Went in with my girlfriend, the store was extremely clean, and the stores protocol as far as covid was way above standards. Katie was very knowledgeable and a subject matter expert with products. Will be going back to frequent this store.
Awful service and ugly employees, most of their dads dont work and are old or not what they say they are. The exchange policy is also ridiculous. DO NOT SPEND YOUR MONEY HERE. ALSO the female manager has no interest in helping you, they want your money and you out of the store
So theres no booths that that they will let u use even with them there in the store. Not sure if its some religious law in monroe or the managers dont want to deal with it is what I feel. I wonder if the owners in FL know of this and what are they working on doing about it if anything.
I absolutely love this place. Recently, I got a sleeve and lube from here and it only run me about 30 bucks.im 19 and it was my first time being in a place like this and I gotta say, its the best 30 bucks Ive ever spent. Ill be shopping here from now on. I would give 6 stars if I could.
Horrible customer service
Helpful staff, horrible experience with products. Bought 5 different toys all different brands, all of them broke within 2 months needless to say i lost my receipt so couldn’t use any of the mfg warranties,. I no you get what you pay for but i spent a pretty penny and nothing lasted.
Though the staff, location, and store itself were all friendly, hygienic, and professional, Many of the toys in the store are mislabeled about what products are actually used in them, and some of them contain toxins that can cause hormone and reproductive problems. The store staff should try to determine if some products contain phthalates by looking for oily fluids on them, a powerful chemical odor, or a slimy appearance. If they do find this upon inspection I hope they would have the decency to remove them from the shelves.
Love the store and the staff is AWESOME. A bit pricey on a lot of things but still love it
The staff was friendly and knowledgeable about their products while at the same time making me feel comfortable talking about things I usually only share with my intimate partner, my husband. Thanks guys had a blast!
Great selection!! Prices are a bit high though, you can find some of the same items on Amazon for $20 cheaper.
Courteous knowledgeable staff with extensive understanding of products.
Just left the nasty store lol and its not so nasty. It was cleanr than I thought it would be and there was alot of stuff inside. ALOT! More than it used to have. I think the manager help me for like 30 minute and got me right. I think he may no a little to much. lol. I no ma and my girl will be having a great christmas and new year. lol. Thanks Xmart. ps some prices need to come down!!!! ;)
Wish they could give prices over the phone
No lie.. highly recommended
Amazing and friendly staff!!!
Ok
Great store
Clean and friendly staff
Interesting
Cool