I booked international travel twice with the amazing group (Rebecca and Rachel are ANGELS). Not only do they provide extraordinary service excellence during booking, they jumped right in when the poop hit the fan while I was traveling. Could not ask them to do more because they move heaven and earth to make things good. Highly recommend them to anyone considering air, hotel and ground services.

Got there around 8:30 first of around 15 people in line super fast DMV line was around the building

In past years have always found Triple A service to be exceptional but in recent weeks I had a very bad experience with roadside assistance in Cudahy and then again today with what I hoped was a simple DMV question; I was put out to automation solely. Could not get a person on the phone to answer my question and the virtual assistant was not capable of answering in detail what entails a specific situation in replacing new lost tags. Very doubtful I will be renewing.And those incessant magazines, enough!

Awesome! It pays to be a member! They saved me soo much money when doing a vehicle transfer. You wouldnt get this type of service let alone information straight from DMV. The membership fee just payed for itself for the next three years with todays service.

The best people working for them there hospitality is the best I love AAA employeses

Everytime walking in people so corteous..great service

It was a great experience they helped me with my registration and I was helped by a very beautiful woman.

I love this group! I dont know how I got through without these guys. Great service!

Able to wait inside the building, no longer having to wait outside in a line with a 6 distance between AAA members

This is a very nice location that is tucked away. It got me in and out very fast. I will definitely remember this location.

Always quick and efficient, took 10 min total time to get my passport pics done, also dmv registration

Safe and clean. Staff was very helpful, quicker than DMV, for registration renewals. 😊

Excellent..... tags pick up right there👍🚗

The place is good and people very helpful. Phone system is horrible cant get a live person. Loops you through automated responses and never get a live person. Would be helpful and a time saver if you could speak to someone before you go and wait in line.

Its worth getting membership just if you use it to get your tags minus visiting the dreaded DMV.

Wonderful folks extremely patient and thoughtful. Lilly and Christy of the Montebello office are the best

I went in with some confusing title transfers and was fortunate enough to be assisted by Yeni Pelayo-Vasquez!She was so friendly and patient and didnt make me feel flustered for not having/ knowing the correct paperwork.Truly, I cannot say enough positive things about my experience at this branch and with Yeni specifically. Thank you guys for being a smiling face in this business.

Our travel agent is the best shes always looking out for deals. Shes amazing is our 2nd year with her Rosie Huerta.

Great customer service. Adheres to COVID-19 protocols. Lots of signage to guide customers. Staff is quick and efficient.

Even though this office is super busy right now, they make the biggest effort to take care of you as soon as possible.

Im visit was to get my car registration.I was in an out in less then 10 minutes.I will never again go to DMV for car registration.

Absolute garbage service, 3 hours to be helped, metro stopped by 3 times to try to help

Very helpful with my dmv request. Helped me fill out the paperwork and gave me tags on the spot.

Fast and efficient. Didnt have to wait too long. Perhaps 5 minutes. In and out in 8 minutes. Plentiful parking.

Great experience here. Details were explained well and clear about policy fees and coverage by Hector.

Good service and well organized even with covid 19

Great customer service. 👌

Fast service and polite staff

Super helpful people thanks.

Regular size office . Plenty of parking shared with Sears and Petco . All services offered insurance life insurance international passport passport photos DMV service and even open on Saturdays. Gets very busy plenty of seating clean restroom friendly staff.

Love having AAA. What ever I need to do in the DMV I can go to the AAA and get it done there in the fraction of the time! Even during this pandemic there is hardly a line to get in. I was there yesterday to register my 1980 Toyota Corolla and waited a total of 5 seconds before being seen by a agent. The transaction itself took a mere 5 minutes. 👍👍👍

Rebecca in Travel was great!!

Friendly staff and waiting lines move quickly. Sorry no restrooms.

Safe for all transactions. Quicker than before. I will always be loyal to AAA.

The best service I have gotten from them fast and very efficient every one was Super nice thank you fro the great service

Excellent service every time I have togo to transfers, tags or any other DMV related business. Employees are very helpful and polite always willing to go the extra mile for their customers.. Highly recommended. 👍👍👍👍😃😃😃😃😃😃👍👍👍👍👍👍👍

Good for DMV and all other services but not insurance. Once they get paid in full they wont return calls. They will send you an updated charge when you have already paid a year in full but will never call or explain the added charges.

Dont get your car insured here for a little minor accident they raise up your insurance by alot!switching as soon as possible last bill i pay!

Always fast, friendly and helpful service! Will continue to visit this office for all my DMV, insurance, and travel needs!

Love it! Quick and organized, better than DMV.

During this year 2020, AAA is coming through for the customer. They manage to stay open. The office is Covid-19 approved. All services remain open. Precautions are taken of course, but excellent service is their hallmark and it remains.

Excellent communication with agents. Very respectful and helpful when going into the office. Thank you for your time and help. Respectfully, Raul G. Chavez

Yeni was SUPER helpful excellent customer service!! Everyone was pleasant and SAFE!!

Great Service 👍

Not a positive thing

Very good service at the montebello California office .

Thats the first time Ive been there the sale people where friendlyand very helpful dont be afraid to go there

Everyone was polite, professional and attended me with positive end results!The team members were focused on their outstanding customer service!I was amazed how fast my needs were taken care of.Thank you AAA!

Me and my father-in-law did some notary service there it was great safe and easy thank you Triple A

Convenient and Reliable👍👍👍

Just before a holiday I expected them to be busy but they werent. Lucky me. It took me longer to walk to the service window I needed than for them to complete the transaction. Great service.

Fast and easy to register your car.

Absolutely Very Compassionate And Professional. 💜

NORMA IS AWESOME...GREAT CUSTOMER SERVICE..THANK YOU

Great services. People work there really nice.

Lillian is the best agent. She will be are friend forever😊

Went in the afternoon on a weekday. In and out was fast (~20 mins) for getting a international drivers permit. Filled out the forms online prior to arrival. Also, payable with credit card for getting the permit. Lastly, remember to bring 2 passport photos too. Location does take passport photos if needed.

Im currently a 7 year member with AAA in Montebello. I recently called to see about an international car rental. I was told by a female associate there. That they would return my call. Once she got the best plan for me. Im still waiting for her callback.Wow!!!Some way to treat a member.

Came here to remove a family member off the title. Definitely beats going all the way to the DMV. And even right now with this Covid 19 going on, its better to come here since random DMVs are closed. The staff was super helpful and the line was short. Just be aware that as of June 20th,2020 there is only 1 person allowed inside per transaction. So if youre coming with family or friends, they most likely wont be allowed to tag along. Other than that this AAA location is great.

Good staff, great service

They handled my business quickly and easily. Im glad to be a member.

Been coming here for a few years because my parents have been long-time customers. I needed insurance and Sergio got me a great rate! They always help you from when you check-in until you leave. Nice staff... friendly and courteous.

Such a wonderful service and the customer rep was freaking awesome! Thank you!

Always effortless,in and out.

Great service and clean practices, and been with AAA for three years 👍

Because of the pandemic the service is a little slow.

Bunch of crooks

Good customer service, convenient location, plenty of parking. Great way to pay DMV vehicle tags annually.

Came here to get replacement tags and the process was very smooth and easy it took less than 10 minutes. The lady in the front desk was very nice and helpful.

Fast

Good service

Very good ins, specially if you have an old car get the collectors ins good prices .

I was so impressed with Bertha C. who helped me get my car insured over the phone. She had answers for every question and it felt like I was talking to an old friend. By the way AAA is affordable.

Great service and youre in and out fast

A Cool EXPERIENCED Personnel ... just / except for ONE Agent, highly Voice Talking !

We highly recommend this place, the staff are very friendly. They go out of their way to assist you. We were able to assist us with our Vehicles tags and meny are vehicles insurance. We are saving over $700 annually compared to our previous Insurance and more coverage.

Easy to get all things done. Sometimes theres a wait. But most times things move quickly

Bring cash if doing dmv transactions. They dont accept card for that. Usually fast, friendly service and the wait is not too long.

I waited line,the girl cash check, I told her debut. She said go to the back in another line then the lady in back was nice and told me they didnt take debut.I told the lady in front she didnt care.She must think shes the owner.

Bad place to go to, didnt wanna insure me BECAUSE OF AN ACCIDENT I WASNT IN INVOLVED IN, MY CAR WAS PARKED......

Only two people working and waiting time us longer than 1 hour, it is really bad AAA, used to be more efficient but now it is not worth the membership cause becoming another dmv office

Excellent people

Very friendly and fast services.

They are a money making business crazy expensive

This is a great office for the services of the California community

Friendly and Expert help on transaction

Very important for AAA Ins and a Lot helpful good service. We have even more money and time-saving benefits. Since 30 years and member AAA Ins and AAA Plus for Tower. NenaH

Always Friendly greeting with a smile.

Fast friendly service, Everyone had a smile on their face. Greetings from everyone

On Saturday it close at 2p.m and sunday closed, you should know this before you go. Other then that they are very helpful. You can get alot of things done here. Tags, insurance, and vacation.

Two thumbs up

Never have I ever received such horrible service! I had called triple A because I locked my keys inside my vehicle. I called at 1:26 pm and the dispatcher alerted me the eta was 2:22pm. Soon afterwards I receive a text message from the technician saying he will arrive at at 3:07 pm or sooner .... at 2:55 pm he messages me informing me he will be herencia in 20 minutes... which is after the second eta I was given. This is ridiculous! Unprofessional, will be canceling my membership with them.

AAA Montebello...gets busy...everyone (members) prefers to come here instead of DMV. It’s great that most things can be done here. My husband & I always try to see Adrian, he is the best! He has taken care of a lot of our DMV transactions with no problems. Thank you Adrian👍 for all your help😊

It was easy for me to transfer my insurance from one car to another. Way to go AAA!

I have been a member for over 50 years. AAA has always been helpful.They have been my source for automotive insurance for many years

Best place to go for car registration, customer service here is on point. Theyre always very helpful

This is a good shop there fast and efficient

I checked in and never got called. I was finally asked what type of service I was there for. It was DMV which took less than five minutes. I waited over an hour, watching employees interact more with each other rather than provide customer services. I left AAA office at 5:35.

Wating here is just as long as DMV wait. Defeats purpose if you have member ship just for that.Waited 1 hour to pay for title transfer, had to get it smogged. I come back and had to wait another hour in order to pay registration. They stated I couldnt pay them online, because I started the process with them.Downey AAA has better customer service and faster services.

Was told by Agent Sergio that Saturdays are not recommended to come in so I can add my vehicle over the phone and I do as he said. Turns out I still have to come in to take photos which he never mention to me in the first place and now waiting time is over an hour. Should have just came for everything in the beginning instead of wasting time on the phone only to come back and wait over an hour. I am definitely switching after my year is up. Horrible service! They Sure live up to their horrible customer service!