Store manager is very helpful and informative. Always has a positive attitude when helping me. Love this location!

The property manager Joanne is always kind and helpful as she can be.

I had a great experience with life storage. David the person who helped was very professional and he did a great job.

Joeanne the manager is just amazing. Always helpful

I had a wonderful experience with David Ho he was very knowledgeable and help… I will send referrals to life storage… thanks David

I appreciate David and Tristan for assisting me with my storage rental. They both made things easy and smooth. They were both friendly. I recommend this location for storage needs.

Highly recommended! Thanks to David!

David was great! Nice units.

I was serviced by David. He was very kind and genourous. Very helpful to my storage needs.

Love this facility and office staff.

The lady at the desk is nice and always helpful.

Awesome experience so far. With move in. Thanks David for making this a hassle free experience!!!

David was great at customer service, polite and very informative.

Great customer service. Friendly and knowledgeable.

It was very clean, cool and easy to access. The customer service, price and size of unit was the icing on the cake. Love it!!

Joann and David Ho were great helping me while I went through a horrible time in my life and needed storage. Thank you so very much for kind hearts and great service!!!!!Tammie Boutte

Great customer service

David was very helpful and friendlyNice, clean, well kept and secured storage units

David Ho, provided an excellent services. Very professional, friendly. Highly recommend.

Life storage is the best! David was Amazing he was excellent with explaining everything we needed in detail and was super nice!

David did a great job and everything was very easy. The use of the rental truck also saved me numerous trips back and forth.

Online system was easy to use and get signed up. Staff available and friendly and able to answer any questions. There are not any moving dollys available inside the the units, so bring your own or rent one from the office.

David, Joann and Triston are totally AWESOME!!!!They are very helpful and knowledgeable..I thank you guys for all of your wonderful customer service. The units and landscape are well kept.

First time renting a storage unit! David was wonderful and he explained everything. Such a nice person

Went to my unit yesterday and realized the door needed some maintenance. Rather than wait a while for it to be fixed, David offered to get us a new unit nearby. Within minutes we had begun moving over. Great service!

Life storage has great Customer Service, very clean and well kept units, and so are the grounds! The Customer Service Reps go the extra mile to give customers the best of services to fit their needs. Being Climate-Controlled is a plus, with easy accessibility to the units. I would refer family and friends alike to Life Storage! Thanks Life Storage! Have a Blessed New Year as your business soars to greater heights!! Youre the best!🙌🙏😇🤗

David was very helpful and made the whole process easy from start to finish!

I have been a customer of Life Storage on Cartwright Road in Missouri City, TX for approximately 6 years. The property is always kept very clean and is very well maintained. I have two units in two separate buildings and each time I have to put something in storage or take something out a Life Storage Representative always drives by to check and make sure I should be there.They usually walk into the hallways of my storage spaces to check on things. They are never rude and don’t ask questions they are just acting like they are making their daily rounds. Just knowing they are watching over me and watching over the property brings me a great deal of comfort. They have a very good surveillance system and a security gate that customers have their own specific code to. I know they can see me drive in by watching the surveillance system, then usually about 10 minutes later, give or take a few minutes, I can always count on them to come by and check on things.This may bother some people, but it makes me feel safe to know they are watching over me, the entire property and my belongings.The staff is always helpful, friendly and professional. I highly recommend Life Storage for all of your storage needs.

Joanna and Davis,Ease my fear about storing my stuff during my remodeling of my home. I really appreciate both of their professional and personable poi

David was very informative and helpful. He thoroughly explained and reviewed everything and provided step by step directives for a smooth and quick paperwork process. Affordable rates and great facility!

The facilities here are very good and well kept. My low rating is the result of several months of unresolved issues with inaccurate billing and what is beginning to feel like deceptive actions on the part of management.After 2 years of renting a space here, I needed a larger unit and so arranged for one. The person I spoke with on the phone the night before I was moving my things told me to go online to reserve the new unit in order to save time in the morning, since my movers would be on the clock. When I arrived in the morning, there was an issue with their system having reserved a different space than they had guaranteed me, but they assured me that they made the necessary changes. I paid and arranged for continued automatic billing, and moved my things. That was seven months ago. Every single month since then the auto billing has not gone through and I have received a late charge which the office refuses to refund. So, every month I re-set up auto-billing...only to receive a late notice the next month and the whole thing starts over.In complete frustration, I went in last month and the employee told me there is no record of me setting up auto-billing (!), so she said she would do it to ensure no further issues. She did so while I waited. She, too, said they would not refund any of the late fees despite my doing what I could every month to fix the problem She guaranteed it would not happen again, however. Famous last words. I received yet another notice this morning, with another fee. I can only conclude at this point that this is how they make extra money, and I will be reporting them to the Better Business Bureau and looking for another facility.

David helped us out tremendously in getting the right size storage and the free truck use was an added bonus!! He was extremely patient showing us different sizes of storage and features of each one. Thank you so much!!

David was.extremely professional, knowledgable, friendly, accommodating and gracious. His focus reflected his high level of concern that my wife and I have the best experience possible. I have utilized this type of service at least a dozen times previously. HOWEVER, This is by far the very best storage facility experience ever. David is the man!!

I was able to rent and pay for the space I needed online. The facility is spotless and easily accessible. Couldnt ask for more.

Storage Facility is well kept and maintained. Service Desk is attentive and helpful. Access to storage units are easy and convenient. I recommend this location to anyone in the MO City area!

Very Friendly. Courteous. Unit was clean and easy to get into. Needed a place to store school supplies while AC was being repaired at school. Worked beautifully. Would Highly recommend !!!

No bad attitudes, no hidden fees, nor commitments... Just David, his great customer service, great prices, top security, a big beautiful access-code gate, and the perfect storage unit for me. Thanks 😊

Each staff member that I came in contact with was friendly, courteous and professional. They provided me with some helpful information for the items that I am storing. It was like a huge weight was lifted off my shoulders knowing that I could also use the moving truck. I was also able to purchase a lock as well so essentially this was a one-stop shop. All of my needs have been met and I would highly recommend this location for your storage needs.

Great customer service! David was so helpful and patient with us. He took his time to show us everything we needed to know without having to ask.....love this place already :)The units are so clean and well taken care of....I am confident my things are going to enjoy their stay!!

Amiee & Joeann were outstanding! They were so helpful from beginning to end. The facility is super clean and secure. I would truly recommend anyone to store their belongings with them. Thank you so much Life Storage!!

Life Storage is a great place to store your personal items and is very secure. I moved my thing into the unit in May 2018 and moved out in Dec 2018. The staff were always helpful and easy to work with. The storage facility is kept very clean and you have access to your items at any time. Thank you Life Storage.

I cant say enough about this storage facility. This place is super clean. The employees are super knowledgeable and friendly. I know my stuff is in good hands at this location. Felicia is a great manager and goes above and beyond to meet my needs. Thank you!

Fantastic people, fantastic facility, David took good care of us :) Store here and you’ll not regret the decision.

David was very friendly and professional.

Tamir she was my representative who gave me a tour was very professional and respectful. David Ho the manager was very friendly and helpful in figuring out what I needed. Storage area very clean and secure 😊

We have been customers for many years and found David to be extraordinarily helpful in understanding our options to transition units. The facility and unit itself is well maintained.

My mom kept bragging about this place & we finally stopped by today. We walked in & our representative, David, was AWESOME SAUCE! Very patient, detailed & knowledgeable of the products & storage units. Not to mention this unit is the cheapest around. I would recommend them definitely!

Great experience! Loved the storage and cool climate in the storages. Late fees arent due until the 5th and it is on a month to month basis. I recommend this facility to anyone looking for a storage unit.

I been going here for over 8 years off and on.Wonderful staff.

The staff are very professional (Felicia, Robert and the other workers)! The premises are very clean and attractive; I had peace of mind that my belongings were safe and secure. I love that everyone is so helpful, kind, courteous, knowledgeable and outgoing. My experience with using the moving truck was wonderful!!! I highly recommend this Storage facility to everyone, you will be so glad you chose Life Storage at 4717 Cartwright Rd.

Have been a tenant when it was Uncle Bobs. Same great service & my things are always like I left them. Its safe & secure with private entry only. The inside bathroom is always clean & they have some supplies ie; locks. Theyre well lit . An onsite truck for rental is a bonus.

David Ho is great! I needed a larger storage unit and he found one for me with easy access! Love using this facility, it’s clean and the staff are friendly and helpful!

I did some price shopping online for a storage space around the Sugar Land area for our business, and this location had the best deals! Second month was free for our storage! Free Uncle Bobs truck rental too! 24 hours access is a major plus for our growing business! The staff was friendly and service was impeccable. I highly recommend these guys. Lots of perks compared to the other guys.

Couldnt have been happier with all facets of this business. The facilities are great, the security is perfect and best of all is the staff who work there. Several times in loading the unit, we would put the lock onto the wrong part of the door (being in too big a hurry) and they contacted us immediately and put on a temporary lock. They are friendly, extremely efficient, pleasant, funny and extremely caring. I could not recommend them more highly.

David did a great job explaining all the info and was very helpful over all! He had other customers, so I left to do other chores, he called me to let me know that he was ready for me.

Needed to transfer my storage to a bigger one and luckily I called when I did because it was the last one. The gentleman helped clarify some bumps in the process to make it smooth again before leaving. Ive been a customer for years and have never really had an issue. Definitely recommend them to anyone looking for a storage unit in the area!

This storage facility is like none other I have used before. The people are very friendly and helpful. You have a lot of choices regarding sizes and price. The covered spaces even if they are not climate controlled are at a comfortable temperature year round. Best of all ... the facility is EXTREMELY clean. I have never seen a rodent, spider, or any bug in my unit ever. So when I open the door to my unit, I dont worry about walking in. I would highly recommend them to others!!!

I have had the best experience with life storage. There’s a gentleman by the name of David that is an awesome young man. I’ve had use of the storage space for at least three years, and I enjoy everything about my experience. I will definitely use them again in the future thank you life storage. Belinda

David Ho was so awesome, he helped me out during the most difficult time for me. He has amazing customer service and went above and beyond to assist me. I am very pleased with the service I received at Life Storage

I came late yesterday and David stayed late and helped us out so much in getting the storage unit we needed. Great experience overall with his help. Will definitely recommend to others!!

The online reservation system was incredibly easy and the service fast and flawless. David Ho was so helpful- made the entire process so pleasant. Great place!

Exceptional experience today. Found exactly what I needed.Tamir was very friendly and helpful. She is the best representative.

I have used this facility for the past several months. I have appreciated the excellent service and kind professionalism from the manager, Tina Wilcox. I was concerned when the previous manager left. He was so courteous and went out of his way to help me. But it looks like this company somehow managed to find another excellent, service-oriented manger. I know my valuables are in good hands!

Great experience, great workers :) David Ho very nice and helpful good work

Been here since they started and until today, they have kept the place clean and well maintained. Felicia the manager and her staff David have always been friendly and helpful. Clean and well secured storage facility.

Joanne was very kind and helpful.

Very welcoming staff. David was helpful, polite, and thorough. The storage facility is clean, inside and out. I will recommend this site location to others.

David was working there when we were checking out. Very friendly place. Nice and clean and accomdating

Best rates in town, quiet location, and superior staff assistance from Joeann, Aimee, and David. We will definitely be using this location for our future storage needs.

David Ho was an excellent host he had such a up beat spirit about his self and I would only want to work with him

The staff here especially Ms. Kelly is always professional & extremely pleasant to interact with. The property is clean and I feel safe whenever I come to access my unit. Kudos Life Storage!

Awesome people. Joe Anne and David was amazing in helping with my move. Quite and great location

Great place to do business with (Ive had issues before with other competitors). The process was painless and my options were explained thoroughly.David was extremely helpful and I would recommend anyone in Houston with storage needs to come to this location.

Property is nice and David was very patient and helpful getting me what I needed for the best rate. Highly recommended.

David Ho is very helpful. I have great experience with him. Thank you

Great service, access and price. We switched from another facility to Life Storage and have been very happy since then! Thanks!

David was awesome. The whole staff is great. Great location to store at.

My experience with Life Storage former Uncle Bobs, has always been great. The employees are very nice and professional. Kelly is always in good spirit and she smiles all the time.

Professional, knowledgeable services

Wonderful experience and Mr.David is very helpful

Mr David was very kind and pleasant he was very curtious hemade sure I understood everything about renting a storage and having access I would rent from here anytime!

Nice and friendly staff. The property was clean and well maintained. Good prices. I would use Life Storage again.

Very friendly! Worked with me to get the best deal. Kelly and David took very good care of us. Very pleased thus far!

The manager, joeanne was very detailed and kind. I always enjoy great customer service.

Moving is always a hassle, but David assisted in making our move a pleasant experience by providing great customer service! Thanks and keep up the good work, David!

We have been on the matket looking for a safe facility to store some items. Kelly is extremely friendly, knowledgeable and assisted me with all my questions. This could actually be the one we choose!

I had a very good experience with David today getting my storage unit today. Made my full like I did mind spending my money. LOVED IT!!!!!

A great storage experience. I had stuff there for two years, including during Harvey and it was high and dry, so it is a good long term storage option.

No one is following the rules for One Way traffic direction on the property... it hit me today that ....as employees are showing a new customer the availability of randomly located storage unis .they are going back and forth with no regard for the One way signed areas and then the new customers are following the same route as the employee that was just driving them around . with no regard to the signs that say one way plus have a solid black arrow pointing in the traffic Flow direction....but no one really looks over and up at it ...

The nice young lady, joanne at the front desk was really helpful.

This guy David helped my sister vrenda in moving by letting us borrow some move in equipments. Was friendly and courteous and professional overall.

Great location for in town. Convenient, up to date and kept very clean. Very safe as it is gated security with your own personal passcode.

**Revised review**After 2 1/2 years of paying $275 each month without fail and signing an end of lease form with them when I moved my things out they are still trying to get money out of me simply because I left the lock on the door. They have made over $8,000 off of me and I guess they still want more. They are unethical in their business practices. STOP SENDING ME BILLS. Im done with you guys.

My moving experience with every employee at Uncle Bob’s Storage on Cartwright Road was a great experience. The customer service was outstanding every staff member was very helpful and friendly especially the store manger Felicia Kallina who truly blessed me in a tremendous way her service made my moving transition easier. Thanks again

After visiting other storage facilities, this was by far the best. Im all about cleaningness and this place was the only one up to my standard. Not only was it clean but David also provided EXECELLENT customer service. I do not like taking my business somewhere where customer service is not well given. Thank you David for taking good care of me!

David and Joann was very helpful. Quick process!

David is very helpful and provided excellent service

Ive rented storage space almost continually for over 25 years and none even come close to the excellent service, quality of product and unbeatable price. I wouldnt recommend any other place other than Uncle Bobs Self Storage.

Kelly was extremely helpful. I cant wait to move in! Great service.

Been using the storage for many years. The staff is nice and friendly. VERY clean and well kept place.