user
Shamrock Auto Care
2116 N Rocky River Rd, Monroe, NC 28110, United States
Appearance
Shamrock Auto Care
Comments
Ro
Review №1

All the staff is friendly and professional. Any questions or requests I had were addressed promptly. Pricing is excellent for the high quality products they use. The follow up communication is great. I really appreciate receiving a report showing their service being on Carfax! They offer a type of online customer portal which is amazing for a small business. All their stellar ratings are well earned.

Jo
Review №2

The transmission cable broke and left me stranded. I called several places within Monroe, NC and I got a great feeling talking with Candice on the phone. This place is the most trust worthy place I have found in the Monroe area for great car repairs. If they can not fix it, they will tell you straight up, and if they can fix it, they will do great work and they back it up as well. Great people at Shamrock Auto Care.

Jo
Review №3

Got our oil change and state inspection here. Great local shop, prompt service, and good price. Will continue to come here for auto needs.

Br
Review №4

Work was done on time and they recommended other services that are needed without being pushy like I have experienced at other places.

De
Review №5

Honest friendly serviceChris the Owner was a pleasure to do business with from scheduling the appointment and performing the necessary repairs to timely completion and fair prices. While our first time bringing in a car definitely will do business with them in future as needed! Highly recommend!

An
Review №6

I can take my car here knowing my car is in great hands and I’m being taken care of!

Sh
Review №7

I only go to Shamrock because the owner and manager is so knowledgeable and gives fair prices. The service there is excellent and I never have to take the car back because it wasnt fixed right. I give them 5 stars. Everyone is very friendly there also.

Ho
Review №8

Chris and his staff were very professional and did an excellent job on the oil change on our van! My 4yr old son was with me and they put cartoons on for him and had some really neat toys and books to help entertain him while we waited! The waiting room was very clean and the service didn’t take very long! Excellent job, we will be back!

Ad
Review №9

Jason and the staff at Shamrock were absolutely top notch. Between the detailed summary of work to be performed, the quality of work, communication throughout the repairs-services and upgrades and the walk through the very skilled mechanic did with me at the pick up time.. I couldn’t have been happier. Have some more additional work to be done in the next couple weeks and looking forward to working with them again.They are all you need as a shop for your vehicle and I would highly recommend Shamrock and the crew there for anything you need done for your vehicle.The honesty and quality is something you don’t find often at a mechanic shop but this isn’t your normal shop. Trust me. You’ll never go anywhere else. #Supportlocalbusiness

Ma
Review №10

Great place for auto service. Service is good, doesnt take too long, and the staff are very friendly and courteous.

Ma
Review №11

I did not intentionally leave a 2 star review.The staff is very friendly and kind. I would like like support the small business here but the wait times here are just too long for even the most simple services.

Gu
Review №12

I am very please with the service Chris and his team provided. Needed a purge solenoid valve replacement and transmission repairs. Quality work with outstanding customer service. I definitively recommend them for your car repairs needs.

Na
Review №13

I recently had my car inspected at Shamrock and was very well treated.They got me in and out in no time and were very pleasant to work with.Will definitely go back.

Br
Review №14

I take my truck here to Shamrock and only to Shamrock. The owner is helpful and tries to save you some money and doesnt upsell you anything just says might want some shocks soon. So very nice place.

ba
Review №15

So I recently moved to the area and have been trying out different auto shops here and there and these people are by far the best. Honest, certious, and fair pricing and main reasons why I like them so much. They even took me back into their shop and let me see under the truck what was going on. I never had that done before! I love this place but more importantly, my truck loves this place!

Ch
Review №16

I was at Shamrock Auto Care in January 2021 and they serviced my Honda CRX with oil change and tire rotation in a timely fashion. I had a morning appointment, and everything was done efficiently. I would definitely take my car back again for issues larger than an oil change if needed. Just moved to town and was happy a friend recommended them!

Th
Review №17

Everyone is always looking for an honest, reliable repair shop. Well, this is the place. Superb service and high quality work with a friendly staff.

We
Review №18

Amazing service!! Was in town visiting and had mechanical issues...they took my right away and resolved my issues. From the young lady at the front desk to my mechanic Chris...Exceptional care!!

Br
Review №19

They do a top notch job on services. Great follow up and accountability.

Lu
Review №20

Quality work & honest people. Highly recommend & I will definitely be back for any maintenance on my car!

La
Review №21

Chris and his staff always take care of our family vehicles! Honest and reliable!

Ma
Review №22

My son and I were in the process of purchasing a car and took it to Shamrock to provide an overview of the condition of the car. We called last minute and Shamrock was able to see us right away. They provided a detailed inspection and a write-up of what they found. After letting my son and I review the findings, Chris came and sat with us to explain everything - from the simple and basic to a couple of items that he reviewed as potential future concerns. I would recommend Shamrock to anybody and plan to take my sons car there for future service needs based on our experience.

Er
Review №23

Great guys over at Shramrock! Chris is always polite and helpful and gets the job done without costing us an arm and a leg!

Pa
Review №24

Took our Old 1984 Company van in for a tune up. Runs like a New Van now. Great Service and Value.Paul Underwood

De
Review №25

Shamrock did some work on my husbands Ford F150. I like that they can do all work recommended or let you break it down so its more affordable. I feel they are honest and reliable.

An
Review №26

Good place to get your vehicle repaired.

Ri
Review №27

Great place,very honest,helps you to understand what needs to be done and what you can wait on. Professional service, clean.

Sa
Review №28

Great service--got my parts overnite and had my car the next am!

Ci
Review №29

Weve been using Chris and his services for over five years. We have four vehicles and he has maintained and fixed each of them. From transmissions to oil changes, you wont find better service done correctly the first time. Chris and the mechanics here are very knowledgeable and do the job right every time.

Em
Review №30

Chris and his team provided an amazing experience. I walked in with engine troubles, expecting them to be booked a week out. They got me in for an appointment the next day! They quickly diagnosed to problem in my car and the part was ordered, delivered and replaced in my car the day after. The price is more than reasonable and the professional atmosphere is comforting. Thanks guys!

Ch
Review №31

It’s hard to find a good mechanic and I can say that I definitely found one! They were very professional and kind, and did a fantastic job on my oil change and brakes. Give them a try, you will not be disappointed!

Wi
Review №32

Ive been bringing our cars to Shamrock for several years now to perform minor repairs, inspections, etc. Having got to know Chris and his associates during that time, I have come to understand exactly how knowledgeable he and his staff really are. With impressive backgrounds in the racing industry I decided to bring my Cadillac CTS-V to Chris for some engine performance upgrades. I left him in charge of installing a Lingenfelter Performance Engineering package, the end results are amazing. There were some pretty difficult parts to the installation and technically challenging as well. After having observed the whole process I can truly say the talent at Shamrock is exceptional.

He
Review №33

They were very professional and the price was good. My car runs so much better now. I would recommend them to anyone.

Ro
Review №34

Shamrock Auto is a great 0lace to take your vehicle. Ive been there several times and I always leave feeling pleased. Robert

La
Review №35

Chris and Shamrock Auto Care were recommended to me by a friend so it was my first time taking a vehicle to him. But I was very pleased. My truck needed extensive work and he did a great job keeping me informed of the status and details. Weve had the truck back about a week and it runs really good. I will definitely be going back.

Cy
Review №36

They took my car upon arrival. Excellent service, I highly recommend them!

Li
Review №37

Good job and were interested in fixing my car.

Wi
Review №38

They did what I asked them to do at a reasonable price and time was as they said it would be they do good work ✅

it
Review №39

The shop is honest and does quality work. Chris is very helpful and explains everything of the repair and what is needed without trying to sell anything extra.

La
Review №40

Came in because my AC hadn’t been working, not only did they fix what was going on, gave me cold air again, but advised me of other services my car was close to needing as to keep my car running. The service didn’t break the bank and these guys are as honest as you can get. If I ever need to get my car fixed again I’d definitely bring it back to shamrock

K
Review №41

Great Atmosphere, Clean Establishment and professional friendly service...I recommend to Close friends and Neighbors...

Da
Review №42

Always excellent service that I can trust my BMW with. I always recommend Shamrock Auto Care to my family and friends.

De
Review №43

Chris and his staff did a great job. They diagnosed the problem and had the repairs completed by the following morning. Now the car runs great.

Be
Review №44

Chris and the staff of Shamrock has done work on multiple vehicles of mine and even a boat trailer at one point. Work has always been top notch and never had any issues after work complete. I trust them and would highly encourage anyone to try them out if they are in need of an honest and dependable shop.

Fr
Review №45

Just the overall honesty and courteousness Chris brings to the repair industry is appreciated. Read the reviews of this company and the reviews speak highly of the honesty and good character of the owner. Yes...I would bring my car there again. If u want a good shop for your vehicle...this is it.

Ma
Review №46

I had to have my car towed in to Chris and his staff...they took good care of my car!I needed my clutch and multiple other transmission parts replaced. They keep me posted on parts and progess of repair. And price in comparison to what the Dogde place was gonna be just to look it was amazing! Im satisfied with the work they did and will return for future repair or maintenance!!!

Ca
Review №47

Very professional people. Took a used car here to do a full inspection before buying car. Happy with results that they gave and the in depth inspection that they did. Would recommend anyone coming here. The owner knows cars!

Da
Review №48

I appreciate the honesty that I get when needing service on my vehicle. I feel that Chris is always very honest with me and does not try to sell me some service I do not need. I can get my vehicle in and out in a reasonable amount of time. I would recommend this business to anyone looking for quality service.

Br
Review №49

Loved the service I got from Shamrock. This was my first time there, but it will not be my last for sure. They were very knowledgeable and comforting. The facility was clean and well ordered. I felt they were highly professional overall in fit and finish. What I also loved was there was no high pressure to do more. They simple went over what they did and then informed me on some things that might need to be done and I went on my way. Like I said, super great experience and will be back very soon.

Ki
Review №50

Great service! They can always get me in on my days off last minute. I need a new strut on my car, and instead of just saying that I needed a new one, they took the time to explain to me why and actually show me the results of before and after my alignment that I had done. Too many places have tried to rip me off simple because I am a female and assume that I dont know anything about cars, when that is not the case at all. I drive past so many other places that I could have my car serviced at, but I drive 35 minutes just for them!

Sh
Review №51

Chris was great! He was able to identity and fix what was actually wrong with my car, at a very reasonable price. They also checked over my entire vehicle for problems/issues that may need to be fixed in the future. Excellent customer service!! I will definitely be back!

St
Review №52

I received prompt and professional service. Chris explained what was needed to be done in clear and easy to understand terms. He answered several questions about my car and took the time to give appropriate recommendations

Ja
Review №53

Excellent customer service - detailed and thorough auto care. Will be back!

De
Review №54

Great mechanic and service . Ive received fantastic service there for a few years now.

CW
Review №55

I love Chris’s integrity and care. And the comfort of dealing with him. I trust his opinion

El
Review №56

I arrived at Shamrock Auto Care to have a state inspection completed and could not have been more pleased with the service I received. I was greeted promptly by Chris and he had me in and out in no time at all. He advised of needed services for my vehicle based on the age and mileage and provided me with quotes for the services. He was courteous and professional. I will use Shamrock again and would recommend them to my friends and family.

Ro
Review №57

Chris and his team have taken care of our vehicles for the last 3 years and have always been great to work with.Great service and competitive pricing will keep me going for years to come.

Li
Review №58

Courteous staff. I believe they are honest and knowledgeable. I took my jeep there to be serviced for a costly repair during the holidays. They diagnosed my vehicle without adding unnecessary repairs. Additionally he came down on my estimated cost, which really helped us out. I highly recommend this company.

Ge
Review №59

Great experience, took the old truck in to get AC serviced. Prompt, so minimal wait, AC on my 23 year old Dodge is working great. Scheduled for follow up brake work. Thanks!!!

Mi
Review №60

Great service done on time at a fair price. Great help with some custom work on my RV. Very friendly staff. Highly recommend.Follow up and service reminders a great plus. Chris and his crew are the best around.

Ka
Review №61

We have a local car dealership and several of our cars have been towed back to us NOT RUNNING and we have had multiple customers complaining about the same issues that Shamrock Auto was paid to correct, before they were purchased.😡 After looking a little more closely, I see that an extreme amount of effort has gone into writing lots of fake reviews.... possibly the owner, or friends of his, but they were definitely published using newly created accounts and for this purpose, as others have apparently noticed as well. 🤯 I wish we had paid attention to them beforehand and not just gone by the overall number of five stars on the business page.< This is a REAL review from an actual company who used their services in the past, not a fake review like most of the 5 star reviews on this page or as the owner suggests and is afraid to admit >-- I would advise you to read the negative reviews and take heed as they are a more accurate depiction of the service they provide and the experience we have had!!!! -- We are NO LONGER using them.

Na
Review №62

I took my vehicle to another shop because the rear tire was still turning out and was told that all alignment specs were out of range and that most of the bolts were very loose causing the wheel to move around... Advised that I was driving a very unsafe vehicle and could have been in a collision...

Br
Review №63

I have had a couple of repairs on my vehicles. I normally do my own work but there are just some things that take more time than I have. These guys do good work. I have been very satisfied with the workmanship and thoroughness these guys provide. They always provide me with things to keep an eye on to avoid costly repairs in the future.

Br
Review №64

The team at Shamrock is awesome! The owner Chris is very involved and makes sure you understand exactly what is going on with you car. Highly recommend!

Ra
Review №65

When it comes to take care of your vehicle shamrock auto care is the place NOT to go. I had bad, worse, horrible and shamrock auto care experience. This place is completely careless and all they want is to take your money away. Next time I will read reviews, but for sure I will never go there again. Highly NOT recommended.

Ke
Review №66

Honest and trustworthy shop! Definitely recommend, ty!

Mi
Review №67

Professional people doing quality work. Took care of my problem quickly & efficiently.

Mi
Review №68

I needed an inspection done so I finally decided to stop in and give this place a try, especially after reading all the great reviews. I met the owner, Chris, and told him I needed the inspection, and also ask him about not getting any heat inside the vehicle on this cold morning. He was actually able to diagnose the problem that day and get my heat working for a fair price. I think he will try and save you money if he can, but not at the sacrifice of an inadequate repair. I was very impressed with Chris and his business; you can tell he has some serious background experience in NASCAR. He was very nice and informative, and the place was very clean. I felt like I was getting that big dealership professional type service, but without the high cost or up selling. I will definitely be back.

Jo
Review №69

The owner, Chris, makes sure to follow up on each service to make sure its satisfactory. He also makes sure to show you this issue when additional work is required, which is appreciated.

Je
Review №70

This was my first visit to Shamrock. I was looking for someplace near home that I could trust to do a good job at a fair price. When I called to set up an appointment I spoke to Chris. He was very friendly and was willing to install parts that I had purchased which was much appreciated. The service was completed on time and the price was very fair. Chris made the effort to follow up with me to ensure everything was okay. I will definitely use Shamrock again.

Sw
Review №71

Im Robert. I took my 2001 Dodge Ram 1500 to Shamrock Auto Care recently for an alignment and general inspection of my trucks power train. By doing this, It can open yourself for a world of trouble.. I was pleasantly surprised with honesty and professionalism of this repair establishment. Im definitely taking our familys vehicles back to Shamrock Auto Repair for future repairs. Sincerely, Robert Mccathern

DZ
Review №72

I had a 5 star experience at Shamrock. I worked directly with the owner during my visit and he was a straight shooter which is very important to me when choosing an auto shop. It is clear that customer service is a core value of theirs and that they have a desire to truly care for the customers needs. My wife and I will be going back.

Ka
Review №73

After a poor experience with Metro Honda, I took my van here for a second opinon, only to see that Metro service had lied to us once again. I appreciate thier honesty and quick service! I will be back!

An
Review №74

First time using Shamrock. It was for a simple check engine light. Chris was very patient and explained the issue and repair needed. I can tell by how the place is managed that it is well ran. Will definitely be using their services going forward.I went back to perform recommended service from my last Shamrock visit for a rough idle they noticed. Conducted a fuel induction clean and vehicle is running smooth and big difference. Thanks, Chris.

Da
Review №75

I took my Ford Taurus to Shamrock due to a fuel leak. I was terrified to park my car at my house leaking fuel. Chris at Shamrock took the time to calm my nerves and let me bring it to his shop after hours so I could rest easy. They diagnosed the problem first thing when they opened and gave me an extremely fair estimate. My car was back on the road after lunch which was amazing considering the repair. They also thoroughly inspected my car and noted some items that were in need of attention in the near future. In no way did I feel pressured to have more work done. I am very thankful that I have a good idea of what to expect so I can have it repaired before it breaks. They didnt tell me any scary stories about something will break and something bad will happen which in the past I have experienced. Everything about my experience with Shamrock was extremely good! Honest, friendly, and experienced people. I will definitely use them from now on.

Su
Review №76

Excellent service and a very convenient location. Communication was great and we appreciated the suggestions for upcoming service. Friendly and professional staff made the experience very good.

Da
Review №77

It is easy to find someone to work on your car, but it can be hard to find a trusted mechanic. The guy I trusted left my old shop so I was forced to look elsewhere. A friend suggested Shamrock and after waiting as long as I could to get my brakes done, I gave them a try. I was very impressed with the work they did and even brought my wifes car there for other work. They did exactly what I asked them to do and didnt try to convince me of other work although they did make recommendations for future work. I like that they physically check the alignment each service too. I believe I have found my new mechanic at Shamrock.

Se
Review №78

Got a quick inspection on my lunch. Good timing.

re
Review №79

Excellent service,Chris was really nice and took care of my issues quickly. I would highly recommend this auto service business for your vehicle.

Sc
Review №80

Chris was great. Quick courteous service. Honest hardworking team.

Ji
Review №81

Replaced water pump and did a transmission service. Quick service. Great communication.

Da
Review №82

Shamrock is a very clean facility. Chris was helpful in solving my daughters vehicle issue. The pricing is reasonable and we will definitely be going back to have our vehicles worked on.

Mi
Review №83

I discovered Shamrock Auto when I was in a pinch to get my vehicle inspected. I needed somewhere I could get in the same day. I am glad that I discovered it because it’s the only place I will take my vehicles now. My cars are getting older and need to be taken care of by someone with knowledge but also someone that I can trust. No one is a fan of being pushed into spending more money when it is not necessary. Chris and his team do not push any repairs, only suggest. Shamrock Auto is the place to take your car

Da
Review №84

Our first visit to Shamrock has been a great experience. Chris is very knowledgeable and very easy to communicate with. They did great work on my daughters BMW and had it completed the very same day. We will be back to Shamrock with any of our vehicles. So happy to have been referred to Chris and his shop!!

Ja
Review №85

Shamrock Auto Care has been taking care of my vehicle for almost a year now. I love these guys!!! They are professional, knowledgeable, conservative, trustworthy and always friendly. They address each issue with precision. They do not take advantage and try to sell you something you dont need. Being a woman on her own comes with enough challenges. I am so grateful that wondering and stressing over if Im getting the best, safest and most cost effective service for my car is not one of them! I consider Shamrock Auto Care a wonderful blessing to me!!!

Ch
Review №86

Honesty and integrity. They could have told me the repair was 600.00. But they were honest and I came out paying 80.00. Not many places left like them.

Je
Review №87

Chris at Shamrock is very helpful and knowledgeable. I used him once for my state inspection, and I was so pleased with his service and convenience, I’ve returned to him and recommended him to my son and neighbors. I recently took my Dodge Journey in for brakes, tire rotation, inspection, and oil change and felt the pricing was better than I expected and the service was awesome. He’s very accommodating and I will continue to recommend and use his service!

bo
Review №88

Stopped in to have brakes fixed and front end alignment. Service was timely and was quality service. Staff was friendly and explained the service completely. I am very satisfied with Shamrock Auto Care. It is nice to finally find a Auto Shop I can trust and depend on. Bobby Webster

Te
Review №89

I’m new to the Monroe area and I needed a local shop to take my car for brakes. I checked out the reviews from the shops in the area and saw great reviews from Shamrock and it was very close to my house. I called and spoke with Chris, and everything was just like the reviews. He ordered my parts, I took the car in the next day and the work was done. Quick, affordable and no upsales. They are certainly my new “local” shop for my services, and I’d highly recommend them to others.

Mi
Review №90

This place very good. They have been doing work on my car for a very long time. I know when I go, I know that I am in good hands.

Gr
Review №91

Chris was very friendly and helpful as well as punctual and got my car back to me fast. I appreciate all his company did for me!

Al
Review №92

I wanted to wait a couple of weeks after getting my car back before giving a review. Car is in great condition.Came in as a new customer. Chris took very good care of me and my car. He even made sure to follow up after I got my car back to see if everything was working correctly. He went out of his way to explain what was going on with my car and didnt try to fix a bunch of other random things that typically get suggested at every other mechanic shop.Instead he informed me which parts we should keep an eye on. To make sure I get the full use out of every part and then when that part is about to kick the bucket, replace that part.Im not at all car savvy. So, Im typically nervous taking my car to get repaired. I didnt feel nervous at Shamrock Auto Care, I felt like they cared. Highly recommend it!

Ju
Review №93

What a refreshing experience! Usually I cringe at bringing my vehicle to a shop for any small repairs due to the stigma behind mechanics but at Shamrock they made clear and concise objective assessments of my vehicles issues in a timely manner. I called ahead to inquiry price and availability and Chris took the time to answer all my questions. Once I arrived I was helped immediately and my truck was on the rack in no time. They provide tip top dealership like quality maintenance from certified mechanics at small town prices! I will definitely be using Shamrock as my priority in vehicle repair.

Gr
Review №94

I have taken my 2012 GMC here two times so far. First time was an alignment, second time was to straighten out my throttle body and a fuel system cleaning. Great service, super clean shop, and a great attitude! Camt go wrong bringing your vehicle here for all your service needs!

Mi
Review №95

Shamrock was very professional and the customer service was great! I would go back again!

An
Review №96

The crew at Shamrock is excellent. They are the most hardworking, genuine, and HONEST service provider I have ever worked with. I take all of my vehicles there for anything and everything. They always provide me with all the information and advise on the correct care for my truck. I will ALWAYS bring my vehicles back to them.

ja
Review №97

Ive been taking my vehicles to Shamrock for a few years now because the service is top notch. They display a high level of professionalism and technical knowledge. I trust them for routine things like inspections and oil changes and challenging things like when they installed a new transmission in my vintage car. In short, theyve earned my trust, and with it, my repeat business.

Da
Review №98

They were able to fit me in on short notice, and quickly found the issue with my vehicle. The issue was minor, and it would have been a great opportunity to take advantage of the situation if they were not an honest shop. I will be bringing my vehicles to Shamrock in the future.

Je
Review №99

One of the best car repair experiences ever - coming from a car guy. I highly recommend Shamrock. Chris and his staff are courteous, professional and reasonable.

Dr
Review №100

Great, quality service from a genuine, honest team. Chris went out of his way to save me money and assure I was getting the best deal possible for work on my 1983 Porsche. Very great experience, would recommend this company to anyone.

Information
42 Photos
100 Comments
4.8 Rating
  • Address:2116 N Rocky River Rd, Monroe, NC 28110, United States
  • Site:http://shamrockautocare.com/
  • Phone:+1 980-217-8282
Categories
  • Auto repair shop
  • Auto parts store
  • Auto restoration service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations