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INFINITI Of Modesto
4130 McHenry Ave, Modesto, CA 95356, United States
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INFINITI Of Modesto

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Mi
Review №1

Nice and quite here never crowded and excellent quality of service done here. I strongly recommend this place. A little on the pricey side. But its the quality of the product.

Li
Review №2

Mr. Tyler Lewis was awesome! He was patient and definitely easy to work with. Highlighly recommend working with Tyler. His customer service went above and beyond. As a small business owner myself, I understand the importance of customer service and being honest, and he delivered. Tyler certainly changed my mind on the car buying process.Tyler....if you ever need a professional referral please feel free to contact me. From my family to yours thank you for your professionalism and making the car buying process pleasant and easy.Linda Diaz, EACentral Valley Tax Resolution

6E
Review №3

DISCLAIMER: THIS IS NOT BECAUSE I WASN’T ABLE TO GET A LOANER/RENTAL, IT’S DUE TO MARCUS’S DISRESPECTFUL ENGAGEMENT WITH A CUSTOMER WHO WAS TRYING TO MAKE ARRANGEMENTS FOR AN ELIGIBLE DRIVER WHO CAN PICK UP THE LOANER TODAY OR RESCHEDULE FOR ANOTHER DAY.Out of all the new cars I’ve owned over the years, Infiniti of Modesto is by far the worst dealer and service center there is. I bought a brand new Q50 which has recalls come up recently. This is incident #2 which is why I’m leaving this review now, I let it go the first time. Marcus, their service advisor, enjoys lying to customers, being disrespectful to the point where he threw my key on the desk and said I’m wasting his time. Marcus said everything I needed to hear to schedule the service. Which is why Fresno Infiniti is the place to go to. They are quick, reliable, and respectful to all. Thank you Marcus for a terrible customer experience.

Ca
Review №4

Almost a month ago I purchased a Q50! Dom was the most helpful sales representative. He answered all of my questions, and he still does to this day! He will help you with any questions you have and if he doesn’t know the answer he will find out for you! After the buying process was finished, Dom made sure to get my car ready for me to drive off the lot and he even took great pictures for me as seen posted!You can tell he is passionate about his job and loves what he does. The buying process was an ease and stress free due to his jokes. The best “bald guy” I have ever met!

Ch
Review №5

Great Dealership - very friendly and prices were about on par.Only downfall is parts are delayed right now so if you need a special order warranty part - expect to wait awhile, but thats not their fault.Great dealership!

Ji
Review №6

I love my new Q50 Luxe purchased at INFINITI of ModestoMackenzie Bergmann & Tyler Lewis are AWESOME! They found the perfect car for me. It wasn’t easy because of limited inventory, but they persevered & succeeded. Great people. I really appreciate that they went the extra mile (when others quit). Mackenzie even delivered the car to me (a two hour drive).Thank you Mackenzie & Tyler!5 StarsJim C. - Clovis CA

El
Review №7

All I gotta say is Thank you to Dom!!! He is the Man!!! Helped me and my Family look for the right car at the right place!!! Purchased a Infiniti Q50 Sport with the Help of Dom!! Thank you so Much Dom!! He also gave good customer service!! Never met anyone like him!! Super friendly towards my family and I!

Sa
Review №8

GREAT customer service from Dominic and his team. The entire time they work with you trying to get you everything you need. Dom goes out of his way to ensure you have all the information, the pros and cons to your specific needs to the purchase deal. Nothing is rushed, no one is pressuring you into something your may or may not want. By far the best buying experience I’ve had and I’ve purchased 4 vehicles in my lifetime. Vance in financing worked relentlessly trying to get me the best deal and I couldn’t be happier, he’s very informative, he is respond-full to all your concerns and needs and is willing to drop everything to go over all the numbers and explain in detail what the costs are and what you are paying for. Great team!!

Te
Review №9

Ram and Lucas make buying an Infiniti a great experience. Highly recommend these two..

Ke
Review №10

We came to this dealer to check out the Infinity QX60. Ram, the representative of Infinity, gave us a big welcome and let us test drive the car we are looking for. He stayed late and fulfilled all our needs and inquiries. The process and experience are great. We ended up buying one and took home the car two days later. We are very happy getting this car within the price range we can afford and this dealer is much better than the one in our neighborhood. We will come back again for sure for any future purchase! Thank you, Ram!

Le
Review №11

Genuinely this dealership is SPECTACULAR! Its a small team of hard working and dedicated people. They will always go above and beyond to make sure that you are well informed on the whole process whether it be a new car lease or buying a pre-owned vehicle. I was Lucky enough to get to work with all 5 people on hand and they all made sure I was comfortable with my purchase. Russell and Tyler were super informative on the specs of the vehicle. As well on details on what option would work best for me financially. Also Thank you Ram for guiding me throughout my whole car application and letting me test drive the vehicle as many times needed to make sure I felt okay with it. But the biggest thank you I owe to their management Chelsea and Vance. They went above and beyond to make sure I got a comfortable payment, as well as making sure I had Kahu plus my extended services on the car so I could get an extra discount on top of my car insurance. They were fully transparent with me from beginning to end. They let me know of every miniscule detail just so I was fully aware. I am eternally thankful for Infiniti of Modesto. My Q60 is my new pride and joy! Thank you IOM!

Pa
Review №12

In and out. Car runs way better!

Ra
Review №13

Inquired about trading in my car to this dealership. Was really interested in a Q60 RS400 that they had. Set up a time to meet last Saturday (07/24/21) and was talking to Ramsen via text before hand. When I got to the dealership everyone was really professional and friendly. Ramsen got me set up to test drive the car and I loved it. Everything went super smooth and Ramsen was really informative. Needless to say I came home with a brand new (to me) Infiniti! Loved the experience. Thank you!

Pe
Review №14

Thank you to Ramsen and Mackenzie for helping me out in getting my 2018 q50. My experience with them was amazing and I’m so glad I went to them. Highly recommend going and asking for them they will definitely not let you down!

Br
Review №15

If you’re wanting a great experience, you found your place! We drove from Fresno to Modesto and got the greatest deal on our car! Dominic and Vance were fantastic and treated us so well! We were in and out so fast! Dom has us laughing with his jokes! By far the best car buying experience for our family! We would do business again with their dealership and with Dominic! Great people and a great place to buy a vehicle!

Te
Review №16

If I could give more than 5 stars I would. I have had used cars from Mom & Pop shops my whole life until I just got my QX60 from Infiniti of Modesto. I wanted this truck and had found one at a Mom Pop dealership in Modesto. Put down more then I wanted down but left with a used one but I was happy. For the next two weeks I dealt with going back and fourth of the delarship telling me the bank declined my sale and trying to get me other approvals. Finally, after nothing good was happening and I felt skeptical of the deal and the truck was returned to the dealership in which they were trying not to give me back my deposit or put another car off on me. I was really down and sad. I kept searching online and was skeptical to call a real delarship since the Mom and Pop couldnt even get me approved and things right. I inquired about one I seen online and got a call from Dominic. In the first conversation I felt like he was family or I had known him my whole life. We talked about exactly what I was looking for. How I had just gotten scammed. How I dont have any credit because I always payed cash. We talked about me being a single Mother etc. But what really impressed me and touch me alot was that Domini listened to my frustrations, made me feel so comfortable, didnt judge me but most of all could relate to me. We hung up. He submitted my paperwork and ran my credit and it came back that a bank didnt want to qualify me for the INFINITI QX60 I wanted but he could get me approved for some other trucks like a Hyundai Pilot from their other branch Central Valley. I refused and told him NO and that I wanted the QX60 or I would just wait a few months to built my credit more to get exactly what I wanted. I thanked him for his time and the good conversation. He then said Hang tight. Dont make any decisions right now. Give me some time. He was calling me back and fourth for this and that. We hung up. 3 days went by including the weekend. I had given up hope. I was completely down because my 35th Birthday was coming up on top of I couldnt get the truck I wanted as well as my plans for a big party for my 35th was cancelled due to the pandemic. Monday morning I got a call from Dom saying Hey T. Happy Birthday to you. As coming from a single Mom myself I wanted to make sure you could have a Happy Birthday for yourself and the kids. Come pick up your truck. It will be ready in 30 minutes. It just got out of service and is in detail now. We will go get a full tank of gas when you get here. I thought he was kidding. He was 100% fareal. I broke down crying and thanked God. Went to pick up my truck and completed everything with the Finance Manager Vance. Who was so down to earth and gave EXCELLENT customer service. He worked his magic to take care of me & get me approved. Also, a VERY special thanks to the branch manager Chelsea. I didnt get a chance to meet her but I appreciate her for working her magic, pulling whatever strings she could & negotiating to make the deal happen and putting her stamp of approval on it. Dom showed me their text conversation. She even ended it with Tell her I said I wish her a Happy Birthday. 😭😭😭 It was the BEST birthday yet. This is a TEAM that gets the job done and works miracles. They are not a delarship to just try to force a sale to say they have it. They are trully family and their good vibe is ginuine. They now have a loyal customer for any future purchases, trade ins, referrals or service needs. THANK YOU INFINITI OF MODESTO!!!

Al
Review №17

Dom is the MAN!!Our Family SUV was stolen a few weeks ago and deemed a total loss by our insurance company. I dreaded having to “deal” with a dealership, but I was lucky enough to have met the most hardworking & personable product specialist/salesman, DOM!!His positive energy and eagerness to make the buying experience a positive one was noticed straight away!I was able to get most of the ‘research’ part done from the comfort of my home.Dom started off by sending me a video of the vehicle, we then got on a video chat and when I had a few more questions, he was great at texting and emailing back in a timely manner!When I arrived to the show room, the vehicle was ready for me to take it out for a spin :-) and Dom was ever so patient in answering my additional questions and talking me through the final processes.Executive Sales Manager, Chelsea was great! No haggling or pressure and I appreciated that she made sure that we were able to wrap up the deal in no time!Finance Manager, Vance was sweet as can be. He helped complete the closing documents seamlessly!This was by far the easiest & most positive car buying transaction I have ever experienced (I’ve purchased many of cars in my 25yrs of driving)!Dom, Chelsea and Vance, Thanks again for making me feel like part of your Infiniti of Modesto Family!I will happily make that 4hr drive again for my next purchase!

an
Review №18

Ramsen Dadesho was absolutely amazing. Best sales person I’ve ever dealt with. He answered all my questions and went above and beyond to help me get the car I wanted. So much love for everyone there. Thank you all

Ch
Review №19

It was time for an upgrade and after weeks of searching I came across this beauty and contacted Infiniti to schedule a test drive...Spoke with Tyler who was so helpful and had the car parked and sanitizer ready to go for our test drive the following day....My fiancé and I were in LOVE Immediately...Dom then worked with us number wise and answered all the questions we had regarding features on the vehicles, warranty etc.Dom is a text away and answers all my questions. All the staff at Infinity were so kind, helpful and made the process of getting a new vehicle stress and pressure free! I highly recommend Infinity Of Modesto!!! Ohhhh and Dom is hilarious so it’s not a boring process when he’s working with you! 🤣

Ma
Review №20

Thank you Infiniti of Modesto. Thank you to Ramsen he is very knowledgeable and helpful. It was a very quick and easy process they even delivered the car to me!! Best car buying experience I’ve had.

Mi
Review №21

Mackenzie, was extremely helpful and informative when it came to showing me the QX80. Loved the car,Thank you again!

RO
Review №22

I just purchase A car from infinity of Modesto,and I had nice sales men name Ransom and he help me to buy my,Awsome Guy

la
Review №23

Lets put it this way Dom and Vance made my daughters dream come true and as a mother that means so much cuz the promise I made to her came true!!!

Ir
Review №24

Infiniti of Modesto is the only place I will ever purchase a car. I have never experienced a vulture-type, hostile environment here as I have with other dealerships. (Yeah im talking about you Livermore Ford) I drive all the way from Livermore to get my car serviced here because the staff are super nice and accommodating. I feel like im hanging out in my living room sipping on Starbucks and watching TV. Marcus from the service department is awesome and always helpful and Russell and Tyler from Sales are super sweet and fun! Shout out to Chelsea for allowing me to test drive my new Qx50 which is now sitting in my garage. It was an overall awesome experience and will only shop for cars at Central Valley Nissan/Infiniti.

Ar
Review №25

Great selection of New and Used cars at GREAT prices! Very knowledgeable, friendly sales staff that will work hard for you!

Kl
Review №26

Huge shoutout to Infiniti and Ramsen for getting my hands on Q60 Redsport. Ramsen is a very knowledgeable guy who took his time to answer all my questions. Will definitely recommend him and Infiniti to my friends and family. Thank you Ramsen

Ca
Review №27

After car shopping for a couple weeks, and getting frustrated with the pushy, misleading salesman... I was ready to give up.My husband encouraged me to try out Infinity and so I did. I was fortunate to get Tyler Lewis, the best salesperson I’ve come in contact with, to assist me. He alleviated all my stress and worry. Gave me all the information I needed, worked within my budget, even offered to deliver the car himself! Everything was smooth and easy! He kept in contact, was professional, friendly and reliable! I couldn’t have been happier with this experience. So glad I got the car I wanted and a great rep to walk me through this. This has been a great experience.If you’re in the market for an Infiniti, go here!Thank you Tyler and Modesto Infiniti!

Ta
Review №28

The very best experience by far I’ve had at a car lot. Most definitely will continue doing business with you guys 10/10. The manager did the upmost to get me in the vehicle I wanted and the rest is HISTORY!!! I appreciate the service and you guys working with me thanks so much !!

Je
Review №29

Love my Infiniti✨❤️ Love the energy and security i got from the best there DOM, so if your in need of a car 🚗 make sure you ask for that guy... my experience was 10X better than expected, accommodating, reliable, & most of all trustworthy! So happy i got my infiniti here😉

ki
Review №30

Dominic was amazing! I have two kids he was very friendly and professional made the process of buy a car so easy, quick ( with two kids that made me very happy) and relaxed. Best buying experience I have had will definitely be back! Thank you for everything!

Ma
Review №31

Russell C at Infiniti was extremely helpful finding a great car for us. He is knowledgeable about their products and makes car buying easy. He is friendly and easy going. We never felt pressured to buy. We recommend seeing Russell for your Infiniti needs.

Pa
Review №32

Ramsen took the time to help my family find the right vehicle. We got the best deal on a great car! Thanks Ramsen and Infiniti of Modesto!

Ca
Review №33

Wonderful experience!

Ja
Review №34

Awesome experience, very clean, neat and organized! Above and beyond, keep it up!

Su
Review №35

Coffee was amazing service is top notch

Br
Review №36

Dominic was great! easy to work with simple & to the point. Best way to buy a car no hassle no back and forth you tell him what you want he puts in the extra work and goes the extra step for his clients. Next upgrade coming back to see him. Thanks Dom-B.L

aa
Review №37

They are definitely taking any negative stigma away from the car buying experience. Dominic and Vance are absolute joys and maybe the best people to work with. My husband bought a car from them a 2 months ago and Dominic was calling my husband to check on how our new family is doing (im expecting a son) and how we are enjoying the car. When we told him that I was also looking to find a car, in less then 30 minutes he was able to help me find a beautiful new Mercedes, that’s big enough for the new baby. And Vance was able to find a loan with a great interest rate and very reasonable down payment . And Fyi we live in Southern California, so that’s how dam they good they are because we fly all the way up North to come to their dealership. If I could give 10 Stars I would.

La
Review №38

My cousin knew I needed a car and she referred DOM to me. I have had other dealers trying to put me in a car I didnt like. DOM and the team at INFINITI Modesto made sure I left happy with everything from my experience to a new shiny ride

J
Review №39

We would not have bought our 2017 QX60 a few weeks ago if it wasnt for Dom!! His excitement and passion for customer service truly shines, and made our car buying experience very positive. We found a small issue with the car interior, and he was quick to make it right. I highly recommend Modesto Infiniti, and make sure to ask for Dom!!

Ka
Review №40

Omg I was probably one of the most difficult customers Dominic has had to deal with, we went back and forth (not in a bad way) for 2 months..I wasn’t in the most ideal situation to be buying a car, but Dom somehow worked his magic with Vance, and worked super hard to find a way and get me&&the boyfriend into a super safe family car (which was one of his main concerns since he knew I’m pregnant). Dom is NOTHING like your “normal”, pushy, annoying car salesman who doesn’t care what car they get you into as long as they get their commission. From day one I Never got that feeling from him. He listens to you and actually takes into consideration all your needs/wants rather than pushing you into a deal you don’t. Not to mention he’s hilarious with his mostly bald jokes lol. I usually dread car buying but he made it anything but boring or dreadful, it was actually a lot of fun and exciting! He still checks up on us about the car to make sure we’re completely satisfied and that, I believe, speaks mountains itself! I can go on and on about how great our experience was, but I think there’s a limit lol. I will definitely be coming back to Dom and Vance when we’re ready for another upgrade! You two are amazing, thank you again! And DOM YOU’RE THE MAN!!!! ☺️god bless!

Da
Review №41

I was a first time buyer and Dominic really helped me out. Great customer service, and got me in the car Ive been wanting for a while. I recommend first time buyers to come here for excellent service!

je
Review №42

My husband and I had the most amazing experience here! I just want to thank Vance and Dominique for helping us out and being wonderful! They made this so easy and comfortable 😍😍😍 and I’m in love with my new car! #infinitiq60 I will be back when we need the SUV for sure!

Se
Review №43

They always take good care of my vehicle.

vi
Review №44

To be 100% honest I hate going to any dealership, most of the salesman are pushy, and it’s really annoying and makes me feel uncomfortable. With that being said this experience was fantastic, Dominic and Vance were really helpful and respectful and made my experience the best it could possibly be. Gentleman thank you for all your help.

Ro
Review №45

Excellent, no hassle buying process. I purchased my third Infiniti there a couple of weeks ago. Dominic in Sales and Vance in Finance were a pleasure to work with. They were very careful to honor social distancing guidelines during entire process. Would definitely recommend Infiniti of Modesto to anyone who’s in the market for a new vehicle.

Sh
Review №46

Great customer service, it was kind of hot looking at cars & they offered ice cold water. Thanks

Je
Review №47

Tyler Lewis was an absolute professional! He listened to what I was looking for and didnt pressure me into anything. By far my best car buying experience! Tyler and Vance demonstrated high quality customer service and I strongly recommend them for anyone who is looking for a GREAT car buying experience.

Yi
Review №48

Was looking for a CPO Q60 and interacted with a lot of authorized Infiniti dealers in the bay area. Actually I was tempted to buy an Audi at one point too so I talked to a couple of Audi dealers as well. Gotta say my most pleasant experience by far was with Infiniti of Modesto. Tyler especially deserves a praise for how responsive and helpful he is. And he does it in a way that’s respectful of your time & space and doesn’t become abusive at all. Thanks for everything and getting me in my dream car Tyler & Infiniti of Modesto.

CH
Review №49

Very courteous very cordial and not any pressure good job folks. On the customer not them however the cells man was a very pleasant young man he understood the reason and the knowledge about being the layers on between the customer and the Dealership.

Ch
Review №50

My fiancé was shopping around for an Infiniti Q50. I had purchased my vehicle through the Central Valley family in May 2020 and had a great experience. We reached out to make sure the car was in stock.Upon our arrival, Dominic had already had the car pulled and ready to test drive. He was incredibly friendly and a pleasure to work with. He made the car buying experience a delight when it usually isn’t. We told him exactly what car(s) we were looking for and he was sure to not pressure us into anything else as we have been at previous dealerships.Once we decided on the car, everything after was such a breeze. In addition to the ease of car buying, Dom pushed for an extended warranty and other bells and whistles without us having to ask for them. And all within the price point we were looking for.We will most certainly be back to purchase another vehicle in the future with Dom and the Infiniti of Modesto team.

Je
Review №51

I had such a great experience with Dominic, Ramsen Vance and the rest of the team at Infiniti of Modesto! They are knowledgeable, friendly and really go above and beyond to make you experience extraordinary! The communication was clear and concise and they delivered everything as promised. Vance was a gem and found the best financing options for me. Ramsen and Dom are not your typical sales reps they relate to you and try to get you the best car for your needs. Best car purchase experience that I have ever had!

De
Review №52

The staff was awesome. Mike was the first to approach us and we found him to be very knowledgeable and kind. After test driving a vehicle we met with Stacey and Vance, again two very nice and knowledgeable gentlemen. I never felt pressured, in fact I was the one that was on time restraints and they accommodated me without any fuss. They found the perfect vehicle for me and I couldnt be happier!!! So thank you Mike, Stacey and Vance for everything!! I highly recommend the staff and dealership to anyone thats looking for a great vehicle and top notch service!!!! Thanks guys!!!

Sa
Review №53

Dom, Vance and Angel Castro all have amazing customer service, they went above and beyond to help me get my dream car.

Me
Review №54

By far the best auto experience in the Valley. Rimon went above and beyond to ensure I got the best deal and that I was taken care of throughout the whole process. He was awesome!! I’ve been shopping around for months to renew my lease with another dealer (other than the one I was with.) I’m so glad my last stop was Infiniti. The whole team there are awesome! Chelsea was also a huge help!!! They’re like a family. If you are shopping for a car/lease, don’t skip this dealership! Trust me. I felt so comfortable and not pressured. They also talked to me, not at me with numbers, basically I wasn’t just a sale to them and I appreciated that. Thankful I ended up with an beautiful car.

Am
Review №55

TERRIBLE SERVICE EXPERIENCE! I got 4 new tires for my INFINITI QX60 last week. One tire keep going flat. I have already visited the dealership twice. First time, they said they did not put enough air while installing the tire. Second time, the service guy assured me it’s the problem with the valve. It’s going to be my third time now and it’s flat again. It’s obvious to me now they have installed the faulty tire. It’s terrible that I have to keep on going to dealership again and again, and that too during the COVID-19 time. SERVICE 0/5

Sp
Review №56

My car was totaled April 2nd, I went online April 3rd looking for cars & Dominic called that same day and i went down to look at and test drive cars. Dom & Vance were such a huge help throughout the wholeprocess. They fought for me to leave in a car. I appreciate them sooo much THANKS DOM AND VANCE ILL BE BACK !!!

Co
Review №57

I just wanted to say thank you! Dominic for helping us find the car that fit for us he was very helpful and walk us through w every detail we need to know he was very nice to make his way out to deliver the car to where I was at THANK YOU DOM

Am
Review №58

I purchased a certified pre-owned 2016 Infiniti Q50 a few weeks ago. Josue helped me out so much!! Very very nice people, and they will work with you to make sure your experience with them is enjoyable and hassle free!

Be
Review №59

Excellent staff and service. Thanks to Dom and Vance. We love our cars.

Pa
Review №60

Natalie and Chelsea (sales manager) were wonderful to work with. They were friendly, knowledgeable, and quick to respond throughout the process. And they were very patient with me while trying to find the right car. Couldnt be happier with the whole experience!

Su
Review №61

Our experience at Infiniti of Modesto was excellent. Vance and Chelsea were very professional. They answered all our questions and always had a smile on their faces. The experience was a total feel good as we drove off in our new car. Thank you so much for excepting Cody too and for the extra water! Happy New Year to you both.

St
Review №62

I recently purchased a used Mercedes at Infiniti of Modesto and was very pleased with the courteous and professional demeanor of the staff. After my initial contact with Stacey I then received a call from Vance who was very accommodating with my busy schedule. While I ran the risk of losing the car to another buyer he waited until I was able to proceed on with the process. We met for a test drive and he answered all of my questions with a calm and confident attitude. The process was then passed on to Natalie who completed the sale while patiently explaining every step of the paperwork that was needed. Upon completion of the deal I was pleasantly surprised with my car that had been detailed inside and out and looked like it was brand new. I want to thank all of you for your help in making the day pleasant and as easy as possible.S. Rocha

Br
Review №63

Natalie was great in assisting me with my car purchase, I saw the car online late at night, and had a test drive scheduled by morning! She was great, the system went down, but they did more than enough to accommodate me. Even as far as coming to my place of work to swap cars! Really enjoy doing business with Natalie and chelsey! Thank you guys!

37
Review №64

Great cars, great service. Just like other dealers though they over charge for parts. Wanted over $300 for a key fob. Went to another store and got the o.e.m for $40.

Jo
Review №65

Awesome service. Awesome cars.Just purchased my 3rd Infiniti. Test drove a lot of cars, but Im obsessed with the feeling of Infiniti. They just get it when it comes to exterior/interior design, intuitive infotainment and the balance between sporty and comfortable.Infiniti of Modesto rocks, so I wouldnt buy anywhere else. Always fast, friendly and helpful, especially when your car rarely needs service.

Ly
Review №66

I just picked up my Q70L from Infiniti yesterday! Daniel was my salesman and not only was he able to supply me with all of the answers to my incessant questions but he was able to guide me to the car that would fulfill all my needs and wants. They worked quickly and smoothly with me through the financing of my vehicle even though my Fiance lives out of town and we were purchasing the vehicle together. I am now a proud of owner (first time) of a beautiful Q70L and because my experience and my gorgeous new vehicle I will always be in the Infiniti family! Thank you so much!!

Da
Review №67

I just got off the phone with Adam in the Parts Department & was able to order the part that I needed for my Infiniti! Seriously, I have been trying to purchase this part for over a week now in the 408 & 415 area code to No Success!!! Thank you so much Adam for making my part purchase so easy!!!!

Do
Review №68

Great people great experience. No pressure very casual atmosphere. Russell and everyone we worked with were awesome. 👍

Lu
Review №69

I just bought a car from Infinity desler of Modesto and the experience was excellent. All the way from front desk, to the sales manager and the finance manager the costumer service execede my expectations, they made it so easy that it was imposible not buy the car. They have a great team.

vi
Review №70

From beginning to end I dealt with pros who made this really easy for me. Once we negotiated a price and terms, they helped me prep all ahead of time so when I came by, it was a quick and easy sign the docs and off you go. Hazel free.

Ma
Review №71

My experience in going to your dealership from day one started off with Greatest customer service ever. Daniel Martinez greeted me and a friend and even throw it was closing time he went out of his way to answer some of our questions and plus he took the time to prints us information on the vehicle I was looking at. Daniel’s Excellence goes way above and is why we were they the next day. Once I’m ready to purchase my car, I will defiantly make sure I ask for Daniel Martinez. Hats off to you Daniel, Thank you for all your help.

Bi
Review №72

Russell was very nice, helpful, and a pleasure to work with. Thank you for a great experience. I am loving my 1st car!

Li
Review №73

Excellent service from beginning to end! I had been looking for a hybrid specifically and found one here in Modesto. I called to inquire about it and Tyler responded. He wasnt pushy, gave me the info I needed and quickly set up a time to come see the car. I came back a week later, once I decided to buy and dealt with Rusell and Vance. They were both very informative about the car, warranty coverage and as a first time buyer of a hybrid took their time answering all my questions. Russell lead the majority of the transaction and was very pleasant to work with, knowleadgeable and also not pushy. Vance in Finance was also a pleasure to work with, he topped my experience by advising me of a rare unbeatable rate that Infiniti finance was offering. I was ready to bring a check from my credit union when he informed of the offer that I couldnt pass up. I cant thank him enough! Their service exemplifies that theyre not just in the business of making a sale. I left not only ecstatic about leaving with my new car, but also feeling like the staff there truly cared about my best interest as a customer.

Ma
Review №74

Truly exceptional dealership and experience. The entire sales staff went out of their way through the entire buying process. They continue to provide great support after the sale. Christian runs a very organized and professional dealership. Natalie, our sales representative, was knowledgeable, prompt, and comprehensive in providing accurate and concise answers to our questions. We returned to the dealership specifically because of Christian and Natalies professionalism, willingness to work with us, and overall they made the buying process quick and they were/are just very easy to do business with.

Al
Review №75

Extremely professional. They even clean my car.

Li
Review №76

If youre buying a new car, you will definitely get a better deal at the Elk Grove Infiniti. I saved over $5000 by buying the exact same car there instead of here. Dont let these guys rip you off. At least call and compare prices with the Elk Grove location.

Ka
Review №77

This place was great! Russell was so helpful and really took the time to make my first time buyer experience super relaxed and actually enjoyable/exciting. No stress or pressure. Im beyond happy with my new car and the positive experience I had at Infiniti of Modesto, great selection of cars & friendly staff all around ! 😊

St
Review №78

Daniel was amazing to work with. He made the process so easy and even delivered my new q80! I got a great deal and Im so excited to be a part of the Infiniti family.

Ji
Review №79

Daniel Martinez was so awesome in showing me how to fully utilize my car Q60. Thank you so much. Kayla was awesome in service in giving my discount!! Thank you for hiring amazing employees‼️❤️

ma
Review №80

Dom and Vance were helpful and patient, great experience!

Ch
Review №81

Great dealership. My sister just bought a car here. The employees are terrific.

Ke
Review №82

This is the place to buy your Infiniti! Honest, hard working, quick, painless. My attempt to lease my fifth Infiniti started with a dismal experience with my local dealership (where I had leased my first four Infinitis). Without going into too much detail, the level of honesty was very low and the old style car sale tactics were really high....not an equation that suited my personality.After an offer from the local that proved I wasn’t being respected or heard, a quick Google search for the majestic white Q50 I was after quickly directed me to Infiniti of Modesto (90 miles from my hometown). My local dealer had told me there were no incentives other than the $1,000.00 customer loyalty, but, Ramsen at Infiniti of Modesto professionally and quietly listened to my straightforward and clear wishes. He connected with his Sales Manager and in less than an hour (maybe 2-3 very quick phone calls back and forth to make sure he was zeroing in on all I wanted) we had sealed the deal.Ramsen personally delivered my new car to my driveway the same day, driving 90 miles to do so. Ramsen completed all paperwork, took the time to program our garage door openers, connected phone to Bluetooth, and took care of any other random questions with ease and knowledge.Hurry to Infiniti of Modesto if you are looking for a great car!

Al
Review №83

Good price on oil change !

Da
Review №84

I just want to say that Daniel Martinez, the gentleman that worked with my wife and I was awesome! He was polite, very knowledgeable and not smarmy or pushy in any way. When either of us had any type of question, it was answered in a very timely manner. He took care of literally everything we needed in a very professional manner and left no stone unturned when it came to the QX56 we purchased. He even took the time to re-explain features to us on subsequent trips. The dealership was immaculate and the rest of the staff were all friendly and very helpful as well. They gave us a great deal without all the verbal sparring and back and forth. I would DEFINITELY recommend Daniel and Infiniti of Modesto to any of my friends or colleagues if they wanted to purchase a new vehicle! This dealership is getting it right.

Br
Review №85

Thank you Dominic!!! I’m loving my new QX50😊

la
Review №86

My family and I recently bought a G37 . We love this car. We visit the same dealership 3 times test drove three different cars, but fell in love with the G37. What bought us back to this dealership was the great customer service that was provided by Peter and Chris. Peter was a great car sell man. You can tell he loves his job. Chris also loves his job, I saw Chris all 3 times when visiting before I decide to buy and everytime he said I will be here when you are ready. Surely enough Chris was there with a big smile on his face. Thank you Infiniti of Modesto keep up the good work.Latoya and Family

Ry
Review №87

Dealership was very professional and very clean. Vance helped us and was not pushy or the type of car salesman I always avoid and always lie to just not to be bothered. He was very helpful and answered every question I had. He was patient and honest about everything we asked. If it was not for him we more than likely would not have bought the car that day. He made it easy for us and did not push us away with corny sales tactics or annoying / typical sales pitches. Very pleased with the service we received and the follow up involved. The car purchased well worth it but the experience that day made it that much more worth it.

St
Review №88

Quick and painless buying experience! Natalie was awesome & so helpful! Stacey in Finance was great to deal with as well!!! Would definitely recommend this dealership!

Ne
Review №89

Best service...they take care of you over there

An
Review №90

I was ready to but a new car and visited several dealerships on McHenry Avenue. The dealerships I visited were not that interested in helping me although I was poised to make a purchase. Visiting the Infiniti dealership was a much better experience. The salesperson Chelsea was fantastic. She was very well informed, was very professional and upbeat-a change from many sales people in the car business. Not only was she extremely pleasant to deal with she was instrumental in helping me make the purchase. She has been great with follow up and has been available to help me with questions that i have had every time I have called or dropped in. Her service is 5 star.I am very happy with my new Q50- it is a great car .It runs smoothly and has lived up to it.s reviews. I must emphasize the service from Chelsea has made all the difference .Craig Bobson

Ro
Review №91

Amazing service department. Got me in and out quickly!

Re
Review №92

Not sure why this place is rated so high, if I could give it NO Stars I would. Chris Awalt and Adam in service are AWESOME! Everyone else we have dealt with there are extremely unprofessional and rude. Could explain why in detail but there isnt enough room in this review but I will say that I had to go as far as submitting a claim with Infiniti corporate due to the distrust with these individuals. I LOVE Infiniti vehicles and have owned two in the past few years but this dealership would be a HORRIBLE first impression for anyone considering an Infiniti purchase, specifically the Service Department.*Would like to add that the owner responded to my post and I emailed all my information a week ago and have not heard anything.

Tr
Review №93

ASK FOR CHELSEA SHELTON. SHE IS THE ONE WHO MADE THIS SALE HAPPEN.We recently bought an Infiniti M37 from the dealership. Chelsea Shelton was our Sales Consultant. She was friendly and gladly invited us to test drive three different models. She knew the features of every model, inside and out, and sold them without being pushy or snobby. We loved her enthusiasm.Christian was the sales manager. He handled the offer and was very pleasant, unassuming and forthright. No hidden catches, no bait and switches.Danny was the finance manager. He handled all the docs and did sell us an extended warranty. Im not a big fan of insurance but these cars are expensive to fix and we keep them a long, long time. Again, he wasnt high pressure at all. He was personable and very likable.Havent used the service dept yet. If theyre as well run as sales, well be pleased.All in all, a great experience.

An
Review №94

Went in there to look at a G35 although I did not end up purchasing the vehicle Danial was very helpful and didnt make me feel pressured at all! Best service out of any dealer I have been too Forshure. Thank you!

Gl
Review №95

No pressure at all and all the staff was awesomeness! Special thanks to Vance, Chelsea and Nicole! They are a great team!

S
Review №96

I have a 2005 G35. I love it- even though its older, it still has its umph! Every trip for services have been excellent. Travis is very nice to deal with. He always gives a pretty good estimate of charges or is sure to make a contact if additional services are needed or charges/estimates have been changed. I would highly recommend purchasing an Infnity. Once my kids are older I hope to own a coupe:)

Br
Review №97

I just wanted to give kudos to Chris Awalt in service. His customer service and professionalism was beyond excellent. He not only made sure I was comfortable while I was waiting, offered coffee and pastries, but he was more than knowledgeable about fixing my vehicle. It was done quickly and all my questions were answered in laymans terms so that I could understand. It is truly rare that someone goes that far out of there way to make someone comfortable. Keep up the good work and thank you for making my trip to Infiniti a pleasant experience!

Ta
Review №98

Excellent customer service, friendly, professional

De
Review №99

Awesome place. Great customer service no matter what dept I use.

Ch
Review №100

Daniel Martinez and Stacey Kuypers did an absolutely exceptional job handling everything with my new vehicle! They were both attentive and thorough throughout the entire process, answering all my questions, while also handling all the paperwork and making sure all my needs and expectations were met. Daniel and Stacey took the time out of their day to personally deliver my car to me. Amazing customer service! I would highly recommend Infiniti of Modesto, Daniel Martinez, and Stacey Kuypers to any of my friends and family! Thank you both again so much!

Information
42 Photos
100 Comments
4.7 Rating
  • Address:4130 McHenry Ave, Modesto, CA 95356, United States
  • Site:http://infinitiofmodesto.com/index.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 209-557-9997
Categories
  • Car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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