Very very nice some smoke shop/glass pipe shop. I want it all and I mean all of it
Awesome shop. But where did it go? I went today for a new pipe and the entire building was gone. Fenced off construction zone now.
Super cool smoke shop with basically everything you could want or need. Tons of accessories in this multiple room monstrosity of a head shop. Super friendly and helpful ppl behind the counter assisted me when I needed it and held back when I was just browsing. Heard from some of them that there is more cool stuff to come! Highly recommend ;)
5 stars for the unbuilt shop that will replace this previously cool shop. 0 stars because this Needs to be updated to reflect that the location is temporarily closed, come on google!
Large selection of glass. Nice folks. You should be able to find any paper/wrap in mind.
Its really just a good chill out spot. Unfortunately the basement is closing so what i went in for wasnt available. And the cbd products are nothing special or out of the ordinary. I was hopingfor better edibles but nothingstood out. But the water pipes? Oh the water pipes are the best thing about this place. I saw some of the most beautiful pieces I have seen in ages. They have some very talented suppliers.
I love the selection that it has,and the fact that they also support local artists. The rewards program is great as well. I would highly recommend people stop in for a look.
Amazing selections and great prices. Always friendly employees and always looks clean and neat.
I got a dab pen there the lady was super helpful because I was about to buy the wrong item she saved me time and money! Oh and she was fine as hell with those colorful highlights in her hair 😍
By far the best headshop in Minnesota. Huge selection, incredibly friendly and knowledgeable staff, great location. This place is just amazing.
The product I was looking for was pictured so I called to make sure they had it and they verified, when I got there less than 30 minutes later they were completely sold out.
Just a wonderful place. Awesome staff
Ive been a customer here for years. Its always a hit or miss with service. I was here yesterday, checking out the art cases, looking for something to buy. Meanwhile Im trying to get the attention of 2 employees who are gossiping.They both look at me and then go back to their conversation. I went up to them and waited until they finally asked whats up in a very youre interrupting us tone.I tell them Im looking for a dab rig and my price range is up to $500. That finally got their attention.Dont go here if you want to be treated like a worthwhile customer.They were gossiping about a guy thinking a $50 pipe was too expensiveFinally, Im directed to someone who knows about what I want and he literally tells me to go to a different store. He then recommended legacy glass and I tipped him for being honest!EDIT: found exactly what I was looking for at legacy glass. Will never go to hideaway again
Love this place. Only thing is that it didnt really have and detailed expensive spoons.
I miss the old store but it is really pretty
Friendly staff clean store. Like the glass pieces . cool skull bubbler
Very helpful staff and a great place to go for all needs tabaccoo
Great staff and selection for everything you need.
Love the variety...the staff were knowledgeable and helpful. Free discount card are available...just ask!
A large variety of glass, nice people.
This place is awesome and totally affordable love it and will return
The sales people were super friendly and very helpful. Not to mention exceptionally attractive.
Good prices. Would love more dab accessories!
Good place to get gummies
Price for selection and location. Got puffco for $249 online elsewhere and in store there it’s like $379. But super friendly and helpful workers.
Great selection, great staff, always the go to place for smoking needs!
Very nice and large head shop. A massive collection of glass pipes, bongs, bubblers, huukas etc.... a large selection of Kratom, CBD, Delta 8, air fresheners, papers, blunts, t-shirts.The store is big and divided into two rooms and plenty of friendly staff to help you out, answer questions and give advice to beginners.
Best headshop in Minneapolis. I am a loyal customer of nearly a decade!
Little to no glass or attachments in stock. On my recent visit I could find anyone that knows anything about their products.the knowledgeable staff, endless glass, and the newest new of paraphernalia is all but gone. Maybe it followed where the 10footer ended up so long ago..Change my mind
Got bad kratom here and had to go to the ER they wouldn’t refund it
I recently bought a lighter there that literally did not work at all. Had NO juice inside it. And, they are constantly out of product. Some people are helpful and kind, but then there are a lot of employees lately that when I say I am looking for a specific product (ie: a type of CBD flour) they claim they have not ever had that, or havent had it since summer even though the last time I went in, October, I bought 3 containers of it. It is not helpful or really all that appropriate to dismiss a customers knowledge as incorrect constantly or challenge them passive aggressively. It makes the shopping experience very awkward. A customer should not have to justify or try and prove that they have indeed bought a certain product recently?? I end up leaving with product that I have to settle for. I really liked the fresh CBD bud, pre-ground in the little green containers. Id stock up, since like I said, they are CONSTANTLY out of product. The other disappointing thing I would say is how the rewards system works. I spend a fair amount of money at hideaway, because it is the only place I go, and I make sure to have my Hideaway rewards card scanned each time. And every time, I ask if there are any points I can use (they claim once you spend $100 aka 1,000 points you get $5 off), and I know for a FACT because I keep my receipts that I have spent over $100, but yet each time the cashiers say no, you have to reach x amount and re-explain the point system to me, in that same type of dismissive talking down to you way. It is then often too uncomfortable to try and say Hey, I actually HAVE spent that... Which I did try to mention once but it went poorly because of the attitude of the employees. Not all the employees are passive aggressive or dismissive. Some are really helpful, knowledgable, patient, friendly, and nice. Those are the types of people that create a good environment to shop in I think. It is always nice to not feel like I want to escape the shop as fast as possible, ya know? For the pure fact of feeling judged... And maybe if the atmosphere was more friendly people like me would spend more time looking around and buy more even! Just a thought. I mean this feedback to be helpful, Im a genuine person, not trying to be a passive aggressive or rude reviewer type. I just lately have felt really uncomfortable and sort of upset about all those instances. The lighter that did not even work, the constant product that is not there and then employees that claim I am incorrect even though I have the exact product at home that I bought only a month ago, and also definitely the rewards system just not adding up. I do not want to take my business elsewhere. Again, I especially liked the homegrown CBD yall made and pre-ground for us. The Hit N Runs. NOT the pre-rolls, but the bud/flour that youd put in the little green containers for like $10 or $15 bucks. I would stock up, and am nearly out. Sometimes I call ahead and am told you have it, I come into the store, and it is not even the right product :( Even though I clearly described it and the employee confirmed... It feels misleading is all. Anyways, I hope this feedback makes a difference in a positive way! Thank you for reading.
Love this place. Best prices. Good selection.
Always so helpful and knowledgeable.
Love going to this place! They have awesome products very friendly staff!
Bought a roll your own cigarette tool, but they only had 1 of 3 items I needed. Came back to return it less than fifteen minutes after purchase, because I was going to have to go to another tobacco store anyways.The shift lead or manager claimed my reason for return and request for refund was not valid. I would not recommend patronizing this place.(Additionally, two of the employees I interacted with were nice, but completely unknowledgeable. Clearly, the business has not even minimal training for new employees.)
Great selection of products. Very friendly and helpful customer service. Awesome loyalty program.
All around solid head shop with good prices as well!
Finally! A good bowl!
They expanded quite a bit since the last time I was there, Pretty soon it seems they will own the entire block.Overall, they are the best known pipe store around the twin cities for a reason. They have a massive selection but the prices used to be better. The staff are always helpful and knowledgeable, and the glass is always good quality. Its great for newbies and veterans alike.
Have loved this place since I bought a volcano with my brother in 06. Have everything to get turnt
Very friendly and helpful service.
Great place with great products!
Good selection. Friendly staff and knowledgeable.
This place was cool and the clothing was neat, but the staff were super watchful, to the point where I felt like I was being followed around the store. The clerk who rang me up was rude and had an attitude. Prices were a bit high, too. Won’t be coming back; go to Gina + Will around the corner for a friendlier experience.
Good selection friendly employees
I dont smoke, so i cant speak on that portion of the store (though it looked popular, based on the number of people looking at stuff), but i absolutely loved the basement and all the cute clothing pieces they had! lots of vintage stuff in the room off to the right.they also had some really cute and fair priced accessories in the left side. ended up with a cool keychain and some holographic scrunchies! would def recommend if youre into funky and fun fashion.
Hideaway is gorgeous shop with great staff 😊 Youll find anything you need and more!
Wide selection and knowledgeable staff. I dont use their products but I am familiar with the merchandise and they have one of the wider arrays of product in the metro for this type of establishment. Their staff also is very knowledgeable and they are able to answer questions and offer feedback about the various offerings.
Hands down the best shop of its kind!!!!!×10
Staff is great and the place has a good selection.
Always great service with knowledgeable employees. HUGE selection of quality products.
Great customer service with lots of cool pieces
Friendly and fun staff. Wide variety of items and easy to find what I need.
Havent been there in about 4 years, I decided to go because I had a broken part I needed to replace; and discovered their store is now huge. The staff were very nice and extremely helpful. The selection, which was always good mind you, has improved. This place has transformed, for the better.
Great place with great service
Excellent service, huge selection of things for fun! Prices are moderate. Highly recommend for your smoking needs!
Great place to get new toys
Prices were reasonable to high. Staff was pretty knowledgeable except when it came to electronic smoking. Very small selection of products and accessories. Staff member advised they didnt carry whatever I was asking about even though I wasnt even finished explaining what I needed. Cool gallery though
Great products, and amazing service!
Favorite tobacco shop.. Lots of different options, and also stock local glass which is nice. Good pricing, good deals, quality glass. Employees are always super helpful and really friendly. They have awesome deals on holidays (420, black Friday). Located conveniently by the U of M with all of the college kids
Great informatal staff,would suggest stopping by there if your in the area. Huge selection.
Beautiful, FUNCTIONAL art glass!
Lots of open space, there are some beautiful glass pieces here (quite spendy for these works of art), but aside from that their selection is minimal and lacking.
Old uncle whippy loves to buy whippits her
I always enjoy visiting this location. Knowledgeable staff and friendly
They know anything and everything smoking.
Worst customer service ever! They dont stand behind there product!That blonde women is so unprofessional and i hope she get replacement asap before she lose more customers. I will quit Vaping before I go there again! I hope they go out of business! Worst experience ever!
Super selection and very clean/enjoyable place to visit
Easily my favorite smoke shop in the Twin Cities. The staff is knowledgeable about all their products, they have a lot of traditional pieces, and a lot of custom beautiful glasswork made by local artisans. They have a clothing area downstairs, and also have vaping tech, and pretty much anything smoking related you can think of.
I come here often enough to say that Ive had the same experience every time. The people who work there are often really great at answering questions and helping you pick out stuff, especially for beginners. They usually have some really great deals on certain days, as well as having big events in the parking lot with live bands, food, and art.
Wheres the old Hideaway? Creativity, uniqueness and dope service is out the window and light up in a terribly sterile environment. Turn down the lights and bring back some color and creative pieces.
Historic head shop near the U of M
A bit over priced
Very knowledgeable staff. Awesome selection. Hideaway franchise is always My go to place in Minnesota
Every time I come to this monster of a smoke shop I am quickly greeted and asked if I’m looking for anything specific, staff is always knowledgeable in their products and very friendly. Also love their loyalty program ! My number one place for glass always.
Legendary place. Good selection. Was better before the remodel—the store was more focused and better curated. (It was also better aesthetically, but that’s a much more personal opinion)Service is very hit-or-miss depending on who you get; employees can either be very helpful and friendly or entirely unhelpful, unknowledgeable, and terse.
Clean store, I just miss the old hideaway that had a wider range of pricing
Very friendly and helpful staff. They also have a wide range of glass including everything thing from cheap glass to heady pieces. The staff is knowledgeable about all of their products. Overall I would say its one of the best smoke shops in the twin cities, and I definitely recommend checking it out.
Nice store! Helpful staff
Very cool place! Excellent helpful employees
I picked up some throw away e-cigs there disposable ones grape flavor strawberry few others I like them
Been shopping there for years, went to check it out after the lockdown was lifted. Not a single employee wearing a mask. Turned right around with disappointment, wont be back again with that type of irresponsibility.
Had a wide selection of glass options for all of your smoking needs along with helpful information in case you were unfamiliar with certain items in store. They also have many other items for your convenience such as grinders and storage of your smoking herbs.All around quality store, good prices, and friendly people. Worth the trip.
Great place to shop and look at peoples artwork. Helpful staff and great prices. Excited to see they have expanded and filling up with more great products.
Service was slow and they act like they’re annoyed to even help.
Very friendly employees. Saved quite a bit of money with their rewards program
This place has got everything. I have been going here for years.
Amazing selection of glassware including by local artists. The prices are not exuberant and the staff are always friendly and helpful.
The remodel is absolutely beautiful. I hadnt been in there in a couple years and I was floored. Excellent expansion and great layout.
Awesome selection, just amazing the size of stuff they have
Remodeled, large open spaces, lots of bright light, friendly staff as always. They sell clothes in the basement; fun to browse through while your friends taking forever to decide on something. :b
They just don’t go buy anything from them simply I bought something from there a vape it was not working right the white blond girl working there I said it’s not working well you please exchange it she said dude it’s not my fault it’s not working I won’t be able to return it. She was the rudest person ever store isn’t honest. Don’t go there
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