Kayla is amazing! She is so helpful every single time I come in there. Always so helpful and definitely knows what she is talking about! I definitely recommend for her to get a promotion!

I really enjoy this shop. The staff is very knowledgeable and take the time out to educate, help improve, and give you honest feedback about whatever product you are inquiring about.Quality is important to any lifestyle choice, yes you may pay more for something however you get what you pay for.I also like the down to earth atmosphere here, youre not rushed to purchase and you can tell that the staff really desires a good shopping experience.5 stars without a doubt

Man thanks so much to the store manager dude Travis for helping me with selecting a piece. Had no idea what I needed to get, but after 10 minutes of product education I knew exactly how it worked and how to keep it clean. Such a bada** selection of goods and a highly knowledgeable staff.

This is my favorite smoke shop by far! So knowledgeable, friendly and a pleasant place to be at . They have the latest for your smoke and don’t be shy to ask for recommendations for what your looking for they’ve got you covered! Thanks highlife!!!

Friendly great place ! Very helpful and educated on there products ! And if they don’t have it it’s not long he’s getting it .

Prices are consistent among their other stores within the chain

Not the easiest location to find, if I didnt know that ahead of time i would have driven right past it. But the staff is super chill and helpful, probably one of my favorite locations just because of the atmosphere (and Ive been to just about every location they currently have).

Great selection....great knowledge about products

Cant put zero stars, otherwise I would. It was 10 minutes before they closed and talked with Taylor. I had purchased something not but 30 minutes before and the size of it was incorrect. So I needed to come back and get something else to go along with it. I told them I knew they closed soon and that it would more than likely be a couple minutes after they close when I get there and I was assured that it would be okay. When I got there however it was 4 minutes after they closed. Even though I was assured that they got me I was not allowed in and then informed that they cant let anybody in after close no matter what. So, either A.) The employees dont communicate the rules well to one another or B.) I was mislead and then wasted gas and a hot meal on the misleading words of someone else. Needless to say I will not be returning to this location and will get what I need elsewhere.

Expensive and not real friendly. I asked for a product but when I left I had been given a similar but different one. They said since I went outside they couldnt exchange. Since then I found The Discount and Tobacco outlet about 40% cheaper for the exact same product. So I guess they did me a favor at high life.

Great staff, they know about the products they are selling and are very helpful

The best all around shop in all of Monroe and has such cool staff like Jamie. But theyre all great. I love this place. Get my CBD here.

Not just the best High Life ever, the best smoke shop ever! The staff is excellent. Great care and service. Jamie, Courtney, Ivy and Courtney. are always present and able to provide what I may want. The kind of service that makes you feel catered to. Ive been to other places (High Lifes included) and know for a fact their selective inventory is unique to say the least. Ene,(manager)the a la mode cherry on top of all this is a big part of this Im sure. From product knowledge to special orders, anything out of all High Life has to offer I may need, I know I can get from her and here. Great place, great work.

Jasmine is the sole reason I put 5 stars. Her customer service is astronomical ✨🌟 Shes so helpful and knowledgeable. Thanks Jasmine!

I come here often, the whole staff is fantastic. But Ivy in particular! She is very kind, very upbeat, and always very helpful!!

Only place that I have been to that had knowledgeable staff and replacement tips for the products they sell. And the girls are awesome and a total help

Jasmine was so sweet and helpful, she helped me pick out the best tasting vape juice, i don’t usually get recommended anything great so i was pretty happy she was there to help

I always have a great experience when I go in here. Last time I went in jasmine was so friendly and helpful

I had a great experience in the shop the other day with Jasmine, she was super helpful and answered my many questions with genuine interest, i’ll be back thanks to the great customer service.

Jasmine was so sweet! i wasn’t sure which vape i should get because i’m a beginner, she helped me pick the perfect one for what i wanted. also ended up purchasing vape juice and coils that she recommended! i hope she’s working the next time i drop by

Tia is wonderful and super knowledgeable. Love the environment and the kitties!

Love this store and it’s staff. Ask for Jamie and Kera. Highly recommend them!

Awesome place and awesome staff. Ivy is the best... ask for her!

Courtneys customer service and recommendations are amazing, she never fails to go above and beyond!

Anything you could possibly need is here and if they dont have it the staff is so knowledgeable that they xan help you get it.

Went in the other day and had Courtney help me out! She made my first time visiting a breeze, will definitely be coming back!

Great knowledge of their products!

I would’ve given a 0 but that’s not available. Brenda the clerk at the register is rude and unprofessional. My fiancé stopped there and Brenda asked to verify the name on his debit card AFTER scanning his ID. First, why does it matter whose name is on the card? Secondly, he has stopped there many times in the past without the interrogation. Lastly, if he’s not handing you the card then why are you asking to verify anything?! Oh, one more thing, you are ONLY a clerk in a tobacco store and not the police.

Great selection of Vapes and juices.

I love Highlife. Friendly people, helpful staff, clean place. Great place to go for all your vaping and etc needs.

Great shop! Lots to choose from. The customer service was amazing. Hayley was very helpful and offered lots of information about their products. Ill definitely be coming back. Thanks Hayley!!

Tons to choose from and a extremely friendly and knowledgeable staff. Have visited several times and always had a great experience. Some popular products go fast, but staff dont mind checking stock if you call ahead. Overall one of my favorite smoke shops in the greater Monroe and Charlotte area. Also has local blown glass to choose from. 5 stars from me

Great prices, great deals, super friendly staff. Laura helped me the other day and did a fantastic job. Everyone who works there is great and knowledgeable. Great selection.

Laura B!!! Shes a great person very respectful and always wears a smile when I come in the store. She knows her information about every product in the store very dedicated, smart, talented women. I always go there when she’s there.

The staff is fine but the products always break (only products from high life) and I have been sold a reused item, I know it to be used as not only was half the container missing, but there were also very clear scratches showing where it had been used. Since they have a no return policy Ive been SOL with a lot of items from this insanely shady place. Not to mention every time I go I see at least one very tweaked out customer, its just a shady creepy place honestly I never feel safe here it feels like you need protection just to enter the store. I will never return because of the poor item quality and I dont want to get injured or something weird go down while Im thereZero stars

Laura at high life is the best She is always smiling she knows her information about the products in the store. I highly recommend Laura for all your needs at high life.😊 so do yourself a favor if you stop by ask for her she will always have her smile on and very eager to help you with all your needs!!!!!!! You will be pleased with her!!!😊 I am always that’s why I always come back to her for all my needs 🌈

This place is the worse.Would n ok t recommend for anything.Customer service is the lowest grade possible.Why doesnt this offer 0-minus star ratings.1star is an exaggeration.

Absolute friendliest staff and also extremely knowledgeable in their craft. Tremendous selection and always adding more options. Clean store and overall great vibes. My go-to stop for all my needs.

Great shop! Amazing service. Hayley was so helpful and helped us find exactly what we needed. Would highly recommend this shop!

I love that when I walk in they automatically know what I want, grab it for me and have it ready at checkout. That’s real customer service and I will never go anywhere else. Ene is seriously the best. I come by at least twice a week and she always looks happy to be there and is beyond sweet and friendly!

Amazing selection, great quality, and knowledgeable staff. Very good prices and deals too. Always leave satisfied.

Went in for the first time and it was an excellent experience. All questions were answered, the staff were very knowledgeable and Laura was a very big help. Definitely have a new returning and loyal customer.

Repeat customer.Nice shop, location and friendly staff.However, the price gouging is excessive.Everything is overpriced and theyre not willing to negotiate.

Absolutely love this store and staff. Laura is the best!! I can ask her any questions and she knows all the answer right away!! Shes is the sweetest! Definitely recommend this store!!

Great customer service, super friendly people and very informative about products.

Love this place! Anarita is awesome always helps out as do all the sales associates. Has lots of products an always brings in new stuff! Sales are spot on! Must check out!

Laura and Julian were the most helpful people! We came in and we didn’t get bombarded they gave us time to look and then answered any questions we had! The best experience yet!

I love this shop!!! I enjoy the atmosphere here and all the employees here are super helpful!!!All my questions get answered and then more...I always will recommend this shop to everyone!

These guys are awesome. Always friendly and helpful!! Great selection on everything. And great prices!

Zero stars. never going to come to high life again.. I have been coming here for years. Spent thousands of dollars here and they wont even swap out a bad battery that I bought here only a week ago..wow! Way to take care of your customers! So if someone buys a bad part from you, theyre stuck with it? No thanks! Like I said, Im done with you guys!

High life is the only smoke shop I Use. They are all very welcoming and friendly to customers. The team members have a good knowledge base on the products they provide. If one doesn’t know the answer, they don’t hesitate to ask another team member to ensure that the customer gets satisfactory service. Everything is always handled professionally but, you are also are treated like a friend. Also Ene is the best store manager EVER. 10/10 when someone’s asks where to get something I say go to high life. 💯👌🏼

Best store of them all! It’s my favorite high life location. Staff is always great and friendly, super helpful. Awesome selection on vape gear and juice as well as glass pieces.

Hayley assisted me with my purchase. She was polite, attentive and very knowledgeable about the products I inquired about today. Very helpful, will be coming back soon.

Great prices and a even better selection of goods yo. Hayley was also a great help during my visit. Highly recomend this place.

We went in with the intention of getting a new glass piece and Hayley helped us out a lot in deciding what to get! Very great customer service. Thank you!!

My favorite smoke shop in the area, great selection with very helpful service. Haley served me the other day, she was patient with me while I was deciding what to get and gave plenty of helpful suggestions.

Nice place. I have absolutely no idea what that stuff is that they are selling, but the people were friendly, it smelled a little odd, but, I came away with a really great feeling.... What were we talking about?

Hayley was very informative and friendly, she helped us pick out exactly what we needed. Great selection and customer service 😊

Amazing customer service. Great products and great variety of products. Employees are very helpful and informative as well.

Laura was so helpful with the new vape I was looking for. She is always there to answer any questions. A wonderful place to go to!

Hayley was a great help and was very knowledgeable and friendly. Very good experience! Will definitely be a repeat customer

A very helpful staff especially the manager Enurita and Laura. A great selection of inventory and products.Always happy with what I purchased

Great staff. Laura so helpful and patient with me. everyone in fact has been so helpful.thanks Laura and Brooke yall rock!!!

Amazing service from Hayley!!! She’s so helpful and was able to answer all my questions, thanks high life, will be coming back soon!

Amazing service friendly people awesome Prices and if you find yourself near there stop by and say hi to my best friends there a.k.a girlscout and Smurf by far the best vape shop in NC according to my personal opinion 😂😉 I only wish I could leave More stars 🌟 🌟 🌟 🌟 🌟 by a 💯

This shop is awesome. Laura is awesome and always super helpful. Everyone always recommends great flavors.

Very friendly, helpful. You got questions? They have answers.

Awesome place, the best prices and Laura was very knowledgeable about everything and Julian was an awesome help as well picking juices. Highly recommend

Horrible company with zero appreciation for loyal customers. Ground-level employees are great and treated just as poorly; were all expendable in the eyes of management. Do the world a favor and go to a real local place and not these corporate monsters

Everything here is over priced. Maked up at least 50% more the what its value is. Your better just buying it online and get it half off.

Hayley and Laura help really well. We found every thing we were looking for. Really good help

Eneralda, Laura, and Cris are very helpful every time I come to pick something up. Theyre always suggesting the best new vape products. I always recommend this store if someone needs any new products! Friendly staff, great prices.

The guys there really helpfully, always help me make the best decision. The employees are always happy to help out with any of your needs. Any questions I have are gladly answered, such cool people.

Laura and Ene are my favorite!! Always on top of their game no matter what comes their way. Love this place and will definitely continue to come back. ❤️

This place has everything I need in one stopGreat prices too

Laura and Ene are always amazing help!! Super nice and always know exactly what i want or what i have in mind! Really Professional!! Highlife in Monroe is all ways my go to spot!

Went in this morning looking for a new vape mod. Store is super clean and was greeted immediately by a little lady. She was so helpful and knowledgeable about vape mods. She made it very easy to decide what I wanted. I ended up buying a voopoo drag 2 witch I love. Not to mention all there prices are comparable to what I could find on line. All in all this store is doing a outstanding job in my opinion. Keep up the great work high life!

Faith was really good in helping me find the best CBD and pen that suits me. Will be coming back here for future purchases!

Wonderful smoke shop Laura will point right direction! Highly recommend

Marijuana leaves everywhere and the place is named high life but was told to leave for saying weed. cant say drug test or bowl either. people are something worse than stupid at that point. what else can i say? nothing

Hayley is an amazing representative of the High Life company. Awesome customer service

This is the best vape shop in Monroe. I love how friendly they are and provide excellent services.

Great staff . Ene was very helpful and super nice. Very pleased with my visit.

End and Cassie provided excellent service. Always a pleasure shopping here.

Best customer service from hayley, she made sure that I was set on everything and made the trip so much easier for me

Highlife in Monroe always satisfies me every time I come to purchase products. Faith, Ene, and Joana are great and very knowledgavle! The store is clean and presented well inside. The kratom is top notch too.

Walk into this store, and you are greeted by the nicest, most helpful staff that a customer could ask for. Shopping here is a fun experience for sure.

Ene and Hayley were very nice and the prices were way better than other shops will be coming back!

Highlife Smoke Shop is the best smoke shop in the area! Hayley assisted us with our purchase and gave us a lot of helpful information. She is very knowledgeable about kratom so if you need help finding the right kratom for you, ask Hayley!

Ene was amazing great help and very knowledgeable. Will be back again

Ene and Hayley were amazing and very helpful will definitely be returning.

Love this highlife location. Friendly staff are always helpful and kind. Selection is amazing! And its a really chill atmosphere.. keep up the good work 👍

Great selection. Very knowledgeable. Great place and low prices

Laura, faith, and joana are the best! Always come here to get my things. Much love for highlife Monroe.

Great staff. Shout out to the manager Onny (no idea how to spell your name...), Laura one of the High Life OG’s and a great new staff member Jake. Letterkenny! Much love to all there. Very chill people. Also Brook and Brandon new employees that are great. Congrats to Brook on going full time.

Enereida, Laura and the rest of the staff are very knowledgeable about the products, very courteous, and professional!! I highly recommend high Life for all your vaping and tobacco needs. They also have a wonderful selection of kratom! Its one stop shopping : )

They always have really great stuff and the atmosphere is perfect. Laura is a great customer service person and I never feel like Im being upsaled when she suggests somthing

Joana is an excellent team member, she and Ene know the products very well and I prefer coming here over other shops.

Joana has a positive attitude she likes working with enthusiasm and shows a great personality!

Laura is great! She is super helpful and we love coming in to see her!