Awesome place for tires and service. Very friendly and knowledgeable staff. Spacious, clean waiting room. They took care of us immediately without an appointment.We will be back!!

Top notch customer service and very efficient!Andrew and Jacob are extremely customer centric and have no issues answering questions or concerns.I was able to come in on a busy Saturday, got a free repair, and it was done sooner than expected.I will return.

The shop was very busy but every employee had a great attitude, was fast and efficient. The customer service was excellent. They also matched a competitors price no questions asked. I would highly recommend going here. I visited on a Saturday.

A bunch of great guys at this location always get great service would recommend them

Tony has everything under control...this gang has customer service on their minds. Go see them...they wont disappoint!

Have gone to discount tire in Colorado and now Monroe NC. They have done a great job in both places. Other reviews state that they are slow and it takes a while to get in. I guess I would rather have it done right than done fast. We also have to remember that a lot of people out there are refusing to work and they are short handed. Just like all businesses are. I have never had a bad experience at this store and management goes above and beyond to make sure things get done. They close at 6:00 pm and they stay until all jobs are done!

Easy to get in. They do offer appointment times I definitely recommend making appointment before coming. I know you cant always make appointment and dont know you have to go. The wait times are horrible. Great service and friendly employees Repeat customer for years. Definitely recommend to everyone

My most recent visit, to have new tires put on the rear, lasted a bit longer than I expected. But that was because they were busy, and were carefully taking care of every customer as they dealt with them. I saw a lot of patience being exhibited with a more senior customer than myself, and all questions that anybody had were answered. The service was very good, and everyone is delightfully courteous. They told me what happens to the old tires when I said I was thinking of keeping them to use as planters, or perhaps to give away. An inspection of the tires show that they would not be very good as a giveaway, and using them as a planter was also not a good idea idea.

Good, Ive been a client 12/14 years (per four/five vehicles). I like the tire certificate one can buy(I refer as backup plan if a tire is damaged while tite thread is still good) . These guys are my go to tire replacements when needed. Id highly recommend Discount Tire. Oh, rebates offer when opening an credit account,too. Ever little bit helps THUR JUL08,2021

This location is by far the best one that I have visited! They are fast, helpful and very polite! Andrew answered all my questions and gave me a quote directly over the phone yesterday, and Jacob helped me determine the best fit for my cars needs, in-person this morning! Was in and out within 45 minutes! Thank you so much!

Very fast, friendly and efficient. Was in and out in less than an hour. Luke was great.

Always amazing customer service and the best prices and protection plans around. I would highly recommend the Monroe store

Very responsive and considerate staff. Prompt efficient service delivered.

Never had a bad experience here (or at the Albemarle Road store). These guys are great.

Always great experience, from the greeting as you walk in, to the walking you to you car making sure you had a great time

I traveled here from out-of-state, and ended up with a air leak in my tire. They were great! Took good care of me and my vehicle. Thank you so much!

From making an appointment to repair it was a simple, pleasant experience. They are so nice.Thank you for taking care of me.

Experience started out great. I needed a set of tires and wanted a specific type. These Pirellis are not as common. I decided to buy new tires and wheels at the same time. Ordered them on Saturday, June 19th.Received an email that everything was at the store on the following Tuesday. Got to the store and 2 of the wheels were damaged and 1 of the tires was not there. Ordered new set of wheels and another tire.8 days later, received an email that everything was at the store. I called and was told to come in right then and theyd get me done soon. I have now been at the store for 1 hour and 45 minutes and they are still not done. However they could get 3 other vehicles which came in after mine, in and out before mine was even started. I had an appointment. Ive sat and watched them. Techs working about 1/2 the time. The other 1/2 walking around making it look like theyre doing something. Extremely disgusted with the outcome of this.Update: 7/23/21: The Drag wheels which I had trouble getting because of poor quality from Drag, 1 wheel had a flat spot and 2 were not straight, are being replaced. All 4 wheels were brand new, shipped directly from Drag to this store. Andrew at Discount has been very helpful in getting this problem resolved. Replaced the wheels with TSW brand. The updated experience has brought renewed confidence in doing business with these guys. Thanks for all the understanding and hard work.

I cut a tire while visiting family on 3-22-21. It was late at night, so there were no tire shops open. I called Discount Tire the next morning around 8. I told them what was going on, and told them what tire I needed. They told me what options they had and what the prices were. I drove to the location, and was greeted by a friendly staff. I only had to wait a few minutes, and then Jacob came and asked what I needed taken care of. As we walked out to the car, I mentioned that I thought the tire might could be patched. He told me they would look at it and see what could be done. I was told that my car would be ready around 10:15-10:20. I waited a while and saw my car taken to the garage. After about 30 minutes or so they brought my car around and told me I was good to go. They finished about 10 minutes quicker than the promised time. They did not charge me anything and they fixed my tire. I am grateful for great customer service. Jacob, Cory, and Todd were all top notch. I will recommend this location highly, and if I am ever in the area again and have an issue, they will be my first call. These guys are the real deal!

Quick and helpful. Informative. Friendly.

They where very helpful, friendly fast service.The front workers may you feel comfortable and at ease.

Tony Was phenomenal! He had me in & out within 45 mins with an appt! Awesome job!

Quality service and great prices!

These guys are so awesome. They are honest straightforward and shoot you straight. They are very friendly and compassionate and they understand that buying tires is sometimes not enjoyable. They try to be compassionate about the situation. We will definitely be going back in the future.

Knowledgeable, friendly staffs. I have been coming here for last 10-12 years. Would get tires here and have them mounted for all my cars/SUV.

Right on track with great customer service. Had to wait but these days who doesnt? Thx.

Wow! I was blown away today with my experience @ Discount Tire in Monroe, NC. The level of customer service was above and beyond any I have experienced in a very long time. The lengths they are taking to stay safe during COVID days was exceptional. I never left my vehicle. I was also very impressed with their customer service over the phone. The gentlemen I spoke with were mindful of my needs and did not rush in assisting me. The first gentlemen I spoke with was helping an in store customer when he answered the phone; he kindly asked if I could hold a moment and he would be right back with me. In less than a minute another gentlemen came on the line and courteously and efficiently handled my inquiry. Appointment set, detailed instructions where to go when I arrived and an opportunity to ask any further questions (NO RUSH). Upon arrival for my appointment I was promptly met by a tech. and taken right in. They talked me thru everything and when complete kindly helped me back out safely and be on my way. Discount Tire offers affordable, quality tires with a great warranty and on-going service. I am so glad a AAA service tech. HIGHLY recommended Discount Tire. Look no further for your tire needs YOU WILL NOT BE DISAPPOINTED. Bravo!

Went to get my tires checked before road trip to Indiana and I heard a rubbing noise on the way there.Tony looked on my wheel wells and under my car for me besides just checking my tires.He went out of his way to point me in the right direction it was the dust shield like Tony thought!Bless u Tony u were my Angel today!Sending my daughter to Discount Tire for her new Jeep!!

This place was very efficient and their service was quality. The only thing I was surprised to find out when getting my tires switched over to a brand new set with rims that discount tire does not do wheel alignments....So I had to go somewhere else and thats the reason I only gave them four stars. I was satisfied with the price and their work and would definitely use them again.

The staff and the service was excellent. I was blown away by the kindness and knowledge I was given. I was also impressed by how quickly I was in and out. I will definitely be back. :)

Joe serviced a 2018 Sentra for a leak and provided quality customer service. My car was fixed in the time they said it would be too

Wonderful experience! The staff was incredibly helpful and kind! Chris and Declan specifically were great! I am very happy with my experience and my new tires! Will certainly be returning! Thank you Discount Tire of Monroe

Top notch customer service. I noticed all appointments were taken care of in a timely manner and all customers were well informed of an eta. Will continue to do business.

Never had a issue here. Always helpful customer service and quick service!

The entire team is so kind, very knowledgeable and professional!!! This is my Favorite Discount Tire!!!Thank you so much for all you do!!! God Bless!!! SLH

Thank you so much for showing compassion to my mother and repairing her tire with no charge. She has difficulty walking and your staff allowed her to remain in her car. Going out to do errands is big deal for her now - trying to stay safe. Your staff member’s compassion for her situation is a breath of fresh air during this uncertain time. I can’t thank you enough.

Ive been conning to this location for years and they are hands down the best when it comes to customer service, knowledge and helpfulness. They have a great team and its well run.

They put rims and tires on my buick !! They got me rolling right !! Also got rim locks too !!

I took my car to Discount Tire after hitting one of these famous Union County potholes and bending my rim! They were abel to let me know immediately that the rim was the problem just by feeling the back of the tire/rim. When I picked up my car later that day and asked how much it cost, they said it was FREE! I was astounded! This is the first time anyone has ever done anything like this for me! I highly recommend this place! They are extremely nice and very knowledgeable!

Came into store only 1 customer 2 employees at desk. Got ignored 1 employee was literally twiddling his thumbs. Assistant manager had no one there and told me I had to wait while he finished with another customer that was not there.15 to 20 minutes later he helped me and then told me that I would have to wait nearly 2 hours for a simple tire rotation, his only response was you should have made an appointment. Was a big customer but no more discount tire ever

I came to discount tire in Monroe, NC to get one of my tires checked. It kept showing low pressure after filling it up multiple times. When I got here they pulled my van in and discovered a screw on the inside of the tire that could not be replaced. At this visit I was also shocked to learn after 32,000 miles my Honda Odyssey needed new tires.The store manager, Jacob helped me and was beyond amazing. I had to call my husband to let him know what was going on and he did not have a good reaction since he had no idea van tires wear quicker. He told me to put the spare in it so he could look at it himself. Jacob went out of this way and put a used tire on it for free so I wasn’t driving around on my spare.Never did I feel pushed to make a decision. He gave me some prices and told me to talk to my husband and do whatever we felt comfortable with. He answered the 50 questions my husband had and all with a smile on his face.After my husband looked at the tires he knew everything I was told was correct. So as I knew I would be, I’m back in here this morning. Jacob greeted me by name and took care of me.We’ve done business with discount tire for years. So I’m not shocked I had a great experience. This is the place to go if you need anything tire related. They are the best! Thank you Jacob for such a amazing experience.

They were great, repaired my flat at no charge for labor. Excellent customer service.

I dont recommend this place. Theyre dammm slow. No customers service. I was standing up for 15 minutes nobody helped me . They were just texting on phone. No leadership

Great personal very professional and nice with customers second time going there good service great quality on their job

Arrived early for scheduled appointment made last night. They took my information from the car, ushered me into the bay, and repaired the flat tire with no issues. This store runs like a well oiled machine.

They break things on your vehicle and dont take accountability for it.

Good service. Nice people

I love discount tire. Great people and great prices. I highly recommend them.

Super quick tire rotation and balance. Always very friendly and helpful !

Ive been a Discount Tire customer for a decade now. Hands down they are simply the Best- Period! Best price match always honored never a problem! Customer service is unmatched! You will not be treated better anywhere!! Special thanks to the managee Jacob, David and if course Chris!You guys rock!! Keep up the great work fellas!!!

Business is terrible. Took a tire to have a flat tire repaired. Dropped the tire off at 10 am, they said it’d be done by 1pm.....come back at 1pm and they havent even touched the tire. Ended up taking it somewhere else.

Amazing dedicated hard workers. Great quality customer service and kindness.

Great place for tires. Professional and courteous staff. And you cant beat them on price.

Excellent service! And nice people, i had nail in my car tire they removed it for free and also they checked air in spare wheel as well other wheels

Reasonable prices, ordered the exact tire I needed, great service for installation.

Always excellent customer service. Ive been a customer here for years. Very fast installation and great prices. I would highly recommend coming here. Jacob helps me mostly and he is extremely knowledgeable in all aspects of tire design, installation and vehicle applications.

Great service! Reasonable prices! Very knowledgeable!

Fast service..nice folks.

Discount tire gave me a wonderful experience today. I just want to say thank you to andrew for helping me out and being very polite 😊 . I would highly recommend getting services done here.

Outstanding service from a very respectful and honest Sales Team as well as the Technicians that perform quality work.This business can be used as a 5-star benchmark by which other businesses should be compared.If you are having problems with your Tire Pressure Monitoring System, have these guys fix it vs. paying a fortune at a dealership.Tire leaks that are repairable are always fixed for free.

Very honest people. I had the tire pressure warning light up so I went there for a check (bought the set of tires there). They checked and told me they couldnt get any reading from the four sensors and the batteries needed to be replaced; would cost $6 a piece. Since its late Friday afternoon, we set up an appointment for Monday morning. Waited there for about an hour, the guy came to tell me that after a reset everything is fine now and I dont have to pay anything. Thumbs up

Best and most professional tire shop in the county these guys do it right Id even send my mother here alone and not worry this discount tire is the best run one I have ever been too.

I buy all my tires at discount tires, they sell about any brand tire you want.With rotate and balance, I bring all of my cars back and service the tires for free, I get lots more miles and have smoother rides. If they find a puncture, They will repair or replace my tire. I have three sets of tires on cars now. I suggest the best high mileage tire you can afford with rotate balance and warranty. If you purchase 80000 mile tires, you really can get those miles, just rotate and balance.Of course make sure your allignment is good.

Cant say enough about how Fantastic this trip here was..I ordered tires on their website last week...they were in the SAME DAY...I didnt expect that and wasnt ready to have them installed until today..I made a 9 am appointment..got there at 8:55..Matt checked me in and I paid for everything....I was told an hour, but, to my utter surprise, my brand new truck tires were installed and ready to go in 25 minutes !!!! WOW... I have had repairs done here before and my wife has purchased tires here before and each time was great !!....I cant stress how FANTASTIC everyone here is....Discount Tire is now my new place to go since my factory installed tires wore out at just under 56,000 miles.....ohh yeah, one more thing...where else can you get Cooper Truck tires for $115 bucks per tire !!!!! I am beyond happy !!! thank you Discount Tire !!!

Best tires

I had a wonderful experience here! I got 2 new tires for my vehicle and plan to definitely return in the future. I highly recommend bringing your car here because everyone is nice, respectful, and very informative.

The staff thats there makes that company what it is. Ive done business with them for years and I wouldnt think of going anywhere else. I did go to Griffin or Griffith tire once and Ill never go back it took them 3 hours to install two brand new tires because they couldnt get the weights on it right they didnt communicate with me at all customer and kept me waiting. discount tire has always always been good to me and I appreciate that they see me as a valued customer and do their best to see to my satisfaction. extremely professional kind and compassionate some of the best people in Monroe I believe

Very prompt on helping with filling my tire with nitrogen

Great guys to work with, very knowledgeable and very patient. Great prices.

Always treated fairly. Always matches lower price (you need to ask). Where I have bought tires for the last 20+ years

Excellent service every time. Very competitive prices.

Great service! Whenever I need air on my tires this is where I go to. I loved Jacob this morning! Great service and great conversation. The makings of a great business.

Work on better service

Great customer service! Matt and Jacob when out of their way to make sure I was satisfied!Thanks guys!

Friendly and speedy service. A great and affordable place to get tires or a free air check! Stop by, you wont be disappointed!

This place is fantastic. I took it to two other tire places that couldnt figure out what was wrong with my tire and the lights of my car. Discount tire fixed my flat and got two bolts out of it. They also balanced my tires and all the lights are off now. would recommend them to everyone to have tires put on and checked.

Made an appointment for 11 am. Richard greeted me and they immediately took my car in for a rotation and balance. In and out within 15 minutes. Super friendly staff, will be back!

Theyre always on top of things. I refuse to use anyone else.

I got a really good deal! Great warranty! The manager Jake showed awesome customer service. (I came in on a donut, because a competitor literally right down the street didnt have anything that fit my rim. 19. And they watched me change my flat tire in their parking lot.) But I drove up to Discount Tire and they had a plethora of tires to choose from. Although it was not far from closing time, they made sure to help me and I still made it in time to get my kid from practice. Thanks so much Discount Tire!!!

At the Monroe location there was a guy named Ryan (I think) that price matched the tires I was looking at online! I was extremely grateful and blessed. On top of that, I didn’t have an appointment and I got out so fast! They have 100% of my business when it comes to tires and I will definitely spread the word of their awesome customer service. Keep up the outstanding work!

Very nice job. Good prices and honest information. I will be returning when my other cars need tires.

Awesome! They fixed my leaking tire at no charge. Excellent customer service.

I had a GREAT experience at Discount Tire. The entire team was courteous, friendly, and very helpful. Service is splendid! Each and every employee was involved in making the customer feel welcome. The young man Clint I spoke with was very informative and helpful with my tire choice. I feel like my needs and budget were paired with excellent quality tires. The team who installed my tires were very efficient and also very friendly.Discount Tire offers a great service post sales.It is RARE that we find businesses these days with a team like this one! I give this store FIVE STARS!!!Try buying at the Monroe Discount Tire Store, you will be very happy!!!!

Second time here. Shopped around both times and found the best value here. Front desk people are polite and honest and do their best to make it right. Guys in the shop arent screwing around but getting the job done. Im coming back here from now on

Discount tire has decent service, though this location seems to be plagued by under-staffing. You pay a hefty premium on all tires, regardless of what shop sells them to you, but Discount Tire has great after the sale service. Their $10 warranty is worth it (a rare warranty worth paying for) and they honor it with a smile.

Stopped in with tires I purchased online without an appointment and they got me in and out on a busy afternoon. The charge was fair at $20 a tire to mount and balance plus tax and the disposal fee. Sitting and waiting I could help notice the great customer service the team provided.

Great pricing, quuck service, treated fairly. Its everything that I need.

Professional and they seem to genuinely care about their customers

This place was great. I came in the morning to get my tires balanced. Jacob was great, he was very professional, my car was done quickly, he answered all my questions. This place is clean and they have great customer service.

Excellent service by a professional team. Everyone was working hard with smiles on their faces. Best experience at a tire shop I have ever had. They gained a repeat customer today.

No matter which you go to, in any state, these guys are awesome. Great service. They were professional and prompt despite not having an appointment to repair my flat. They understood I was in a time crunch to get to work. I highly recommend them.

Great guys and trustworthy.

Went there this morning and got a set of tires for my car, the staff was friendly and courteous, the price was reasonable, and the service was outstanding.

Very informative and It was in and out pretty quickly. Nice guys they dont try to make you get something you dont need.

Best team of employees Ive worked with! Friendly and informed. I havent had any issues with them trying scam you into buying parts and services you dont need. Always have what Ive needed or can get it ordered and shipped quickly. Jacob and Jon at the counter are great and will pop back into the service bays to help out and try and speed up the process if needed. My business will keep coming back as long as service stays the same.

They replacd a tire on our traveltrailer just before closing so wecould continue our trip home

This place is a joke! I dropped my tire and rim off, received a call 2 days later advising me it was ready to be picked up. Whenever I arrived to pick it up, they tell me that the tire is there but it hasnt been installed on my rim. I asked why did I receive a call telling me it was ready to be picked up if it wasnt. What a waist of my time.... needless to say I grabbed my tire and took it right down the road to Blacks Tire and actually saved $60 with better service! Discount Tire has completely lost my business!

Price match me, very helpful will stay a loyal customers here. Thanks guys for all the help

They were fantastic and speedy service.

2nd time getting tires there and service was great both times. Made an appointment, and I was in and out with 4 tires in 25 minutes.