Always ready to answer questions and show you details on equipment.
Extremely knowledgable and friendly group of people went in to get a CD player gave em list of what I was looking for feature wise and was shown multiple options in different price ranges wasnt pressured into a certain brand ot anything now its up to me to decide which one I am gonna go with
Keith did me good. Customer service beyond all my expectations and some touches I didnt even expect (like an in-dash USB port installed).You pay for quality and this was quality.
Keith was very attentive and offered great customer service. Nice business and friendly staff,highly recommend if you are looking to put some boom on your ride
Great service. Good advice. They did good job installing... one day turnaround (scheduled). Radio, dash mic, and backup cam.
Prices are to dam. Good work tho. Guess you pay for good service. Which i have no problem
If i could give 0 stars i would. Way overpriced! They prey on those who don’t really have the knowledge of the products and only offer in store credit for returns of the nonused products ! Also installed a system incorrectly on a friends car causing water damage to his vehicle. Dont do business here!
Great place for sound audio or car security installations. Ask for Issac, Cory, or Keith and them guys will get you set up! They offer a great variety of speakers,amps, and radios.
Great customer service
Wonderful service and great products. They just made our fleet maintenance and security much easier. Thank you to Keith, Janet, andtheir Suncoast Sound team.
I was given good help and advice.
Would give 6 stars if I could! Keith and Suncoast is my go-to for all things audio! Service is so great that I come from another state just to do business with them!
Keith is the man, good job
Very Helpful
I needed a non-standard radio for a auction vehicle that was being delivered to Monroe. I contacted SunCoast Sound and Keith Mayfield treated me as if I was a long-time customer and/or a friend. He provided exemplary service while going the extra mile to ensure that he treated me as a new friend rather than than a potential “1-time” customer. It’s worth the drive from Shreveport to Monroe to do business with SunCoast Sound. I highly recommend this business for any and all audio needs.
Great job real helpful in explaining and knowing what I needed. Thanks .
Very knowledgeable about audio. Friendly staff, but very overpriced on their goods.
Keith and his staff are fantastic at what they do. Their prices are reasonable, for top-of-the-line car audio products, and their work is impeccable. I was incredibly pleased with my system that they installed.Just a great place!
Great sevice
Great, friendly customer service and they are quick! I had a whole system installed in less than a day and it sounds great. Probably the best box builder Ive ever met. Would recommend to anyone!
Very friendly. They know what they are talking about and can give you advice. The only problem I had was they did not inform me, when i put new speakers in that there was a risk of causing a door rattle. Now I have the door rattle, and will either have to pay to fix it or leave it alone. Overall, I believe they are a good business with friendly folks.
I am very satisfied and happy with the results. Very fast service too.
Very professional and knowledgeable
Went there and it was closed for the summer on Saturday with no notice. They lose a customer. Ended up doing business with them to give them a second chance. My first impression was correct. Avoid them they are not honorable.
Good customer service
It was a great experience. I recommend it to everyone. Special thanks to Keith.
Citys top dog in electronic/automotive equipment
Horrible customer service skills from what I can assume is either the owner or manager. Came in from out of town to hear a specific brand of subwoofer, but instead was met with a condescending attitude and treated me like I had absolutely no clue about car audio or what the difference between loud and punchy bass was. If you want to gain customers this is NOT the way you treat them! shame on you for not being a decent human being. I would never suggest this place to anyone.
The owner Keith seems to be a good guy but he trusts in his employees a little to much. I bought a a new truck and bought it there for a new touch screen deck. They sold me one and we scheduled a day for installation. They ended up haveing to keep my truck over night to install a radio and I paid for 100+ worth of adapters. I have had nothing but problems with the radio since then I brought it back at least 3 times. I finally took the radio out and found out why I was having problems it looked like a 2yr old installed it. How can you just twist wires together and put a piece of tape on them.
Theyre very customer friendly know customer by name listen to what your looking for will let you know if it will sound right and very honest
Great staff. Very informative
Great place to go and figure out what kind of radio you want to get
Very professional gentlemen, and honest service to get you sound system you deserve...
They will meet all your needs.
Extremely professional, polite, and efficient. I would recommend to anyone
They stand behind their products and make sure their customers are satisfied with their purchases.
I paid entirely too much money for brand new pioneer stereo with nav for the sloppy install. Sub inside my center console dont work any more. New sub and HDMI wouldnt work. Wasnt plugged in the radio.didnt even put them in the console like they said aux port too. Will not go back for my amp and speakers.
Fair prices and perfectly installed my radio
Very helpful good pricing on items.
Friendly staff and good service!
Purchased an $800 radio that came out to be close to $1500 once installed, but I was ok with the price cause the salesman promised it would do the things I want. Waited 2 hours once installed me and the installer went through it I was told they didnt have and parts in stock to make XM radio work and that I would have to come back and get it at a later date which I was fine with that. Then the installer started showing me all the functions of the unit which most didnt even work. He had no explanation. I plugged my I phone to the unit and it surged on and off, installer said it was my phone that was the problem so when I went home I plugged my wifes iphone into the unit and it fried it ($400 phone ruined) by this time I was furious not only did the $1500 radio not work but it also ruined my wifes phone. Called the owner and advised I wanted this radio taken out and have my old radio put back in which they did but charged me $300 for install. This is bad business!!!!!! I didnt even asked for them to reimburse me on the phone the radio destroyed I just wanted to have my old radio put back in and give me a full refund, Well they kept $300..... I would not recommend this place of business to anyone. You would think if you spent $1500 on a radio you would get quality merchandise and quality service.
The guys at Suncoast were great, as usual.
Very nice and easy to talk to!
Overpriced and arrogant. They have no desire to be competitive. They refuse to answer questions directly. Shady people to deal with.
Blake is best box builder in town
Reasonable, Affordable, nice, friendly Staff
The best in Monroe
Great people at suncoast!
My husband and I use this place for all of our music needs
I called for a quote on installation of a screen and backup camera for father as a surprise Fathers Day present. I purchased everything and just need installed because I dont live in Monroe. The guy told me he was too busy to install items purchased from someone else, but if I was to buy the product from him he can get me in the next day. Poor customer service and business.
High priced but great knowledge and equipment
Great service
Best Sound in town
Great Service
Radio didnt last long
Too high
Awesome service!!!!