user
Milwaukee Harley-Davidson
11310 W Silver Spring Rd, Milwaukee, WI 53225, United States
Appearance
Milwaukee Harley-Davidson
Comments
Ka
Review №1

Very friendly and helpful staff and a nice selection of bikes. I also took my riding course here and really enjoyed the instructors.

An
Review №2

Jim and Jason were great even in the middle of the Hometown Rally they got me through the paperwork as quickly as possible. Go see Jim for a bike and Jason for financing. Thanks again guys!

Je
Review №3

This is the third bike Sue and I have purchased from Milwaukee HD. Excellent dealer. Highly Recommend. Gerry, Eric and Jeremy again exceeded our expectations - welcoming, engaging, knowledgeable - you are a part of the HD Family if you engage with them.

An
Review №4

Second bike Ive bought from MKE Harley. They always take care of me and give me the best deal.

Ca
Review №5

This Harley-Davidson dealer is not in the best neighborhood. Most of the staff seemed helpful and friendly; however, the girl at the register seemed to get annoyed easily when customers asked for any type of assistance. We go to Harley shops all the time, actually visited 3 others while in Milwaukee including the one at the Museum and this was the only location we didnt purchase anything. The prices were higher even the poker chips were 3x more expensive and the clearance wasnt really marked down. I tried on a few different shirts; felt like I was a bother to the employee and was being watched like a thief.... with all the other Harley places near by would not recommend or return.

Ro
Review №6

Eric was great. I was checking out a trike... Not sure I can make the jump... He completely understood.. My knees are bad, and my Ultra is heavy. He made me feel comfortable, and think I have made the decision to jump.

Ti
Review №7

Staff was very friendly and answered every question I had on several models without the hovering feeling you get at most dealers. Almost every new model on the floor and a few interesting used ones up top.

Di
Review №8

The usual annual Harley fest, but only about 1/4 of the usual crowd.

Am
Review №9

Loved it here! The people were sooo nice. Were for sure coming back 😁

Tr
Review №10

Purchased my first Harley here and I couldnt be happier with my experience. Kendall was great to work with and she exceeded my expectations with my trade in. This was the most hassle free experience Ive ever had trading in a bike coupled with end of season savings so you could say Im beyond happy. I dont think Ill buy a bike anywhere else from now on. The rest of the staff was friendly as well as I met someone from each department when I purchased my bike.

Lu
Review №11

Good Rally, great vendors, and Silk to end the night. Be back next year.

Br
Review №12

Drove 60 miles or so to trade in my bike. Already approved to buy a new one. Got low balled offer. The bike I was interested in had a big scratch in it. Its custom paint job so we will spilt the fix to get it repainted. Cash in hand for modifications. Nice people but not ones I wanted to do business with. Still get emails from their business. Went to Madison, and they found what I wanted. Again cash in hand and got what I wanted. Plus just bought my son a bike from Madison HD. Milwaukee nice people, unwilling to negotiate or help.

Da
Review №13

Sales department some helpful. Sold me Harley Davidson sportster XL 1200 bad front tire and front wheel damage.

Aa
Review №14

One of the nicer Harley Davidson dealers and their customer service is top notch. It is way better then the dealerships in the Dakotas. The best part is they actually have fun with their bikes and do custom work to new bikes without a buyer asking them to. I posted pictures of one of the bikes.

Ke
Review №15

Love the selection of t-shirts, boots, jewelry & more. Very easy to find coming off the interstate and I will be back again soon.

Ki
Review №16

My husband and I just left, after looking at bikes for at least 20 minutes. We were interested in a specific bike and wanted to take it out for a ride. Not once were we approached or offered assistance of any kind.After 35- 40 years of various dealerships across the country, this was a first! And before you ask, there were only 2 other customers being helped the entire time we were looking. Wow!We’re on our way to shop elsewhere...

To
Review №17

Ask for Pete excellent salesmen. Tons of bikes on display.

Te
Review №18

Bought my 2002 Dyna from this dealer three years ago.I called Tuesday to get it serviced and was told they dont service bikes over 20 years old and they wouldnt service.1. The bike isnt 20 years old.2. This Harley dealership, which I bought my bike from, wont service the bike they sold to me.3. The person suggested I go to some random motorcycle service center, not a different Harley service shop.I recommended this place to my brother in law and he bought a brand new Road King a month after I bought mine in 2018. He lives in Madison and had several different dealers closer to him. Chalk this one up as a mistake of a referral.

ch
Review №19

They had some issues with there communication, but in the end I got a nice bike & after a few delays I received everything I was promised.

Ma
Review №20

Everyone was absolutely terrific to interact with. The process took time because it was so busy but each member of this awesome staff went out of their way to make sure the process was simplified and I was cared for. Definitely 5 star service!

Ke
Review №21

The sales rep, Eric, was courteous, knowledgeable, understanding of my needs.

Di
Review №22

Helpful staff, good selection of clothing. Just passing through wanted t-shirts.

St
Review №23

Gerry & Jeremy are the best! These Guys made my purchase hassle free. Ill go back to Milwaukee for all my parts & service.

Gr
Review №24

Very friendly, someone would ask me if I needed help around every corner, nothing wrong with that thanks

El
Review №25

Another location that I adore completely. Great service, answers questions, and great large selection. Did you know they also rent motorcycles. Get out to see you guys.

Ti
Review №26

Friendly staff. Condi in service is great. They donthere best to get your bike done quickly and get you back on the road.

Ch
Review №27

Milwaukee Harley Davidson had a motorcycle that I was interested in purchasing available for sale. I am pre approved, tier 1 credit, had pickup arranged, and inquired about the motorcycle online last week. The staff refused to answer any of my questions about the bike or any information regarding their purchasing process. I left a bad review on Facebook due to this and they immediate responded to my review but still refused to answer any questions about their used inventory. After a few hours of research on my own I found out that the motorcycle I was interested in sold today. I was ready to purchase last week! If your an out of state buyer this dealership seems to refuse sales unless they are high commission purchases. This has been a frustrating experience all around.

De
Review №28

Friendly, but incompetent. Purchased an ESP, HD Theft Protection, and many other warrantees with my bike. The contracts were presented in a very misleading way and the paperwork was completed incorrectly. I purchased a used bike and they logged it as a new bike, which limited the ESP by a full year. They misplaced my contract when I called to tap into the ESP. When I tried to cancel all other warranties I had to follow up every other day to obtain the cancellation paperwork. Word of Advice: Skip the ESP and warranties to save yourself the headache.

Se
Review №29

Buying a Harley? Gerry, Pete, and JR plus other staff in the shop can get it done and you will be out in the Wind smiling .Thanks Ozzie for having a 5 Star HD Dealership in the Hometown Of HD

Da
Review №30

Great dealer helped me with a replacement rain sock.

Li
Review №31

Great selection of motorcycles and clothing! Friendly helpful staff!

Br
Review №32

Excellent selection of bikes. Prices seemed fair on models I looked at. Nice staff at dealership to work with.

M
Review №33

The Last Harley Davidson dealer in the city of Milwaukee. I remember when Milwaukee Harley Davidson was on Fond Du Lac Avenue. That was a loooong time ago. The new dealership at Silver Spring and Lovers Lane (Hwy100) is great. Labor Day weekend 2018 Harley-Davidson is celebrating their 115th anniversary and every dealership is having a party.Although Milwaukee Harley-Davidson is among the best. Riding a Harley Davidson is a very visceral experience which if you desire to start riding you may want to consider a Harley Davidson.They are currently coming out with some new Harley Davidsons that are completely different from what you think a Harley-Davidson is, they are even coming out with an electric motorcycle, LiveWire. When these new motorcycles hit the market you can sure as heck bet that Milwaukee Harley-Davidson will be among the first to get the new machines. Happy 115th Harley-Davidson.

Pa
Review №34

Actually expected me to wait while the parts department unloaded a truck no way in hell will never get my business ever

Jo
Review №35

Way over priced for older bikes! Just like Calumet Harley in Indiana!

De
Review №36

I already did it was awsome everyone was very friendly

De
Review №37

I went to make an appointment to have my handle bars changed. I had to wait 20 minutes for help and only 2 couples were there looking at new bikes with only me at the service counter so it wasnt busy. And while waiting 4 more gentlemen came in for parts also. When finally helped I was given a long a** story about how HD will not be working on 2002 and older bikes next year. And when I asked why that is, he stated and I quote the young man you really expect us to look up and try and find older parts for old HDs?I was under the impression you guys worked on all HD bikes from stock work to modified work regardless of age, right on your site it states that. Your service counter guy made older HDs out to be junk the way he talked. What happened to being proud and supportive of your brand, its lost on this guy.All I want was to make an appointment and have my bars changed.He never did make me an appointment.And this is now my 2nd bad experience at Milwaukee HD. The other was I went to see if they could get me a HD Buell part and the service counter guy grabbed the parts book in front of me, flipped through the pages without looking at it put it down and said no. WT Hell is wrong with these guys, are their total A-holes to many of their patrons.Im just taking it to Suburban HD even if it is a longer drive, at least your treated with respect and they say the magic words, Hello, Im very sorry for the wait, well be right with you.Hell we werent even greeted by any employee at Milwaukee HD. I dont consider non smiling gent saying what do you need a proper greeting.

Fr
Review №38

The people are fantastic!! I always love coming in to Milwaukee Harley, for the clothes, parts and atmosphere °

Ed
Review №39

This dealership was the easiest to work with compared to a few others. The staff was very friendly and accommodating to my needs. I highly recommend them!

Mi
Review №40

EXCELLENT customer service at a busy parts counter!

Ga
Review №41

While I didnt end up buying a motorcycle, the staff is super friendly and helpful. They were able to point out a good selection of new and used ones that matched my needs. The facility is clean and laid out nice.

hi
Review №42

So cool...

Ch
Review №43

They went the extra mile for me Will use them again.

Mi
Review №44

Its a nice shop and had to pose in front of the barn!

Bu
Review №45

Lots of stuff here. Nicest Harley dealer Ive been to. Had some decent sales on apparel so I bought a few shirts. Staff was super friendly and not pushy at all.I was able to browse the bikes and when I had a question they answered it and moved on. Didnt linger around and pressure you. Really enjoyed that.

Er
Review №46

Have to say that I stopped in to pick up a couple of things for a friend i dont ride motorcycle s but they are really friendly and helpful people...

Ir
Review №47

Intertwined with American history, their own history, this is the story of how the Harley-Davidson began and where theyve been for over a century. Even if you are not a Harley enthusiast, youll still find this an interesting place to visit.

st
Review №48

Nice Harley dealer, friendly service.

Ja
Review №49

I emailed the dealer about doing a trade in. I received a call from Eric, the best salesman ever, within an hour. I headed up to the shop, he showed me the bike I was looking to buy and let me take a test ride. I fell in love. He supported me through the entire trade process and made sure that I was happy with the deal. He introduced me to the staff in each dept where they all welcomed me to the HD Family. It really is a Family, and Im proud to be a part of it. Thank you Milwaukee HD.

Br
Review №50

Awesome, helpful and friendly service.

Br
Review №51

Great place to visit

Th
Review №52

People are nice. The clothes manager with the English accent is very nice and helpful

Mi
Review №53

Everyone at the dealership was very knowledgeable patient... Made me feel real comfortable with the purchase worked with me on the price and financing everyone there was awesome

ro
Review №54

Big thanks to Cindy, Mike and Eric. This dealership really knows how to take care of their patrons. In town for a day and was no issue to get much need new tires and a tour of the Miller and HD mother plant while waiting. You Flippin ROCK!

Ru
Review №55

Best bunch of Guys and Gals I ever met.

Ke
Review №56

Knowledgeable staff and great selection of motorcycles and merchandise.

Ke
Review №57

Great. Service. Excellent selection!

Do
Review №58

Service was great and relatively quick.Have always had parts available on the spot and able to order one highway peg by itself when I lost one.

Da
Review №59

Great tie labor day weekend. Lots of vendors, food trucks, bands, etc. My son had fun axe throwing.

Gi
Review №60

Great friendly and helpful staff no hard pushy sale people. They let you enjoy and relax and help you with whatever you need from buying a bike to Clothing and parts.

Ro
Review №61

Awesome place come by bike helmet t-shirts or even just look at the wide variety of bikes they have everybody super helpful

De
Review №62

Excellent customer service. Friendly, helpful staff. Very clean environment. Stop by and see for yourself.😎

Da
Review №63

Great Harley dealer. highly recommend to see Kevin. was very helpful as this was my first bike.No complaints what so ever.

Jo
Review №64

We happened to be in the area of this dealership and just had the worst experience. We have been to numerous dealerships all over the country and this by far was the worst. First, they wouldn’t return an item I had bought from a Harley dealership when the item still had the tags. They said since it was bought from another store there was nothing they could do. Then after we shopped around and found some clothing, they wouldn’t even honor the sale sticker price of their items. Two let downs in one trip. We will be taking our business back over to Suburban where they have always gone above & beyond

Ly
Review №65

Great Harley Davidson dealership. They have a huge selection of new and used bikes. Prices on new bikes seemed around $5,000 cheaper than at my home dealership. They also have a large assortment of HD clothing and accessories. No pushy sales people, which was a big plus.

Jo
Review №66

Awesome they sold me with great customer service!

Ja
Review №67

Great products love the company and store

Ma
Review №68

Nice bike great service

Pa
Review №69

My experience was AMAZING, Ask for Nathan although the complete staff there is wonderful, Everyone was very helpful, informative, and professional, without being pushy

Au
Review №70

Great dealership. Everyone is always friendly and helpful. I have visited several times.

An
Review №71

Nice bikes, great staff lots of Merchandise to glance at and buy. Service department needs no help with how great there work is but Ill say it anyways great job all around Milwaukee Harley...

ro
Review №72

Great place to get a bike

co
Review №73

Nice Store

Am
Review №74

Absolutely fantastic experience! I was in town and after visiting the Harley-Davidson Museum I wanted to visit a store. I went to a store that I thought was open but it was New Year’s Eve and so when I drove up I saw that it was closed. I was about to leave but the service door opened and I asked the individual if I could look for a sweatshirt that I saw online. Despite feeling at first I was inconveniencing them I soon felt at ease with their friendly nature. They not only let me to look through their stores but they were incredibly kind, personable and helpful. I was determined not to leave empty handed and they ensured I didn’t. Again absolutely phenomenal customer service and they have definitely secured a life long customer in me. Thank you again!!!

Ga
Review №75

Nice selection of bikes, stopped in to view - thinking about trading up, Nathan was very helpful / knowledgeable. Pleasant experience -

Mi
Review №76

Service advisor Cindy did a good job of setting me up for service.

Do
Review №77

Great shop! Very nice internal layout. All the used bikes separate upstairs makes it very nice and very nicely displayed. Huge selection of new bikes and year or two old bikes. Salesman not pushy at all. Sales clerk super helpful and polite. Had a great experience here wandering around looking at new bikes and local merchandise. Sales staff not only super knowledgeable about the products but about area as well as far as other places to go places to eat and things to do locally. The shop is a definite must stop and see while you are in Milwaukee. Best shop hands-down I’ve seen while visiting Milwaukee city.

Er
Review №78

Went for the rally and it was Awesome! Got shirts for good price

Ge
Review №79

Nice place well laid out. Its a Harley Davidson dealership. A few new bikes for eye candy and a few used bikes. Tons of Harley Davidson merchandise as usual. Very nicely laid out though looks more like a boutique

Bo
Review №80

Went to the rally the band was good take it easy. Got the hamburger from the only foods and their and it was a soybean Burger tasted terrible me or my girlfriend did not finish it it tasted that bad.

Ka
Review №81

Great place

Ge
Review №82

Milwaukee Rally time again. Live music. Good time.

Wi
Review №83

Best place to get good ten dollar T shirts

Mi
Review №84

Parts dept is unorganized and unprofessional. Employee with a thick Australian accent was irritated both times I called for my part. Last time I waited 12 days called, same guy helped me and he acted like he didnt want to find were my god dam part is. This guy shouldnt be working there he should be at McDonalds . Unprofessional to say the least. Will not be returning ever again. My experiences at The House of Harley was 100 times better.

as
Review №85

I always receive great customer service. As a female I feel very comfortable and welcomed.

Be
Review №86

What can I say its Harley Davidson if you dont have one and your an american then invest they are amazing machines built in milwaukee

Ro
Review №87

Always a Great time at Milwaukee HD...

Da
Review №88

Excellent service. Never had my bike in for service there, but explained some problems I was having and that i have a road trip coming up in 5 days. Jay told me if i couldnt get problem fixed on my own that they could pick the bike up and have me ready to go for my trip! Needless to say even if i get the bike fixed myself (fingers crossed) i will be going back for anything i may need in the future.

Ti
Review №89

I rode in from Cleveland to meet my son who rode in from Kansas. I had a couple issues with my bike and the staff there was extremely helpful. Right away they dropped what they were doing to make it happen so I can leave in a couple days. The staff from the young lady at the front desk to Tom, John, Kevin, Carrollton and John at the parts desk was totally phenomenal. It was a great time there and I highly recommend there services. Thank you very much for your generosity and making me feel at home. God bless Tim

Ch
Review №90

Great people work here, always a pleasure dealing with the knowledgeable staff for players and service. Ive bought 3 bikes from them and been happy every time.

Ja
Review №91

Excellent service, offer to look up available parts at other local dealerships.

Ji
Review №92

Brought my bike several times for service fixed right in a timely manner.staff treated me well technicians answered all my questions.

An
Review №93

Extremely helpful and worked with me to get a deal done. Delivered the motorcycle extremely fast!

In
Review №94

2016 Harley Davidson rally

Pe
Review №95

Do DISCOUNT card really work???? FRASERS newcastle Australia yes, when buying bike at central coast harley-Davison no ?????card 2018 when bought no expiry date,pleases tell me yes or no .funny. FRASERS NEWCASTLE, AUSTRALIA DOES CENTRAL COAST HARLEY - DAVIDSONS DOES NOT??????????????????

Ru
Review №96

A must during Milwaukee HD Ralley

Wi
Review №97

So many things to enjoy here if you spent time reading all of the information and history on Harley-Davidson you could probably spend a week here. As a hog member Ive been here too many times to count because the admission is free. I moved out to Sheboygan and still love to make the drive to visit. Went here this past summer for the rally and had a great time and met a lot of great people all the staff at the Museum was very friendly and outgoing and would help you with anything you needed.

Ti
Review №98

Helpful staff and a vary good inventory of used and new bikes

Ri
Review №99

Tons of new bikes! Big dealership. Fun place! Friendly staff, not pushy, but helpful. Next to a comedy+strip club! Bike nights are a blast here on Wednesdays during the summer. Highly recommended.

Ma
Review №100

This place ROCKS!!!! TOP NOTH SERVICE, PARTS AND CLOTHING!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:11310 W Silver Spring Rd, Milwaukee, WI 53225, United States
  • Site:http://milwaukeeharley.com/
  • Phone:+1 414-461-4444
Categories
  • Motorcycle parts store
  • Harley-Davidson dealer
  • Motorcycle repair shop
  • Motorcycle shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations