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A&A Automotive Repair Inc.
2280 Skyway Dr, Monroe, NC 28110, United States
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A&A Automotive Repair Inc.
Comments
J
Review №1

Amy and Christie are always helpful in getting our cars repaired

Sa
Review №2

Every time Ive taken my car to this place to get something fixed, ive had to turn right back around because something else is wrong with it after they had worked on it . i would NOT recommend this place to anyone, & i agree with one of the previous reviews, the customer is definitely not always right when it comes to this business.

Be
Review №3

Wonderful service here.

An
Review №4

If youre looking for a mechanic to fix your auto issues these are the people. I have used A&A for a couple years now. As a woman I know I can trust there work and get ripped off.

Je
Review №5

Very shady and the service advisor thinks he knows more than he really does.

Ma
Review №6

Was highly recommended from family. Staff is very nice.

Ne
Review №7

Im pleased with their service ‼️

Ma
Review №8

Finally some good honest people fixed exactly what needed to be fixed at an extremely cheap price 😃

Ky
Review №9

Best people to take your car to!! Friendly people. I highly recommend this place

ya
Review №10

I drive from Charlotte. Great mechanics.

Ne
Review №11

New to the area so I was a little unsure about taking my sweet jeep to just anyone, but right from walking in the door I was greeted with a friendly hello and a comfortable smile which quickly put me at ease. Swiftly it was diagnosed and I was told the cost and how long it take and just like that it was a done deal. The wait was not bad at all. Great service! Honest people! My husband and I are hooked. Thank you Amy & wonderful staff

ha
Review №12

Wonderful experiences with this shop ! The manager is fantastic and very knowledgeable about the business. The technicians are all excellent and will have you in and out in no time especially Nick ! From oil changes to engine jobs this is the shop to go to !

Ta
Review №13

Awesome service! Great people!

Be
Review №14

We have had multiple encounters with A&A Automotive Repair and have had a great experience every time. They have been helpful and thorough and were very informative. The prices were GREAT and they were true to their word. Having worked with several car shops that were not honest, I found A&A to be refreshing. I would recommend them to anyone!

Ti
Review №15

Great prices and quick turnaround. It is a pleasure to do business with an honest repair shop from owner to workers. I have been using this shop since they opened and could not be more pleased. Amy and the girls up front handle the customers with great knowledge and care plus the mechanics do great work with a fast turnaround. Always pleased and never disappointed, referred lots of friends who were very happy as well. Give them a try, you will not be disappointed!

Lu
Review №16

Been in many times with major issues and less major challenges. These guys have always taken care of me in a very timely and affordable manner! I would highly recommend this shop to anyone. They have been very fair and have never tried to up-sale me stuff I didnt really need!

Te
Review №17

Ive been a customer here over 10 years

ki
Review №18

Your debt collector Porsche could be a tad bit nicer when she is calling the wrong number to collect a payment. She was so rude... even after I told her my car new and never serviced by them. Not sure what kind of folks she deals with.. perhaps catching more with sugar than vinegar would help you get paid quicker.

Sc
Review №19

What a great find! I needed new brakes, timing belt, and had a check engine light on. They diagnosed the issue and found the problem quickly. The service was fantastic, friendly and professional. All of this work was very competitively priced. I found a new home to take my familys vehicles!!

Ma
Review №20

Great management! Great staff! Experienced repair staff. They care about the client. Your safety is important to them! Good prices.

Em
Review №21

A&A automotive is a great place to go to get your vehicle fixed...Amy knew what was wrong with my car. Once she looks at the car,she can tell you exactly what’s wrong with it. After it’s done she will explain what she done to it and why. I would advise my friends to go to A&A Automotive because they know how to do there job. Thanks Amy!!!! I would give you 100 stars ⭐️ But there’s no such thing. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Au
Review №22

GREAT PLACE!! This is the only place I take my car. No matter what you need done they will take care of you. The people that work there are honest and very friendly. I recommend A&A to anyone.

So
Review №23

I have had numerous encounters with A&A Automotive and have been treated with honesty and respect EVERY time. The staff there is very informative and knowledgeable about my car and always handles it in a professional manner. I highly recommend this establishment for any and all of your car needs!!!!

St
Review №24

This shop is so proffessional, I recomend everyone to utilise their services. My car got fixed and no issues ever since

St
Review №25

I cant tell you how much I love A & A automotive. Ive brought three vehicles here to be repaired and every time I was given impeccable service. I am always told up front what is wrong, how much it will cost and how long it will take to fix. The staff is knowledgable about any and all models. I will continue to take my vehicles here and I will tell any one of my friends and family to do the same. Thank you A & A!!

re
Review №26

Thank you so much for the work done on my truck. Like usual work was done right and quick. Staff is very helpful. You guys have all my business!!

Cl
Review №27

This shop has always fixed my vehicles rapidly. The do a great job, explain the problem clearly, and also give all the options! Highly recommended!

ro
Review №28

I do Fleet management for a small organization with several makes and models of vehicles . I feel blessed and greatful to have found such a fledgling company that has constructed such a savvy and professional group that is always willing to go above and beyond for their customers! Each time they have been honest and concise with their diagnosis and professional and timely with their work.The front office,technicians,and management shine with honesty and integrity .They are a great team and a great addition to the community .Thanks for all you have done ...and Im sure ...will do .Sincerely !

Am
Review №29

Excellent customer service, very friendly staff! I believe I have found the place to take my vehicles! Will definitely be recommending A&A Automotive to friends and family!

Be
Review №30

For the women. Call and get an estimate You wont believe How much you can save. You CAN afford to get your Ride fixed here. They are Highly Skilled mechanics. They do heavy and light work. They have kept me on the road for a year and They fixed some bad work done by someone else. 3 things fixed by them.

Ph
Review №31

Great place, friendly employees, very knowledgeable and gets work done in a timely manor.

Ca
Review №32

Great people, great service and I highly recommend. They will take good care of you.

da
Review №33

Such a wonderful place to take your vehicle in and get serviced or fixed !!! Love them !!😍😍

Ja
Review №34

We received excellent service, prices for repairs were fair and we were treated like family.

Ma
Review №35

Sat for 3 hours waiting for breaks to be installed then got promised me 120$ for work but got charged 170$ at that price I could have took my truck 🚛 to a well known shop or straight to ford and not loose my morning. Never again. First and last time.

Do
Review №36

Recently I had my check engine light turn on. I went to AutoZone to have it checked and was told that the Torque Converter Solenoid was stuck on. I then drove my car to A.A. Auto to have them evaluate the car. I was given two prices to repair/replace my transmission. I then asked if this was the broken part since the check engine light mentioned the torque converter solenoid. When I asked for more clarification I was told that she, the manager, would call me back soon. Later she called me and then provided me with two prices for repair: one was to replace the torque converter solenoid and another to replace the torque convert with the solenoid. Since she did not return my call by stating that the issue was in fact the transmission I took her words in good faith and authorized a replacement of the torque converter and solenoid. After the repair was complete I was contacted and informed that my car was ready. I arrived, paid the $937 bill and drove to work. On my return home the car simply coasted to a stop with no gears engaging. I managed to get the car home and called the Repair Shop. They sent a tow truck to my home and retrieved my car. I called the Shop a day or so later but there was no answer to my question as to the status of my car. A few days later I called and was informed that the transmission was the issue. My response was to ask if the transmission was the issue in the first place why a torque converter was placed in the car and how much of the $937 paid would now go toward this repair. I was informed that there would be no funds placed toward this next repair and that I would have to pay that repair in full. When I mentioned that I had only authorized the torque converter replacement because I trusted in their judgment I was once again informed that no funds would go toward this next repair. I then asked if the owner of the Repair Shop would call me to explain this situation. A day or so later he called to inform me that no funds would go toward a transmission repair. I then mentioned that I only authorized the torque converter replacement based on my belief that I was being dealt with in good faith and that I had trusted their assessment. The owner then informed me that he would never authorize his workers to put in a torque converter if the issue was the transmission. My reply was to inform him that this is exactly what was done and to ask if the transmission was in fact the issue why I was offered a solution other than a transmission. I then attempted to communicate that when offered the torque converter option that I understood that to have been a genuine offer in good faith. His response was to inform me once again that no funds would be going toward the actual needed repair. I asked if he was willing to offer a compromise were half the funds for the repair would go toward a new transmission and that I would have his shop do the repair and thus retain my business. I suggested he think about this and contact me later. When he called back he informed me that he ‘believed his workers’ (thus calling me a liar), that he had ‘notes,’ which I had never seen, stating that I have ‘been for warned’ that the above mentioned repair would not correct the issue. When I asked why I would authorize a $937 repair if in fact I was ‘for warned’ I was told again that he believed his workers ala. I was a liar and that I would ‘have to do what I would have to do’. I am gravely disappointed that ‘what I have to do’ is to file this complaint to have a repair shop deal with me in good faith. I have since had my car towed back to my home where it now sets and non-functioning. Sad commentary when you drive a car to a shop, pay $937 and then have to pay to have it towed back to your home.

Do
Review №37

Lets just say I drove in and was towed away. End of story dont go there

Em
Review №38

They identified and fixed an electrical problem with my truck that other mechanics wouldnt have easily or affordably found. Super affordable, super fast, friendly and honest.

Cr
Review №39

Me and my husband only use A&A. We love the expirence we recive and Amber and Any are the most poliet and sweetest people they really know what they are talking about and offer the best sulotion and service. We have been using them since they opened and have never had a problem yet.

De
Review №40

My go-to auto repair shop! Super friendly people and they always work in a timely manner.

An
Review №41

Great customer service, fast repairs and knowledgable technicians.

Je
Review №42

This is a fair and friendly place to take your car to get it serviced.

Ma
Review №43

Great people great service in a relaxing environment

Ru
Review №44

If you need a oil change maybe they would be alright. If you need a motor install this place does not know what they are doing and they will not make it right the customer is always right doesnt apply here.

La
Review №45

Frendly people good work

Al
Review №46

Went and had a couple things fixed on my truck and an oil change was told the price was going to be $200. Went to pick up my truck and was told the price was $402, so double the original amount. If you go make sure you get something in writing on what they are going to do and the cost. I won’t go back after today.

Da
Review №47

Dependable

Information
6 Photos
47 Comments
4.5 Rating
  • Address:2280 Skyway Dr, Monroe, NC 28110, United States
  • Site:http://aaautomotiverepair.com/
  • Phone:+1 704-283-6942
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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