user
The Living Room
2610 S Reserve St, Missoula, MT 59801, United States
Appearance
The Living Room
Comments
Jo
Review №1

Unloading a truck load of over stuff furniture.The recivers were personable friendly and new there jobs.Allitle tight to get into the dock but not bad.

sa
Review №2

Really helpful sales person. He let us take a chair to see the color in sunlight that was coming through the window. Color is so different under fluorescent lights.

Pa
Review №3

The best choice in Missoula for furniture. They always have new pieces so make sure to check back often. Friendly staff, great prices!

Al
Review №4

The Living Room sales team helped us find a couch that fit our style and every member of the family: stain-proof for the kids, lots of support and attractive for mom, long and wide enough for dad. We so appreciated the free in-home interior design consultation, knowledgeable no-pressure approach, wide selection, and strong communication through the process. Thank you!

Sy
Review №5

During a strenuous search for a matching sofa and love seat, the folks at the living room were a godsend. Kathy, Amber, and Dennis made the process fun and relaxed while finding the PERFECT set for us!

Hu
Review №6

Joe was super outstanding and really easy to work with. Thanks for helping us out with a bed frame! 5 stars for joe

Al
Review №7

Good selection. They sell full mattress sets. One stop shop for everything.

Je
Review №8

I dont buy new furniture often, but I definitely will not be back to shop at the Living Room. I feel I was misled when I purchased a couch and accepted the salespersons suggestion that I pay monthly with no interest, even though I couldve paid cash on the spot. I paid the monthly amount set by the salesperson for over three years, and at the end of that time I got a bill for interest that equaled 25% of the cost of the couch. I trusted the salesperson to set my monthly amount to fully pay off the couch in installments, but I confess I probably shouldve done the math to double check it myself. Nonetheless, the owner was not sympathetic nor willing to accept any responsibility for the role they played in this miscommunication. This was one of my most disappointing purchases, and if you shop here I suggest staying fully alert to any special deals they might offer.

Ol
Review №9

I have came here and every other furniture store in town and here is where I have found the most comfortable couch I have ever seen. It was perfect. No other couches are like it. However the prices are a little too high. Otherwise, perfect.

Jo
Review №10

Had an in home today with The Living Room free interior design consultant. She gave us great advice and direction as to color and style that would fit our house. The pricing options for our new furniture were great! Highly recommend their selection and interior designer

Ke
Review №11

Nice place to deliver. Very nice people.

Lo
Review №12

I was so disappointed with the furniture that my elderly parents purchased at your store. The most difficult has been the bed frame and headboard. The metal frame was put together incorrectly by your delivery people. The first headboard was ordered in a king size instead of a queen size so they had to wait an extra month for that piece. When it arrived and was installed it was poorly done and didn’t seem to fit the frame at all. There was an 8” space between the top of the mattress and the bottom of the headboard so the pillows fall through. Rather than return it and have another long wait we are cutting the headboard down and fixing this ourselves.AFTER posting this review I received a call concerning this situation and am very pleased to let you all know that the issues I wrote about have been resolved and we are very happy with our furniture and the service we received. Thank you so much.

de
Review №13

Had a large variety of what we were looking for. Best price from several different companies.

Ke
Review №14

Rory was a really nice salesman. Felt like I got a good deal on what I bought. Would highly recommend my friends to shop here.

To
Review №15

Went in looking for a new recliner, the sales person who helped me was Rory, very knowledgeable and low pressure. Rory helped me find the recliner that worked best for me at a very competitive price. Highly recommend the living room and Rory for your future furniture purchases!

Cl
Review №16

Didn’t have a great experience. Just wanted to check if they had desks and didn’t so after twenty minutes we were gonna be on our way and one of the staff members stopped us. Asked if we had any questions and we very politely no. She very passive aggressively told us that “surely you have questions. Everyone has questions!” Scoffed and wouldn’t leave us alone, made us feel bad because we couldn’t afford any of the selection anyways. We had to run out of there and made me very anxious. Won’t be coming back and won’t recommend to anyone.

Gu
Review №17

I needed lots of furniture for my new house and Rebecca helped me find what I needed. I bought a couch, a recliner and another chair. I also bought a dining room table with chairs. Rebecca was very helpful and professional to help me find what I needed and she really went the extra mile to do it. She did not pressure me to buy which I am also thankful for. The store has a nice variety of furniture and their prices are great.

Zo
Review №18

Nice quality furniture that lasts. You can customize most of the upholstered pieces if you dont mind waiting a bit to get exactly what you want.

Jo
Review №19

Rory was a very friendly, non-pushy, salesman. A rare and delightful quality, many great choices!

Th
Review №20

Our sales person, Gerald, was knowledgeable and friendly. No high pressure and and our delivery was quick, no waiting for weeks.

Ta
Review №21

Michelle is the BEST! She knows her furniture and how to best make it fit in your home.

Gl
Review №22

The staff was great, I just cant find what I am looking for anywhere.

Ti
Review №23

Got a great deal on a recliner during their Get It Out of Here sale! Good people too.

Ro
Review №24

Myron, who I think is the owner, was our salesperson. He was very helpful, and seemed legitimately concerned about our choice of couches/fabric/etc. He seemed very intent on making us satisfied. I appreciated this, and decided to purchase. He then kept revisting us as we were checking out with the desk lady as if he felt bad that we had accepted his offered price. I wasnt aware I was supposed to haggle, but the desk lady said, You should have put up a fight, so I guess we got hosed on the price.Then it was time to arrange delivery. Thats when I found out that it would be two months before the couches would actually be in the store. Yeah, I wasnt expecting that. Not wanting to waste more time driving around Missoula (we live out of town), we said whatever. Well, I finally got a call from the store a week ago saying they were in stock. Yet, no one called back to schedule delivery. I just called them and was treated dismissively by the desk lady who told me they dont make deliveries until they can fill the truck. I suppose Im just supposed to wait until they have a reason to come out my way.If you go there, haggle the price down and arrange for your own delivery. Plan 3 months ahead if you can. If you need me, Ill be sitting on my living room floor since I still dont have the couches I paid for two months ago.

Li
Review №25

We have bought the great majority of our furniture at the Living Room over the years. Recently a recliner. Rory was knowledgeable and helpful.

Da
Review №26

Very nice quality furniture. Michelle was very helpful and professional.

Je
Review №27

Its ok.... Slightly over priced I feel

Ni
Review №28

Didnt even want to give this place one star! poor poor service! i dont know if its because my husband i looked to young or like we didnt have enough money! no came to help us! needless to say we bought our beautiful living room set from another furniture store!

Ja
Review №29

Good selection & prices. Friendly staff.

ri
Review №30

Went in looking for a couch, walked through the entire store, saw 3 sells reps standing around, no one greeted or came over to talk to me so I decided to take my business elsewhere. Its actually a shame, there was a few pieces of furniture I was interested in.

Ap
Review №31

One of my favorite furniture stores in town, I firmly believe in you get what you pay for and this place can get you almost any style or design you want.

La
Review №32

Associates helped us to find great living room furniture. No hard selling.

Be
Review №33

Nice selection. Knowledgeable sales people.

Li
Review №34

Long story short....................went somewhere else. Was promised Id get a call back after she researched what I was looking for. Never happened.

Er
Review №35

You absolutely gotta go in and try out a bed!

Da
Review №36

Nice selection of quality furniture and very competitive pricing.

Ja
Review №37

Chris was so helpful and knowledgable and made our buying experience fun! Thank you Chris

Ja
Review №38

Great deals, friendly staff, quick service !

Me
Review №39

Great service and helpful staff!

Ta
Review №40

A little disorganized when I was there last, but always great service.

He
Review №41

Has a great selection of furniture, downside is theyre a tad bit over priced.

Sh
Review №42

Will buy from them again

Al
Review №43

Couldnt deliver to me so I had to get a refund

Pe
Review №44

Surrounded by sales people as soon as you walk in. Very uncomfortable

vi
Review №45

Expensive

Ry
Review №46

Decent selection

Ah
Review №47

Good

Xo
Review №48

Very good place we found everything to furnish our house and very nice, the person who attended us super friendly

Information
100 Photos
48 Comments
3.9 Rating
  • Address:2610 S Reserve St, Missoula, MT 59801, United States
  • Site:http://thelivingroomfurniture.com/
  • Phone:+1 406-721-1340
Categories
  • Furniture store
  • Bedroom furniture store
  • Furniture accessories
  • Interior designer
  • Kitchen furniture store
  • Mattress store
  • Office furniture store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:12–4PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations