Good place to get games. Manager is knowledgeable. I tend to go to this one even tho its not the closest to me.
My kids love it here...Plus the staff is very knowledgeable when it comes to gaming.
Very good the manger 177699 Thomas was super helpful and even called customer service for me to help get my problem resolved as quickly as possible they have a great team at the 9015 central Ave Montclair, ca 91763 location
Good selection of games onPS4 and XboxOne. Surprised to see games for Xbox 360 and PS3. I was not expecting too much variety on POP and they dont. Great customer service, friendly. Too bad inflation has increased prices to ridiculousness.
Great Place to buy used Video Games.
Great manager training his staff, new hire did great!!
This was by far the best customer service experience ive had at a store in forever, Thomas was soo friendly, goofy and was making us laugh our whole time shopping, ill definitely make the drive across town to come to this game stop specifically.
Been bringing my kids here since they were little they always have the right amount of help never too much of a line always have the latest hottest games great staff
I like going to the one in Montclair with my daughter the people are very Pleasant and patient they have everything you need and want and if they dont have it they can get it for you they can either ship it to your home address or you can pick it up at GameStop.
Thomas has an excellent customer service
Everyone at this location is so friendly!!I love how excited they get whenever we ask about certain games, they have no problem breaking down the pros and cons. My daughters (4 and 9) always ask a lot of random questions and the guys here are always patientand try to answer their questions with lots of details.I live in upland but this location Is definitely worth the drive.
Theyre getting rid of all the classic system stuff. No more Gameboy games or other legacy stuff... Get rid of some of the junk that isnt games to make room for.... Games!
The workers her are helpful and kind
Shout-out to store manager Thomas. Great dude and very passionate about his job. Every GameStop location needs a hard working manager like that guy. Hes always pulled through for me every time Ive needed anything.
They have some great workers that very helpful
Came in to but a Nintendo switch. I was being helped but the female associate asked if she could help a customer real quick. I agreed but she just kept helping the other customers so I came across the street to buy it at Best Buy..... bad news smh
The game stop here probably has the best knowledgeable staff for all games. You can buy games on Amazon but if you need a recommendation this game stop in particular is the one you want.
Very helpful and informitive. great service.
Super kind and friendly staff. Really went out of their way to be helpful. Used stuff is reasonably priced and the selection is totally decent, but the service alone merits five stars easily.
GREAT SERVICE!!!! Thomas(I believe thats his name) is very apassionate, funny and helpful. He looks like he really enjoys his job, he always spreads an smile to the customers, basically, the type of employe you want in your store :)
Good place to get your hands on used equipment and games quickly. Prices for new things are in the high side so consider for convenience only. It is nice to have more items related to the gaming culture provided the new Think Geek ownership. Pricing and price tag information may be a little confusing, ask before buying if there are any questions on promotions. Also remember that the initial price provided when your purchase its totalled may include protection plans and other warranty services that can be declined.I would not recommend selling them any equipment or games, their but back prices are shamefully low, but understandable due to business overhead costs.Staff at this location are friendly and helpful in all my interactions.
If you need detailed game or collectibles info, this is one of a few of GameStops stores that can deliver! Thomas knows his stuff and makes sure you get the right info, games, accessories, etc! Pure joy!
These guys are always welcoming and knowledgeable. They even have a pretty good selection of games for my kid to pick from.
Best customer service experience ever. I recommend going here the staff in particular this one guy was very knowledgeable and helpful.
Thomas Store leader is TRASH. So rude. Pulled the 3rd customer in line when we were first for no reason. Was super condescending about a product that he said doesnt exist when it does they just dont carry it. Some leader teaching his employees how to be as rude as possible.
Very helpful and provided a lot of information on upcoming products!
These dudes are intense. Thomas was very knowledgeable, but overwhelming with his interest in games.
Very helpful every time I go in.. Theyre very knowledgeable on every game and game console
Really cool dude help us find what we needed.
Best customer service ever Jacob and Thomas are the best
The employees there are so friendly and helpful. They provide good options to chose from. They are amazing
Great experience everytime. Everyone there are polite and very upbeat.
The workers are always helpful I even got there three minutes before closing they let me stay an extra five minutes and helped me out every last minute
You need games thats pretty cool place to go to their polite to
Although this is a game store... I couldnt find any tcgs when when they listed the product on their site. Oh well.
Was placed on hold for 45 mins just so they could check that my preorder was still there. Ended up hanging up and had to go in person. Employee sounded like the same person who put me on hold and never apologized for it either. Took her for ever to look for my item when it was in plain sight. All she had to do was tilt her head up and she would have seen it.
Jacob the manager is COOL😎 as F!!!
Amazing people working here. Awesome place to go.
Geeat customers service probably best gamestop in town .
I dont get the point of having a number to call, if nobody answers. You work at gamestop, how hard can your job be! Ridiculous
Every nice workers
BUYER BEWARE. THEY CANT TEST WII CONTROLLERS. DO NOT BUY USED CONTROLLERS FROM HERE.
Good place, the staff are helpful due to their perspective of the game in your choice.
Good customer service and friendly people everywhere
Based on ease of access, I prefer this GameStop to the one in the Montclair plaza.
Never answers the phone even after 1 hour intervals, workers are slow at checkout, and the manager just wont shut up at some points.
Ever notice even new games are not sealed. I mean whats a display case game, and doesnt that defeat the purpose
Helpful workers... Got what I was looking for👍👌
Mf talk to one customer with no.recognition of the waiting customer standing behind
The guys in here a very helpful
Great customer service
Videogames all day every day 💯💯👍👏👌
Had to go to two stores to find what I was looking for.
Went in looking for a NES classic but no luck
Great staff!
Good games selection
Not very good customer service plus check out takes forever
Great staff
Must go for all your gaming needs
Love this place!
The staff here is very friendly.
Knowledgeable staff
Good Service
Awesome crew
It was grate service
Gamstop
Great games
Cheap
Perfect..the girl is very friendly and bilingual..Thanks Giselle ..
Excellent service very attentive