I had a awesome experience with this dealership. They are wonderful and absolutely no pressure when you go there to look or buy the car from them. Chris was awesome and helped me purchase new 2022 Mitsubishi Eclipse cross. He worked with me to get a good deal and went beyond to satisfy us. Thank you for that. Manager was also nice and took time to listen and was understanding. Highly recommend this place.
Had a great first time new car buying experience here at Griffin. Austin played phone tag with me for about a week answering some of my car and financing questions. I came in to purchase a 2021 Mirage hatchback. I ended up purchasing a 2019 Mirage hatchback with only 4K miles and a great warranty in order to stay within my budget! Thanks for all your help. This is my first new car and first Mitsubishi but Im almost positive Ill buy another within the next few years! And thanks for being patient with me Austin!
I live 4 hours away in another state and saw an auto I liked. I called GM and spoke with Anthony Sells and we discussed my trade in over the phone via photos, VIN number, and mileage. When I arrived the car was the same as advertised and they gave me what they said they would for the trade in. Anthony helped through the entire process and they manager processed the documents fast. A good group to work with! I recommend this company.-Joe in Tennessee
I had a good experience buying my car here I want to give a big thank you to Chris and Bob for helping me with the purchase of car. Bob was able to tell me a lot about my car and I didnβt feel rush to make a decision while I was there. Thank you so much π
The sales people at Griffin Mitsubishi are great. They are very polite and knowledgeable about their vehicles. I would like to give special thanks to Anthony for helping make my purchase so simple. Hes a great salesman. Easy to talk to and super friendly.
I worked with Brian Murphy and he was professional, patient and customer-focused. Bought a Mirage G4 and Anthony Sells delivered itβI live about 2hours away and they didnβt hesitate. Anthony and the other gentleman that brought the car to me were polite, down to earth and professional. If you are in the market for a car, whether itβs a new Mitsubishi or a quality used car, Iβd recommend checking this dealership out.
Anthony Sells Sold me a new vehicle today Griffin Mitsubishi. He is the best salesman on the planet come see him. He took care of his boy today appreciate you man. I will be in 10 days from now to buy another vehicle for my wife
Excellent service! Had an awesome time working with Anthony. He is laid back and not pushy or overbearing like you run into at most dealerships. He worked hard for my wife and I to make sure we got the best deal. He took care of us and made us very happy customers. Definitely recommend Anthony and the entire Mitsubishi team! We absolutely love our new Outlander!
I bought my vehicle out of state and Chris Blackburn did an excellent job of communicating everything by phone. Delivery was the next day in perfect condition. Thanks!
I had a very good experience buying my new Outlander. There was no hard sale pressure, and they didnt play any games with the numbers. I was treated well, and got a good deal. Will shop here again.
Buying cars has the stigma of being a long drawn out process that takes all day and let me not forget to mention that the customer usually is over charged for the vehicle... well that stigma in my opinion is null and void. From the moment I spoke with bob on the lot he was very transparent with the process and made it extremely time efficient. I told him what I wanted to accomplish and he gave me his expertise that made sense as an professional. I would have never imagine I could buy a car in 2hrs time and get a good deal. I guess itβs a first time for everything. THANKS AGAIN BOB, YOU WERE AWESOME TO WORK WITH. The general sales manager Nick D is not like any other Iβve seen. He actually talks to customers to make them feel welcome and not just the guy behind the desk. Hands down best experience I think I will ever have buying a car. Bob and Nick you are now my car guys
The management team here is excellent. Nick, Brian and Bob have amazing customer service and make you feel comfortable and right at home. No hassle and very friendly. Even Nick being the general manager was very helpful and interacting with customers. You should definitely go here for your next car buying experience!
Excellent communication throughout the entire process. Friendly and knowledgeable management! I have already recommended them to friends of mine! Very satisfied.
What can I said ... Well best experience I ever had purchasing a vehicle. My situation was special, I started with an upside down vehicle and sour prior experience from other places. Once Anthony Sells email me I ignored it just thinking about prior frustration plus did I mention Im Florida ? He was amazing make me feel welcome right away. He didnt seem bother by my upside down. He said just trust me I will take good care of you. He did and so did the team Nick and Brian as well. I drove 21 hours in one day to pick my beautiful car. I left feeling bless. Finally a win. Everything they said was exactly that way. Plus they did everything via texted and emailed. Wow please ignored any prior negative reviews they are a brand new team. THANK YOU SO MUCH AND MANY BLESSINGS..
Great Customer Service..Everytime I go There for service for my car..
Very friendly staff. The salesman Bob didnt try to hassle me with vehicles that I didnt want. Also he able to get me into the vehicle I came for!
Anthony was absolutely incredible! There is no one more chill, cool, and relaxing to make the car purchasing experience as stress free as possible! He is all about taking care of you and making it as enjoyable a process as possible. THANK YOU ANTHONY!!- James and Hayley
Was lied to about a car price, when I came back the next day after a painful search for a used car (the car salesman kept trying to sell me a new car) after an hour drive they tried sneaking 1,500 dollars in more while I was signing.Response: I did not even bring any paper in, and everything said in the reply was a lie or the managers does not know what his employees are doing, I would be happy to change my review for the price I was told.
Iβve purchased many vehicles in my lifetime. Nick and Bob run a killer outfit easy to purchase from. Quality people and really nice facilities. Had a great time buying my dream vehicle and looking at Nicks butt all day. β€οΈ
I was visiting from out of town and found a great deal at Griffin Mitsubishi. Nick, Bob and Brian went above and beyond to make the experience stress free and enjoyable. I will definitely be keeping an eye on their website for another great deal.
BY FAR one of the BEST experiences I have ever experienced at a car dealership. I always have a bad feeling walking into these kinds of places and theyβve made me feel at home and comfortable. The general manager Nick D was amazing!!! Such a great and genuine guy to do business with. Will be telling all my friends and family about the service you guys provided to me and my car buying experience. Thank you Griffin Mitsubishi!!!!!
Buyer beware!!!!! This place will try to rip you off quick, just do your research before going here, check the kbb and nada for yourself because they will price it about 2-3k above kbb retail. I tried to purchase a car, trade in for it is 12k, perfect retail value is 15k. They are asking 17.5 with an out the door of 19.5. If you have ever bought a car before, you should know whatβs going on hereβ¦. So just make sure you do your research before buying here so you donβt get scammed.
Bob was absolutely amazing!! He took care of all our needs and made the car buying experience amazing! Great dealership and management! Would highly recommend to anyone. Thanks again Bob!
Process of purchasing was very easy. Anthony is a nice fellows to work with. Very friendly bunch and a low pressure environment.
Hands down, everyone was awesome. Very friendly. Mr. Brian, the sales manager was on it from the first minute. Addressed my needs and put me in the right car. They were Fair on my trade too even when it wasnt in perfect conditions. Hey Everyone, go see Brian for your new ride.
Mr. Bob, did a good job, and was very welcoming. My son was able to get his first car!
Nice people Bob salesman was greatWill return to buy car
Great team at Griffin Mitsubishi. Bob was helpful and took the time to get the deal i was looking for with no hassle or pressure. Was able to get the perfect car for my daughter. No hidden fees or costs like other dealerships, just straight forward honest business. Thanks Bob and the rest of the Griffin Mitsubishi team!
Anthony was a great person to work with. Really nice manners and easy to talk to. Really liked working with him.
I bought a new Mirage at Griffin Mitsubishi on 6/11/21. Anthony Sells is a top notch salesman and was very easy to work with. I highly recommend this dealership in Monroe NC.
Anthony Sells Doesnβt GIVE UP. He Will Get You In A Car By Any Means, Swing By I Promise You Wonβt Be Disappointed.
Bob Falcigno was GREAT!! was very polite and patient with me always made me feel at home and put a lot of time in helping me out if you come here come see him
Nick and his team were absolutely amazing. They went out of there way to get us a vehicle to fit our family!! Thanks!! I will definitely be back.
I purchased an Audi A6 here on 8/7/2021. Bob was my salesman, very professional. Great and helpful staff.
Great experience with my salesman Bob. He worked extremely hard to get me the deal that worked for me. I highly recommend the Griffin team to anyone looking for a new or used car.
Bob really came thru and made my purchase easy with no anxiety. Thanks guys. You get all my business now!
The guys here worked for me all day until the deal I wanted was put together. Thanks to everyone involved. I highly recommend stopping in to see Jose for the hardest working salesman there.
Anthony was great to work with. Very kind and helpful. He went the extra mile!!!!!
Iβm so impressed with their easy and no hassle buying process. Big thanks to Nick for making my life so much easier!
Buying a vehicle here was so easy. The managers are amazing! I will be back!
Great team of people! Nick was super nice and helpful! Highly recommend to everyone
Bon and Nick are AWESOME! VERY easy to work with and made sure to get me the best deal possible!!! Go see them!!
I was so pleased with everything until I baked them some strawberry cupcakesπππ
Awesome service, no hassle!!! Went very smooth, I would recommend anyone looking to trade/upgrade their vehicle to stop at Griffins Mitsubishi
Friendly, welcoming, my mom was satisfied with everything, they will go out there way to help and make sure youre happy. You will not be disappointed coming here for your next vehicle.
I just bought my mitsubishi mirage here and the salesmen were so friendly and I didnt feel pressured at all. Overall it was a very comfortable and relatively quick experience.
Nick D took great care of me when I came in! Great experience!
Good people. They got me the car I wanted for a price I could afford.
Great experience. Nick Deflice was very helpful and got me the best deal. The staff was very welcoming and made sure my car buying experience was smooth despite how stressed I was.
Anthony made the purchase of a Mitsubishi a seamless experience! We drove a long way to come see it and he took care of us!
Love the new management team! Great group of people with even greater service. Would recommend them 100 times!
Nick the GM was exceptionally professional and courteous.
Beyond fast and easy experience. Canβt thank the great team enough!
Staff is very friendly and Helpful, the General Manager Nick is very professional and very involved. Will definitely consider this place in the future for my auto needs.
Nick DeFelice worked with me. Made me feel like family!
Love my new car !!Nick and Brian were easy to work with.Great service easy to deal with!!!!
Anthony Sells is the most wonderful sales dealer that I have had the pleasure of working with on buying a car!!!! Great experience!!!!!!!!!!
Excellent communication and the managers are amazing!
Advisor did not explain what was done or what would be needed it the future.
Great service and a friendly staff you wonβt be disappointed!
James is an excellent salesman, I purchased a Truck from him over a year ago and Ill definitely be back by the end of this Year to upgrade.I highly recommend this place for your vehicle needs.
This dealership is by far the best one Ive ever been to. Recently we went there for our 2nd vehicle from them. Both times we were helped by the best team. They all worked hard to get us in our vehicles and were the friendliest people I could ever meet at a dealership. They made us feel like family! I love the environment and would recommend them to anyone I know. They will be the only dealership I ever buy from. Thank you all, I appreciate the hard work you all put in to help us. You all are amazing!
Very friendly people worked with us and we made a purchase. If you want a deal check these guys out.
Well they deleted my post - here it is again. Quick version.This company willingly scams people into coming in with mailers that show scratch off prizes. They make you think you won but the fine print says differently.If you recently received a cratch off mailer do NOT bother to go in unless you actually want to buy a car. If you think youve won something then think again.Below are the actual winning numbers. I know becuase they were posted on their board in the dealership when I went in thinking I won a TV.Match the number by your address - Not the scratch off number.45198 - $25,000141889 - 50 LED TV (spectre brand)156291 - washer and dryer142352 - $1,500148669 - iPad144002 - atv168021 - ps4Everyone else wins a $300 value mail in restruant certificate. In reality you have only been given the chance to pay $30 to sign up for a 25$ monthly gift card for 12 months... but you have to log in each and every month to request your gift card.Ive copied this post to easily repost again and again and now in more places since they deleted me after trying to blame their 3rd party vendor that set their mailers up.
Great experience! Would recommend!
Get my oil change here all the time
A truly professional outfit with marvelous sales and finance personnel. Fast, courteous and efficient service. The atmosphere in this dealership is infectious. Buy your next car here!
Iβd give this place zero stars if possible. I went in just shopping around seeing if I can get approved for something because i have no credit. Iβve been to 3 dealerships and this one was the WORST. Unprofessional first of all and they kept trying to push me into a car that I didnβt want. I also explained to them that I was just shopping around and was seeing what prices were that fit me and they didnβt seem to care about that. As I was leaving they were laughing. Will not recommend these people ever.
Was really nervous about getting a car, and I had never gotten a new car, but somehow Sedrick was able to make it work. He wasnt pushy at all, even spoke to my dad on the phone to make sure what I was getting was safe and within something I could do. Very happy with the wheels β€.
Scammers. Im in sales, and I pride myself in being upfront and honest. I was absolutely disgusted with how these people operate. Im sure they seem friendly to those that dont know they are being screwed over. This visit was a good reminder of the lowly sales and business people that are out there.
I am a first time buyer and had no clue on the process of getting a car. James was the one who sold me my first one and he was very friendly and welcoming and my parents adored him too! Not only was he professional but he was personal and was very open to knowing about us. The guy that did our information was Randy and he was a pretty cool and funny dude too! I have been a Hyundai driver for a long time, but the cars from here drive excellent and are safe! I am glad to do business here because in a car lot where I live, I would have gotten ripped off and taken advantage of, but here the whole staff was friendly and willing to work with you.
JT done a wonderful job & was very professional. Was very pleased with my purchase!! He went above & beyond!!
Poor customer service at best
Very bad management, customer service, salesman are terrible! Would not recommend this place . Very DISAPPOINTED! SCAMMERSβΌοΈβΌοΈβΌοΈβΌοΈβΌοΈ
Carl, the manager was extremely helpful as well as Thomas when selecting my car. Would highly recommend working with him. Best car buying experience by far. Very straight forward when it came to the numbesr and what he could do to help. Love my new outlander sport. Never felt pressured to buy.
Where do I begin. I had been saying I wanted to purchase a vehicle. So I applied online with a company and they told me to go to Griffin Mitsubishi and ask for Sedrick. Later I received a cal from a young lady by the name of Talisha Wright and she told me when I come in to ask for her. So when I went the young lady approached me with a pleasant smile and was eager to help me. We got started and we went out to look at the vehicles and in my mind I was just going to pick out a used vehicle again. So as time passed Sedrick come in and we told him what i had looked at. So he went and came back and was like what if i told you I can have you riding in a new vehicle that same day. I was in shocked and very grateful. These two made my first new vehicle purchase a great and amazing experience for me. I know it was God who placed me there. I would definitely recommend others to go there.
NOBODY USE MASK HERE!!! is absolutely danger for costumers.
Great store. Friendly and not pushy. Love my new 2017 left over mirage!
I got excellent service during there special sale that ends this Saturday from a salesman name Tim..... Very patient and professional...... Im send all of my friends and family back for there special sale.....ask for Tim from Atlanta
One of the better car dealers around. Honest, straight forward people. Dave on the internet marketing side was a pleasure to deal with. Its not often I want to give my business to a car dealer but this one is an exemption. Check out their promotions (actual promotions where they give back to the community). Good stuff.
Inquired on a 2016 vehicle they had priced on Facebook for $37,000 with 40,000 miles trying to negotiate a better price because you can get the same car brand new for $39,000 only to have him comment that I was making negative comments and he was only trying to make money and he didnt make the prices and then he blocked me. I would never take my business to such crooks and youd be better off not to.
Would recommend this dealer to anyone looking for a brand new or used car. James, car salesman, was very informative and helped get me into a new vehicle.
Great people would do business with they again yall really looked out
Pure scammers at heart. Was told my car payment was going to be 389. Was originally quoted 420. They send paperwork for me to sign and bring paperwork to my house that says 459 on it. Dont trust these people.
This company willingly scams people into coming in with mailers that show scratch off prizes. They make you think you won but the fine print says differently.
I work a full-time job doing regular business hours James told me no problem he can bring the car in paperwork to me which she did I thought how convenient he told me he would call me when my tag was ready a month later my tag is dead I call they say oh you got a pay your taxes so now I have a dead tag they said thatβs your problem you should know your state law and wasnβt you too busy to come in to do your paperwork I said I was at work he says Iβm at work now but I got mine done and that this was my issue and thereβs nothing they are gonna do about it They continuously cut me off and would not listen to my concerns I would definitely not recommend buying a car from here they charge me well over a book value when the bank would not pay them they win paid the difference which is why I think they took it out of my tax money when I went to pick up my paper work the man was very rude and told me he was the wrong one to get mad at in a threatening way and work continuously talking to her about what walking out the door
Every one was really On Q, made US feel like FAMILY!!!
This dealership is the best dealership Iβve ever been to. Hereβs my back story I had purchased over 9 cars in two years from by here pay here places because I didnβt have the credit to get approved on my own. With in those two years all the cars either broke down or the engine blow, so then I got a rental car because it was new and dependable. Well after paying $900.00 a month I was over it so I got back online looking for someone to help me get into a car and a better position. So I filled out this loan application for a car praying that it worked. Not even 5 mins after filling out the application I got a call from Griffin Mitsubishi set and appointment to go look at a car. I didnβt get my hopes up because I knew that it was too good to be true but boy was I wrong. Tony was the salesman that took care of me he was so genuine and positive. He keep saying donβt worry weβre gonna figure it out and get you out your rental car. I was thinking in my head this is where Iβm suppose to be then the sales manger sedrick came to me and said I promise you that we are going to do everything we can to get you in a car. I was very nervous cuz I knew that if it didnβt work out I was screwed. About 3 hours later everyone in the dealership keep comming up to and my faience saying congrats I was thinking why do these people keep congratulating me I havenβt done any paperwork then her comes tony back to his desk congrats guys hereβs your brand new 2019 Mitsubishi Mirage . So yes I recommend this car dealership to everyone having a hard time getting in to a car. Thanks guys for being so wonderful, understanding, and helpful !!!! Btw the have A1 costumer service !!!!
This dealership wont last long, they dont even offer sales via email?! What kind of auto dealer doesnt do business electronically? Scammers, stay clear of this place for sure.
Went in there the other day with an appointment with James wonderful guy he helped us in are brand new outlander Iβd definitely recommend them the rest of the guys there was very helpful
I loved my experience here! The entire staff was friendly and engaging. I must give a Big Shoutout to the best car salesman in our area, Mr. Charles Ratcliff. A salesman that actually listened to me, heard me, and made exactly what I needed, happen! If youre looking to replace your wheelz... Ask for Charles!
This Company is Very Scammy! I Suggest you do a Review on them before you purchase a Vehicle.
Its a game to them
NOTHING BUT A SCAM! Do NOT fall into their $500 scam just to lure you to their dealership
Atrocious business plan to trick people into thinking we won a $500 cash prize from a scratch off in the mail to show us their legally misleading statement that we actually won some hotel voucher instead that we will not use. Couldve used that money for my student loans. Were they thinking that wed want to buy a car after tricking us and making us upset? Do not spend money with these losers.
Great test drive experience, hope the car will be there tuesday
The definition of shady from the management down to the salesman. I wouldnβt recommend this place to my worst enemy. Save yourself the trouble and visit one of the other dealerships down the road or anywhere in the area. They sold me a car took my down payment only to call me 22days later and say the bank wouldnβt approve it and then saying I didnβt give a damn down payment. Please donβt come here
Not helpful at all