This was MY first visit here. Hubby had been a few times and wanted to sort of show me around. This is sort of a cross between a farm-type store, and a hardware store. A nice change of pace for Monroe. We looked for the department we intended to visit, and ended up asking a gracious employee which direction to head. We browsed thoroughly, visiting several departments. Curious about a price we couldnt locate, we again asked an employee, who promptly and happily answered the question. My point is, the employees are super friendly, and we enjoyed shopping here. The store is very clean, organized, and well stocked. We most definitely will be return shoppers here.

Lauren or Laura cant remember but she was awesome she was very informative she told us so much about the chicks we bought. She told us everything to purchase for them to be healthy chicks. Customer service was awesome rare in these days. The older lady cashier was nice. We left out the store my husband gave me the receipt i notice the chicks was rung up at the wrong price. I came right back in never left the parking lot. I stood in line the young guy was standing at the other register he seen me standing there for a minute didnt ask could he help me until he seen another customs come behind me. I let him know the chicks were rung up wrong he calls mgr. He tell the mgr. I assumed the chicks were cheaper i didnt assume anything he didnt listen. He was told to give me the difference. He is not Customer service ready.

Great place, great staff!I went to them after leaving harbor freight angry as hell.lolLong story short harbor freight screwed me and FF&H saved the day by selling me a floor model.The exact thing I attempted to do at harbor freight and was denied. 200$ fan with a price tag but they wouldnt sell it to me.Same situation I mile away at FF&H they sold it to me Np.I spend $1000 a week in growing supplies and I spend it in 4 places.Now its only 3.I didnt even care about the return item at HF that was $80 I just wanted out of that place before I did something that I would have regretted

The best Farm business around. Great staff and good prices. All around very positive experience.

Greeted as soon as I come through the door, assistance is always right around the corner and they let you know that, very knowledgeable and friendly staff.

It was great. Had one of the employees helping me get supplies together to bring home young chicks. He was amazing. Everyone in the store was friendly and helpful. Not to mention how clean and well kept the store was. Definitely going back! These are the chicks I bought.

Employees are always helpful. We get most of our feed here. Really like that they keep Kent feed in stock.

This place is very nice & big & the service is amazing, had two different people ask if we needed help with anything. Went in to just look at there zero turn mowers & ended up getting one. Very fast & smooth transaction & very good customer service. Great experience will definitely be going back.

Really friendly and helpful staff. I enjoy shopping here for a variety of items. I purchased a generator for a great price, my favorite Ariat boots and my sons go kart.

Love this place. They have things you wouldnt think they would have.

Man you gotta love this place!Of course as it says in the name it is definitely a farm store all the way!!!!You just have to get in there an check out there different array of items its like very great selection from mini bikes an go karts to 🐥 male an females!!!Even the customer service is 😎. Thier prices may be a tax high for some of the items in an sense?!?! But hey you get what you pay for ✅!!!

Bryant, the gentleman that helped me was very professional and quickly sized the screw that I needed for my Ford truck. This is not my first time shopping here by far but was the shortest time in and out of a hardware store looking for one screw! TY BRYANT

Great store! Everyone is very friendly and helpful, and they have almost anything that you need. I go here first before the other place in town!

Always seem to have what I need when I need it. Staff is friendly and have since of humor I hate going to other stores and the staff are dry. Also like to thank Jessica for amazing service and for going above and beyond.

First time shopper. Had patio sling chairs for $21, just what I needed. Staff was extremely friendly and helpful...assisted with getting chairs to register and even offered to load my vehicle. Cant wait to go back when I have more time, looked like some great stuff was in the store.

Nice big store. Employees do not know what is in store. Looking for rivets and was told they did not have them. But after a little searching I found them in 2 different locations. Cashier was very friendly.

Pretty nice place. A variety of all kinds of things

Friendly service has everything u need

Great service have everything I need for my house

First time there cool store definitely go back. Workers very helpful.

I enjoy going to family farm &home because everyone there is very willing to help and they are very friendly .

In and out less than 5 minutes had exactly what i needed and wasnt overpriced

I am very disappointed with the store. Been waiting a month for a rabbit hutch to come in which I ordered a month ago.I called several times also for follow up only to be told its on order. Well I call today and they tell me its unavailable now. Someone should have called to let me know or I would still be waiting. Poor customer service. Be weary if you order something. Make sure you follow up.

We have been going for about a year now the manager and the employees are excellent! I have purchased Chickens, trees, and we exclusively get our feed from them! We just processed our meat birds ...we averaged over 8 lbs processed!!!

Nice place...kinda hard to find things if you have never been there...seems like they have things scattered rather than have things that are similar in the same section...maybe its to get people to walk around the whole store for the chance that they may buy something that they werent planning on.

Great customer service. Friendly staff. Well stocked.

Awesome stuff great food good environment looking for brunch lunch to back and relax

Thank you so much Laurie. For helping vets with nets 2021.

Definitely prefer this spot over the other guys with a farm implement in their name! ...it should be known that if your significant other has a deep love of chickens, and zero self control, you should probably keep them away from here from Feb through end of summer.. apparently are you ok with me bringing home 6 chicks means somethin else these days

Power outage. Awesome store still.

I am grateful that Monroe has a store like this, just wish the staff was better. The cashier will greet you when you come in, but once you get past the checkout, everyone else will ignore you. They will walk right past you without offering to help. I had to go back to the front of the store to ask the cahier for help.

Found what I was searching for at an affordable price. The employees were super helpful and polite.

I like going there because I get my feed cheaper For my chickens

Decent store, once in a while they have good sales.

Love this store!! Pretty competitive pricing and you can take your dog inside to shop with you!! They even give your dog a treat at checkout. 🙂

Great products and great prices

Very clean well stocked and very helpful upbeat staff

Every one friendly and decent prices

I called the store from Ohio about a Christmas gift card for someone in Michigan. Alice was most gracious in accommodating me so I didnt have to shop in the store. Greatly appreciated.

Let me start by saying i have never in my life left a google review Was just in there to purchase a pair of boots when i walked past the clearance boots the sign said onother $10 off clearance price so im thinking good deal. I walked to a person near by and asked where the restroom was so my 5yr old didnt have an accident the kind lady told me. She then proceeds to tell me that the boots i have in my hand are an extra $10 off awsome so i proceed to the restroom and then to the checkout the lady rings them up says there $100 i said ok the lady back there told me there an extra $10 off and there was a sign on the table she said too me well that takes an overide and she is busy talking so do you want to pay the $100 like asking for an override was going to kill her i said nope i dont want them i purchased the two things in my hand and i wont go back in there its not the $10 dollers its the fact it was posted and was told verbally by what looked to be a manger thanks for nothing farm and home

Great selection. Nice cashier

Nice store. Well organized.

Good very friendly service girl. Help me alot.

Always good deals

Staff friendly and helpful.

I was able to get my dogs shots there

What a nice store. Went in to find items to work on the lawn and the young man at the counter was very helpful. Lawn work done as I was able to get the supplies needed.

Enormous barn fans on sale - what a bargain! Clean, friendly store.

This store does not care about enforcing covid restrictions, like masks, even with it posted on the door. Also, the store is poorly organized.

Could do better keeping birdseed stocked.

Kinda pricey on some items. But the service is amazing and the manger that works there is such a nice lady.

They have a large selection of items from tools, nuts and bolts and animal care. Their workers are very friendly and helpful. The store is not too big so it is easy to find what you need.

Like TSC but larger

First time here. Lots of selection and good prices

Love their selection of pet food and clothing!

All the chicken needs available.

Great products and great prices

I just love this place

Helpful staff and clean store

Had a nice sellection of gifts for my s9ns and grandkids..A pricey place but worth it in quality items..

You can always get a great deal on many different items and they are never out of stock. Great Store.

Doing a good job of keeping the stock up I most often get what I am after!

First class customer service.

Always friendly staff and supplied.

Employees were helpful and lots of stock.

This place has a little bit of everything. I stop by here often.

The employees were nice and welcoming

Nice clean place, and friendly staff.

Very good service and price

A nice store. If Im in the area, I cant help but stop in and see whats here.

The chicks were in! You could tell the store was kind of in between seasons. Shelves were kind of empty and waiting new things.

Had lots of help.

Staff and service is by far the best Ive ever dealt with. I pass 2 other FF&H just to shop here

Local business with some very good values throughout the store. Could use some updating but enjoyed my shopping experience with plenty of help when needed

The workers were nice,friendly and helped with what I wanted. I got everything I wanted.I was was very satisfied, great place

2 page list of items to get..but couldnt find any direction to products..plenty of workers chatting with each other walking around them outside..so when cashier asked did I find what I was looking for I told her..she giggled ( adorable ) she asked what was on the list..i said everything they also carry at ACE...she was just as amused as I was...spent over $300.00 @ ACE they had everything I needed just as I thought!

Family Farm & Fleet Monroe has very nice its clean they had what I needed

Boughtba leaf rakecthere

Never had a bad experience and we are regular customers

Nice, small store where we buy our chicken feed and supplies and pet food and litter. Theres a variety of items similar to another farm supply store. The store personnel are always helpful and knowledgeable. And if the person doesnt know the answer then they find another co-worker who can help. Convenient location.

Great place with friendly people

Great and friendly service everytime Ive been in the place, clean atmosphere with a wide variety of products.

I visited my veterinarian there. Very friendly place.

I love this store. Their are always great deals to be found, the staff is friendly, and the store is clean. If you can’t find something don’t be afraid to ask, because you probably just missed it

Great prices alot of inventory

Couldnt find a metal snow shovel in Michigan in winter. They had other long handled tools but missing a wide metal show even as something normally carry

I like this place, they dont have a big selection, but you normally find what you need. The employees are very nice and always willing to help

Staff was very helpful.

They have what I need, every time

Great service,friendly

Good place to shop friendly help

Did not have what I needed in stock, wild bird food in bulk and other items. Flat Rock location is much better.

If what you need is here buy it here

Its an ok store. The cashier today was incredibly nice.

Nice people decent prices

Friendly staff, great mom and pop shop! Clean store! Has lots of random gadgets

This place has everything I need for my farm in horses. I love how their competition has me tractor supply prices become more reasonable. I usually buy all my feed for my horses at this store. They help to load your items which saves my back. Always helpful and friendly. Couldnt ask for a better group of people.

2 clerks at the register, could hear several people in back laughing and cutting up while half a dozen customers stumbled around looking for someone to help them. Worst customer service I have seen in a long time.

Prices are great and everyone is super helpful!

This particular store is much better than the Flat Rock store but still very poorly ran. The employees dont know much about farming or the things in the store. It would be nice if they hired or trained their employees to actually know whats going on and what the products are good for.