at 97k miles! Later in the week I had an unrelated problem and Dustin in parts was a lifesaver. I was ultimately able to get it fixed without coming in but Dustin couldn’t have been nicer despite my repeated pestering. All in all great customer service!

Jo
Review №52

Ed was great. Very easy to work and totally laid back. He answered all of our questions and I never felt over-pressured to buy. He also got us a great price on our trade-in vehicle. I would be happy to work with Ed again.

Ch
Review №53

As always, premium service for my vehicle(s) and excellent customer reps!

Ad
Review №54

Very knowledgeable staff, able to answer all my questions I had brought forth. Easy to work with. Slightly disappointed the base price was non negotiable but they worked with me to get into my price range.

Ca
Review №55

We have had both excellent service and sales help every time from Turner.Todd in service has always been on deck with whatever we have required. He is interested and concerned about our needs and follows through with great and on time service.Wendy in sales is the sales person everyone wishes they had in buying a car (or probably anything). She works hard for her customers to be happy for the long haul with their purchase.We feel that we have a real connection with both Todd and Wendy.

Ma
Review №56

Awesome dealership.....very competitive....Greg the salesman honest and caring. We drove 10 hours to buy a vehicle here.

La
Review №57

Turner Automotive made buying a car a pleasant experience.

Le
Review №58

I worked with Levi Culver purchasing a certified Toyota for our property management business. We made our decision based heavily on Levi’s guidance and recommendations and finding the perfect car for us. Levi also made it easy to chose to buy local. We’ll definitely do business in the future with Turner Toyota and look to work with Levi again.

la
Review №59

Fast & friendly

Tr
Review №60

Sales and financial worked very hard to get us what we need and wanted.

Re
Review №61

Don Bertorello did not disappoint!We purchased our Tahoe back in February. I was waiting to drive it a bit more before writing a review. As far as the service as Turner automotive goes, we were very happy. It was a quick and easy process. We were able to secure many details over the phone, and when we went in we just had some papers to sign and we left happy owners; keys in hand. We were probably in and out within an hours’ time. I think that this part of the process is extremely important during these times. Don answered all of our questions regarding the Tahoe, texted me back very quickly, and swerved every call and was ready for us when we arrived! 3 months later, we are very happy with our vehicle and would definitely do service with Turner Automotive again. Thanks so much!!!

Ke
Review №62

While vacationing from MO, the brakes started to fail as we were coming down from Carbondale to Gunnison. A scary drive into the only option in Gunnison was backed up two weeks. A call to Turner Automotive and the gal I spoke with said they’d get us in first thing in the morning. We were in and out before lunch and the brake boost vacuum pump and labor were no charge as it was a warranty item. Very impressed with how quickly they had us on the road again.

Jo
Review №63

My one and only reason for purchasing this Toyota from Turner is because of Wendy. I observed her in years past dealing with customers and liked her and trusted her. She found the car I wanted, kept me informed, went to great effort to make it happen, and was pleasant and friendly. If I ever buy another car I will return to her and when my husbands truck gives up, well return to her. There were no hidden surprises and the purchase went without a hitch.

Ja
Review №64

Turner had the truck that I wanted at a great price. I drove from Northern New Mexico to get it. I had some horrible experiences with some other dealers previously. The sales person Bruce was outstanding! He made me feel comfortable and made my buying experience great. The dealership had a streamlined/uncomplicated process. No haggling or BS. This is the exact kind of hometown dealer that I was hoping to find and am SO GLAD that I did! Thank You!!! I would make the trip again in a heartbeat.

Te
Review №65

Great service

Ta
Review №66

Levi took great care of us and worked with me for over an hour negotiating a deal and did everything he could to work with me while every other dealer wouldn’t. Very pleased with everyone I dealt with there and highly recommend anyone who is in the market for a new vehicle to talk to Levi.

Be
Review №67

Best car buying experience available. In and out in 2 hours

Ja
Review №68

Levi Culver was an amazing salesman to work with at Turner Automotive. He’s very positive and understanding of his customers needs and surpasses their expectations. It was a pleasure to purchase my car from Turner and a special thanks once again to Levi!

je
Review №69

First Class friendly Service!!

To
Review №70

An enjoyable car buying experience all around.Don was attentive and informative while providing a no pressure environment for making decisions and getting through the car buying process.

La
Review №71

Turner was a great place to buy my first truck. Levi Culver was my salesman. He was very professional, and I honestly felt like he didn’t keep me in the dark about anything, unlike the impressions I’ve gotten from other dealerships.

Su
Review №72

Always great service.

Me
Review №73

I had such a pleasant experience at Turner Automotive. I worked with Alex Marin and I dont know if there are enough words to express my gratitude. Alex was very easy to work with and informative and helpful. He made buying a car exactly what should be, fun! There wasnt any pressure. I highly recommend him and I will be referring anyone who will listen to go see him! Thank you !

Pe
Review №74

Bruce was an amazingly helpful salesman. He was honest, helpful and thorough. We had trouble with our outside financing but Bruce hung in there with us at every turn, even helping us get the vehicle inspected. We live up in Gunnison and expected buying a vehicle an hour away would be a real hassle. Bruce was always available and always able to help us get things done, even after hours! Thanks for helping us send our son off to college in a great, safe truck.

Ca
Review №75

Levi was awesome and a ton of help! He made the process insanely easy. 10/10 would do it again

Jo
Review №76

Had a safety recall on my tacoma. Took my truck in one day to see what could be done. The rep was hilarious! I’d come back just to banter with him. So, 5 stars on the front facing crew. Got me on the schedule the next day. Nice! Took a bit longer once they got in to it then expected. Overall, good operation. Easy experience. Appreciate having them around!Like this review if helpful, please.

Se
Review №77

Spoke to a salesman stated truck was in great condition looked over by their mechanics and they were firm on the asking price so I made the road trip. Drove 8 hours over 500 miles to purchase the truck. Truck was nice looking but was making clouds of smoke from the motor. NO DEAL!!! The salesman was a nice guy but stated Im not a mechanic THANKS FOR THE BAD EXPERIENCE AND WASTE OF MONEY AND TIME.MAYBE YOU GUYS SHOULD RE-EVALUATE YOUR MAINTENANCE TEAM BECAUSE THEY REALLY SCREWED THE POOCH THIS TIME.

Jo
Review №78

It took me a bit to get around to writing this review... been having too much fun with the vehicle I bought. I couldn’t be more pleased with Turner Chevrolet, I came from Denver to purchase a vehicle by the recommendation of Tom Drake. Randy and Ed made the process of purchasing my first vehicle a breeze. 100% would recommend this dealership for any of your vehicle needs! Thank you again from a satisfied customer!

Pj
Review №79

Service representative, Austin, is excellent. He is very knowledgeable and works hard to have the service work completed as promised. The facility is very attractive and kept very clean.

Vi
Review №80

Don, the salesman, made my purchase a pleasant experience starting when I was out of state and finalizing when I returned. I would definitely return.

To
Review №81

What poor car salesmanship. Your dealership needs an overhaul. Your losing thousands of dollars. Good luck Tom Yengo

Ma
Review №82

Levi at Turner Auto was great!!! Very professional and super easy to work with!!

Ni
Review №83

We have purchased multiple vehicles at Turner and it has always been a great experience! Ed and the rest of the team made the process quick and easy!

Da
Review №84

The staff at Turner Automotive are friendly, knowledgeable, and very accommodating. I’ll be recommending these folks to everyone I know.

Sc
Review №85

Stephen and the automotive repair team did an excellent job diagnosing and repairing the electrical issue on my truck that my local mechanics could not solve. Their customer service and knowledge is top notch. Thank you!

Ni
Review №86

Enjoyed working with Ed & Wendy. Both are a class act. Thanks again!!

Ma
Review №87

I would recommend that my friends buy their next car at Turner, but only if Levi Culver is their sales ptofessional.

Ma
Review №88

Alex was super rude towards me and my daughter he literally screamed at us worst experience ever !!

Ti
Review №89

A wonderful place - service always takes good care of me and now this past week I bought a car and have the same positive feelings - very nice, very fair, and I look forward to buying another car from them.

Jo
Review №90

The professionalism of the service we experienced was a pleasant surpriseI would recommend Brian and Sean to anyone looking to buy a car

Ch
Review №91

Just bought a Chevy Avalanche here and it was a breeze! Dave is so kind and helpful, he made what could have easily been a stressful experience into quite a pleasant one. Will definitely continue business here. Austin is great as well, very helpful.

Ra
Review №92

Turners were very helpful in trying to get financing. Sean was easy to work with and very gracious. Very thorough with all the financing. Would recommend them to anyone.

As
Review №93

They were great with everything answered all questions we had! Best thing is they dont push you into something you dont want.

TI
Review №94

#good #business I am honored to send my friends and family here!!! 💜❤️💜💙✅

Ma
Review №95

Alex Marin helped me find exactly what I wanted even with a unique situation! I highly recommend him and would send anyone to purchase a vehicle from him. Thanks again Alex!

Ma
Review №96

Im still smiling! Wendy was kind, helpful, and informative. I think she was just as excited for me as I was about my new truck. Randy was fast, efficient, and patient. I could not have imagined the day going any better than it did!

Ni
Review №97

Did a VIN inspection on our car for FREE! Thanks Turner Automotive!

Su
Review №98

Enjoyable! We were taken care of. Great selection and knowledge. Thanks, Levi!

Va
Review №99

It was a very good transaction with Mr Walker. He was very helpful and knowledgeable.

Ju
Review №100

Great service center...not so good sales

Information
11 Photos
100 Comments
4.3 Rating
  • Address:2262 E Main St, Montrose, CO 81401, United States
  • Site:http://driveturner.com/
  • Phone:+1 970-249-6691
Categories
  • Auto parts store
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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