These guys took care of me when nobody else could. I had been to several shops and got the run around. Not being from the area I was nervous. They started on my truck the same day. The consolidated people were friendly and kept me up to date the whole time. But they fixed me right. Not too expensive for all they did.
Great Service! Was passing through headed to FL. Check engine light came on and started whistling. Randle was able to diagnose my issue in less than an hour. Also was honest enough to recommend delaying the maintenance until I got where Im going. As a owner-operator, I truly appreciate honest mechanics! And the bill was low and fare also. I highly recommend this establishment!
I am a Owner Operator from Florida who was making a delivery in Monroe and I will never never recommend anyone to this repair shop. They Extremely over priced for any Owner Operators who are who drives over the road. They are price gouging any Owner Operators. My husband knew the problem, tried telling them. Long as they keep doing diagnostic testing they keep charging extremely high fees. Owner Operators BEWARE...... Dont take your Truck here....... They are friendly people....
Hreat staff! on a very busy day, yhey worked me in. very grsteful, kept me updated through provess...very satisfied.
I had an e-450 diesel 6.0 rebuilt. Was told it would be around 12-14 thousand to rebuild it. They had my vehicle for 6 months and the final bill was $23,500. They reduced the price $1500. I kept asking how long the warranty was. They would give me no written guaranty, but only said we will back our work. Almost 1 year later, the vehicle just stopped running. I had the Ford dealership do a diagnostic on it. Was told repair would be around $20,000 worse scenario. I went to Consolidated and presented the situation. They said they would check with the Ford dealership to verify the issue and give me a call back. I never heard from them after that. The Ford dealership told me that for what they charged me, I could have replaced the whole motor. Other diesel mechanics from else where and off the record told me that I should sue you guys for gross overcharging and under performing. They didnt want to be quoted due to the business connections. I now have over $40,000 invested in a vehicle that doesnt run. Thats not what you would expect for a repair bill of over $20,000! I havent even mentioned the several thousand dollars I spent to fix the a/c on multiple visits there. That was quite the adventure as well. By the way, they did smile and were nice. Ill give them a 1 star for that.I guess My e-450 obviously was a bit out of their league.
Professional and FAST
A great place for all your heavy duty truck parts and service!!!
It was awesome Stefanie is an amazing nice person, shes no stranger to anyone. She was very professional and made me felt welcome. I even saw her talking on two different phones at one time.. now thats worthy of a pay raise. Lol
DO NOT USE CONSOLIDATED.......These guys are nice and friendly, but they dont know anything about trucks. They do however know how to charge, and charge they do. Consolidated mechanics are parts changers at best. If you get a quote from them expect your final bill to be a least double the quote. Usually with no result. I will not be doing business with these guys again. I am astonished they are still in business. Probably great guys to go fishing with, but if you want positive results fixing your truck.....DO NOT USE CONSOLIDATED.
Broke down in truck stop on Thursday, no power anywhere.in our motorhome, they sent a polite young man out he spent 2.25hours checking fuses and relays . Decided it must be ignition switch. Had to order switch . Friday at 230 got a call, no switch yet.wiuld have to wait til Monday. At 430 (there go on overtime at 5) they called said he would be right here. Changed the ignition switch. ( No change). Told us to find someone else. Charge $915.00 and we are still setting at the truck stop. Ugh
DONT USE THESE PEOPLE!!!!! Carried a truck to them on Thursday because we were told they would get it in the shop on Friday...that didnt happen, it was Monday. When we finally got the truck back at the end of the week, $6600, it was half fixed and put back together. Had to drive it back (2 1/2 hours away ) to get them to fix it AND STILL DID A HALF JOB. They will never get my service again nor will I ever recommend them for anything.
Knowledgeable and easy to work with. Ask for Rick Wall
They are the best people good customer service and great people and professionals 🤗🤗🤗🤗🤗🤗
Good helpful people.
Gave us the wrong place to come to
Helpful