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AT&T Store
9029 Hwy 6 A-110, Missouri City, TX 77459, United States
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AT&T Store
Comments
Al
Review №1

I really like this location, its a lot better than the one further down highway 6.the employees here are very friendly. they helped me trade in my phone and help me set up my new one. they didnt rush me put of the store and they answered all the questions I had. shout out to Eduardo & Jason for being really friendly and accommodating. while I was there they were also helping other customers and I thought it was really professional of them! I will most likely be back when I upgrade again. thanks you guys!!

Jo
Review №2

This team at ATT IN MISSIOUR CITY WAS GREAT!!They was patient and present the whole time I was there.. Jamel and Sara is the one to answer all question.. I am very pleased..

Fa
Review №3

Justin was really great! He help with what seemed like a impossible situation and made it work🙌🏾He was very patient and kind. Would definitely recommend this store

al
Review №4

In the past I really disliked coming to the AT&T store because the customer service was lacking. Today I was serviced by Myles who was extremely patient with the questions posed by myself and my mother who was getting her very first iPhone. We decided to also upgrade her iPad and Myles called 3 stores looking for the right size since my mom was leaving town the next day. We ended up ordering it to go straight to her home. Thank you Myles for teaching us new features with the iPhone 12, excellent service, and just being a great human with compassion for others. AT&T is lucky to have you represent them!

Ke
Review №5

I usually don’t write reviews but I couldn’t help but admire the dedication a particular employee had. This particular employee was not only dedicated, but also extremely patient and knowledgeable about AT&T and it’s services. I came in a few days ago after having issues connecting my smart watch to the wireless network. I contacted AT&T over the phone but was prompted to do the same futile fix over and over again. Abby was extremely patient and was a major advocate for me. I waited for several hours on the phone at the AT&T store but Abby never gave up and saw to it that I got resolve. Right before I left the store it worked! Thanks Abby for all of your help. I hope that a manger sees this and rewards him for his great work!

Ta
Review №6

Justin was absolutely amazing in helping us gain access to our phone! Thank you so much !!

Ja
Review №7

Came here to upgrade my moms phone. The process was nice and easy without a long wait time as well. Zach provided us with great customer service and expertly broke down the promotions/pricing they were offering.

Ma
Review №8

Amazingly helpful experience. I was having a hard time with one of my phone lines and Zachary got it resolved.I also needed an upgrade and it was completed quickly and professionally while in a comfortable setting.

Ve
Review №9

Zach my sales person, was very understanding and very attentive to my problem. He did everything in his capacity to assist and fix. He did an excellent job. I am so satisfied.

Ch
Review №10

Love the customer service and it was very quick! Will recommend friends and family!!

Ba
Review №11

Good customer service

so
Review №12

Good service

As
Review №13

So happy and satisfied with their customer service and really appreciate the work done by Darion who really took time with us explaining everything and his dealing was quick and smooth..

Ch
Review №14

Zack and Abhi were very professional and honest! You will not be disappointed working with them!

La
Review №15

I needed 3 new phones. And Nikki at this location was great. She helped us all the way. She is awesome. Thank you Nikki.

La
Review №16

Went out of the way to take care of my needs. Very knowledgeable of their electronics. Great team and quite friendly too. Great experience. They made me feel wanted and welcome. Thank you and keep up the good work.

Ka
Review №17

Nikki, Ariel, and Chelsea were awesome to work with! They were speedy and got everything we needed done in no time with no problem. Thank you!

Pe
Review №18

Not enough employees work at this store.

Ta
Review №19

Zachary Sanders was very helpful and knowledgeable about the products. Love my new iPhone 11 Pro!!

Th
Review №20

Zach was really helpful with helping us upgrade our phones.

Ru
Review №21

Pierre was such a great job for us. Very knowledgeable! Very professional and easy to work with!

Wi
Review №22

I drove well out of my way to shop this store based on the online reviews and it was well worth the extra miles. Jessica helped me transfer a line from a company account to my personal account when other ATT stores told me that it couldnt be done or more likely they didnt want to be bothered. Ill do any other ATT business with this store. Thanks.

Pa
Review №23

Great store, even better manager. Went in for an upgrade and first thing I noticed was the atmosphere. It was clean and very organized! The staff was friendly even though it was pretty busy. The manager Juancarlos was handling things very smoothly with a couple of inpatient and rather rude customers. After all the madness and rush of Black Friday shopping I finally got my upgrade and was very pleased with the store and the way management was taking care of me as well as the other customers. Would definitely recommend coming to this AT&T for any services people need!

Re
Review №24

I stopped by this location to add 4 lines to my account. I walked in and immediately was greeted and attended. The whole process took about an hour or so, as expected. But the customer service was great and made the whole process easy!!! The new manager Juancarlos, took his time to explain all there different plans and sales they had going on. I couldnt be any happier with my experience and so is my family! I will definitely will be going back to this location and will definitely recommend !

Тa
Review №25

Darion was extremely helpful and customer focused. The Sienna store is the place to go.

Ta
Review №26

This store has amazing customer service. They greeted me when I walked in. I did not have to wait for a long time which is great. i had an excellent visit. Good job AT&T staff!

An
Review №27

Professional, knowledgeable and Courteous. Brandon was so very helpful in setting up our new phones.

Fl
Review №28

Great store! Met the new store manager and I love the way he operates. Will be returning for whatever I need!

Da
Review №29

Service Rep. Pierre was very informative and made our upgrade purchase painless. Outstanding customer service!

Mi
Review №30

A-1 customer service.

Ur
Review №31

New Management. Great Staff, very Friendly, well trained & helpful. Courteous. Please make this Store --- YOURS.

Jo
Review №32

We have avoided this store from bad reviews but ended up here out of frustration after a visit to our regular ATT store a couple miles down 6 was ridiculously disappointing. We should send those guys a thank you note because the Sienna store was so much better. Evidently, there has been a management change in Sienna so those older bad reviews are now irrelevant.We arrived a few minutes before opening time but were greeted warmly and brought in anyway. We had some complications with our account and were buying two phones so it was complicated. Abdus took extremely good care of us and the dreaded new phone buying experience turned out to be quite positive. We now have a new destination for all of our phone related needs.

Em
Review №33

Staff wete very helpful.

Dw
Review №34

Warning they do not know what they are doing, returned a phone and they didnt show it returned and I had to fill a complaint with ATT to get the phone removed. The guy who sold it was not able to stand still and was also started helping someone else that came in at the same he was helping me. Transaction was complete got out to my car and cone to find out he did not put the Sims card in the phone.

Me
Review №35

Very helpful! The best experience Ive had in an AT&T store! The girl that works evenings saved me! Great customer service!

Jo
Review №36

Brandon was extremely helpful! Thank you!

F
Review №37

The customer service is very poor, they take their precious time to attend to the customers. Very disappointing!

An
Review №38

Easy in, picked up my new modem, easy out.

K
Review №39

Found this store allowed a fraudulent changed to my account. Please watch your accounts.

Ga
Review №40

Pierre was absolutely the best took the time to explain my problem with phone

Ho
Review №41

Great customer service. Conrad is the man

He
Review №42

Store says open til 9pm on door on Saturdays closed at 8:36pm. Total bs

Tr
Review №43

Their wifi turns off and on causing any and all electronics to crash

C.
Review №44

Great store!

Er
Review №45

The associates are very helpful and knowledgeable about the products and services!

Ca
Review №46

Don’t know how the service is just making the review to show that google has the hours wrong it’sMon-Thurs 10:00am - 8:00pmFri-Sat 10:00am - 8:00pmSun 12:00pm - 6:00pm

Da
Review №47

An hour there and the poor girl could not activate my AT&T sim card. Later that night called AT&T and got me taken care of in less than 20 minutes.

D
Review №48

Great Customer Service and very little wait

Ab
Review №49

Nice support

Ma
Review №50

Great customer service

Ja
Review №51

Sprint

Ki
Review №52

Great service

Information
12 Photos
52 Comments
4.2 Rating
  • Address:9029 Hwy 6 A-110, Missouri City, TX 77459, United States
  • Site:https://att.com/stores/texas/missouri-city/174113
  • Phone:+1 281-710-4815
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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