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Jiffy Lube
6171 Hwy 6, Missouri City, TX 77459, United States
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Jiffy Lube
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Bi
Review №1

Tried to go there for a State Inspection 3 different times but they either are not open (was there at 8 :00 am twice and nobody there) or they do not have an Inspector there. Went to the business behind them (AutoCheck) and they were open on time and had inspectors there. Was told that Jiffy Lube was there best advertisement because of the way that place is run. Thanks AutoCheck and Good Bye Jiffy Lube.

Ma
Review №2

I have a jiffy lube by my house but prefer to come here because the service is way better. I dont mind driving further for great service. Keep up the great work.

Ro
Review №3

Steve and his team deliver great value, customer service and explain options for each type of service. They help you understand what decisions you can make without pressure sales techniques. Will definitely return,

Re
Review №4

They were professional and went above and beyond. I went for my state inspection and they found that my battery had corrosion. They alerted me and let me know what it would take to clean it and the price. They also found a nest of some kind under my hood. It was the strangest thing. They cleaned it out as a courtesy. It was a good experience. I would recommend this location.

ja
Review №5

Always liked the way they taken care of my vehicle and they have the most nice employees.

Ke
Review №6

Even they were short staff, I got in and out of there within an hour. I used a Groupon which was $50 for a synthetic oil blend and a Purolator filter. Staff was fast, efficient and professional.

Ev
Review №7

Second time I have taken my Audi SUV to this particular Jiffy Lube & they by far, are the best place to get your oil change if you drive this type of vehicle. Dont waste your time or money at an Audi dealership for an oil change. This Jiffy Lube knows how to wok on an Audi. Prior, I took my vehicle to a national tire and brake and they had no idea how to take the oil out of my vehicle. Audi will also take weeks to get your vehicle back and charge you outrageous fees. Former Audi workers would tell me its just a rip off. This Jiffy Lube has the staff that knows what they are doing with foreign or domestic vehicles, with honest fees. They worked the entire pandemic. Community members you wont be let down. Go check them out. ~

Ch
Review №8

I pretty much only bring my vehicles here. The turn around times are pretty fast and I have never had any issues in over 10 years of bringing my vehicles here.

mo
Review №9

GREAT EXPERIENCE!!!The assistant manger Joey was very helpful and informative. All the staff was nice and it was a very easy and fast experience

Ma
Review №10

Pulled up. They got me in a timely manner. Check out the rest of my major components. Didnt pressure me either. I definitely am recommending to all of my friends and family. Great job new management.

Co
Review №11

Went in for a state inspection and they told me my wipers werent in good shape which I already knew. Ive been meaning to get those swapped out, so I got it changed right then and there. They gave me a few options to pick from and explained all the differences and between them so I could make an educated purchase. The price was fair, service was speedy and polite, 5 stars for what it is.

Ja
Review №12

Steve, the manager went out of his way to make sure my car was fixed correctly. I also received multiple discounts. My service was fantastic!!!

De
Review №13

The staff was great with fast service. They were very informative and made sure I was informed about my car.

Ca
Review №14

Tried to scam me out of an extra $175. Arrived at 4:30pm, was informed that state inspections past 4:30 are double and that it would be $200. Not sure why they decided to joke with me, Im assuming its because I am a young female and they thought they could squeeze some money out of me, but inspections are $25 throughout Texas. Was informed that my wipers needed to be replaced, and I had to ask if my inspection depended on it; they didnt tell me at first; and that it would be $60 to replace both. Went to the Advanced Auto Parts next door, got high quality wiper blades for $30 installed for free. Came back, they finished the inspection, and charged me $25, I end up leaving at 5:30pm, an hour later, for a job that takes 10-15 minutes.

St
Review №15

I came here to get an oil change. When I got there there was about 4-5 cars waiting and I thought it was going to be a while. I walked inside to ask about a wait time and was pleasantly surprised that Joey told me about 15-20 mins. I was out of there in 18. Joey was professional and courteous. I will definitely be back.

Me
Review №16

I was there for a registration inspection. I left my car and went back to pick it up in an hour or so. I went inside as my car was parked off to the side in the parking lot. I paid for the service and receive the receipt went outside to my car and on my dashboard was my report which says that my car failed the inspection. And when you have the person who took my money never say one word about a passing or failing or anything it seems to me that it would have been much more professional to tell me that it failed, explained why it failed and make recommendation. None of that was done. The issue was minor having to do with my exhaust system but I will go someplace else to have that issue remedied I will not go back to this Jiffy Lube store. This particular Jiffy Lube is located at 6171 Hwy 6, Missouri City, TX 77459.

Jo
Review №17

Very courteous and efficient. Overall great experience!

Ro
Review №18

Well they rounded my oil pain drain bolt by using the wrong socket and then blamed the last person who changed oil so I go back to the last place and he replaced the bolt that jiffy lubes rounded with no problem getting it out when jiffy lubes couldnt remove it,,, didnt have correct tools to do so,,,, dont waste your time

je
Review №19

The customer service here was IMPECCABLE! From management down to the employees. Everybody was kind and helpful. Loved my experience here.

He
Review №20

Very efficient and friendly environment.

Ma
Review №21

If I could give this place less than one star, I would. The guy behind the counter acted as if I was disturbing him from surfing and scrolling whatever he was looking at on his phone. I left and went somewhere else.

Ke
Review №22

I used this location to get a oil change and engine flushed and I was very pleased with the level of customer service and professionalism that I felt the need to tip the two guys that handled my car AJ and Joey were awesome I would recommend this location to others!

Is
Review №23

Went for my vehicle inspection and it took less than 10 mins!!!

Th
Review №24

Jiffy Lube does good work. No matter which location I visit.

Gw
Review №25

Got an oil change and inspection done in under half hour. Friendly employees and quick service made this a good experience.

JO
Review №26

This place wanted to charge me $42 to change my oil even when I brought my own new 5 quart oil and filter! I went across the street to EXPRESS OIL CHANGE directly next to ADVANCE AUTOPARTS and it was only $22.95.

Sh
Review №27

The gentlemen were very nice and I wasnt pressured to buy unnecessary services. I appreciated that and them!

Gi
Review №28

Joseph was awesome! Professional and quick.

Sk
Review №29

Guy that helped me was cool and nice took care of everything. Not sure if i was supposed to rotate my tires or not pretty sure i was. Found myself laughing at the other kid that worked there who really didnt seem to know what he was doing. Overall pretty good seems like they need to get organized more

De
Review №30

Great place for vehicle inspections and oil changes.

St
Review №31

Went in for safety inspection and got ripped off on price of wipers after enduring double talk.Wont be going back there again.

He
Review №32

Webb did a very good job in helping me figure out which oil to use and letting me know my filters need to be changed.

Se
Review №33

Prompt and courteous service. Thorough explanation of recommended maintenance. The only negative was that they did not have a working impact wrench, and were not able to do the tire rotation that I needed. Otherwise staff was awesome.

Ra
Review №34

Surprisingly fast inspection. The young service technician had a system going! I have 4 vehicles and this is now my new shop!

Do
Review №35

The whole team was young but looked professional and did great work in a timely manner. Great customer service. Way better service then in the past. The manager “JR “ was very informative.

Re
Review №36

Great service. Staff are very knowledgeable.

Ri
Review №37

Went there for state inspection. Wont be coming back for any services.

An
Review №38

Service was Amazing!! The new Manager Mr.Cook made sure my car was taken care of. I will be sending everyone I know to Jiffy Lube.

St
Review №39

I have been coming to this location in Missouri City for 4 years and have always found them to be friendly, fast and reasonable on oil changes, state inspections and other maintenance items.

Ch
Review №40

I came for a state inspection but the machine to do the inspection was down. Im not giving them a 1 star for that, Im giving them a 1 star because it took them an HOUR of me sitting here for them to notify me of that. I heard them telling other customers the machine was down while I waited but I would not have thought it was the machine for inspection considering they KNEW thats the only reason I was there when they took my keys.Ill be going elsewhere for my car needs from now on. They just wasted an hour out of my life for nothing.Update:So I went back to get it done another day and it went very smoothly. The manager even remembered me and apologized for what happened the last time! I always come here for my oil changes and havent had any issues before that day so I guess we can chalk the last time up to a one off experience (since no ones perfect).

Te
Review №41

The staff was amazing. They were extremely friendly and knowledgeable. The price ended up being lower than originally quoted. That was great!

Cl
Review №42

Mr. Derrick is always pleasant and courteous. They do great work with some great prices. And that’s why I will continue to come back to this location.

Mi
Review №43

Excellent Customer Service from Gregory, Patrick and Derek. I had to get a new battery and I showed up 15 minutes before closing on a Sunday and they helped me out. Very nice, fast, reliable service and Jiffy Lube really came through for me. I will always come here. Thank you guys!! Shared on Google Reviews and Yelp.

Sh
Review №44

I went to State vehicle inspection, they took close to 3 hours. Bad service, and a waste of time. they charged twice, attached image

Re
Review №45

Good service quick fast and efficient

Ro
Review №46

Very friendly and extremely knowledgeable!

Ta
Review №47

Very professional and fast service.

De
Review №48

Edorth (I hope I spelled that right) was super helpful with my oil change. Once again, best service for an oil change I could get!

Ma
Review №49

Quick and friendly service

An
Review №50

I received excellent customer service from start to finish. Gregory S was the service provider. He was positive, engaged and very detailed. Service was provided in a timely manner and I was even able to utilize one of Jiffy Lubes coupons.. very satisfied, would definately recommend.

je
Review №51

These guys have made great improvements. Its the only place i go for oil changes and inspection.Ive deleted my previous review from years ago.

Ki
Review №52

Quick friendly service. They even cleaned my windows while I waited. Seemed like a little extra service. Price was reasonable. Thanks!

Si
Review №53

They are very honest and helpful professionals.

Co
Review №54

Amazing customer service by Alexis!!! Love my teacher discount 😊😊

Ma
Review №55

Please stop by and ask for Erick or Greg, tell them I sent you. It was near closing time (12/2) and I sped in because my headlight was out (I called ahead didnt know if I could make it) within 5 minutes the light was changed and I was back on the road. They were friendly and helpful. I didnt have to get out the car, it was exceptional service for me. Ill be sure to return!!

Ja
Review №56

I always come here, as it is at a great location and the service is always good. I’ve waited up to 20ish minutes here, but the waiting room is decent if you have a phone with service. The staff is nice, and you can get discounts in the mail. However, they try to sell you on additional things, which might be not honest behavior.

li
Review №57

Great experience today. Fast efficient delivery of service. Friendly people and excellent customer service.

Ci
Review №58

The folks at the Missouri City location are courteous and professional. A shout out to Mark W. for great customer service!

Cr
Review №59

Miss Teresa and the guys were very nice to me and so helpful

Mo
Review №60

Great serviceVery fastGood price

ze
Review №61

I brought my care for a brake job and oil change. I had several lights on my dash board alerting concern. They did a diagnostic test. I paid $1500+ dollars and was told to bring my car down the street because they couldnt tell me what the problem was. Imagine my disappointment.

Sa
Review №62

Employees were not wearing mask. The prices have gotten ridiculous I will not go there again

Al
Review №63

Friendly, knowledgeable and professional.

De
Review №64

Horrible horrible horrible!!! Went there for my inspection & the guy claims my car windows were too tinted??!! This is the exact same place i have been getting inspection done for the last 2yrs! Also my daughter took her car there, they gave her a diagnostic report. We went back there the VERY NEXT morning & they couldnt even find any record that she came just the night before! They are all clueless there! Dont waste your time taking your car there

Ta
Review №65

Great team of people! Thank you Evan, John, Daniel and Alexis.

T.
Review №66

I stopped by for an oil change and tire rotation. This Jiffy Lube was not busy at all. I noticed several other oil change places near by that were obviously busy, I shouldve take that as a sign... but off I went into Jiffy Lube. When checking out, I was presented with a lug nut and I was told it was stripped and it came in like that . I asked if Jiffy Lube was going to repair it and I was told NO . So I leave with only 4 lug nuts on one of my tires. I immediately call around to get it fixed ( it was my day off so I had time). I also called Jiffy Lube customer service to file a complaint.Customer service called me back (they noticed I always go to Jiffy Lube so it had to be broken by them). They instructed me to call Jiffy Lube, schedule a time to talk a manager, and at that time wed discuss how they were going to fix my car. I let this guy know I was on my way to get my wheel fixed and that I didnt want to drive around for days in an unsafe vehicle. I sent Jiffy Lube the invoice. Waiting for an outcome... I doubt they will reimburse me. I will NOT go back Jiffy Lube... poor quality and poor customer service... taking my $ elsewhere.

Ru
Review №67

Eric, the assistant manager here is awesome. Very polite and courteous. Always says yes sir on the phone and in person. Very knowledgeable, a true asset for this place.

Hi
Review №68

Fast and efficient, reasonably priced.

Fr
Review №69

Great service and no wait. Mark and the people there are wonderful. Been going there the past 3 year’s.

Mi
Review №70

Was in and out in about 30 mins (3 cars ahead of me). Much better compared to Fort Bend Toyota that took 3 hours for an oil change.

da
Review №71

Erick is a very helpful person! the team did a fabulous job! God bless

PR
Review №72

I give Nifty Lube a 5- start rating because of their professionalism, pricing, promptness, as well as, the quality of service!

Hi
Review №73

Jiffy Lube on Highway 6 in Missouri City/Sugarland area are excellent. Great customer service. Would definitely go back.

Ni
Review №74

I give them NO STARs if there was an option for negative stars they would get that. I went to them to get my Inspection done and they said there was something wrong with the connection to my car and I needed to go to the dealership to get it fixed...so I hopped on over to the Auto Check right behind them and they said there was nothing wrong with my connection. Do NOT go here for anything, they dont know what they are doing!!!

St
Review №75

Great experience all around!!!

Jo
Review №76

Fast service, polite folks, great experience.

Kn
Review №77

Always take great care of me and my vehicles. Highly recommend this place for your repairs.

Mi
Review №78

I live close by, I called to see if they were free to do a state inspection, they said yes, I got there, and there were seven cars waiting. They said that they all showed up in the intervening five minutes.

Ru
Review №79

I understand that the state inspection machine is broken. I dont understand why they told me to come back later, because the technician is eating. They should have told me that it didnt work before and didnt make me come back. I was there 11/25/19 14:30 pm (check cameras) and 16:30 approx.

Ki
Review №80

Took a while and with 3 kids, that’s not fun. But they are thorough and gave me a discount. Very nice people.

Ap
Review №81

Great quick service! Always go there for oil change and get some other stuff done too..

Ki
Review №82

The staff is so courteous. I didn’t have to wait to be seen; they treated my vehicle right away. And they’re open late so I could come after work when many other places already closed.

De
Review №83

Quick and spot on professionalism throughout the process of oil changes and vehicle inspection.

Ju
Review №84

Excellent and efficient service 👍

Pa
Review №85

Great customer service! Friendly and fast:)

Ta
Review №86

Went for car inspection. Done right away. Courteous and professional.

Ga
Review №87

My Missouri City Jiffy Lube provided quick, through and knowledgeable service to my vehicle without trying to oversell.

Th
Review №88

Just very friendly

Ta
Review №89

Im not sure what has changed about this location but customer service is no longer a factor here. I used to take my vehicles here but the last time has been a joke. I took my vehicle in and instead of telling me what is recommended, they tell me that their store only carries synthetic oil. Which I knew was not true but of course that oil is more expensive so they wanted to take full advantage! Stay away from these junkies that try to swindle you out of your money.

ra
Review №90

I have never met a group as clueless as this. Not only should they not be changing oil they shouldnt even open their doors. The day we were there all they cared about was seeing who could spin their tires in the parking lot the longest. Avoid this place.

Fl
Review №91

Great customer service from Derek. We will definitely come back again for service.

Jo
Review №92

Cheap service. They used our oil, but werent gonna give us the $3 discount for bringing your own oil combined with the $13 online coupon until I had them call one of the other franchises. In the end I was victorious. They also vacuum out your car. Thats pretty nice.

kh
Review №93

Went in for a oil change and brake service. They were quick and the manager i believe his name was tamur was very helpful. Would definitely go there againThank you guys

Ca
Review №94

I had a Groupon and got up chargched they didn’t vacuum my car like they were supposed to according to the Groupon and on top of that they didn’t do something right because my oil % didn’t change like it always does after every oil change....Basically save yourself the hassle and go somewhere else

Cr
Review №95

Everyone here is super friendly and very trusting. They are super helpful with answering all your questions. I would recommend anyone to go to this store.

T
Review №96

Updating my review due to inexperienced staff. Not knowing or failing to inspect the brakes.Unfortunately, I had my brakes inspected here and was told the back brakes were in good shape and the front brakes had a few months left before theyd need changing. But that turned out to not be true. Two weeks later all the brakes needed changing which I was ok with but not having to replace the front rotors. Obviously, the information was wrong and cost us.

Ch
Review №97

Tamur and Adam did am awesome job with customer service and getting the job done. They did everything for me when I cake info last minute and didnt rush me. I will definitely be back.

C
Review №98

My first experience here, All of the EMPLOYEES WERE WELL MANNERED and PROFESSIONAL!! Shout out to Erick! Ill be back!

Tr
Review №99

Many thanks to the guys here who didnt let a bad part keep them from completing the job and making sure that my car was in good running condition.

Vi
Review №100

Such a good experience and very very fast service! I saved so much money vs. going to the dealer and hope that Jiffy Lube will continue to expand their services.

Information
12 Photos
100 Comments
4 Rating
  • Address:6171 Hwy 6, Missouri City, TX 77459, United States
  • Site:https://jiffylube.com/locations/tx/missouri-city/3733
  • Phone:+1 281-261-8066
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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