I came here to have my windows tinted, and they did a terrible job. I was not pleased. They are very friendly until you have a concern about their unacceptable quality of work.

Came here to have my car windows tinted. The level of work was horrible. They used a white paper towel or or something similar. It left white paper in between the tint and the windows. The tint had been crincked so much that it nearly had holes in it. And the fact that they got an attitude when I brought it to their attention is beyond belief. They were reluctant to give me my money back, but did. And immediately took the car back in and removed the tint. You can take a chance if you want to, but i will never use them again.

One year later, and still waiting on a call back about the new Car Play radio system for my wifes car. Left it for a week, while on a work trip. Never got a call or anything. Finally went and picked it up, with no explanation but, its due to Covid-19. Called Crutchfield, which I should have done in the first place, only to find there isnt a Stereo replacement for her make and model car. Really want to shop local, but not like this. Stick with Crutchfield, they will be honest with you.

For my first sound system the audio specialist did an amazing job. For great quality and amazing customer service at a competitive price, shop with these guys.

Great place! Scott is wonderful!

Ive done business with Auto Trim Design now 20+ years. They have always treated me as if I were family and besides that their knowledge of handling their customers needs is paramount.Thanks Don, Keelia and your crew for allowing me to let you know how much I cherish our relationship.R$

Best place in Monroe for all you auto sound, and trim

I will like to address the owner, good customer service comes first. I feel that you handle your business unprofessional. Good customer service goes a long way no matter how long you have been in business.

Amazing service with a really knowledgeable crew. Took my Jeep in to get the windows tinted and Im 100% satisfied with the end product. Quick turnaround and quality work!

Do NOT take your vehicle to this place. I took my truck in this morning to have the windows tinted. I asked for the price with tax included, which I was given and I entered it into my phone to be sure I had the correct info when it was time to pay. A few hours later Blake calls me and ask if I wanted the back window tinted as well because there was already a tint there and the removal and replacing of that one area alone with be an extra $60. I tell him in no uncertain terms I dont need that Im fine with what I have. I go to pick up my vehicle and the price is $266.32 when I was quoted $199.72 with tax included. I tell the man at the counter that I never agreed to the back tint and he tells me my husband approved it. What husband!!! I brought my truck in myself and there was no husband!!!! We go back and forth and he finally tells me to process the refund he needs the credit card it was charged to refund the money. When the credit card is presented we are then told that they can give back $30.00 of a $60.00 charge that was never approved. Then to make matters worst while I am trying to explain to Blake that I never gave him approval to remove the back tint and replace it he hangs up the phone in my face. Now tell me where in the world do you add something to someones vehicle, refuse to refund their money and then hang up in their face. This was the WORST customer service I have ever had. I would not recommend this place to anyone ever!!!

The guy that does the speaker stuff is a nice guy and does good work. The guy that does window tinting is a different story. Do not get window tint from here and if you absolutely must use this place, make sure you get a warranty in writing specifying exactly what is covered because you are going to need it. I paid $330 dollars to get my windows tinted here. I noticed small bubbles in every single window the day I had it done, but was assured they would disappear within 2-3 days as the tint dried. 7 days later the bubbles had gotten worse. I go back up there and the tint guy told me that he worked in a dusty environment and he could not guarantee that dust would not get under the tint and cause bubbles. The tint guy did agree to re tint the driver side window that was the worst, (which still has bubbles after re tinting) and then he pretty much told me to kick rocks on the other 4 windows. Long story short, just avoid this place.

I have brought several vehicles to them, and it seems there is nothing they cant do. I also have another project Im bringing them Monday morning thatll be fairly challenging, but again I have no worries.

They number my jet ski out of this world customer service and great work they did.

I thought the only people that still valued customer service was chic fil a. They are very friendly and professional. Im trying to find something for them to do.

Best place to get all your auto accessories. Did a great job on my wifes window tint.

Excellent service, excellent craftsmanship. Definitely will return.

They did an amazing job on window tint and great customer service.

Fast service, great pricing and just good looking work! Thanks Auto Trim Design!

Do not go here!!! They are Horrible!! I lost money and time dealing with these people!! The work they do is not good at all!!!

They seem helpfiull

Awesome Experience!

They was great

Ok