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A1 Recovery & Towing
1200 Union St, Monroe, MI 48161, United States
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A1 Recovery & Towing
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As
Review №1

A1 towing company is awesome, I would highly recommend you go through them! They are the cheapest and nicest company to go through! The tow truck driver was very friendly and professional! He helped me get an idea what was wrong with my truck!

Wi
Review №2

Sam came was very professional swift hooked vehicle was very polite and direct with his job made my life easier no hassle was very simple recommend for anyone this company is in my eyes top rated!

Ra
Review №3

Called for a jeep tow at 10:20 am was told they would be here in about 45 minutes. Called the 2nd time at 11:26am was told it would be another 45 minutes. Called 3rd time at 12:25 was told they are on their way to me. driver called me at 1:03pm and stated he was on his way and would be here in 15 minutes. like WOW! I could have called several other towing companys. Never again!

Ni
Review №4

Literally the BEST company I’ve ever done business with. The tow truck driver Wes went above and beyond for me with helping fix my car. I didn’t have to wait an unreasonable time with all three Of the tows I’ve gotten from them. They talk to you like a human regardless of your knowledge on cars. Seriously the best people.

Ki
Review №5

Really needed the money and didn’t want an amount too low for what I bought my car for. I called this company for towing my 2006 Jeep Liberty. They were on time, reasonable, very professional and kept me at an set price! Check them out for your services. Won’t regret it!

Pa
Review №6

Awesome driver, very professional cool dude, exactly what you want in a recovery driver, very professional and kind receptionist 100% the place to go.

Na
Review №7

Great guys, sold the old beater through Peddle and they came and got it. Great service and truly reliable.

Jo
Review №8

Kevin picked up my vehicle and was efficient & very professional!

lb
Review №9

I swear every time I need this company they got me. My husbands car got a flat yesterday and I needed it towed to firestone. I called at around 9:45am n they got here at 10:45. Thank u to Mrs. julia in the office she was so nice and colin, thank u u did great picking up the car! I appreciate your business 100%!! if u need any tows CALL A1 RECOVERY & TOWING THEY GOT U

Ya
Review №10

No I havent dealt with you, it mustve hit it by accident after doing for another place. My apologies

Ch
Review №11

I highly recommend a A1 Towing. The gentleman changing my tire was fast and professional. I was on my way home in no time.

Th
Review №12

Great job. Towed my car no problems.

Do
Review №13

A1 Recovery & Towing kept me informed through text messages, arrived in a timely, Bill was very helpful and professional. I’m extremely pleased with their services

ca
Review №14

My daughter broke down and needed a tow. I called A-1 and set things up. They arrived in the time span they estimated and my daughter called when the car was on its way. Her one comment was that the drivers were SO NICE. Thanks for taking good care of my daughter and myself.

Je
Review №15

Save yourself some money and call Macomb TOWING! Place tried to charge me $350 to go 40 miles. Ha! Called macomb towing by my house and they charged us $200 to drive all the way here and drive us back. Crooks!

El
Review №16

My car didnt have a jack and I didnt know. I called them to change my tire. They showed very quickly ..within 30min. Quote time was about 45. In my experience it seems most tow truck drivers Ive experienced arent the nicest ... The guy from A1 was awesome. It was cold snowy and wet yet he was nothing but kind courteous and respectful!

Vi
Review №17

Heres a review. A1 Towing arrived quickly after confirming my address over the phone. The man was kind, professional, and polite when speaking with me. Considerate of the neighbors. Had the car loaded, and was off with no issue. I was pleased with my service.

Hi
Review №18

Aaron from A1 came out tonight and helped me tremendously by towing my car to my mechanic. He was right on time and very friendly. He was very gentle with my old car. The entire process was quick. I 100% recommend A1 Recovery and Towing!

Se
Review №19

Super fast service. One of the tire on my boat trailer ripped off, stuck on the highway, call to different places -waiting time at least 4 hours.A1 replaced two tires with rims as per my request in 1.5 hour. The rest of the trip around 600 miles was uneventful. Thanks.

St
Review №20

Always friendly and on the job in a reasonable time

Ka
Review №21

Dont you teach your drivers to STOP when there is a funeral in progress... Your drivers just went between the funeral car & the first car in line at Will Carleton & Waltz. ALL vehicle are supposed to STOP 😥😡😡

Lu
Review №22

Good timing, friendly phone person, friendly driver, most importantly.. priced better than any other local tow yard

Ki
Review №23

My car died in the middle of our most recent snow storm at Walgreens. Called the regular towing company thats been here forever. Anyway decided to call A1. The most professional and kind people. They were out to me even with the bad weather in 30 minutes. They have the best prices and the best service. A forever customer. Thank you!

Da
Review №24

They showed up and got the job done. Couldnt ask for more.

am
Review №25

They always do well to get there when they say they will. Very professional and dependable!

Sh
Review №26

A1 came to my rescue tonight when my exhaust collapsed on my lowered 01 mustang with ground effects. I had tow operator wayne who was very kind professional and courteous. He even told me about functions about my car having I didn’t even know about. I am very pleased and satisfied with how he took extra care of my car and handled the situation I would definitely recommend him and a1 recovery and towing.(A1 and done)

Ma
Review №27

Prompt, courteous, professional service, and the price blows the competition away!Thank you A1 Towing!-On a side note- The people who gave the petty 1star reviews, in my opinion, are not justifiable and should be taken down! Shame on them!

Fr
Review №28

I made one call in distress. The A-1 team quickly handled my needs with total courtesy and prompt service. My recommendation when you need service in the Monroe area.

br
Review №29

I am very impressed! Showed up 15-20 minutes earlier than they said. They were polite when I called and driver was polite also. I’m very impressed and will recommend them. Thanks for the help guys!

Co
Review №30

First of all what I like is the guy you can feel got it in there you can feel the people feels God in there and do what the best they can for this community and every time they tried to do more they get shot down in some other agency picks things up that theyve been doing all along

Ch
Review №31

The driver was extremely nice and prompt. Great company to do business with.

So
Review №32

Got a flat tire going through construction on I-75. Pulled over and called A-1. They were there in less then 20 min. Towed me back to Toledo for a real good price. Thank you Brandon, for making a bad experience into a livable one.

Ti
Review №33

This is the best tow I have ever received the driver Adam was amazing and super fast we didnt wait long which was awesome when your broke down on the highway with two young kids and couldnt be seen due to lights not working! I would recommend you guys to anybody! The Foster family!

He
Review №34

Great customer service! The guys are super professional and QUICK! It’s so convenient and affordable. Lowest in-town tow price!

Do
Review №35

It took them far too long to release my car to my insurance company after my accident. State farm even sent a tow truck out to get it yesterday, and they wouldnt let them take it. Theyve had it for five days now. It takes a lot to make me mad but holding my property hostage does, especially when I need my car to get to work and back. I called today because I was mad and got hung up on. Then, ignored when I try to call back. Youre messing with my familys well-being if I cant get to work and back. I verbally released my car multiple times, they just want to keep it as long as they can apparently. Maybe for more money? Shady business.

Ja
Review №36

This was my first experience with a tow truck situation. The driver was very kind and didn’t waste any time getting my van on the truck and moving. I was in a time crunch to get my car to a repair shop before it closed due to the time and he made sure I got there. He made a very stressful situation not so scary. So I thank him for that.

ma
Review №37

Driver pulled out on to Monroe Street right in front of me I think they need to screen drivers better. Today is Saturday 1/11/2020 2:44 pm

Tw
Review №38

I had to use their service 3xs in the past week due to issues withh my truck and I I am so happy with the service I received and would recommend them to anyone

Je
Review №39

Best tow company u could possibly call if u want fast and respectful service this is the company u need to use

mi
Review №40

I locked my keys in my car at work and called other tow companies in the area. The others that I called were between 65 and 90 just to come unlock my car and the wait time was ridiculous! I called A1 recovery and Towing and they were only 40 and came out within 20 mins. I was very satisfied! The tow truck driver was very nice, professional, and had my car unlocked in just a few mins. So glad I called A1! Good costumer service, fast, and great prices!

Ch
Review №41

The day I called a1 recovery wasnt one of my better days actually it was one of my worst. Then when I thought the day couldnt possibly get any worse but I was wrong. I locked myself out of my truck. The operator Melissa Leach I hope Im getting it right well she completely understand I was having a bad day so she completely lifted my spirits up and was just remarkable. So if I didnt get to tell u then thank you Melissa your amazing..

Mi
Review №42

Usually dont post ratings, but after 4 calls they were promising the shortest arrival time (blown tire) and then even arrived sooner than that. Job was done professionally and quickly! Thank You!

Ju
Review №43

You guys are the best in price, service, and very nice to deal with. Unlike, the idiots on the east side of Monroe.

Ma
Review №44

Great place for help in the time of need good people and help of the driver so appreciated in getting a great recovery

Ch
Review №45

Showed up ahead of the ETA which was great. I was stranded with a blown out tire due to a massive pot hole on Telegraph near Sigler Rd. Josh (I think was the name of the driver) was polite and made sure everything was good before lifting the car on the bed. My car and I were dropped off at Flat Rock Tire. The tow truck was clean also.

Bi
Review №46

They are fast, safe, and good at what they do. Very reliable. Cheapest in town too which is always a plus. Ill never call any other company.

To
Review №47

Thanks Brandon for helping us out this evening. Professional, diligent and very careful loading and unloading the vehicle.

Te
Review №48

A1 service from the lady on the phone to the driver who showed up early. Could not have been easier.

Pa
Review №49

The gentleman who came to get my keys out of my jeep was very fast and friendly.

Da
Review №50

Excellent and fast service which was greatly appreciated. Thank you!

An
Review №51

The tow driver showed up within 45 minutes of me calling and the price was very affordable.

Mr
Review №52

BEWARE!!! VERY SHADY DRIVERS!!! Not only did one of their drivers try to extort me for cash, he couldnt do his job properly, thank God I was there to help him.

Bu
Review №53

Short wait time. The driver John was beyond professional. Showed concern for our safety upon arrival and had an overall friendly caring demeanor. The hour+ cab ride was comfortable. I highly recommend.

Co
Review №54

Cowboy was my driver today, professional and very helpful, he went out of his way in a very uncomfortable situation, above and beyond in every way. I want to thank you again dude. Be safe out there. 👍👍

GG
Review №55

Wes went above and beyond to help me out!

Th
Review №56

Called for a tow and they were there with in a half hour. The driver was very friendly and professional.....he Gave us a ride home after our car was taken to a shop. Best service hands down....The dispatcher was nice and our driver was fast, nice, and extremely helpful... We will definitely always call A1 in the future and recommend them to everyone we know!!!

Ji
Review №57

Ray saved the day, was very quick to arrive and went above and beyond to get us back on the road!

Ja
Review №58

Robert was very efficient and courteous in changing my tire. The response to this stranded motorist was quick! Id definitely recommend this company!

Pa
Review №59

On time and fast service to. I would call them first and save your self some time.Good job guys you rock..

Ch
Review №60

Spoke with the dispatcher Millissa and she provided excellent customer service! Would recommend A1 towing to anybody! She was very polite and courteous!!

H
Review №61

Locked my keys in my car, was quoted 20 minutes. Probably took about 15. He was fast and friendly amd it was only $40.

mo
Review №62

Very fast service and the best price I found after shopping around. 10 stars if I could give them!!

St
Review №63

Great operator and great service!

Mi
Review №64

Ive dealt with A1 in the past and have had good service.Today I needed them again and I am saying GREAT service thank you Dave, and A1!!

Ro
Review №65

Ive used these guys twice in the past year to take broken down cars either from home to a shop or from where theyve broken down to home. Both times A1 has been quick and professional with prices lower than I have expected.

Su
Review №66

They towed my truck and it made it safe and sound

Ti
Review №67

For in town Towing very reasonably priced

Ch
Review №68

Fast response. Driver was incredibly nice and efficient. Will use again if necessary.

Je
Review №69

I had my harley davidson motorcycle towed to the dealer and the tow driver failed to secure it properly and arrived at the dealer with it lying on its side on the flat bed truck causing over 7,000 dollars of damage jeff from A1 towing stated that he would take care of all the damages but has not returned several of my calls, jeff admitted to me the driver was new and it was only his 5th motorcycle that he has towed. I would leave my vehicle on the side of the road before calling A1 towing ever again.

Mi
Review №70

Great friendly service when they came to tow my truck ... everyone should use this place ;) helpful an on time

Ba
Review №71

My vehicle was impounded, did not have time to drive it home, was late for work. Paid the fees and paid for the vehicle to be towed to my home driveway. After work I arrive home to find it parked in the main street in front of my house; key in the ignition and doors unlocked.Called the dispatch to ask why and the operator defended the driver saying there had to be good reason why and they do not guarantee where the vehicle is left if you are not home when it is dropped.Just glad it was not stolen. Disappointed... expected better service

Ca
Review №72

Leo and Abe came to Yale and got my van for top dollar, theyre smooth operators

Ju
Review №73

Here we are 6 hours later still no one showed up cool glad i wasnt stranded on the side of the road waiting on you guys call them claim after frist hour they say trucks in route still hasnt showed up what a company smh

Mi
Review №74

So glad you guys are now AAA, no more 2 hour waits, called for a lockout today and waited 15 min....Great service AAA made the right choice!

au
Review №75

They are amazing, also very fast and doesnt cost that much at all.

LA
Review №76

Polite, professional, quick.One of my tires blew on the highway on my company vehicle. My company roadside assist team initially set me up with another towing company (Shatila Service Center). I was treated extremely poorly by this initial company. I ended up calling my roadside assist person back in tears because of Shatilas rudeness. (I was also told Shatila’s driver couldn’t find me...) I requested another company as I did not feel the first one deserved our business.They assigned A1 and I was given a 45 minute ETA. This was HALF the time of the first company. The driver made it within the ETA and unlike the other company, he was able to locate me.I was impressed with the speed of service, and the quality of service provided by A1 and would not hesitate to recommend them to friends and family.

Ch
Review №77

I caught a flat on i75 right outside of Monroe, Brandon picked me up and he was quick and friendly. What more is there to ask for?

Ch
Review №78

Very fast getting to me, the gentleman that towed my car was also very polite, also a plus.... theyre super affordable!!!

De
Review №79

They were quick and was way cheaper than the other places. I would definitely recommend them.

ni
Review №80

Person on the phone was great, the driver was fantastic ... Strongly suggest using them over all the others!

Ad
Review №81

These guys came in under 15mins and had my car back in my driveway in under 30mins. Joe was my driver and he was very friendly, professional, knowledgeable, and fast!!!!!! I would highly recommend!!!!!

ch
Review №82

Good service

Aa
Review №83

Johny rocket on the spot

L
Review №84

Amazing service, highly recommend A1 Recovery & Towing. Arrived when they promised and couldnt ask for better customer service from the driver, Adam, or when speaking to dispatch.

Ke
Review №85

Great service from professional guys. Used th twice and had a great experience.

Ju
Review №86

Fast and friendly service towed my jeep acrostic town fast and safely would highly recamend

Am
Review №87

Very fast and reasonably priced. Great employees!!!

Tr
Review №88

HORRIBLE SERVICE.....NASTY EMPLOYEES. Would NEVER recommend this unprofessional company to ANYONE.

An
Review №89

They are incredibly quick to get to my car when I needed them! The drivers charisma kept me calm in what was a very stressful situation.

Je
Review №90

Very quick and clean service. Driver was young and professional.

Sh
Review №91

Great place very speedy friendly service !

De
Review №92

Towed my jeep 1.6 miles didnt have proof of insurance so Carleton cop had them tow it day before Easter they charged me 330.00 plus for Easter day. And Monday 390.00 thats totally rediculas.so word to the wise always have proof on you.and Carleton is a small town so they rob you.and dont have change very rude funniest part his wife only allows him to have a debit card.LMBO ok who gives someone 390.00 then walks away with no receipt this lady they dont give one they send you a e-mail talk about. Shisty. Thank God only 2more years here my daughter gets straight ads and loves her school trust and believe this lady will be relocating.karma all Im saying.

Ke
Review №93

This company had me waiting for them to come get my vehicle for two days and they never showed or returned my calls.

Ja
Review №94

Unbelieveable horrible rates and service

We
Review №95

Great staff and super fast

Gr
Review №96

They are prompt and great customer service.

Je
Review №97

This company charged my bf a fee because theyvwere going to tow his vehicle where they didnt have any signs posted that it was a tow away area. This is bullshit and if things arent posted they should not be able to tow someones car.

Ar
Review №98

Good service.Friendly operator.

Ca
Review №99

Best Service, most affordable! I only use A1!!! and you should to!!

Hu
Review №100

Had a blown tire and the spare was rusted on and the pin wouldn’t come loose (we tried for a hour), they came out and within minutes they got it done and we made it home thank you guys

Information
9 Photos
100 Comments
4.4 Rating
  • Address:1200 Union St, Monroe, MI 48161, United States
  • Site:http://wetowmonroe.com/
  • Phone:+1 734-639-1062
Categories
  • Auto repair shop
  • Towing service
  • Auto wrecker
  • Diesel engine repair service
  • Repair service
  • Towing equipment provider
  • Used tire shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Women-Led:Yes
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