If youre waiting for your car to be serviced for a shortish job (eg, oil change), this place has an excellent waiting area: recently renovated, large, well lit with natural light, plenty of distancing opportunity, and Caribou coffee grinder/brewer. Better environment than my actual office, in fact.I have no comment on the service itself as Ive never had any work other than standard scheduled service. Operation runs smoothly as far as I can tell. Will continue to go there every 5K miles.

I am very upset that 3 years ago u sold me a remote start on my new car and today I had to have it removed because Mazda deceided to not upgrade the system to a 5G system. They now r offering an outside company to install a new system for $599. This is not a bad offer but Mazda should pay the $599. Yes they are giving me a rebate for $400 but that leaves me $199 short to put a new one on my car. I feel like I have been taken advantage of and for as much as I love my Mazda I will think twice before buying another one.

As always, Jim Cruz provided top notch service! My oil change was done a little too quick as I was enjoying good conversations in the comfortable waiting area. I look forward to my visits as my Cx-5 has been flawless. Best vehicle Ive owned!

I came in with a braking concern and wanted it to be checked to be sure I was safe while driving. After the diagnosis which happened in the exact time frame I was promised, the advisor explained to me what was happening and why, which I appreciated versus just “we didn’t find anything have a good day”. As long as my experiences keep like this I will be happy to return! My advisor was kind, straightforward, and even took care of the cost for my appointment since everything checked out!! Thank you!

Had my 10K check up/oil change/tire rotation and it was a breeze. Great waiting area and they kept me informed as things were happening with a video from my service tech. Everyone is very friendly and the service was fast...an overall pleasant experience.

Jim is always professional, kind, and welcoming. These guys are great for any Mazda repairs you could need.

This location was great. The program they offer educators is wonderful. However, I was a bit disappointed that with this promo they told me my interior and exterior would be cleaned and neither of them were. After a summer of driving my kids all over I was looking forward to it.

Always a Very smooth process at morries Mazda. All of their employees are very professional and able to clearly and concisely articulate inspection findings and proposed repairs in an easy to understand manner. Never had any issues with the repairs and maintenance done and the pricing is reasonable as well. Facilities are very clean and new. Definitely recommend if you’re looking for a smooth process.

Very professional and courteous folks who seem to value high customer satisfaction

I had a great buying experience with Jake at Morries Mazda Minnetonka. He new the details of the car I leased really well and never made me feel he had better things to do. Id highly recommend this location and salesperson.

Good service here. Wifi is available so I can work while I wait.

The car buying at Morries Minnetonka Mazda was a great experience. All the employees are friendly and helpful. Our sales person Laura was fantastic and fun to work with. She is very knowledgeable about the Mazda and able to teach us how to use all the features. This has been our most positive car buying experience ever. We will be back .

The customer service in the Service dept was exceptional. They were able to resolve all of my concerns at a minimal price. One fix was covered by an extended warranty. I was very happy!

Great experience overall! Mitch was great

135,000 mile service - this place is first class. They are prompt, professional, clean and their waiting area is great place to get some work done with WiFi and comfortable desk, chair or sofa to sit on while waiting. They also have a fancy coffee machine. I’ve been having my oil change and service here since 2014.

I loved the video that was text to me about my car and what was found. It was great to actually SEE the dirty filters and things that could use service as well as showing the condition of things that didn’t need service ie: breaks. Quick, professional, and friendly. I will be back!

Morries Mazda Minnetonka did an excellent job with my regular maintenance items. I was in and out in less than an hour. Thanks for the prompt reliable service

Worked with diego. He was a really nice guy. However I left a message because I think I might have left my headphones in the loaner and still have not heard back. Great service and my car runs great!

Purchased a vehicle at this dealership. I had originally come in ready to purchase a different vehicle from a different dealership, but was so impressed with the vehicle and sales representative that I worked with, within a few days I was sold on a Mazda thanks to Riley.

Had to replace the engine! Cannot believe that the insurance I purchased the best quality insurance, through the bank would not cover this, lesson learned, not only did they take care of me they gave me a fair and right price in a timely manner. With these difficult times getting an engine for this make and model Im sure couldve been difficult. They dropped a brand new engine in my vehicle I am very very pleased with the service.

My lease term ended and I was not sure what my options were. Jordan helped me decide that the best option for me was to lease a new vehicle. I had enough equity to upgrade to a CX-30 but there were none available. While we were considering other vehicles, one showed up and was due to be delivered the next day. I am so happy with my car and could not be more pleased with the service I received.

We purchased a car today. We worked with several employees and they were all incredibly friendly and helpful. The process of buying a car seems to involve a lot of hoops but everyone, and I mean everyone, at Morrie’s was professional and kind. We are thrilled with our purchase and would recommend this dealership.

They were amazing at helping me pick out and purchase my first car (Lease) our salesperson was great and enjoyed her company on the test drive. She had a great amount of information about the car and had a very clean delivery.

Horn not working. The folks at Morries took care of my issue efficiently in 3 hrs, and in 1 visit the day after I called; the job involved proper diagnosis and solution; the techs checked air and cabin filters as they completed the work. The horn works again! Now the most expensive horn in the twin cities, another Mazda dealership was unable to fix the horn in 4 consecutive scheduled visits to their shop over a 5 week period. Please use Morries for any maintenance and upkeep issues you may have, the staff is helpful, courteous, and gets the job done reasonably without replacing 1/2 the electrical components; part of the problem was simply a bent connector........

Great service, kind people, nice waiting are for guests. Really enjoyed the service video recorded and sent to me. Thanks!

I called several times to get in touch with an employee in the service department. This lead to leaving a message and waiting 2 days for a call back. The service department needs someone who can answer a call. My car is 3 Months old under 4k miles. Bought the extended warranty when I purchased the car,only to be told they wont cover my problem. Not impressed with the service or how they dont stand behind their own promises .

Mike checked us in and was very kind and efficient. He gave us a realistic wait time and then kept us posted thruout. Duane not only looked at the issue our daughter was having with her car, but he also checked the other basic functions, brakes etc and just made sure the csr was in good working order. We feel much more comfortable about the vehicle and know we have a great mechanic to rely on for regular maintenance or emergencies! Thanks, Duane, Mike and Morries

Diego Gonzalez is the service advisor that assisted and did an excellent job of listening to the problem that I was experiencing with my car. Diego accurately communicated the problem to Aaron, the mechanic. Therefore the replacement of the brake booster resulted in the perfect fix.Both Diego and Aaron were professional and very helpful.I will continue to take my car to Morries Minnetonka for service.

I came in for the educator free oil change, car wash and interior cleaning. After I make the appointment, someone called me back and said I didn’t qualify because I don’t drive a Mazda. After I explain to them the fine print, they agreed to perform the service. Today, they did not seem to be familiar with the promotion since they did not clean the inside of the car.I appreciate the oil change, but was disappointed that they did not perform the cleaning as advertised.

After buying a used car from this dealership, there was an item that had been overlooked. I contacted the sales rep from whom I purchased the car, both he and the used car sales manager told me to bring it in as soon as possible. The service department fixed the issue quickly and the sales team made sure it was at a great price. Very happy with my experience there thus far and will return for future maintenance.

Great customer service! Also great clarity on what they are doing and why. I was really impressed, best car repair experience Ive had (thats a low bar, mind you).

I was having trouble with my keyless entry system, so I brought my car in. I had a third party remote start that I thought may have been interfering with the keyless entry. The service dept recommend a diagnostic ($190), so I said sure. They called me shortly after I left and said they’d need to remove the remote start to do a diagnostic, and that the labor and diagnostic cost would be over $600. I said no thanks and returned to pick up my car. They were nice enough to only charge me half of the diagnostic fee, and I understand labor needed to be paid for, but they really didn’t diagnose anything at all. On my way home, I found a way to reset the locks in the infotainment system which completely fixed the keyless entry problems. Therefore no diagnosis was necessary, and this is something the service dept could easily have done. Once I figured this out, I was very disappointed in the service I received at Morries Mazda, and I feel like it was a waste of my time and money. They have great service, but not very knowledgeable for being a dealership.

Really like the video although this time around something happened and it was cut in the middle and couldnt tell what the mechanic was saying fully.

Morries has been fantastic. Im a long-time customer and I keep coming back after experiencing other dealerships. Morries treats their customers like real humans, and I really appreciate that. No pressure. Personal trust. Casually confident and genuinely caring. I bought my new CX5 from them and have been taking it back for routine maintenance. The car has been fab and the service is terrific. Always professional. Ill keep coming back!

Brake fluid flush, transmission service, coolant system service, and rear differential service as recommended by Service Department. My cars have known only Morries service for 26 years because theyve always done well by me. I trust them (especially Jim Cruz, whom Ive known the entire 26 years) and their work.

I have been a customer for 15 years. The service is fast, competent, and good value. The service center always works with us to figure out the problem. I love the complimentary car washes too. It is a nice gesture that we really appreciate.

Always love these guys! They go out of there way to be friendly and professional. I really like the videos they do to show you what they are working on and give you a good look at any trouble items.Great job as always everyone!

Morrie’s Minnetonka Mazda has done work on my car a few times with recalls. I’ve always been highly satisfied with the work and the service. Plus it’s a very comfortable facility to wait in. I highly recommend them!

Didn’t call me with updates I had to call them but when I did they always answered and they did everything perfectly. Great great service 9/10

They have a nice waiting area with plug ins and wifi.Mechanic provides vedio of repairs being done onYour car, so you see what was done. Staff is very friendly and knowledgeable. You can book online appointments. Yes I would recommend them.

Brad and the rest of the Morries Mazda team were extremely helpful.

Experience was good. They were quick and thorough. Cost was very high for a recommended replacement of plugs, but sounds like thats more due to poor engine design.

Always have little to no issues with Morrie’s. This time was by far the best experience I’ve had with the service department. Marley was our service advisor this time and he was amazing. Was upfront about everything and did everything he could to get us the best price for the work we were getting done. Will definitely be back and requesting him for an advisor!

From the minute we walked in, we were treated respectfully, timely and all our needs were met. Greg Eiss, the salesperson was wonderful as were finance and managers. It was a seamless, expedient process. Our second purchase at Minnetonka Mazda and we will most definitely return.

I ended up going in to my appointment about 40 minutes early. They were able to get to my car early, and washed it in a very timely manner. Super friendly people working in the service area.

Good and friendly customer service. Only hiccup was that they checked tired pressure and the light went on after 2 miles of driving - quick fix but inconvenient for the price

I had a great experience at Morres Mazda in Minnetonka! They are very professional and great to work with! They made buying a new car very easy and fast! Will be back again! Curt and the sales manager were amazing! Thank you for making my experience great! I love my Mazda CX9

They are always nice and professional. I feel like we always understand what’s been done and why

I choose Morrie’s Minnetonka because they know what they are doing. I’ve been with Morrie’s for over 20 years and I’ve never had to return for incomplete or bad service; they work with my schedule and make sure I know and understand exactly what is happening. Any work not scheduled is discussed prior to continuing, along with options and the cost.

Clean and friendly with nice waiting room. Little disappointed when I purchased the tire rotation and oil change package and apparently it ran out. They didnt tell me this when I scheduled my appointment nor did they tell me when I arrived and imagine my surprise when I had a $300 bill! ( I got the wheels aligned too) They also seem to take a long time to do routine maintenance such as tire rotations and oil changes.

Morries Mazda not only listened to our needs but exceeding all expectations of service, care and making sure the customer got what they needed. For anyone needing a short or long lease Morries Mazda will not let you down

I have to say, I really enjoyed my visit. While I was waiting for the diagnostic, I went upstairs to peruse the cars and all of the sales staff were very friendly. The guys I worked with in Service were also friendly and helpful. I especially appreciated getting a loaner car while mine was being repaired.Now for the negative feedback. I think that charging $180 for a diagnostic when the repairs are ultimately done there is out of line. To compound that, the diagnostic found exactly what I had already told them was wrong; a bad coil pack. I normally try to do repairs myself just for the reason that I found to be the case at Morrie’s: the cost for repairs and parts is exorbitant. In this case, I was unable to find the part I need it in the aftermarket. In the future, when I know what the problem is, I will buy only the part and install it myself. The diagnostic fee and the other installation charges came to $530. That’s a heck of a lot of money considering that this was a bolt on affair; probably 45 minutes or less for an experienced a technician to do.

An efficient visit that included positive interaction with Mazda professionals. I appreciated the update on my brake pads and learning that I had a little time before they needed to be replaced.

Morrie’s Mazda service repaired the Emergency Brake switch and assemble. The service tech and service attendent were very helpful with video and explanation of the expense.

Great dealership and service department is efficient.

Bright vehicle in for complementary oil change & tire rotation. Ended up needing $500 in brakes (which a friend just repaired for $75/parts).Also had you clean out/replace a vent that had a small mouse nest (glad they didn’t chew any wiring)!Service was excellent. Thank you!

Very welcoming, helpful, and quick service overall!

The only thing I didnt like was the washed my car at the end but it must have been hard water because it left spots all over and they were hard to remove.

The service department at Minnetonka Morries is a big reason why we continue to purchase our cars there. Jim Cruz and Trevor are great to deal with. They are outstanding. The service is top notch.

Jim Cruz is a fine service manager.

Purchased my first Mazda from them. Great dealership.

Great experience buying a car through Morries. Very thorough in explaining all vehicle options and features. Great follow up after the purchase.

Very kind staff from begining to end! I came in needing an oil change and had a slew of leaks. I was set up with a loaner easy as pie and it was repaired by the following day. I even forgot my garage door opener and they quickly called me, held onto it and handed it right to me when I came back. ALSO- when I arrived they called me by name. I know my appointment was on the screen but it offered a wonderful personal touch. Very happy.

Great service, friendly, helpful and FAST! Thank you.

Service was done within the timeframe estimated and I was able to work from the customer lounge using their wifi. Pleasantly surprised to see my car sparkling clean from their car wash without having to ask for it.

I came in for 2 factory recalls. Drop off was super easy, they sent me a video text to show progress on my car, and I picked it up after work with no issues.Fast service, a good car wash afterwards, and professional people the entire time. A great experience!

Been going to Morries for a couple years now ever since they performed some auto body work on my Mazda 6. The service crew is great, and I dont ever feel like Im being overcharged for services. The wait lounge area is super clean. Honestly couldnt ask for more.

Quick booking. Fast service. Checked vehicle and went over findings.

I went it for a recall/software upgrade to able to use my Mazda connect. They told me the time to be done as it was done earlier than they mentioned. They even washed my car. I like the video text to update what’s going on. Definitely adds more value to the service. Great job!

They did a great job of explaining the issues and options for the repairs. I was able not drive a loaner while mine was in the shop. Great job!

Súper profesional service, always on time and the give you your car back washed

Morries does a great job of making sure my car is ready fo whatever adventures I take it on. I appreciate their efficient and friendly service!

Received the Oil Change, Full Service Inspection and Car Wash in less than an hour. Person helping me at the desk was friendly and professional; explained services and their costs.

Morriie’s Mazda is a a wonderful dealership that are always ready to serve you maintenance needs and give an honest price for professional work and they stand behind everything they do! My wife and I are so pleased to be a part of the Morrie’s family of dealerships and will continue to be a loyal customer!

Bought a new Mazda 6 from curt bjorklund best in the business been dealing with him for 30 years hes a 100star salesman!!!

Excellent service. Fast efficient and wonderful person that walked me thru

I went in to get a car after checking other Mazda dealership the service was exceptional I felt seen and respected I was almost giving up on Mazda because of my bad experience with another dealership but they completely changed my mind and communicated with me through every step. They were very thorough with the financing process as well.

Car tech showed me a video of my car and exactly what needed repair. The work was done professionally, on time, and under the estimate. Very comfortable and safe from COVID in the waiting area. I am a long-time customer.

Great job and I got a video of the results

Just a routine 20,000 mile check up, but they always do it as if you’re there number one customer

I love Morries Mazda. They are always extremely helpful and accommodating for both sales and service.

Purchased 2 cars at Morries Mazda, get all my maintenance there and twice-annual summer/winter tire switch since 2008. Always easy to schedule service at a convenient time. Routine service charges are reasonable with frequent service discount coupons from Mazda and Morries. The service staff has a very low turnover rate so Im always greeted by a familiar face. And, they always wash my car. Love the place - clean and efficient. The waiting area is bright, well-appointed, always clean and regularly updated. I look forward to waiting for my service visits because the environment is so cherry and pleasant.

Dropping the car off for repairs was quick and easy. Spent some time looking at new cars and helped (but not harassed like other dealerships)

I took my Mazda in due to a recall. I was greeted by name right away and, even though I was early, they took my car in. Excellent customer service and a very nice waiting area. I was very impressed with the entire experience.

Found this gem while out car shopping. Laura was amazing with helping me find the car that has everything (and more) I was looking for! It was an easy process. All of the staff were friendly. This is DEFINITELY how far buying should be!! We will be back when we’re ready to purchase another vehicle!!

They were fast to diagnose and repair/re no be the rock in my rotor?? And replace the seat track that was making a horrible squeaking noise. Good job so far !

Mazda called me and asked if I would be interested in scheduling a free oil change and tire rotation. Absolutely! They also mentioned that there was a recall for the mobile start that they would take care of. There were 3 options for the recall. I could receive $1,000 towards a vehicle purchase, Apple CarPlay, or a fob remote starter. I chose the fob remote starter. l I dropped off my Mazda3 (2016 with 40,000 miles) the night before.The day of my appointment Diego called me, and texted me the service video. He also let me know that they discovered that my timing cover gasket was leaking and that the CMU needed an update. Both of these items were covered by my extended warranty. They would usually cost $1200, but with my extended warranty it would only cost $200 (my deductible). They also discovered a nail in my front right tire. That was repaired for $30. My brake pads and motors needed replaced. They were repaired for $490. They also mentioned that my air filter and cabin filter needed replaced. My air filter and cabin filter needed replaced, but I told Diego that I would take care of them on my own. They would charge $32 for the air filter and $62 for the cabin filter.Diego was fantastic at answering all my questions, getting my permission to proceed with repairs for each item, and providing status updates throughout the day.From start to finish everyone I interacted with was great. Efficient and friendly all around. I highly recommend Minnetonka Mazda.

Service was performed in a timely manner. Very friendly staff

It was a great experience, I had knowledgeable service people help me solve my car problems, it was reasonably priced, and the loaner car I had was a DREAM!

Always excellent service provided by Brad. Professional, prompt, and up front.

I love Morrie’s Mazda! They offer great lease packages and cars that you can’t say no to! I love their staff and service department. Everyone is so professional and nice. Also, they recently redid their Minnetonka location and it looks absolutely stunning!Whenever I have brought my car in for service, it is done as if I am the only person there and they send me updated videos.Thank you for being a great dealership!

I recently worked with Morrie’s Mazda to purchase a brand new vehicle and they made sure to make it a fun and simple process! I was impressed by the 1:1 experience throughout the entire process. I worked with Mikey F. who was able to help narrow down vehicle options within my budget and wishlist and determine the best fit for me! Definitely happy I went with Morrie’s!

Have been going to Morries Mazda Mtka for many, many years. I wont bring my CX-5 to any other shop. I am on my third Mazda because they really are good cars and the service staff and sales staff are top notch. Now they even have techy staff that help you set up your car/phone capabilities...which we know isnt the easiest for some...like ME! Another new service they provide is an actual video of the service tech explaining things while working on your car! Best idea EVER!

I honestly cannot believe the company sold such a bad product as Mazda mobile service. And even with the new warranty to replace this service with remote controlled key fobs we still only get one key fob.I scheduled valet service for routine maintenance as well as the warranty replacement for Mazda mobile start since we have a pandemic still occurring.I thought the valet service was a nice touch and very convenient. While the driver was courteous the car came back with the new fab not working so I had to bring the car into the shop AGAIN. Decided to bring it in in person to make sure it worked so I couldn’t have to go back again.Additionally the routine maintenance service is supposed to include a topping off of fluids and a car wash however my car returned just as dirty as it was when they picked it up.I don’t think I will ever buy another Mazda car again with the shoddy product they grossly oversold with Mazda mobile start and the continued inconsistencies I get with service quality. I feel like something goes wrong most times I bring my car into the shop.

Great service nice waiting room

Morrie’s Mazda was a really nice place to purchase a new Mazda. Alfonso was the salesman who worked with me, listen to my questions and provided all the information without any pressure. I’d highly recommend Alfonso and Morrie’s if you’relooking for a new car.

Also replaced air filtr.

Great staff who go the extra mile.

Did what I needed, didn’t try to pressure me into any thing additional. Appreciate the in, out, and I know it was done well.

Jim Cruz arranged my appointment for my 45000 mile servicing. Everything was taken care of in a satisfactory manner. He is excellent at what he does and is very much appreciated. He is the one I call especially when an anticipated repair issue comes up.