John and his family made my Moms dream come true. She has never owned a new car. They did everything they could to make the deal work for both sides. Wonderful service! I highly recommend going and seeing them for a new or used car.

I showed up with a Pacific vehicle in mined. Told the gentleman I just wanted to test drive it was probably going to go through another dealer closer to home. No problem handing me the keys. Then he patiently sat there while I spent a good hour debating if I wanted to buy that one or wanted him to get me a different color that I had in mind or a bigger van that I also had in mind she looked up the other colors but told me that I would have to wait till Friday to receive my van so I decided to purchase the one I test drove. He was awesome he worked with me was well patient helped in any way he could and at the end of the day Im a proud owner of a Nissan mv200

Its a car place, what do you say about em!Besides their car sales people!!!!!That says a lot🤣🤭🤭 Im sure they have great rates just like em all ✅!!! Idk though I havent shopped here like I said so get Im an Che k em out. Im actually positive there really nice people. At least my cousin was when he was a salesman there🤭🤭🤭

I was so impressed with how they handle me buying my first car. You can tell their a family because they treated me like their son. They helped me find the best truck possible

I love gerweck NissanIve bought 4cars there they are like family. They know my aunt and my uncle who passed they were the first place to give me and hubby who passed a car loan no one would help us but they did so if u need a used car or new car go there they are number one. Joni ball is my name

Everyone was very friendly, professional & made sure I loved my vehicle before buying it!

They were all super friendly and easy to work with. We will definitely be returning customers! AJ went over everything on our car and how to operate it.

It was great! They treated me like family and made my purchase very smooth! I will be back!

Went in and was immediately greeted John is a very nice guy made me feel welcomed. Told him my budget and my need and he got me into a brand new nissan Sentra. The process was painless and straight forward unlike other dealerships that play games and try to push a car on you.

GREAT NISSAN EXPERIENCE 🌟 Hometown Family dealership that treats You like Family! You are not just a number here .... John takes great pride in what he sells and the service they provide ! Thanks for the Awesome 2020 Sentra SR

This is an awesome family owned dealership!! Best car buying experience Ive had. The Gerwecks were very honest and helpful in getting my daughter and I into vehicles we could afford! Not pushy like most other dealers Ive dealt with! Will definitely be returning for future cars!!

I have had many negative and some mediocre experiences with different dealerships. From my very first interaction with Gerweck Nissan over the phone I was impressed. That positive experience continued once I arrived at the dealership and I was consistently treated with respect and a welcoming attitude from everyone. There were no gimmicks, half truths or games just straight forward discussion about my needs and what they could do to help me. It was definitively the best experience I have ever had with a dealership.

Great experience will recommend to all friends!

1.) coolant spilled all over the engine. Puddles in crevices, car was smoking as it burned it off which is what caused us to look.2.) had to pull over because a red shop towel was plugging the passenger tail pipe3.) a white/ clear cap to some bottle was found in the engine compartment4.) a scratch, large black scuff down the drivers’ doorAbsolutely terrible craftsmanship. 27 point inspection that should have been completed at the end- rather than the beginning to ensure the car was taken care of considering the condition it was returned. Questioning if the car is in worse condition after having taken it in to the dealership. Michael was the tech named on the WO.Someone needs to do a thorough screening before delivering cars back to the owners.Very, very disappointing! Called the dealership- lack of concern of trying to recover the customer initiatives.

Easy car experience. I spoke with Mr. Gerweck about a model I liked, my budget and he suggested the 2020 Rogue. I took a test drive and loved it. Now she sits in my driveway and Im a happy customer.

Gerweck is the best ! Just got my 3rd car from them . They treat you like family whether you are there for service or looking for a new car. Everyone is so friendly. ♥️

The service manager was extremely nice and dropped everything to take care of me. This was more than I could have expected! Since his men were slightly busy, he helped them out with my tire and had it fixed in no time and we set up a date for my oil change and had the car back to me in almost no time at all. Very helpful and very professional. I was very pleased with everything they did there.

Very nice family dealer would recommend to family

Great business if you are in the market for a New car or a use check it out please ty

My credit is not great and I am in the process of rebuilding it. Staff there proceeded to act like they were going to work with me than stopped answering my emails. My son and I went to Crest Lincoln and bought his chevy Impala there. We ended up paying cash for it !

Gary was a big help as always! Thanks to him and the crew my car runs like a champ

Extremely professional and friendly. Due to being currently homebound they came to my house to fill out the paperwork and bring my new vehicle.

Incredible experience. My 3rd Nissan but my 1st with Gerwyck, would not shop anywhere but Gerwyck again. Smooth process and great people! Thank you for making this experience unforgettable.

By far the BEST experience EVER while buying a car. Most friendliest men ever. They treated us as if we knew them our whole life. Thank you for everything guys!

Been a GM family my whole life before coming to Gerwick NIssan, and they made the entire buying process even better than my past experiences. My wife and I got our new lease in a quick and painless process within a couple hours start to finish. They are also a family run (Son, Father, Grandfather) business which I felt went a long way towards feeling comfortable and not being sold to like other dealerships; they speak like people rather than salesmen.

My experience with Gerweck Nissan was incredible! John the owner is an awesome, caring, generous man. He would give the shirt off his back if he had to make you feel better. JC his son very understanding, informative, caring gentleman as well. He listened to what my needs were and made sure that I was informed every step of the way. AJ is sharp young man with a great future ahead of him. As long as Gerweck Nissan is around I will never buy a car from anyone else. This family owned business is well worth the drive to Monroe. I was blessed to have these great people take care of me and my wife. Thank you for such a incredible experience!!!!!

I came in for a routine oil change and tire rotation. Everyone was extremely nice and helpful. You don’t see that type of customer service often at a car dealership. When I’m ready to upgrade my Rogue, I will definitely be back!

This is our 3rd car from them. They are professional and friendly. They treat you like family. We will back again...maybe no so soon because we got an awesome car!!

Very nice people, took time to help

The Gerweck Nissan team was really helpful and the buying process went really smooth. The whole experience made us feel like we were buying from a family rather than a dealership! We love our new truck!

I came into Gerweck Nissan 38 weeks pregnant and desperate for a new vehicle that fit my, fairly specific, demands. I needed a higher towing capacity though I did NOT want a truck or huge suv, and I wanted this with low mileage and within a certain price range. I had been looking under these parameters for months, even outside the Nissan family and had all but given up.At Gerweck I had the pleasure of meeting/working with all 3 generations and not only did they find the perfect car for me, but they did it with kindness and compassion SO UNUSUAL to find at a dealership. I felt as safe with the transaction being fair as I did in my new (lightly used) pathfinder. Turns out I gave birth just two days later... and I couldn’t be more thankful for the Gerweck’s help jussst in time! I’ll be back for years to come, and will always highly recommend them to others!!

Gary our service manager is a gem, each time we have had our car in for work routine or otherwise he has taken good care of us. We are hoping to have a long history of driving Nissans and having them looked after by Gary and Gerweck Nissan and Mr Gerweck is okay also.

Mr. Gerweck is so awesome. His customer service is impeccable. This family owned dealership provides great service and care. I absolutely love my new Nissan Rogue Sport SV!!! Thank you Mr. Gerweck and JC!

Excellent, being helped by the owner and his family was an great experience that I would recommend to anyone!

This is the absolute worst place possible to get a car! The entire staff was shady, but more specifically the manager/Owner was the most unprofessional person I’ve ever met in my life. They take advantage of people and only care about getting paid in the end. They have no respect for people’s well-being.

Amazing people, treat you like family.

Gary Johnson is a tremendous addition as Service and Parts Manager to this dealership. He goes above and beyond and is very knowledgeable! The owner and Steve are also terrific ambassadors for the dealership. Thank you!

Gerweck Nissan treated me like family! My new lease went as smooth as could be and I love my new Rogue! Excellent customer service!

Great staff, friendly and welcoming. My salesman, Steve, was especially great. He did everything he could to get me into a car I loved and could afford. Would recommend to anyone shopping around for a new car!

This place is owned by terrible people. Do not buy from them.

Had my oil changed. They were able to get me in within an hour of when i called.Staff is very friendly. Owner is great! They treat you like family here and try to work with you on anything you may need.

JC and his crew are great!

Gerweck Nissan made buying my car a breeze! They were friendly, helpful and honest! I appreciated them honoring my time and making everything so flawless! Great family and business! They even reached out to make sure i was still loving my car! I would recommend Gerweck Nissan to anyone looking to buy or lease!

Every time I go to gerweck I always feel like family. The guys are super nice and always willing to help with whatever issue I have!! Thank you John and Steve for your great service!

We have had the best experience and will never purchase another vehicle elsewhere! Thank guys for the amazing customer service! We appreciate you both more than you know!

Excellent experience! Just purchased a 2013 Chevy pickup very pleased with our experience! They even put the truck up on the hoist and let us get a detailed look at the underside of the vehicle once we were satisfied Sara worked up a great price and we were on our way. I would highly recommend paying Gerweck Nissan a visit! Thanks again Sara!

I had an unusual car buying experience at Gerweck yesterday. It was unusual because car buying is normally a pain in the backside. The sales staff and management at Gerweck made the experience awesome. They gave me a generous trade-in on my car and sold me the car I wanted at a much lower price than anywhere else I had visited.

I like how they keep you informed on what is going on and they are quite accurate on the time it will take. When you leave there you know you are in good shape since they go over your car and let you know if anything else need your attention.

Even through the covid challenges Gerweck Nissan met my expectations Ive grown to love about their dealership

Clean, friendly staff

Marcus was great. Patient and understanding. I would definitely reccomend if you are in the market for a new or used car. We got a 2015 Rogue and the whole procedure was painless and pleasant. Marcus made buying a car fun and exciting.

Was highly satisfying!! Could not have been better!! Actually had a good time with Mr. Gerwick and his financial right hand man.

Thank you for all your help! You all were so kind and really made my decision easy.ThanksDr. Laura

Very professional and explained everything to me in detail. Recommend other upcoming services that will be due very soon.

Great dealership, clean, quick to do get you an appointment that works with your schedule. Very accommodating and great employees keep me a loyal customer!

This is our 3rd vehicle that we have bought from them. They have great customer service. Steve is our favorite. Thanks so much for another amazing sale.

Gary johnson is exelent, and good person thank you nissan i will back

I drove out in my 2015 Kia Forte with 36,000 miles on it in under 3 hours with a payment I can afford. Amazing bc I have less than perfect credit.....I will only buy my cars here. Thank you guys so much.

I don’t even know where to start! This is my 3rd car from Gerweck Nissan and my mom has purchased a vehicle from Gerweck as well. We both have nothing but great things to say about everyone! You almost feel like family when you walk in. They have done so much for me the past few years. They go above and beyond and really value their customers. Thank you guys!! I absolutely love my Nissan Rogue 😊

Amazing people all ways doing a great job.

Great place to buy a car very professional at their job.

About ten years ago I was going to rent a house from the owners of this facility, in the process of moving into the house my apartment burned down and I lost everything. I couldnt afford the house, after explaining this to the gerwick family I asked for my money back, (2,000 bucks) they offered me 500 bucks. I never took it. Not only did I loose my money, I also lost the money I had spent on a fridge. I was left homeless. I would advise anyone to buy from someone else. How can you own a car dealership and not afford to pay someone 2,000 mesley dollars? It effected my life so greatly, I was not able to get back on my feet and suffered greatly.

Well I came there because I was tired of Dearborn. They told me my car was ready, and it WASNT! I drove down there from 30 mins away. I got there my car was tore apart! The guy seen the fire coming from my eyes, literally came out and handed me a rental car keys & said we will call you! THATS IT! Nothing! No rental papers, NO NOTHING! Than it took 2 MORE weeks! I’m not impressed at all! I could have stole your car, and no one would’ve known! I had no documentation of a rental car, so unprofessional! I’m appalled!

The car is running well. Everybody was really nice. It just cost a lot!!

Sales man seemed to hungry n pushy for business! think ill stay out of dealerships tired of being stuck with a payment with a car that will depreciate its value soon as u ride it off lot! ill just go to auction!

Great people to work with and the prices are exceptional

OK, if youre buying a car, but if you want a simple engine light checked you have to make an appointment. Twice my husband has gone in he couldnt get it done. One shouldnt have to take a whole day off of work to get something done that only takes 5 minutes. Its amazing how when your car is still under warranty you cant get anything done, but when you have to pay you get right in.I had a talk with the service manager, which didnt yield results but then I spoke to a different manager which was even worse. You will get excuses and attitude. He obviously doesnt know anything about customer service. But thats OK, we can take our business elsewhere.Word to the wise, getting a customer is EASY, keeping them is what takes effort. Gerweck gets an F for failure!!!

Brought my Nissan all the way from Alaska. Picked up a rock on the AL-CAN Hwy. We were treated wonderfully from the beginning and even 2 years later with regular service. Diane is the BEST!

I would recommend anybody to gerweck of Monroe one of the best sales experience ever try them out you won’t go wrong

We were initially greeted by a young salesman who happened to be the son of the manger/owner. He was very professional and kind but the owner (his father) who came later was very rude and had exceptionally poor manners. For example, I was clear from the beginning that we want to spend up to 12 k on a car, he sarcastically said “then you should save more money”! He said other impolite statements I never heard a salesman say before.I have dealt with many car dealers in my life and owned many cars but have never met anybody so unprofessional and provided such a poor customer service before!Customer service like this is bad for Nissan’s reputation.

Quick in and quick out. Very friendly and thorough.

The dealership is doing outstanding. However I am gravely disappointed with quality of tires Nissan decided to put on my Rouge.

Wonderful service department. Havent done business with the rest of the dealership, but I can tell you that the service department is top notch.

If you miss good old fashioned customer service, you need to visit Gerweck! Fantastic family owned business!

I was looking for a used, or possibly a new truck. Stopped in at Gerwick Nissan to check out a Frontier. Great reviews on this truck and great reliability reports. They didnt have the right color truck that I was considering, but I knew exactly what I wanted. I spoke with the owners, John and his son JC. I told them I wasnt serious about buying yet, but did want to see the truck in the actual color I wanted. JC ordered a new truck with the exact options I wanted. No commitment. No obligation. The truck came strait from the factory. Not a dealer trade. John called me when they got the truck. I looked at the Frontier and took it for a drive. Nice truck and $10,000 less than a similarly equipped truck from the other manufacturers. I got a good price on the new truck, then started to talk about a trade in. They gave me $2000 more for my trade then the Ford dealer offered. It really helped because I still owed money on the car and didnt want to roll over the outstanding debt. We started talking about my old truck, and worked out a deal on that too. Got rid of two vehicles, saving me a whole lot of hassle. This is a small dealership but they will work with you to get you what you want. Family owned. They dont have a huge staff like you normally see. Very personable guys. I arrived late at the dealer that night because I wasnt expecting to get the truck. John, JC and their staff stayed late and got me into my new truck that night. John and JC actually cleaned and prepped my vehicle. Definitely a personal touch. Ive never even heard of owners doing the prep work. They could have told me to come back the next day, but they took care of me. The best new car buying experience Ive ever had. Just good people. Never really looked at Nissan vehicles before, but Im so glad I did. The fit and finish on the truck is outstanding. Really pleased with the whole buying process at this dealership. Im really shocked reading the negative reviews. I didnt experience any negativity from them. Thats why I chose to right this review.

A week ago I stopped in just on a whim. I was greeted by what turned out to be the owner (John) of the dealership. We chatted briefly and he said he would be able to help me out and I would be hearing from him. Well, I never did. I emailed him after about 5 days and got an email back saying he was out of town on a trip and would be back Thursday. Apologized. Then emailed again and told me to go see his son JC who was expecting me and that he would take care of me.I left work and went to the dealership about a half hour later. JC was on the phone in his office. Speaker phone. His wife was also in there with him. He had been made aware I was there and he continued to stay on the phone. I went in and out looking at other cars on the lot to kill time. Back in. Still on the phone. The call was clearly personal in nature. They were discussing a home that had been bought. Then they moved on to general chatting about who was helping move things in and so on. I went back out to kill more time. Then back in again. More of the same.This went on for 20 min and I had had enough. I got in my car and was texting my wife that I was leaving. Another salesman came back out and told me that he cant seem to get off. Its about something financial. I told him I knew what it was about since IT WAS ON SPEAKER! He said ok and then went back in when I told him I was leaving. As I was backing out suddenly JC came out the door and was available.He told me he was sorry but that his daughter was buying a house in Tennessee. I expressed my frustration at having been ignored for 20 min when I was told to go up there and was ignored for a personal call. He tapped my door twice in a condescending manner and told me to have a good day. Turned and went back inside.I emailed his dad back and told him what had happened and said it was a strange way to do business. He wrote me back and told me he had spoken to his son and...ready..?? BLAMED ME! The owner told me family is the most important thing and told me he was sorry I had bad timing when I showed up! He told me that some day when my daughter buys a house I would want to be involved too. So, rather than even ask me if I would mind waiting. Explain a situation, have someone else help me etc...they didnt even say a word to me because they were ON A PERSONAL CALL AT WORK. And they cared so much about being involved that they didnt take the day off. Didnt go down there. Instead they talked to her on speaker in the middle of a business while not helping customers.And then told the client they had told to go to the dealership...THEY HAD BAD TIMING!!I read some other reviews on other sites and this seems to be a pattern. They come on as a nice family owned dealership and then things take a turn. I encourage you to read reviews on Google or on some of the other car sites. My experience in not only not uncommon it seems to be a pattern.Very disappointed in this. I was excited about the car I was seeking to purchase!

Great car dealer, They will treat you right, Great Price, Great Service, Great People.I would highly recommend this dealership to all my friends and family!

Always Great service

Very friendly and answered all of our questions.

This dealer does not deserve your business. I went in today after speaking with Kevin to see and drive a preowned 2013 BMW, which the price Im still not sure. After looking at it I asked yo drive it to tale it Homs to show my wife. As he was copying my drivers license. A manager walks over to me and says that I cant take the car alone because its a high line car, what does that mean even? Its used and not a race car. Im over 30 years old have purchased many cars new and used and never once did I have to drive with someone to show my wife the car! I expressed my dissatisfaction and was simply told have a nice day. Ive even been allowed to take cars home for the night to really get a good feeling for something Ill be paying for for years and years.I was very interested in the car, was not just coming to kick tires. I simply believe its because I wasnt dressed like I could afford a car. Would it have been different if I was buying a new Nissan? Which probably costs more than the used BMW. His high line remark wouldnt apply then. Im so disappointed! They have lost my potential business. Too bad Kevin missed out because of this totally unprofessional manager. They arent the only car dealer on the block.Stay away zero stars is what they deserve!

Friendly service. Listened to what we were looking for and understanding.

Love them.

Great service from them. Both my wife and I will return fir our next vehicle.

Efficient, courteous service.

Inquiries sent online never received a return call.

Service Department is excellent. Family owned business and they are excellent to deal with.

They met me at the door, with a smile. Pleasent, professional.

Na not worth my time it was a oil change had to go to car wash after.

This place rocks. Dont know how they do it. Take note other Nissan dealers....

John and his staff did a great job getting us a great deal on a pre-owned 2015 Murano Platinum. They did a great job following up with getting my wife set up for the oil change program and new batteries for her Keyfob. And they took car of all the minor scratches on the exterior. We couldnt be happier with our experience. I would highly recommend this dealership.Heath and Trish Hajduk

First impression always a plus friendly and curtious.

Fast and efficient. THANK YOU Gerwecks

Everyone was prompt and courteous.

Excellent service, friendly and helpful

Fast, courteous, friendly service

Thank You J.C. We love the Nissan Murano! Your families dealership is the best buying experience in the business at Gerwick Nissan. Very refreshing! A huge break from the big city dealerships that treat you like a number. This is a small town family owned operation. The vehicle is the cleanest and best priced with the lowest miles then anything we saw in a 200 mile radius of Columbus, OH. Well worth the drive! Thanks Gerwick. We will stay in touch.

Put the price on the car!

It was a warranty fix. They offered a loaner, and washed and vacuumed my car!!!!

So I call them at 11am and ask if a certain vehicle they advertised online was still available and they them me it is. Later that day I make the 45 min. drive there and arrive at 3pm. I ask to look at the vehicle and they tell me it sold the night before. Yeah, right. The old bait-and-switch. A sleazy way to do business. I Wasted an hour and a half of my time and a quarter tank of gas.

People were nice only went there to get the free stuff they were handing out