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A1 Motor Sales
2619 N Telegraph Rd, Monroe, MI 48162, United States
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A1 Motor Sales
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Ca
Review №1

Very pleased with A1! We purchased a 2013 Ford F-350 from them and they made it as easy as possible for us. Couldn’t be happier with our purchase and the service Romy and Jason provided. Thank you guys!

Sh
Review №2

I had a great experience, romy and Jason got me together.. thank u so much I appreciate u..

Sa
Review №3

Romy and Jason were amazing and very helpful my husband and I are retired veterans and were looking for an affordable camper in our price range they kept looking until there was something affordable for us!! We are so happy!

Je
Review №4

Very helpful and efficient. I could not have asked for a better experience than Romy and Jason provided.

C
Review №5

Wonderful, wonderful, wonderful experience! Romy was attentive and polite. He zeroed in on our needs and went above and beyond to deliver! I would totally recommend this place to all my family and friends. We got a wonderful car for my teenage son at a great price, no funny business, no problems. In and out! Romy made us feel welcomed and appreciated. Thats saying a lot in the world we live in today! Thank you to A1 Motor Sales for making our day! You guys are the greatest!!!

Pa
Review №6

Spent a couple days going from car lot to car lot trying to find exactly what I wanted at the price I wanted. I walked in to A1 and told them my price and they made it happen! The process was quick and easy! Jason and Romy are the best and I highly recommend!

Ji
Review №7

From test drive to signing the paperwork Romy and Jason made the whole process a breeze. As soon as I walked in the door I was greeted by Romy and asked how they could help. Took the truck I was interested in for a test drive. As soon as I got back Jason started the paperwork. The whole process took about an hour and I was driving home in my new vehicle. If you are looking for a vehicle I highly recommend taking a look at this dealership.

Rh
Review №8

We visited about 2 weeks ago, not 100% on buying a car that day, but we did! Jason and Romy were awesome to work with.Not only were they polite,really easy to understand and talk to about everything, but they even stayed late to get us into our new car. I highly recommend them if youre looking for a new car.

St
Review №9

Love this place they take care of business. Romy was on it and made it happen!

Cr
Review №10

Theses men Romy and Jason went to the moon and .back to help me with the best of everything. They were courteous kind and explained everything well. I highly recommend this place. Thanks so much guys

Ra
Review №11

Bought a car, and had to do minor work to it immediately. They lied about the miles, which limited the warranty off rip by about 1000 miles. Didn’t transfer my plate like I was told they were doing, didn’t find out until a cop told me the plates registered to a different car almost 2 months after purchase.

Jo
Review №12

Take nothing for granted. I bought from them at a distance (sight unseen). I was assured the truck was in great condition. Upon arrival one of the rear tires was worn to showing the cords. The two front tires were worn excessively on the inner edges as a result of needing new ball joints and an alignment. Also found the three-way control valve for the heater was installed backwards and upside down. Now after the perfume smell of the detail job is wearing off, I can smell the truck was smoked in. Shame on me for not asking specifics on these things.

ki
Review №13

Romy and Jason are very pleasant people. The purchasing process was a breeze. I love my new car!

De
Review №14

Purchased a vehicle. They insisted that i buy a 2000 warranty for vehicle extra which I did. Then trunk wont open easy the back break lights wont work. Ive taken to there shop 2 times to have seat belt fixed for 3 months I contacted them and they finally got me in which also the navigation didnt work which they said the disc had been ordered well 4 months later and 2 times taking my vehicle in to there shop nothing was fixed and they said it was a short so why wouldnt it get fixed. DO NOT go to A1 motors in monroe. They will screw u and not compete work on the vehicle I purchased from them and they said they would. Too much run around with them seems super shady. DO NOT buy cars from them. Go somewhere else I promise u will be sorry like me as a single mother with 5 kids and they sold me a vehicle with not working seat belts Ive made them aware of all these issues over and over so now Im writing letters to the better business people. Be smart dont buy from A1 motors in monroe...

Ch
Review №15

Romy and Jason took good care of us and we were able to drive our new Buick off the lot, same day. Friendly and patient, good quality vehicles, and very knowledgeable about the cars they sell.

Ti
Review №16

Thanks Romy !!I absolutely love my Mitsubishi Outlander, it has been a pleasure doing business with you. Love the no pressure and upfront sales etiquette that your dealership exhibits, such a refreshing experience! And the Outlander is beautiful and drives like a dream!I would highly recommend you to anyone who is looking for a vehicle!

Je
Review №17

Had a very nice purchase experience here. My wife and I are very happy with the truck, especially her. The truck had a couple minor issues and they dealt with them quickly and more importantly, correctly. They helped us with some accessories that would not be part of a used car dealer would do. We would definitely reccomend A-1.

Br
Review №18

I truly believe that these people work miracles for their customers. My family and I have tried many other Auto retailers, with no luck of financing because of a mortgage payment and a pre-existing car loan already on our credit score. But they made it happen!! Romy was super fun to work with while picking out our car, and Jason was patient and understanding for all the boring stuff. (Financing, paperwork ect.) We are leaving today with our 2013 midnight blue Audi. And could not be happier. : )

Ол
Review №19

Thank you very much and satisfied with the work of A1 Motor. Professionals of their business. A large selection of cars, a good attitude towards customers. The car was put into another state. I recommend !!!

Mi
Review №20

Took me on a one of a kind test drive to test out the 4-Wheel drive for my new truck, also helped me out with fast and easy financing at a price that fits my budget. Super nice and friendly guys, would highly recommend.

Da
Review №21

They sold me a truck at full price and did not mention that it was a Canadian truck (which drops the value about 30%). They also claimed that it was one owner which was also false

Th
Review №22

These guys are great...got us into a 2018 Nissam PathFinder within 16 hours...It’s All Love 💚✅🔋

Ch
Review №23

Wonderful place to purchase a Vihecle friendly pepole and good service

da
Review №24

Just bought a truck from Jason. Nice vehicle and he was easy to work with. We will buy from him again if he has what we need. 👍

Ka
Review №25

Very unprofessional and unorganized!!! Would NEVER recommend buying a car from here!!

Ka
Review №26

I would not recommend doing business with them. Reason being is my business was not valued at all and I was treated terribly. I found the truck of my dreams in pristine condition and for a great price and decided I wanted to buy it sight unseen after just a few important questions about the truck. I knew it was going to be a very high demand vehicle so I left a voicemail the day before to try and get my name on it first. Then I called as soon as they opened Monday morning and said I wanted to get a deposit put down. Right when I declared that I wanted to put a deposit down, the man decided to put me on hold and get a deposit from someone else on the lot. In my opinion, I should’ve been able to put down a deposit first and not get put to the side. I believe I dealt with Jason and he was very rude and did not value my business whatsoever. That being said, I will no longer be interested in doing any business with them.

Ro
Review №27

Great guys. Go above and beyond!!!!Definitely recommend them

Ra
Review №28

Pushy salesman...very sketchy

Je
Review №29

Awesome place, helped me to get into a gmc duramax at a very affordable price. Excellent customer service, very friendly sales associates, highly recommend!!!!!!

Ta
Review №30

We purchased a 2015 Ram 2500 from Jason. We did not get to bring this vehicle home right away because they told us it was just in and had not been through service yet. Once they got it into service, they told us that the truck was great and just needed a sensor that was on “backorder” (believable because everything is messed up due to COVID). After a few days, they would NOT tell us what sensor it was that needed to be replaced but we proceeded to pick up the truck anyways after they said it was all fixed (Red flag, I know). The truck was “ok” coming off the lot but we kept discovering more and more as the time went on. The windshield wipers didn’t work, the back up camera didn’t work, it was low on all fluids, they said they changed the oil and they did not. Then we noticed the oil leak. Then, the transmission fluid leak which eventually turned into a bad transmission. We let Jason know that the truck was leaking oil and his response was, “It certainly was not leaking when it was here on the lot”.... We ended up taking the truck to a very reputable service center and come to find out the truck needs $6,000 plus in repairs due to things THEY cobbled together to get the truck off of their lot. We were thinking it wouldn’t be TOO bad because we purchased an extended warranty (that Jason said we could cancel at any time). Come to find out the warranty we purchased does not cover ANY of the issues the truck is having and even if it did, it would not cover even half of it. I called the warranty company within 30 days of purchase to cancel and they told me that it was too late and I could not get a refund of any type. So now we are stuck with a broken truck and a warranty we can’t even use. When I made Jason aware of the newest issues and our situation, he said they would be willing to help. I asked what our options were as far as help because we wanted to take it to a shop of our choice, since we learned we could not trust their service. He never replied and we are getting the truck fixed on our own. DO NOT BUY FROM THEM EVER AND DO NOT PURCHASE THEIR WARRANTIES. STRAIGHT SCAMMERS.

Em
Review №31

Stop in to look at some of the trucks on the lot. Nothing is marked, no specs on vehicles. Asked the workers about the vehicles and was told to look them up on their website. What terrible customer service they have. I will never go back to them again. They are rude and Apperently care less about makimg a sale!

An
Review №32

Terrible experience. I purchased a truck from them. Right after I drove off the lot the check engine light came on. I turned around and had them scan the truck. They stated that it was some sort of after market monitor on the truck (that they removed at that time) and it was fine and they cleared the codes. 50 miles later the light came on again, I then took the truck to orileys and had it scanned, only to find out the transmission was going out. I took it back to them yet again, they denied that it was going out and cleared the code. I took the truck to a shop, they said that the trans had been patched together just to limp it along (this truck shifted fine when driving). Long story short, the only thing that saved me was the fact that I bought the extended warranty with the truck and it covered a new trans. I DO NOT RECOMMEND THEM!

Ci
Review №33

Jason was great to work with. I found the car online and did most of our communications through email. We didnt see the car until we went to pick it up. It was everything that was advertised. Jason was very friendly and made the car buying experience a pleasant one. I would highly recommend this company.

Al
Review №34

Drove 40 minutes just to be told they were closed an hour before they were supposed to be. Was also told that if I wasnt going to buy the truck we were looking at tonight I was wasting my time. The craftsmanship of the bodywork on the 2 vehicles we were there to look at was very sub par. He told us that the prices were going to go up from where they are currently listed if they didnt sell at auction. They dont seem to do very honest business and we WILL NOT be back.

Je
Review №35

Do not buy here!!! Everyone here lies! Their mechanic is a joke. After multiple conversations and discussion about the white f350 diesel I was assured that it was up to par I could tell the second I went to start it that it was a fail. The truck blows blue smoke, has a loud clunking noise in the front end, the hubs are frozen. The injectors alone will be thousands to replace. They tried to assure me several times that their CERTIFIED mechanic did a complete service, if he did hes a complete idiot. The bed on the truck is worth 6,500 the salesman tried to claim it was worth 30,000!!! Unheard of! Avoid this place they either dont know what they are talking about or they bold face lie! The out the door price is much more than sticker price! A1 is a terrible name it should be called junk motors! They will try as hard as possible to make you believe it runs fine....

Al
Review №36

I bought my 2013 wrangler here these guys have been nothing but helpful .easy buying experience Jason and the other sales staff are great even fixing things then didnt need to . I would recommend A1Motors to anyone looking for a good vehicle thank you to everybody there .

Bo
Review №37

The drive was worth the process! Not only did I get a great truck, but Jason was phenomenal and easy to work with. This was an exception car buying service and to top it all off...A 2 year warranty! I would highly recommend them to anyone looking for an affordable vehicle and a painless buying experience.

Ma
Review №38

I bought my truck from A1 Motors and ended up having a couple issues with it. When i called and told Jason the issues I was having with it he told me to bring it back and they would take care of it no problem. There mechanic was very Knowledgeable And figured out the problems with my truck. I highly recommend going down to A1 motors if you’re looking for a vehicle and speaking with Jason or Stanly

Na
Review №39

One of the best places I have been to! A1 Motors takes care of their customers, period. With my credit score, I was denied by a few other car dealers. I spoke with A1 Motors and they said they would get me into a car and they did! Their credit application is simple and will take care of you. When no one else wanted to help me, they did. My payments are not too high and very affordable for my income. I got into a great car with good gas mileage and in great condition. They also went so far as to replace the worn out tires with new ones. When in time of need, A1 motors will take care of you. Ill definitely be a repeat customer.

A
Review №40

A1 Motors has provided me with excellence service. Staff have gone above and beyond to ensure I have a good, quality working vehicle and approved a loan others would not. I highly recommend stopping by if you are need of a new vehicle. Quick, painless, and quality staff sold me on this place.

Be
Review №41

Quick, efficient, respectful, and an all around good experience. Great group of guys that work there, and they work with you as well. We did our research up front so knew what we were looking for and what we were going to get. Overall I believe the whole process from pulling in to pulling out with our new vehicle took us maybe and hour and a half tops. My wife and I would recommend this place to ANYONE looking for good service, an honest price, and a nice new car.

Vl
Review №42

Wow, wow, wow. Jason was patient, extremely helpful, provided A class service and I drove away in a great car. Wonderful experience overall.

pr
Review №43

I was recommended to Steve from A1 through a coworker. I needed some honest help regarding the car loan I currently have and what options I have to get into a better car. Steve took the time to walk me through and help me understand that at the end of my car loan I have a car to show for it but if I move into a lease at the end I wont have any thing left but a need for another car. Saved me from making a big mistake. Julie

Da
Review №44

Bought a car 6 years ago trans went out called and they took care of it ( with the warranty) no hassle did take 2 weeks to rebuild the part but thats expected car was treated like a truck for the last 6 yrs ran great, went back to buy a truck recently they were nice as usual and up front about financing and got me in a decent truck for my budget and less than perfect credit with fair rate, the reason for 4 star is they can work on better inspections, detailing before sold, good place over all my advise is to buy the warranty and inspect well before u buy they are used vehicles after folks.

ld
Review №45

Just bought a truck from they good so far

Jo
Review №46

The customer service is truly amazing. Purchasing the vehicle I wanted and for a good price, was made so simple. So far so good with the vehicle although its used and no one can guarantee nothings going to go wrong.

Ad
Review №47

Jason Katz was absolutely Awesome! Very knowledgeable, friendly and helpful! Best car buying experience I have ever had! I will definitely come here again in the future when I need another vehicle :-)

P
Review №48

They sell flooded broken vehicles .that are at best cobbled together for sale .. cant wait too see how the the extended warranty company feels about replacing the powertrain on this vehicle .. update 10k plus worth of repairs need to be done. Do not buy from them

di
Review №49

Great selection of quality cars and trucks. Friendly staff with unsurpassed service. Great financing options made it easy. It was a pleasure buying my car here and look forward to doing business with them again.

A
Review №50

A1 Motors helped me out a lot in getting my first truck. Every one here was nice and helped answer all my questions. Jason was patient and helped me get the best price for the truck. He talked me through everything step by step. I would recommend A1 Motors to anyone who needs help getting a vehicle quick. My car went out on me last week and a week later Im here buying a new truck. And it didnt take long at all. Thank you A1.

Er
Review №51

Made it sound like the C.A.R.S warranty was included. After canceling the warranty A1 Motors Sales has yet to return $1801(Their cut of the $2500 warranty), 3 months later. C.A.R.S cancelled and return their $699 to my bank in a timely manner. However the thiefs at A1 Motors are hoping I forget or something. Also I asked when the truck had a tune up last, they said they just did one which was a lie along with many others. Be careful and take your business else where. Horrible service, extremely rude, unprofessional and crooked.

St
Review №52

Jason made the car buying process painless. Quick, easy, and was able to beat credit union rates. Im very satisfied with my car purchasing experience at A1 Motors!

Je
Review №53

Went in looking for a car on a budget with not so great credit. Found a great car and worked out a down payment, got approved and took it home that day. Romy Geller was very easy to work with and even got me a 2 year warranty to boot. Thanks Romy.

De
Review №54

I honestly couldnt be happier with the way the guys here treated me. Left me alone to inspect the vehicle and never tried the hard sell. For the price there were no better options and they managed to get me a great rate in spite of me being a first time car buyer. Theyre an aggressive dealership in that they want their vehicles gone ASAP so they give their price first and are firm, but I found that their price for my pristine F-350 Lariat was actually about 3-5k under blue book value. Give them a shot, it isnt too good to be true.

de
Review №55

Sold us a LEMON. Ford F250. Started making a noise within the first days. Mechanic said it needs a new motor. Worn out. And the mechanic we took it to said the check engine light was disabled. Id be really surprised if the dealership wasnt aware of the issues and I think they probably disabled the light which I am told is a big no-no.My husband wondered at the time why the salesman wanted us to go for just a short test drive. We went for a bit longer of one, but not long enough that this noise happened. I could be wrong...... but I think they probably knew.

Ma
Review №56

I am very happy with the car that A1 Motors found for me. it has all the options that I wanted and needed. They were attentive and patient while I arranged Insurance. “It was a great experience”. I will continue to recommend them to all of my family and friends. Marilyn

Kr
Review №57

I had a great and exciting day at A1 Motors. I Started out looking for a cheap car after a few minutes of conversation with Steve I found out that I could probably qualify for a loan. Romy was able to get me into a far better car than I thought I could get and it was within my budget. It only took a few minutes to qualify and they walked me through the whole process. I have never bought a car from a dealership before so I was scared walking in the door but I couldnt be happier with the results.Kris.

Da
Review №58

One of your sales people, Steve Sparks, took the time to work with me for an hour last week, and it was one of the most honest, and easiest to understand scenarios of a car sale Ive ever been involed with. I was nearing an overage crisis with a lease, and wanting to move to a truck. Steve showed me how it would be possible to move out of it and get into something else. I found the web site very helpful and was able to browse their inventory, complete with pictures. This is where you should start looking for your next car.

Mo
Review №59

I was looking for an suv with enough room for a family and some storage. A1 showed us a Dodge Journey that was perfect. It had the right space and options we could not be happier. The staff was efficient and knowledgeable. I highly recommend them.

Da
Review №60

DO NOT BUY FROM THIS DEALER!!!!!!!!!!!!!!! ROMY IS A FRAUD!!!!!! They sale bad vehicles. Some of your may have been fortunate enough to get a good vehicle, but I havent. I have been lied to by Romy and he is not a man of his word. Will never do business with this company. Your interest rate on a vehicle will be between 22% - 28% even if your credit is good. They have done things that I did not agree to. I think a class action suit should be brought against them.

Ho
Review №61

Great vehicles, fair prices and A1service. Sales staff are truly great people! Thanks for the excellent vehicle!

Ma
Review №62

Great place! Jason Katz was super nice and helpful! Great customer service. Will definitely be buying from here again in the future.

P
Review №63

Go see Romy he will take great care of you! They have everything from classic muscle cars to nearly new vehicles. It was worth the drive from Ohio!

Ry
Review №64

Office guy was very unprofessional and and pushy with sales. He was difficult to have a calm conversation with, horrible salesmanship. Despite his attitude, we decided to check out the vehicle further and he continued to glare at potential buyers angrily. However the gentleman that showed us around the truck was quite helpful and polite.

T
Review №65

I bought a Cadillac truck from this place back in March 2017. I had several issues with the air conditioner system which they replaced some parts with used parts. I also had issues with the power steering assembly which they replaced. Just to find out that the AC unit is still leaking a few months later. After taking my truck back 3times for AC issues i just decided not to return to this place EVER!!!!!!I decided to take my vehicle into the Cadillac dealership (thousands of dollars) and looked over it myself. As I got up under the vehicle I noticed that they had glued the bumper back together it (cracked) put paint over it and they also just like painted over a few rusted spots that was on a vehicle.The truck I bought actually did not come with the third row seat which is about $1000 if you buy it now but however they didn’t want to budge on the price at all. A VIN search of the vehicle after I bought it revealed A1 bought it for about $10,000 and sold it to me for about $19,000!!!!!BOTTOM LINE...... PLEASE DO SOME RESEARCH AND LOOK THE VEHICLE OVER WITH A FINE TOOTH COMB TWICE BEFORE YOU BUY FROM THIS PLACE!!!!!

Za
Review №66

This is the best car lot I have ever seen period. When Noone else would help let alone even be friendly they went above and beyond to help my family. They are family oriented, and very mindfully of the customers wants needs and concerns. Not only did they get me in a car within 12 hours but as I drove off they noticed I could have had better tires, the fact they stopped me and ordered me new tires on the spot to make sure I was well taken care of the fact they have such hi standards makes them the perfect place for all people to get a car from. They had any and every vehicle possible and didnt settle until I was happy. Thank you so much Jason, Stanley and everyone at A1 motors you will always have us as a customer, sincerely the ELLIS family

ka
Review №67

My salesman Bill was great!!! I saw the car online and it was just as described on the website. The car was clean and the body was in tip top shape. They have a nice selection of gently used cars. Go and see for yourself.

Vi
Review №68

Either their cars are not thoroughly inspected or the person doing the inspections is incompetent. Purchased a 2010 Mazda 3, and was lied to about the vehicles history. Car ended up needing thousands of dollars worth of repairs for things that wouldnt have been missed by any reasonably competent mechanic. Dont purchase from A1 Motors.

Ni
Review №69

A1 was a great group to work with in purchasing my new truck. Friendly service and easy to work with. Thanks guys!

Sh
Review №70

DO NOT BUY A CAR FROM HERE! This place is full of people who are frauds and will rob you, they dont care. I bought a car from there for 13,000. It was an 07 and they gave me the impression that the car only had 19,000 miles on it. Come to find out they changed the odometer at 91,000 miles so it actually had 110,000. Now Im having nothing but problems left and right. So while Im having to pay for all of these costly fixes, Im still trying to pay off the remaining 9 grand on the car. I even went over to A1 motors explaining everything and he didnt care. He was extremely rude and said it was my issue, not theirs. Of course he had nothing to say about changing the mileage either and questioned me about the proof I had. He wanted to cover himself up because I told him this is a lawsuit waiting to happen. I also talked to several other people and they said they were lied to also and ended up with HORRIBLE cars too. This place is a joke and doesnt sell reliable cars. They cover things up and pretend like the cars they have are good so that they can overprice you and make bank. They only care about the money, not their customers.

br
Review №71

Purchased F-350 King Ranch DRW from Jason. Asked multiple times for them to do basic service on transmissions and differentials. They refused and said that mechanic did thorough look over. Front differential, (ring, pinion, bearings), hub, axle shaft bearing, and obviously 4WD all failed less than 3000 miles from purchase due to mud and water inside which they never noticed or caught. Wish I could attach a picture.Definitely never serviced vehicle properly in spite of recommended service intervals. EGR Cooler also plugged within same time frame - along with driveline u joints that failed and froze. Needed $7000 in work. Truck was driven hard off road prior to purchase without any service and/or involved in a flood.Even the most basic items like the fuel filters never were serviced. Ford recommends fuel filters be changed every 22k. The fuel filter on frame was dirty and nasty - probably hadn’t been changed in a very long time. Definitely not at my purchase.Had to call multiple times to get license plate as they never sent out.... finally received after temp tags expired.

Ja
Review №72

This place is a rip off, I don’t know how anyone could buy a car from this place. The cars are junk! They lie to get you to sign papers for the finance and then promise you that they will do the work in it the next day and they do nothing. They don’t clean there cars or out gas in them . Don’t waste your money and get ripped off!!! Stay away!!!!!! Go to a reputable car dealer

Bo
Review №73

I work for ford and found a very nice, well priced f150 with lower miles. Listing price was $14,995, I had a 1997 f150 they offered me $500 for and $2000 in hand. So after Michigan sales tax and the interest rate they tried to put me in of 22.99%, 17,049 shouldve been what was financed for 60 months, which according to my calculator, says $284.15 a month. The best finance guy in town says your monthly payments will be $680 a month. And then got irritated when I said I would go to lunch with my wife to think on it. After lunch I stopped into another dealership on that stretch and found out I was approved on a brand new midsize truck with 100,000 mile warranty on a lower interest rate and same term. A $32,000 truck was cheaper per month for the same 60 month term than a $15,000 truck. This place gets people who are trying to get ahead further into the hole. Stay away and dont be deceived by their kindness.

Ni
Review №74

By far the worst car buying experience Ive had, and regret buying from them! Had the vehicle less than 48hrs before it broke down, and when contacting them, the response was get it to us and well take a look. For one, Im not spending $400 on a tow bill to the place when Im 100miles aways, and if Ford diesel certified techs had issues finding and resolving all of the issues, their janky backyard mechanic sure the heck wasnt going to resolve the issues. After 3 1/2 weeks at the shop and $816 in repairs its finally back on the road. Also lied about multiple things, and I told them to only run my credit through one place and they ran it multiple times. Will never buy from them again, and will tell everyone I know not to either. Not even deserving of a 1 star rating. Update 10/9/18, truck is back at Ford dealership for more repairs, this time $3100 for parts and labor. Update 10/23/18, another $1100 spent this past week on more repairs, and still needs another $4-$5k in parts and labor to finish fixing the remaining mechanical issues. Will be contacting a lawyer to see if anything can be done, and hopefully keep this place from screwing anyone else over.

El
Review №75

I couldn’t have asked for better service !! Love my truck I bought I will definitely go back and do business with them again !! I recommend them highly

Ap
Review №76

I wanted to purchase a classic car from them and I finally had saved enough to get it and so I called to get some more info on it and see if the price changed and the owner yelled at me at was very rude just because I wanted to know the MPG, Ive always wanted a classic car, not to keep in a garage but to drive it the way god intended and I was belittled and disrespected by the owner for asking 1 simple question. Upset because its the only place I found the car but I will still never do business with them ever!

Re
Review №77

We had a awesome experience in buying a used car from A1 Motors .the hole staff was so helpful I really was Impressed..We will be back .very happy

Pa
Review №78

My husband and I thought wed had a great experience, because we got an awesome deal on not one, but two vehicles! The salesmen were very friendly and helpful while we were there purchasing our vehicles. I traded my vehicle in for the one Id wanted, a Dodge Journey.. The salesmen said itd come in that day, but that it had been fully inspected and there was nothing wrong with it. My husband took it for a test drive and it seemed fine.. The next day though, the engine light came on so we called Romy at A1 and he said to bring it in and theyd check it out. We took it in, they had the mechanics look at it, and they said theyd fixed the problem. They never said what the problem was, but the engine light was off. It drove good still. So the next day, the engine light came on again! What do you know, they just shut the light off. Called Romy again, and he said to bring it back in. The next day we took it in and they said to take it over to Monroe Dodge Superstore because we had 47 miles left on a manufacturer warranty there. My husband drove it over and there was no warranty with Monroe Dodge. So at this point I was very frustrated because they kept stringing us along. I made an appointment with Monroe Dodge to have it checked out there the following week (2/24/15). Today I get the phone call saying that the vehicle needs $700 worth of work. If you want a vehicle no matter what, go to A1 Motors in Monroe. Dont go there if you want an honest salesmen!! Thanks guys!!

Go
Review №79

Found dealer online, sent email and responded quickly. Set up time to come look and went very smooth with great service.

St
Review №80

The cars are lemons theyre never fully inspected. salesman doesnt know what hes even taking about. Check engine light came on less than 800 miles from buying it took it to the dealership they said that they disconnected something from the computer some faulty s*** going on in there

Th
Review №81

Smoking in my face. Didn’t want to do business. Very slow and careless. Maybe it’s because of my age but still needs to treat each customer fairly. If you are under 20 do not come here!

th
Review №82

Easy to work with.... Sold me a very nice truck at a good price.

Ke
Review №83

Well, they were friendly and all, but boy do they know how to sell a car. I bought a used mazda 5 and was happy, until the block decided to blow apart on me. A1 service alright. 10 out of 10, never shopping for USED cars there ahain, if its almost new, Id consider it.

A
Review №84

Very friendly, and willing to work with anyone. Id recommend A1 to anyone looking to purchase a car! K Robertson

Mi
Review №85

Vehicle is not as advertised that I was looking for. I even put a deposit on said vehicle and drove 3 hours to look at it. Was told(over the phone) the machine was clean and had no accidents, clearly the shotty body work on said vehicle says otherwise. Also had discussed that the title had to be clean and clear(per financing) but due to some odd findings the title had something with it that wouldnt allow my financing to complete the transaction so I had to use their preferred financing(should have been the first Omen, already and the deposit down at that point unfortunately). Older vehicles have wear and tear, that is normal but looking at this vehicle, that had a supposedly-clean carfax, I wonder what else is clean on it. Didnt bother to test drive the vehicle so I cant speak for anything else on it. The fact that they refused to return my deposit sounds like they do this on the regular. DO NOT PUT A DEPOSIT DOWN is my advice, look the vehicle over yourself and make your own judgment-take a mechanic with you thats you trust as I dont believe they can be trusted at this point. They might have good vehicles but this one wasnt and the way they dealt with the situation isnt what Id recommend anyone deal with. They argued immediately about the facts and went straight to the defensive side. Hope this helps someone else save their hard earned money. Had the wrong place previously on the review...

pa
Review №86

Salesman was grumpy didnt want to talk price, gave speech about their a no haggle dealership its a take it or leave it price. WOW is all I can say. Believe owner needs to work on this guys sales pitch. Because his grumpy salesman just lost a sale..

Ad
Review №87

Got me financed for the truck I wanted when my credit was less than stellar

A
Review №88

Very patient and pleasant. Will definitely do business in the future if need arises.

Re
Review №89

Jason made my experience buying a new truck great! I originally found my sierra 3500hd denali on an online add. I requested more information and almost immediately I recieved a response. Jason answered all questions I had and made getting financed super easy. He had us approved for a loan before we even arrived to the dealer to test drive the truck. We got an awesome deal on the truck and an extremely fair trade in value on my jeep, I would highly recommend anyone looking for a used vehicle to take a look at A1.From the very beginning of the process he was very honest on what to expect with monthly payments, from the time I inquired about the truck until I drove off the lot was about 3 days and most of that time was on me being unable to get out to the lot. We were approved for financing withing an hour or 2. And he was very quick to get all the paperwork together so we were able to drive right off the lot in our truck in no time. The only thing I did not like was the truck was dirty, the inside was covered in dust and whoever waxed the truck did a very poor job. They had ample time to clean up the truck before we got there and I was hoping I was going to be able to drive off in a brand new looking truck not a dusty truck.

A
Review №90

Very Friendly and explained everything in detail before having me sign paperwork. I will recommend others for this dealership! Thanks Sheryl E

Ja
Review №91

I was in need of a car and not only did they help me I drove away in a car that fit my every need. The whole crew is great if you need a car this is the plac to go!

Va
Review №92

I was recommended to A1 Motors through a friend who recently purchased a car from them. When I arrived at their lot I was surprised by the variety of cars that they had; they had everything from old classics to brand new luxury vehicles. I was deciding between 2 cars and initially spoke to Jason about these vehicles. He was extremely thorough and explained every single thing about both cars and provided carfax reports to me on both of them. I came back the next day with my wife. Jason was helping another customer so Stanley helped us out that day. He was just as helpful as Jason. He gave us all of the information about both cars, took us for a test drive, and explained how to use all of the features that both vehicles had to offer. We told Stanley that we would need a few days to think about it before making the purchase. He completely understood and told us to take as much time as we needed before making such a big purchase. He even gave us his personal cell phone number and told us to call him if we had any questions during the time that the dealership was closed. This was the first dealership that my wife and I have been to where we werent pressured into buying something. A few days later, we made a decision on a car and we met with Romy to handle the finances. Prior to arriving to A1 Motors I contacted my bank to see what rate they would give me for a car loan. Having excellent credit, they approved me for 2.95%. I told Romy that I wouldnt need financing through the dealership since I was already pre-approved at my bank. Romy insisted that he would try to get me a better rate than my bank would give me. Romy immediately got on the phone and started discussing the situation with their lenders (and not taking no for an answer), he was able to get me approved for 1.89%! That is 33% better than my own bank would give me! From start to finish my experience with A1 Motors has been amazing. My wife and I love our new car and would recommend A1 Motors to all of our friends. Thank you Jason, Stanley, and Romy!

Da
Review №93

Good car for a reasonable price was what I found and Bill was good to work with.

Mo
Review №94

Steve took great care of me, and my family was very helpful, happy to show me anything took time A+ service

Da
Review №95

Do NOT buy from A1 Motor Sales. Do NOT waste your time. They prey on low credit scores. Wont tell you the price or let you test drive a car or truck until A1 performs a credit check. Then they decide how much money they can get out of you. These are the worst type of people.

A
Review №96

Very helpful people. Would recommend to anyone looking for a vehicle.

Ma
Review №97

We have recieved a broke down 1965 t-bird that is far from fully restored. I would advise anyone not to buy from these faulty people.

Ca
Review №98

My husband and I went in on 2/16/2015 not sure what was going to happen, we delt with Romy he was great and glad to help us out! We walked in with one vehical and we left with our van we already and own and a dodge dakta sport and it was exactly what we were looking for! We are really pleased and thinking about now trading our van in on another truck from these guys!!!!! I will recommend them to everyone I know that is looking into getting into a car! Thank you to the whole team at A1 Motor Sales!!!! You all rock!!!!!!!!!!

Pe
Review №99

On March 27th 2017 i called A 1 Motors to inquire about a black Dodge Challenger that i seen online, i talked to Jason he said they still had it, he told me all about it. I told him we lived in Missouri and we wanted to come down there tomorrow and look at it and buy it with cash if ever thing is good he said ok and for me to put a $1000 down to hold it so i did and he told me hell have Bill to pick us up from the airport we was real happy about that. So he did pick us up and when we got there they let us test drive it when we got back my husband checked it out, every thing looked good, sound good, and run good. My husband feel in love with it. I bought the car for his 50th Birthday paid cash for it he is so happy i told him he dont get no more gifts for the next 10 years lol. So we had a very good experience with A 1 Motors they even sent us a check to reimburse us cause they didnt have the locks for the rims so Stanley told us when we get home to take it to the dealership and they should change them out and they will reimburse us, and thats exactly what they did. So i would say give this place a try im very glad that we did my husband is very happy with his new toy lol.

Re
Review №100

No where to park and no service...despite having a truck I wanted I left and went elsewhere.i looked at ever vehicle on the lot and noone ever came out to see me.

Information
21 Photos
100 Comments
3.3 Rating
  • Address:2619 N Telegraph Rd, Monroe, MI 48162, United States
  • Site:http://a1motorsales.com/
  • Phone:+1 734-244-4700
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–9PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–9PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
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