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Denver Mattress
3411 N Reserve St, Missoula, MT 59801, United States
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Denver Mattress
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Ca
Review №1

My bf and I went in on a Friday evening after work and we were greeted by Liz. Liz is INCREDIBLE at her job. She’s funny, competent and extremely good at balances clients. We didn’t intend on buying a bed on that day, just to look. But she was so knowledgeable, patient and helpful that we ended up getting a bed, a frame, and pillows!Liz is a wonderful asset to the Denver Mattress company and we are so thankful she was there for us that day. A truly great experience for a couple who have NEVER bought, let alone slept on, a new bed. Thank you!!

Wi
Review №2

My experience with Elizabeth at Denver Mattress was very nice. She handled her very professional, and was very informative on the different product available. She showed me products from the less pricey to the high end didnt pressure us to buy anything we didnt want. If you are in the market for a new bed ask for Elizabeth she will treat you right.Thanks again Elizabeth

Th
Review №3

Amazing and painless service ! Fully stocked mattress selections! Ask for Liz, she is so personable!

Ch
Review №4

James Bjorge at your Missoula Denver Matress store was absolutely stellar!!! He was so helpful and knowledgeable about the beds. We got the right answers to all our questions and were able to purchase our new bed today!!!! We appreciate his dedication to amazing customer service.

Do
Review №5

Cannot say enough about the kind hearted salesman James, such a fantastic person, was so understanding what I needed to purchase for my handicapped sister. She was in need of a larger bed, and a better bed for her condition. Gave us the best service I have ever had in my lifetime, hands down. Please go see James if youre in the market for a new bed!

Ma
Review №6

My partner and I had a very positive experience at Denver Mattress this afternoon. We worked with two sales people, and both were very helpful and knowledgeable. I am thrilled with my new bed and accessories, and recommend this place very highly.

Mi
Review №7

Recently purchased a new mattress from Denver Mattress. Scott was extremely professional, not pushy and knew the products well. He made the process simple and easy. Would definitely recommend if looking for new mattresses.

Ma
Review №8

Had a great experience and many options from which to choose. Elizabeth helped a great deal with my final decision and she is the best rep Denver Mattress could have!

Su
Review №9

I was so pleased with the wai I was shown, exactly what I was looking for, instead of being shown other things! No bait and switch at all! My questions were answered, and I was shown the utmost respect! Very pleasant store, clean and well laid out. I highly recommend Scott MacCallum!

Da
Review №10

My buying experience was very good. The sales rep showed us several options and then let us talk it out and compare the mattresses. He was very low pressure and it was a pleasant buying experience.

Kr
Review №11

Elizabeth, my saleswoman, was knowledgeable & friendly. She helped me find a comfortable bed without breaking the bank. They have awesome financing options.😍

RI
Review №12

In Missoula store, Scott helped us and he did a great job giving us all the information concerning our purchase. We got the Doctors Choice Elite Eurotop. The price was very reasonable. Very happy with our purchase.

Ju
Review №13

Lane was very informative, knew what he was talking about & very friendly. He made what I was dreading (shopping for a new mattress), so easy. Thank you Lane.

Na
Review №14

I purchased 2 Dr.Choice Firm mattresses and 2 Bliss pillows. David Eldridge was professional, polite and patient. He answered all my questions in detail and explained differences in pillow and mattress qualities. David is very knowledgeable which helped me make the best choice for my needs.The mattress delivery was handled efficiently and timely. Elizabeth and David both directed me on how to use the website to write this review.Denver Mattress has great customer service!

Ja
Review №15

There are many options to choose from in town, and I called around. However, Lane answered the phone at Denver Mattress, was kind, knowledgeable and offered options. Once we arrived in person, Lane and the other employees did not disappoint. Best customer service and selection. Thank you

Ma
Review №16

Great job! Thanks Laine for walking us through everything. Looking forward to our new Purple Mattress!

Bo
Review №17

Scott was very helpful in choosing mattress. He shared different price ranges and styles of mattresses then stepped away to give us time to discuss which one we wanted. No pressure. Thanks Scott!

Ri
Review №18

Scott was great to work with… no pressure, just answered our questions and pointed us to the right fit… excellent.

Ke
Review №19

Scott was so helpful in getting us a new bed! He was super honest and respectful. We would definitely recommend him and would go to him in the future.Elizabeth added in extended warranty’s on it all without telling us or getting our approval. When confronted by me, she said it was because of the delivery fee and that that wasn’t in the original quote, even though the discount she added took off more money. Scott saw this on the original quote and changed it immediately since he knew we didn’t want it.Thank you for getting us what we want, Scott!

Th
Review №20

Scott was beyond helpful today in helping me purchase my new bed! I got to leave with my purchase and he was very friendly and helpful!

Ka
Review №21

Very polite, product knowledgable and professional. Couldnt ask for any thing more.

T
Review №22

I went there looking for a good mattress and the sales person David was super nice and helped me find one but he didnt pressure me into it he just wanted me to feel that it was what I wanted so I told I would think on it so I did all day I finally came back at the end of the day and getting that mattress and also getting one for my mother also it was a better deal then I found anywhere else so if you are in need of getting a mattress I highly recommend going to Denver mattress they have the best deals in town and speaking with David or anyone in there they are super friendly and helpful

Kr
Review №23

We worked with Lane Kokoruda and he was an absolute pro! Loved working with him.

La
Review №24

We were greeted by Elizabeth when we walked into the store. She was very personable and knowledgeable and found us the perfect mattress very quickly. I highly recommend working with her.

Ca
Review №25

David understood my needs and was not pushy of anything I did not need. I had bought furniture from Furniture Row before so setting up delivery was quick and easy.

Ly
Review №26

Very helpful.. We dont have the set yet. There is a 3 to 4 week wait while the mattress is being made due to limited supplies. We liked the looks of the product and they give you a trial period to see if the set meets our needs.

Ji
Review №27

After deciding it was time to get a new mattress my wife and I spent a lot of time on line looking at what was offered for side sleeping mattresses. While there are many on the market few can actually be tried before you buy. Our first stop was Denver Mattress in Missoula and we were greeted by Elizabeth. What a great person you have in her! She asked the questions, didnt push, allowed us time to talk, a great experience. We actually didnt buy but instead went to see what else was out there. The experiences we had in those other stores were pathetic! We came back and purchased our mattress not only because it was a quality product but because Elizabeth was just a wonderful person! Heck Im an old car salesman who didnt even negotiate the purchase because the experience was top notch! I may have spent a few more dollars but if their customer service is as good as she is, it is worth it.

Sh
Review №28

Everyone was very helpful and knowledgeable. Very pleasant experience. Not pushy like some can be. Would definitely recommend!

An
Review №29

David has been incredibly helpful in our bed buying experience. Hes knowledgeable about the products and goes above and beyond to ensure the customers satisfaction. Great experience!

Da
Review №30

The salesperson at Missoulas Denver Mattress was very helpful for our mattress purchase. David was good at making sure we knew all the details and warranty information. Thank you!

De
Review №31

I appreciate the kindness and help with picking out my full size bed. I am very happy with all the staff at Denver Mattress and would highly recommend.

Da
Review №32

Lane was very professional and a pleasure to work with. He helped find me a solution for a new bed frame with storage space underneath.

Ka
Review №33

Our experience at Denver Mattress could not have been better. Finding the right bed to meet your individual needs is difficult. Elizabeth used her expertise and her kind manner to help us make our decisions.

Da
Review №34

Great service. Our salesperson was very knowledgeable and very helpful. The whole process took less than a half hour, in and out. Cant wait for delivery! Thanks David!

Jo
Review №35

Denver Mattress was friendly and helpful. There was no pressure to sell a mattress. David the salesman was very patient with my teenage son the was purchasing a bed also.

Ti
Review №36

Staff is very friendly and informative and I like that they are not pushy to one specific type of mattress. We went in knowing what we wanted and they didnt try to pressure us into something we didnt want. It was much appreciated.

Me
Review №37

Very helpful and knowledgeable! Really enjoyed this shopping experience!

Jo
Review №38

The experience at the store was enjoyable. And the salesmen treated us well. However, I paid $150 just for delivery. Expecting that once or mattress arrived to the store they would bring it to us. That was not the case. We were told after the mattress arrived that it would be over 2 MORE weeks before they would deliver it to us because it was the soonest they would be out our way. We only live an hour from the store and for $150 that covers the fuel and wages for what I paid for. In summary, good product, HORRIFIC, customer service!!

Ta
Review №39

Pip was very helpful. The whole process was easy and he anticipated all of my needs. I’m very pleased with my shopping experience

Ry
Review №40

We went in to just look and the salesman helped us to answer all of our questions. We ended up purchasing a nicer mattress than we were initially shopping for and an articulating base. He listened to what we needed and gave us great options.

Ro
Review №41

I understand my family doesnt dress in Gucci suits, but the employee kept referring to affordable beds. When wed find a bed hed say things like, yeah, it comes in a twin but its spendy.If I want you to manage my finances, Ill let you know. If I want a bed, Ill go literally anywhere else.

Be
Review №42

We had a great experience with Lane. He was extremely professional and let us try any bed we wanted. He was extremely patient and helpful in making our purchase.

Ni
Review №43

Elizabeth McReynolds, is helpful, pleasant, and efficient! I have purchased from her before and she is an asset to Denver Mattress for sure. I appreciate the service I receive and have recommended it to many others!

Mi
Review №44

Lane was very helpful and a pleasure to work with.

Pa
Review №45

Two sales clerks sitting behind the desk on their phones texting. We had to approach them for service after being ignored.

Ja
Review №46

Denver Mattress was Outstanding !! Our sales Rep. LANE made the purchase quick and easy. He is a tremendous asset to your store. Thank you.

Ma
Review №47

The gentleman who helped us was patient, extremely knowledgeable, and not at all pushy. He listened to our needs and concerns and worked with us to find the best solution.

K.
Review №48

Willing to negotiate on prices . Friendly. Not pushy.

je
Review №49

Stopped in to see Elizabeth and she was absolutely amazing ! So helpful and so knowledgeabl. She really knows her stuff !!!

Ad
Review №50

Very friendly and knowledgeable! Love the selections and the prices! Great experience.

Ph
Review №51

You almost lost the sale because you sent me this review request literally the second you got my credit card.

Je
Review №52

Outstanding customer service skills, David Eldridge is the finest representative of Denver Matt Co.

ea
Review №53

Great products and warranty. Wonderful customer service. They are knowledgeable, professional and very pleasant.

Ch
Review №54

We were able to find the mattress we wanted & purchase it in a short amount of time working with two very nice salesmen. Great service! Looking forward to better quality sleep soon.

Ca
Review №55

The staff especially Lane Kokorruda was very helpfull and I got a sweet deal. Thank you.

Ph
Review №56

My wife and I were in need of a new bed, so we went to furniture row because Denver Mattress was having a Labor Day sale. They had a queen for a great price of 189.00! So, I walked in to purchase it and a salesman named Scott helped me. He was very professional, friendly, and helpful. Everything went smoothly with the purchase from buying the mattress to getting it set up for delivery. Because it is their 25th anniversary I got a little gift that included an eye cover for sleeping and a lavender spray 👍!

Bi
Review №57

We got there checked out the mattress and loved it. Delivery from Missoula to Ronan was very reasonable to!!! Thank you Elizabeth! It was relaxed very friendly service and sale!!!!

Pa
Review №58

Went to the Missoula store. Had already planned to buy a Purple matress and lucked into a returned item that was just what we were looking for at a great discount. Staff was very helpful even though the store was busy.

Pe
Review №59

Very friendly staff, efficient service without a hassle, didnt feel any pressure to try and upgrade to something more pricey or anything like that. Very welcoming and comforting environment in the store.

an
Review №60

They were so friendly with 0 pushy-ness. They went above and beyond to accommodate our request. Coming back for sure!

Jo
Review №61

The staff was fast and semi-friendly

Mi
Review №62

Scott at the Denver mattress store in Missoula was extremely professional and helped me get in and out quickly and confidently. He was very knowledgeable on mattresses, platforms, pillows and accessories and made me feel very comfortable with my purchase. Pun intendedThank you again Scott

Di
Review №63

Great selection and excellent staff who helped us find just what we needed at the right price.

Ka
Review №64

This place is wonderful in Missoula. Liz really helped us pick the perfect bed and essentials for it! Thank you so much!

Ga
Review №65

My wife and I recently purchased several items from Denver Mattress. We are very happy with our entire experience. No high pressure sales pitch, just nice friendly staff. All of our questions were answered and if necessary an explanation was given. They caught a mistake made in the warehouse. Apparently, a customer bought and then returned a pillow which meant it was used. It was 1 of 2 listed in inventory and should have not been replaced in inventory. Thankfully, the mistake was noticed and we did not receive the used pillow. They could have very easily sold me the pillow and I would have never known. Instead, they informed me of the issue and told me a new pillow would be shipped free of charge. A very decent and professional staff at Denver Mattress. Thank you Elizabeth and Anita.Mark & Kathryn

St
Review №66

The store rep was super helpful and accommodating. They had a good selection. Would recommend.

Ki
Review №67

Fast friendly service and they had exactly what we needed!

Be
Review №68

It was great she really helped me find what I was looking for

Id
Review №69

Best mattress prices compared to all the other stores. They were also super nice and didnt try to sell you more than what you wanted.

Ma
Review №70

Went to mattress firm to check out the Tempur-Pedic beds and was not impressed by the service. Went directly to Denver Mattress in Furniture Row and was very happy I did! I can be a very indecisive purchaser and was so impressed by the level of knowledge and help I received. Also really appreciated they didn’t try to start showing me other products or up sell anything.

De
Review №71

It was a very good experience. The sale person was very helpful, kind, knowledgeable. I will shop there again.

RO
Review №72

Knowledgeable sales staff. Courteous and helpful.

Er
Review №73

The Denver Mattress manager Elizabeth McReynolds is outstanding. We will make all our purchases there as long as she is working there.

Da
Review №74

Went in today, looking for a mattress, as my wife has a genetic arthritis that is not easy to find a comfortable bed for. Liz was right there to help us find the perfect mattress. She was great, honest, and gave us a great deal! I run a customer service based store and would love to have her on my team!

Do
Review №75

Scott was super efficient, payed attention to our preferences and stayed within our budget. He found us a great deal and we walked away with the mattress that day! Thanks so much!

Jo
Review №76

Lane did a great job helping us with our mattress selection.

go
Review №77

Elizabeth was knowledgeable and helpful.

Ei
Review №78

They went out of their way to give us exceptional service.

Br
Review №79

10/10 cust service. Nice staff and better than online prices!

Sh
Review №80

Nice bed! Great price! Completely satisfied with our service & purchase!

Ch
Review №81

A wide varity of furniture and matresses and all other types of furniture you need or might want and excellent help by all staff.

Gw
Review №82

My experience was very special. Elizabeth is very knowledgeable and helpful pointing out the difference between the many choices. I would recommend checking out “denver mattress”

Ma
Review №83

Elizabeth, who helped me, knows the mattresses in the store. She asked me good questions and based on my response was able to lead me to the right mattress for my guest room. And in an efficient manner. She did not waste my time. She was our salesperson 2 yrs ago and we had the same experience when we bought for the master bedroom. We love that mattress, Drs Choice Elite, Euro top. Elizabeth is my go to person when I need mattress. Thanks for being there Elizabeth!

Ry
Review №84

Fast in and out transaction. Happy with our bed.

R
Review №85

Great customer service and Elizebeth was super helpful! Gave us a great deal too. 10/10 would recommend

Ju
Review №86

The sales associate was very friendly and willing to answer questions. We were able to look around and try out the beds .

Ed
Review №87

I came to Denver Mattress after reading the reviews. I wasnt surprised when I realized that my starting point was also my final stop. Im very excited about the new mattress and pillows that I purchased today. I received outstanding customer care and service from Graysen. He introduced me to different mattresses and I found one that I know is perfect. My thanks for being so helpful and for answering all of my questions too.

Su
Review №88

Friendly, knowledgeable service over the phone. Had to order what I wanted so havent received it yet.

BR
Review №89

David was a great help, knew his stuff and got us the best price around. Thank you for the help with my new mattress.

Am
Review №90

The guy that helped me was very nice & informative.

Ly
Review №91

Great store. Scott helped us find 2 great xl twin mattresses for our guest room for a very reasonable price

Li
Review №92

Good selection, reasonable prices. Sales staff is helpful, but not pushy.

Ka
Review №93

David was great, really nice and knowledgeable!

Na
Review №94

Scott and Greysen were both very knowledgeable and professional. They helped us narrow down the wide selection of mattresses to one that fit our needs. I would highly recommend Denver Mattress.

He
Review №95

I had a very specific item I was looking for and I talked to Elizabeth on the phone. She found it in the back and kept it at the front counter for me. When I came in, everything was made so easy. I enjoyed the fantastic customer service that Elizabeth provides and her upbeat attitude. Definitely would go beck there again!

Li
Review №96

Was very happy with david. was taken back by having to pay 295 for delivery and set up..

Em
Review №97

Scott was thorough and knowledgeable without making us feel pressured. He respected the budget we had set and was able to offer us a variety of options within that spending limit. Great experience! Glad we ended our shopping at Denver Mattress with great service and a great price.

Al
Review №98

Scott is an exceptional salesman! We could not be more happy with our purchase!

Al
Review №99

Elizabeth found me a great deal on a twin mattress for my teen. We just moved to Missoula and Elizabeth made the move a little less stressful!

Ro
Review №100

We did not know exactly what type of mattress we wanted since there are so many choices now. The salesperson was very helpful in showing and explaining the different types. I think we ended up purchasing the one she probably thought we would! Very pleasant experience.

Information
28 Photos
100 Comments
4.8 Rating
  • Address:3411 N Reserve St, Missoula, MT 59801, United States
  • Site:https://denvermattress.furniturerow.com/locations/Missoula/MT/100022?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 406-728-6300
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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