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Reliable Auto Service
1737 N Doctor M.L.K. Jr Dr, Milwaukee, WI 53212, United States
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Reliable Auto Service
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Ka
Review №1

Honestly, I cannot say enough good things about Reliable Auto Service. It can be very difficult to find same day service in Milwaukee, but Reliable Auto Service was able to diagnose and fix my problem in the same day. Eric was very communicative, explaining all the issues, what it meant for my vehicle, and different affordable options to me. When I went to pick up, he even showed me the broken parts and how was impacting my steering and alignment. In the end, my car needed more work that he had expected, and he didnt even charge me for the extra part that he needed to purchase. When I didnt have my wallet, I was able to do the Apple Pay option, which was incredibly convenient! My car runs like a dream and I am looking forward to making Reliable Auto Service my go-to place for all things in Milwaukee! Thank you Eric and Reliable Auto Service mechanics!

Jo
Review №2

I just moved here about 3 months ago from Chicago. Tried different places on regular maintenance and I loved it here. Sebastian is awesome. Because of his customer service, professionalism, and quality work you now have two new customers. My Wife and I definitely will be coming for maintenance on our cars. Thanks again Sebastian for being amazing. I see Paul is the owner. Give Sebastian a raise, he cares about the customers. I will be back just because of him.

Mi
Review №3

Eric was able to resolve an issue that a Subaru Dealership and another local shop were unable to resolve. I had an evaporative issue that prevented gas from being added to the vehicle, an obvious problem. One shop actually blamed spiders, yes, arachnids. (That was Kruegers Auto in Cedarburg BTW. Dont use them.) Eric was undaunted by the claim of wayward insects, and did what an EXCELLENT Mechanic does, analyze the problem and determine a solution, (preferably without blaming insects). Eric did just that, and in the process resolved MY problem as well as showing how it ought to be done. Well Done Sir!Gratefully,Mike Shepard

Gi
Review №4

I had some last min car problems and I called a few places around the area. They had a full day and still managed to squeeze me in and get me out as soon as possible. The owner was extremely nice and I am so thankful he was able to get me in last min. I will definitely be coming back and will be recommending this place to many people!

Da
Review №5

My daughters suv broke down in downtown milwaukee. Reliable Auto was excellent to work with. Kept me up to date on diagnosis, cost estimate and repairs were made quickly and very affordable. Great place! Super to work with. Definitely use them again!

Ra
Review №6

I was having Car problems so I just gave them a call I wanna sit here and tell you this man Eric sat there over the phone and explain to me the issues of my car even research and tell me what my best options was I didn’t feel like I was talking to a mechanic I felt like I was talking to family honest and true that’s all you Ask for when it comes to your Mechanic

Jo
Review №7

Always a pleasure to do business with a great business, especially one that you have faith and trust, such is Reliable Auto Service. Many many many years of experience with them, always great.

Ja
Review №8

Very helpful good mechanic thx for looking at my vehicle

Am
Review №9

I had an exceptional experience with Reliable Auto. They were friendly and helpful on the phone, their shop is clean and welcoming, and they explain things really clearly and well. Over and above all of that they explained that costly repairs others had recommended werent needed and fixed what actually needed fixing at a fraction of the price without sacrificing safety or quality. I used to work at an independent garage, so feel super confident in speaking to their very high quality. Theyve created a long-term enthusiastic customer!

Ka
Review №10

A good local place with good prices. Knowledgeable and professional. Would definitely recommend.

Ke
Review №11

Awesome, knowledgeable, service in a timely manner! Will definately go here in the futute for my car needs!

Sa
Review №12

Fast...got to my problem right away.

Ca
Review №13

Eric was super professional in helping me resolve a minor car issue and an oil change. His prices were competitive and the work was done quick. Were lucky to have Reliable Auto downtown.

Br
Review №14

I dont typically leave reviews, in fact this may be my first, but I felt it was necessary to highlight the team at Reliable Auto Service. I moved to Milwaukee only 2 days ago and I woke up this morning to find my car had a flat tire. After putting the donut on and taking it to the shop, I believe a guy named Eric helped me. He patched my tire, put it back on my car, and checked to make sure the pressure on all the other tires were good- and the icing on top was that he didnt charge me! It took him maybe 10 minutes and he could have charged me whatever he liked as I was in a pinch but that simple act of kindness gained them a customer for as long as I live in Milwaukee.

El
Review №15

Eric at Reliable Auto Service was great. My car had more issues than the ex you hope to never see again in public. Eric broke down everything which needed to get done and gave his honest opinion on what he would do. I will definitely come back here when I need work done again.

Th
Review №16

We flew to Milwaukee from out of town to see our son who is in Milwaukee for the summer. We were scheduled to depart later in the day to drive with our son to Minneapolis using his car when his ABS light came on. We were staying at a nearby hotel and stopped by Reliable Auto Service, without an appointment, hoping they could fit us in to check the car before our 5 hour trip. Eric was friendly and accommodating. It turned out to be a faulty sensor and they fixed it that morning so we could go on our way. The price of the repair was fair and he was wonderful to deal with. I feel comfortable having my son 12 hours from home for the summer knowing that we now have a garage he can go to should he have any automobile issues for the rest of his stay and I would highly recommend them to anyone. The facility was clean, service was prompt and timely, and Eric was very knowledgeable and accommodating. I wish they would move east so I could use them to care for all my vehicles!

La
Review №17

My son is a UWM student and his car needed emergency maintenance. Reliable Auto got him in right away and I was able to coordinate the deal over the phone with him from 90 miles away. They even offered to take my sons car to him when they were done. Price was about what I expected, not too high. Highly recommend them!!

Tr
Review №18

I have taken my car in a couple times for service. Quick turnaround, competitive pricing and great customer service. Highly recommend.

Me
Review №19

Great service, fair prices, and he offers really good advice for car owners who don’t know anything about cars (hi, yes that’s me). 10/10

Su
Review №20

I was referred to Reliable by a friend since Ive relocated to the east side in 2017. It was then owned by Paul, with the family business for 30+ years. Very good mechanic, provided me with a custom itemized envelope that recorded all car repair transactions. I also appreciated that they let me use their loaner car. A pristine Toyota, I believe. Well, Paul has now retired and now Eric is the new owner. Wonderful man & mechanic, great customer service. I would recommend Reliabe Auto Service without reservation.

Ia
Review №21

Eric is just a great guy, the he works hard and seems like a genuine kind person. The prices are great, and he got me back on the road two days quicker than the last place I went for the same problem. Couldnt recommend more.

Wu
Review №22

Eric and his team did a great job for an affordable price

Ke
Review №23

These guys really get the job done correctly! They did an exceptional job taking care of my car. I had an oil change done and now I wouldn’t go anywhere else !

Al
Review №24

Great, friendly, and knowledgeable service. You will feel comfortable leaving your car here and confident that the job will be done right - and trusting this mechanic is a great choice. I have had 2 perfect experiences here so far and Ill keep coming back!

Ka
Review №25

I am more than pleased with the service at Reliable Auto Services. Even as a first time customer they took care of my car (brakes needed new rotor/calipers/pads) and went about in the most professional way. Also they were very friendly. Thank you to Reliable Auto Services, you saved my graduation weekend!!

Mi
Review №26

Easily the best service Ive received at an auto repair shop in Milwaukee, and at pretty fair prices. Having been here for a few small-moderate repairs, no question this will be go to auto shop for as long as Im in the area.

Sh
Review №27

The staff at Reliable have worked on all of my vehicles. I only trust them. Today they put new tires on my Jeep and fixed the issue that the dealership tried to fix 3 times already! I would never go anywhere else (clearly I have and I learned). They are professional, honest, and efficient. Thank you Reliable Staff, you’re THE BEST!!

St
Review №28

My truck broke down in downtown Milwaukee and being unfamiliar with the area I looked up some options and fortunately came across Eric at Reliable who was great to work with from start to finish. He helped accommodate my situation and was prompt and fair. I would recommend him and his clean shop to anyone. Reliable says it all I guess.

Je
Review №29

They will make sure youre pleased with their results & you can bring your automobile in without an appointment but Im an appointment person.

E
Review №30

Eric and Courtney repaired my car’s detached splash shield at no cost. Very friendly and efficient services. 10/10 would recommend

Na
Review №31

As honest as the day is long. And very competent. One of only two shops I trust completely with my car.

Su
Review №32

It was a great, friendly, and professional service! I will definitely come back!

Aa
Review №33

I was so sad when Paul told me our Mazda was on its last legs-not for the car, but because our other is a VW and Reliable doesnt do Euros. For the four years preceding, Paul and company gave us fair and honest assessments and always delivered what they promised. They kept our car in top shape, and advised us on upcoming maintenance issues. They were fast and thorough, and super easy to work with. Cant wait to get another car we can take in to Reliable!

Yo
Review №34

I absolutely can not say enough about this company, they continue to go over and beyond when providing quality car service and customer service. They always manage to provide total care at affordable cost. by far my favorite car repair provider.

Ja
Review №35

These guys open early (7 am) and did an amazing job when my Ignition Coil and spark plugs went to hell. They even reminded me I needed an oil change (was 2000 miles due, had sticker in my window). All in all they came way under my budget at the end of it... will definitely go back.

St
Review №36

Reliable Auto Service is really just that. Reliability is all a service shop like this has achieve. For all of us that are not car-knowledgeable, RELIABLE AUTO SERVICE is the perfect business, as they are honest, hardworking,and, of course, RELIABLE.

Ka
Review №37

I had a flat tire on a bitter, cold winter day. They fixed the tire and offered rides the same day. Other shops turned me away, but these guys fit me in. Great customer service and reasonable pricing. Id recommend.

Ry
Review №38

I had a broken sway bar link on my Jetta. They dont usually do anything with European cars, but Paul was kind enough to help me out. I was in and out in less than an hour, and was charged a very fair price. I would absolutely recommend them to anyone looking for an honest, customer focused mechanic.

Ni
Review №39

Seems like great people work here! fixed my car door, which wasnt closing properly in about 2 minutes, free of charge. Will definitely be going back for service here in the future.

Jo
Review №40

Its easy to mistrust auto mechanics, but not here. Eric was clear from the start and made no attempt to upsell me on anything.Accomadating, affordable, and dare I say, reliable - happy I found my mechanic in Milwaukee!

Me
Review №41

I spent 1500$ here to get what I was told I absolutely needed to get done, on a car that was less that 5 years old. I was given a guarantee that I’d have NO problems relating to the issue they were going to fix. 4 weeks later the exact same thing happened.I called and was told there is no way that what happened was their fault — blaming me when I’ve done nothing but drive my car after they worked on it.It’s disappointing that they give “guarantees”’to customers paying that much, and 1) don’t fix the problem and 2) do not address the problem when it’s brought to their attention.Now I am out $1500 and need to purchase a new vehicle. Very upset with my entire experience here. They were all very nice and seemingly easy to work with, but now I have been swindled out of my car and my money.They should not make guarantees if they cannot back them up.

Ca
Review №42

Waiting list for services.

Cl
Review №43

Its close to my job. They do good work and are nice people.

Cl
Review №44

Always timely and exceptionally kind! Eric will make sure that each customer is well cared for and treat your car as if it were his own!

Mi
Review №45

I blew a tire driving through town and called a few repair shops to see who could fix it soonest. They had me in and out in 20 mins, were the cheapest by far and were very friendly in the process. No complaints, would trust them with auto work again.

Ni
Review №46

My husband went there for a simple problem since we’re from out of town. Poor customer service skills. Said he couldn’t help us and suggested we go to hardware store.

to
Review №47

Great efficient service. Always provides professional and fair advise. Never looking out for themselves, always the customer. Would recommend to anyone.

Tr
Review №48

Eric is the man! He worked on my Jeep during one of the big snowstorms and got it finished the same day! He called before doing any work and gave me different prices and options. He also helped us out with my girlfriends car when she was in an accident. Could not give any higher recommendations!

Sh
Review №49

Absolutely NO!! customer service.. wouldnt recommend taking your vehicle there

An
Review №50

Been taking both my cars there for a couple years now and always feel good about the service. Fair prices and knowledgeable mechanics.

Sh
Review №51

I just called to ask if they did emissions tests, the man on the phone replied no, and without me asking, he asked where I was located and directed me to a nearby place that did. Excellent customer service.

Te
Review №52

Gave some good advice.

Or
Review №53

Friendly, competent, genuinely reliable auto services; I recommend them all the time to friends and neighbors.

Ha
Review №54

I received fast and friendly service. The mechanic stayed late to honor my time constraints.

Do
Review №55

Great mechanic, fare prices

Ri
Review №56

Honest auto repair!

Pa
Review №57

The owner, Paul, is fair, reasonable and knowledgeable.

Ra
Review №58

Superb service

Information
1 Photos
58 Comments
4.8 Rating
  • Address:1737 N Doctor M.L.K. Jr Dr, Milwaukee, WI 53212, United States
  • Phone:+1 414-263-9119
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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