This was my first ever visit to a Mercedes-benz service center, and I can honestly say I was a bit nervous and didn’t know what to expect. The service manager greeted me initially and checked my car in. They listened to the issue that I expressed patiently which I appreciated. I felt like they were very straight forward with me about the services they would do to the car and how long it would take. When I came back to pick up the vehicle everyone was very polite and pleasant. I’m not sure what a better experience would be like! Well done!!

The service at this dealership was excellent and what one comes to expect from Merceds Benz. My service technician, Pete, was knowledgeable and concerned about the issues with my vehicle. But he made sure the issues were resolved correctly and expeditiously. I was back on the road as quickly as possible.

Very disappointed. We negotiated and came to a purchase solution on an Audi R8 2012. I told the salesman I would call back in the AM to finish the deal being that it was late in the day and a holiday. Me and Rob was good on the total cost etc. I called back today and was told that car was sold to someone that test drove it yesterday, later this afternoon I called back to confirm if by chance the car was set aside for me based off our agreement, only to learn it was sold to a sales manager. Very disappointed. We were not given a courtesy call or nothing. In my 30+ years of government service, I have never witnesses such behavior towards customers. Very disappointed !!!!

It was not explained to me what they did the car, the things I requested was not done, some thing else was done. The service representative kept waiting in the waiting area, and never showed up and then asked to pay and look for the car in the parking area. You would expect a better service from Mercedes Benz.

My Mercedes dealer made my trade-in and purchase as easy as possible. Dealership personnel were extremely knowledgeable and helpful, particular the sales professional. Outstanding client experience!

I had a good experience with them they have excellent service I will be going back

They are there for you! Love Love love. Thank you.

I had a great and hassle-free experience getting my car repaired at Mercedes-Benz of Milwaukee. I didn’t have to miss a step with the loaner I was provided. All the transactions went as smooth as silk! My car was fixed and even a little detail I forgot to mention was identified and brought to my attention and addressed satisfactorily! Peter did a great job! I given them 5 stars!

My vehicle has now been repaired. Waited for parts coming out of Texas for over 1 1/2 weeks. Dealership provided me with a loaner and I appreciate it. I believe that the dealership personal needs additional training. Communication skills are a key to our Success, will they fail? Or will they install a constant improvement policy? Selling vehicles is a priority, but servicing them and getting repeat business multiple times is more important from the clients. Thank you.

It’s team is second to none. Professional yet friendly. Also prepared and efficiently.

Very professional upscale dealership. What you would expect for a premium dealership.

Everything went well for service B plus a couple other issues. The car is a great drive& looks great after its wash.

On Monday 7/26/2021 our Mercedes Benz broke down with family and kids in car on I-94 near kenosha. We had the vehicle towed to the nearest Mercedes Benz dealership in Milwaukee at International Autos Group in West Allis, WI. The car reached the shop around 3p. We spoke with service rep Peter. He told us that the shop was backed up but he would get the car in the shop for a diagnostic report so we could know what happened with it. Asking if they provide loaner vehicles while we wait without our way of getting around we were told only 2014 or newer model customers were provided loaners. We stayed overnight in the area waiting to hear on the car. Basically, the car showed up to International Autos Group on Monday 7/26/2021 and was picked up by another tow company the following monday 8/02/2021 an entire week later because the car never made it into the shop to get diagnosed. Yet the entire week the service rep Peter ensured me each day it was in the shop being looked at to find out they never even looked at. By Friday, 7/30/21 I called in the morning to speak with a Supervisor who also was named Peter. He apologized not knowing why a diagnostic would be taking so long and looked into it. He got back to me right away around 9a and told me the car would be in the shop today and I could expect to hear from him by 1p. At 1:30p, still no call. I went to the shop and waited in the service area to speak with Supervisor Peter to get an update. While waiting I was sitting with another service rep. This rep was friendly and understanding that I need my car and wanted an update for it. He joked that Service rep Peter has a one track mind and if he was handling the repair it would have been done much sooner. After about 15 mins, Peter the supervisor came out to speak with me to tell me that they are very busy and still hadnt gotten the car in the shop. He was frustrated with me for being impatient because he told me he would call me at 1p and its not only 1:30p. I tried explaining that I have a family and we need our car. We cant keep waiting around, we could have taken the car somewhere else all of this time. I was told by the Supervisor Peter that this wasnt working out and I had 24 hours to get the car off the lot. On monday, 8/02 the car was towed to Zimbrick Mercedes in Madison. We were provided a brand new car as a loaner no charge. We had a full diagnostic report the next day, tuesday 8/03/21. Highly recommend Zimbrick in Madison. Tim took care of us in Madison. Both Peters of International Autos Group in West Allis provided very poor service to me and my family.

Mercedes Benz of Milwaukee has totally changed the car buying experience for us. They were laid-back, friendly, and knowledgeable. The salesperson was never pushy and let the car speak for itself. From start to finish he made the buying process easy. He answered all of our questions and never pressured us. He went above and beyond with excellent customer service. Mercedes of Milwaukee is awesome! Thank you!

They provide regular service on my MB C300 and went out of their way fixing the brakes and cigarette lighter which was not part of the service scheduled for that day. Awesome work getting everything done in one shot.

Good service! Wise enough to order required part PRIOR to service appt!!

IA facility is immaculate and the service was performed within the prescribed time. I was especially pleased with the car wash even when the service event was for a safety recall. People were very courteous and waiting area well stocked and inviting. I would have liked to have seen better provision for social distancing.

Im not your typical Mercedes Benz owner, nor do I have a boatload of money to spend at a dealership. With that in mind, I can honestly say my experiences at Mercedes-Benz of Milwaukee have been fantastic. Peter Markut in the service department is fantastic. Hes professional, personable, and customer service driven. He actually drives the same older model C-280 I do and understands how to balance safety with costs consciousness.

James was great! Extremely helpful and pleasant to work with.

Was here with a friend, he got a good deal and I am happy for him.

Took my new GLC in for initial setup and the service was great, plus they helped explain a user interface issue I had and made sure everything was perfect before I left the dealership. Thanks MB of MKE

Peter in the service department has taken care of me twice now. Always appreciate his responsiveness. Great service.

Loved my experience here! Found exactly what I wanted and more! After driving home after the purchase of my car, I noticed a scratch in my rim, I called the dealership and they took care of it right away with outstanding service! I shopped around multiple dealerships and this is the only one who truly worked with me and valued my time. HIGHLY recommend coming here to get a car. Mercededes-Benz of Milwaukee - thanks for everything

Great customer service, they diagnosed the problem and completed the job in a decent amount of time. My car is riding like new. This definitely will be my go to place for repairs on my S550.

Ive purchase or leased four Mercedes and one Porsche from Ivory Dabney at International of Waukesha since 2003. I felt I was treated very fairly and her knowledge of her products was excellent. There service department is excellent, there service managers go out of there way to help with even the smallest of issues. Ive felt very comfortable with international Auto and will return again when I purchase again

Excellent Service. Excellent demonstration of all the features of my new vehicle. Courtesy, professional and very responsive. Would highly recommend.

Great experience! Mercedes-Benz of Milwaukee found me a great car for my lifestyle. Easy process to get approved for finance options and they provided me a great rate. Everyone I spoke with or worked with were very friendly and accommodating. A+++

Excellent service provided by this dealer for my 2019 GLS 450 maintenance. I love the attention to details and customer interaction by the service advisor James Burrow. Inside the customer launch the place was very clean, very comfortable to sit and wait. What all I recommend this location for all your Benz service needs.

First oil change Peter was very helpful he answered all my questions. Peter was very efficient. The service area was clean with o clutter. Pat the cashier was also very friendly. I left feeling very good about having my car serviced here.

We just recently moved to Milwaukee Wisconsin and we are so fortunate to have found Mercedes-Benz of Milwaukee as the experience of buying certified used Mercedes GL 450. We first were introduced to the floor manager who showed us the cars we were interested in and helped us to get the SUV we were interested in. The condition of the cars and the fair prices let us to buy it immediately without having to look any further. Finance was also awesome and we really appreciate their help in getting the good rates as we needed to close the deal that night pretty fast. We would not hesitate to send any friends or family to this dealership in the future to buy their Mercedes.

Great service and attention to detail. Went above and beyond to clean the interior windshield as well. Love this service department.

I had one of the easiest transaction ever buying a car from Mercedes-Benz of Milwaukee. I have purchased cars in other places. But The professionalism here was awesome. I want to thank the sales staff for the awesome customer service of helping me pick my Benz. they were so helpful and their patience was great. Also thank you to the finance manager, for working his magic fingers in the process of getting me into my MB. again thanks guys for everything!!!

Easy to schedule my service appointment. Car was quickly serviced.

SIMPLY AMAZING!!!!! Im so thankful that I chose to purchase a Mercedes GLB from International Auto in West Allis. The service is exceptional.. they really do roll out the red carpet for you. EVERYONE and I mean EVERYONE is extremely helpful.... from the receptionist Debbie, to Cassandra in the financing department, Peter and Shawn (technician) in the service department and Keith in sales. THANK YOU for providing the highest quality service to ALL your customers. Give them a call... you WONT be disappointed!!!

Overall great experience just cleaning the car from inside needs a lot improvement!

My wife and I purchased our first Mercedes today from Mercedes of Milwaukee near 108th st. Our sales rep was fantastic. He was prompt, professional and very knowledgeable about the vehicles. Everything you would come to expect from a Mercedes sales rep. He assisted us in making the right decision on which vehicle was best for our needs. The process at Mercedes-Benz of Milwaukee was very easy and we left feeling very satisfied. Thank you again for all your help and professionalism.

Negative - owed the car for 2 months now. They didn’t disclose the car had been smoked in when I asked. They sprayed the car with something to cover it up. A few weeks later after I bought the car it wore off and the car reeks now. Slimy I even had a car inspection done and they didn’t pick up on the smoke. The area with the scratch they said would buff right out. Well after 2 touch less car washes it Is clearly visible.Positive. They had the paperwork ready, didn’t try to sell me any of the prepaid maintenance packages. They filled the gas tank.THIS REVIEW IS FOR INTERNATIONAL BMW NOT MERCEDES.

Everyone was amazing to work with. Made the whole process as easy as possible. Also my car was delivered at my office and I’m loving it! I wouldn’t hesitate to buy from Mercedes-Benz of Milwaukee again.

Great experience! Awesome customer service and professionalism! I honestly wish I could give them 10 stars!

I have to say, Mercedes-Benz of Milwaukee is a class act. During Covid 19 the service manager went above and beyond to make sure I feel comfortable and reassured for all my service needs. The most recent was the full detailing of my CLA250, she came back just beautiful should be sitting on a showroom floor. If there was a higher rating I would have given it. I would like to personally thank you and your team. Thank you

Peter and his Team continuously exceed my expectations when serving my vehicle! They go above and beyond to ensure your are informed and your extremely satisfied. Their awareness of customer service and vehicle Mantainence never disappoints!

This was my first time having my GL550 serviced. It was purchased used from this dealership earlier in the year. Experience was very good. International Auto will receive my business in the future.

Awesome staff and great establishment. Joe Green definitely made my experience the best. Got me into my Mercedes when other establishments couldn’t. Definitely will be referring family and friends.

My girlfriend and I stopped to test drive a c300 sport and the salesperson helped us throughout the whole process. We had been looking for a benz for a while and we decided to give Mercedes Benz of Milwaukee near 53227 a try. Out of all the Mercedes dealerships around this by far has been the best! Staff was excellent, super friendly, very informative and went above and beyond. We are extremely happy with the purchase! Thank you Mercedes Benz of Milwaukee!

Great service from James! Checked in immediately. Comfortable waiting area. Service took much less time than anticipated.

Thank you Phoenix for making my buying experience at Mercedes-Benz of Milwaukee a wonderful start to enjoying my new GLC 300 SUV. Everyone involved in the process was very professional from the start to the finish!

Mercedes Benz of Milwaukee handled my car buying purchase like a boss! I had lower expectations based on the reviews and I have to say I had a great experience. If you are looking for a Mercedes and live near Milwaukee, visit these guys for the best selection of cars and the best staff. Thanks for everything.

Bait and switch. I made an appointment for a transmission flush. They quote me a price of $650 on 2 different occasions in writing. After the car is in their shop, they call and tell me that the price will be over $900. They had all the details of my car like the VIN so they knew exactly what the cost of the service should be. Needless to say, I did not have them perform the work and I will go to another dealer for service.

Courtesy always. Promptness. Responsiveness. I have a great connection with Peter Markut.

International Autos consistently performs exceptionally well. They are friendly and efficient, and things are done exactly as they should be.

Kind and Courteous fix my car right the first time with no issues

My first time to visit IAG after 10 months living in milwaukee. I moved from Savannah ga to milwaukee wi last Nov 2019. My car is due for service and choose this dealership since the location is nearby where I lived. I met mr. Peter Markut, the service mgr who was nice, friendly and very accommodating directing me towards the door to get my vehicle checked in. I had an excellent experience at IAG. Mr. Peter Markut is very honest dealing with his client. I learned from him that I have a prepaid warranty back in Georgia that I dont know for all those past years Im paying the services rendered due each time I visited them. I feel bad with the MB auto service in Ga for overlooking my warranty. The service mgr dept headed by Mr. Peter Markut was amazing that I dont have to pay for the services rendered today because of the prepaid warranty I have with my car. Mr. Peter Markut did a great job. I highly recommend IAG for your future service.

Need a Mercedes near Milwaukee Wisconsin? Look no further! Great group of people! I had a good experience. C300

I would like to say that my experience with this place has just been horrible on multiple occasions. First, I ordered a part to put on my vehicle from the parts department, and they gave me the wrong part. I had to get 500 dollars worth of work for a 5 dollar part and a 130 dollar tow. I purchase a new vehicle I here a bad grinding noise I call to make an appointment and its almost a month to get a loaner and get my vehicle in. So I had to take it early because the grinding noise was unbearable. They fix my vehicle and then send it back without even cleaning all the built up brake dust. I ask them why didnt you get all the brake dust build up, they were like we tried. You would think you pay all this money for a BMW that the service would be better. I will never purchase another vehicle from them again.

Wait list for vehicle service is anywhere from 2.5 weeks - 1 month out for a simple oil change. If you have an urgent service emergency, you can forget it.Ive brought my vehicle in for a random rattle and after 4 tries, they still couldnt locate the source. After researching reviews online of my vehicle type & year, I found the source myself: the sunroof. Being a Mini dealership, they should have seen this condition many times over due to how many reviews I found online, yet they had no clue.Chicagos Mini dealership is far better, both with customer service, price and service availability.

This was my first experience at International Autos Milwaukee and the service was excellent. I waited for my vehicle and I knew it would be an afternoon affair, which I was prepared for. Car was delivered as promised and washed. Thank you for a very happy experience.

Great staff. I did not buy my car there, but I did buy an extended warranty from them. I sold the car early and cancelled the warranty. The girl ( sorry I forgot your name ) in finance did a great job handling my refund.Many Thanks

Very prompt in answering any questions. Keith Dabb was on point with service.

Great customer care. Fast service on the car. Thanks and much appreciated.

Wow! I can’t believe what amazing customer service I have received from Cassandra Castro at International Autos of Wisconsin. She takes the time to answer all of my questions fully and also explain the benefits of products. So rare to have this level of customer service! I will look to her first when making another purchase as well as referring my contacts her way. Great job!

Joe Green is a straight up salesman and efficient with your time. I highly recommend him if you are looking for a Mercedes!

Our salesman Joe G is awesome. Highly recommend!

I always bring my car here. I get great service always. This time was exceptional. Thank you.

Very good experience and very timely thanks

Peter Markut is very professional and considerate of my needs. I trust his advice regarding my vehicle.

My Gl450 was dead in the water when ignition didn’t recognize my key. Car had to be towed to dealer and Peter ordered new key and coded to car. Very professional in responses on status and job completion

Gave me a car until they took care of the problem... and they took care of it very quickly and let me keep the car until I could bring it back..... service department was very goodjust a suggestion the mint on the pillow would be nice if they washed and vacuumed the car... I took my car to Pulera in Kenosha to get my bumper fixed and they washed it vacuumed and left a cookie and a shopping bag on the sit💝💝💝When you walk into the show room It’s a Mercedes-Benz dealership....someone should great you ... instead of trying to find someone to help you and when you do they don’t get up out of there sit say hello can I help... or even walk you over to where you should be going.... That’s customer service I guess....they must be busy with the COVID-19

I used to work here and I can tell you from experience that it is the place to go if you are looking to get a Mercedes at a great price and more importantly, with amazing customer service. All of the sales people, especially Ron are amazingly knowledgeable and can find you your perfect fit, and once you close the deal, Cassie in finance, will help you through the paperwork with the type of care you just wont find anywhere else!! 5/5 cant wait to purchase my first Mercedes!!

Very good purchase experience. Strongly recommend.

My husband and I purchased a 2016 BMW through International Autos in Milwaukee. Our client advisor Andrew Leslie was great to work with from start to finish. Andrew was very knowledgeable about the vehicle features and design, he was responsive and great to work with. We also worked with Mo in the finance department. Mo was also professional and courteous and great to work with. We will continue to have our vehicle serviced through International Autos as a result of our very positive experience.

Excellent customer service

International Autos is the only dealership I use for my vehicle purchase. I’ve bought at least a dozen cars in the past 10 years. Now, Despite having moved from Milwaukee 3 years ago, I still do business with them. I don’t even bother comparison shopping because I know I’m getting the best deal. Cassandra Castro is wonderful and has made each purchase effortless. She has arranged my new vehicles to be delivered to me and my trades picked up from my home. Will continue doing business with them.

Peter was absolutely wonderful. Great service and attentive. Thank you!

Bought a used MB here and I couldn’t be happier with my purchase! John, the sales rep that helped me is very attentive, caring and cares about his clients. He went out of his way to get the car for me, showed great communication skills and provided excellent service. The finance department did a great job at getting me the best possible deal! Thanks Cassandra :) My used car came with some dings and John arranged for it to be repainted at no charge to me! Everything to keep the client happy. I am definitely coming back in a few years to trade this car in and get a new one. Thanks IA, you earned a new loyal customer now!

Everyone was so wonderful to work with especially Sheila from sales and James from service and Sales Manager Keith will definitely keep International Auto Group in mind for my next vehicle.Thank you for taking such good care of my car.Great experience would recommend to anyone to buy a vehicle from them!

The showroom is very clean. Not that many clients in the showroom. Did not get greeted when we walked in or even get acknowledged when walking into this location. Free water and drinks in waiting area. Being greeted in any establishment makes someone feel welcomed. They need to work on that.

Mr. Rose is the only person you should deal with there! DEAD FREAKIN SERIOUS!!! Putterman is the happiest demon I ever seen in my life. He gets mad because you wont waste your money on the price hes telling you to pay to fix it. Coward!

The easiest car purchase ever! Its the first time in my life that I was offered a fair price for our trade-in. The salesman was very knowledgeable with no pressure tactics. Mark made every effort to make sure we walked out of there happy. Everyone at the IA center from BMW to Audi were friendly and accommodating. We got a great 2014 Mercedes and my wife is ecstatic! We traveled to West Allis from Janesville and feel it was totally worth the trip.

Today, my family and I got a rude treatment at the Mercedes dealer. We just hesitated between the two models, and finally I told the sales that we only want to test drive c300. The answer to the sale is that he didnt have time to take us to test all the models. What does it mean? ? ? ? Are you doing business and treating guests? We look at the car with a happy mood, what is the treatment like this?

Excellent experience purchasing MINI Certified 2014 Countryman! Garland, Rory and all the staff really made this a smooth transaction as we transitioned from a base model MINI Coupe into the All4 Turbo. In our world, the only MINI is the 6-speed stick and they had it. Rory even threw in a few surprise goodies to ensure the smiles on our face remained long after we drove off into the sunset!

If youre looking for a luxury car in Milwaukee, check out International Autos first. These dealerships are gorgeous, extremely knowledgeable employees but see Mike Bamke for anything you need, especially a BMW. Great service from him, got me in and out and made sure to park the car i looked at next to what I have just to see the difference. Intend to buy from him again.

BEWARE!! BEWARE!! Do NOT bring your vehicle here!! Check out B.B.B on their service department . I wish I would had. I found out that the bad reviews are ACTUALLY TRUE!! I went for a small leak that I knew where it was coming and they fixed that but after picking up the car my check engine light came on and my car also smelled like burning oil. I checked under my car and now was leaking from areas in the motor that weren’t leaking before. I called and now I needed another gasket that was more expensive then the one I needed fixed and the check engine light was do to a O2 sensor that they must have hit with something in order for it to go bad and wanted to charge me $700 to repair. I repaired the sensor myself for $100 and noticed that it had been tempered with because there is no way where the sensor is positioned in my exhaust system that it would be damaged the way it was. It seems to be hit a couple times by something to cause it to fail. To add to this I had them fix the other gasket that they said was failing after and when I picked up again still smelled like burning oil. Now it was supposedly another $2000 oil pan gasket which they confirmed was leaking. I went home and cleaned all oil out of my engine because they didn’t and since then NO oil smell and NO oil leak from oil pan which they supposedly confirmed. Do yourself a favor and go somewhere else. This was 4 weeks of headache and stress dealing with these crooks. PLEASE TAKE THIS ADVICE!!

My daughter and I visited and we where treated very nice. My daughter is a 9 year old with Asperger Autism. She is in love with car and not just any car. She is in love with the Mini Cooper s or the countrymen coop. The gentleman that treated us was very nice to my daughter and very patient to answer all of my daughters questions. Thank you for your time

Purchased a used vehicle that was used for a trade in at the end of July. When I purchased the vehicle it took a while for the paperwork to be processed seeing it was the end of the month and trying to make an appointment with sales manager was hard to do. I was advised of this by the sales representative and so I went home and came back to finish the paperwork. Five days later the check engine light came on and I brought it into Auto Zone; it tested as being the catalytic converter. I reached out to the company the same day and mentioned I was a bit disappointed the light came on so soon after purchase. I was asked if I purchased a warranty plan but was never asked if I wanted to purchase one at the time of sale. I was told to talk to the manager of the service department to see what they could do. I left messages and then called again and spoke with the manager who told me he would get back to me. I waited another week and left more messages, finally I went in and talked with the sales manager who told me they would work with me if the light came back on with in a reasonable amount of time and signed and dated the paper. The light came back on again 2 months and 7 days later for the same problem. When I called the company they said the sales department could not help me because too much time went by but the service department could maybe help. They called back and said the total price would be just over $1,650 which included the $400 labor discount they claimed they were giving me because of the catalytic converter issue. I shopped around and that price is super expensive. I was able to call another place and they quoted me the same price without including a $400 discount. I am sad they were not able to work with me and provide a cost effective solution seeing the issue originally 5 days after purchase and at the time they were willing to work with me. I thought they would have worked with me a bit more because in the end the only cost to them would have been the pieces, which I offered to cover full price. At Auto Zone I was quoted between about $400-$600 for the pieces. I will not do business with them again and am now spreading the word to others.

I wish I can separate service and sales. It was a pleasure to buy a car, but it was always some issues with service. In addition to oil change etc I have visited IA MB service (on 108 St.) center 3 times and every time was problematic. For instance, you can bring your car and when you show up to pick it up, you can find it at the same place in the same condition since they simply forgot about it... Last time (James Burrow was MB staff) I had an issue with check engine and 2-3 days after I brought a car I was told that I have another code. How it is possible that you cannot tell me about this when I bring the car? When I asked to fix another issue, I was told that it was OK, but no one even looked for it. When I complained about this to manager (Peter), he promised me to check this and call me back (twice) but did not call me back... I hope that representatives of Mercedes-Benz read these reviews, this since it is probably the last time when I bought MB. I will go with another make rather than deal with such service.

Awful. Buyer beware. Will never go back. I would rate negative stars if possible. Poor communication. We negotiated a 1.49% APR financing rate only to have it changed to 1.9% when we took delivery several days later and were told they could not honor the 1.49%. They did attempt to remedy this by reducing the sales price somewhat. We were then sold an extended maintenance agreement under the impression that it could be cancelled and our financing terms would revert to the way they were prior to the maintenance agreement. We cancelled the agreement, but the cost of the maintenance agreement remained an amount financed and the monthly payments are now over $56 more per month than originally negotiated. The financial implications of the maintenance agreement were not clearly disclosed to us. It also took several requests to even get a complete copy of our sales contract. Never again. Next time, Ill drive past this dealer to get to the next one.

I found a nice used Nissan Xterra for my son (his first car). The sales people were great. We got a nice car for a fair price. We experienced an unforeseen mechanical issue the day after we bought it. They fixed it immediately and stood by their word. I found them honest and upfront. I would recommend this dealership highly. Its nice to know theres a car dealership in this area that you can trust.

My car was not done the day I dropped it off and the service area did not call me to tell me that the car was not done so I had to drive back the next day. This not the expected service that I would expect from a Mercedes dealership.

The people at International Mercedes Benz Milwaukee were very nice and helpful. Specifically Luke who found me my first car for a great deal, and Cassi who did the financing.I would definelty recommend international Mercedes Benz Milwaukee, for anyone looking for a good deal & great customer service!

Called to get info on my brakes and guy on the phone refused to tell me what my brakes were called. Pretty sure the guys name was Kevin and the guy talked to me like I was an idiot. Offered to give him my VIN and everything and the guy said all he could do is tell me how much money it would cost. GREAAAAAT customer service!!!

Took my car in today at the Mercedes service and found very friendly and helpful people there. Thank you James for your help

These guys do a great job! Service is first rate.

Fantastic! International Autos Mercedes Benz delivers! As a woman, I have always been treated fairly here. The team in Mercedes goes above and beyond to help out their customers. I have been a customer of this store for 15 years and will continue to be for life. If you are looking for a Mercedes in the Milwaukee area, I would highly recommend you stop in and give International Mercedes a chance.

Absolute joke of a parts department. I know your not that busy Ive been to that dump many times and the phone is ringing and nobodys around... Ill take my business to North Shore. You made the decision easy even though your a quarter mile from me.

I wish I could give this place Zero stars, but it wont let me. We purchased a vehicle here and less than a week later, it died in the middle of the street. We contacted them and the assistant manager assured us it would be taken care of; no cost to us. After I dropped my vehicle off for service (and driving back and forth to Sheboygan three times.) The general manager called me and basically told me to F off. I had a signed service form stating that I would owe $0! I ended up with a bill for over $1800! To add insult to injury, the service center called me and stated that my brake pads were dangerously worn and were actually damaging other components. They stated that it would not be safe for me to drive the vehicle home like this. When I asked them if they felt that I could have worn down the brakes that much in the few days I had the vehicle, the service manager simply said No. Now I have an extra $500 to pay for a vehicle that they either did not do a proper safety check on, or simply lied about the vehicle being in safe working order when they put it on their lot. Even the assistant service manager in Sheboygan was appalled at the way we were being treated by International Autos in West Allis. Unfortunately, I found out later that this place seems to have a reputation for terrible customer service. I will NEVER, EVER let anyone I know purchase a vehicle from, or take their vehicle to International Autos in West Allis. They are the worst company that I have ever dealt with. Ever.

This is the most horrible customer experience I have had till date. I bought my Mini a few months back. The sales manager who helped me was amazing. No complaints there. But there is another guy called Mol in the finance department who was in charge of the maintenance contract. 1. He not only signed me up for a contract without giving me proper details but 2. After I cancelled the contract, I have not received the refund for about 6 months now. He cuts my calls, and when he picks up, says the cheque will be here tomorrow or next week. This has been going for 6 months. Not only have I paid additional interest to the financing company because I did not receive the refund but I have not protection for the tires as well. I plan on taking legal action.

Outstanding staff and service!

I have been a customer for many years. The sales people are great to work with and the service after the sale is the best in the business. Five stars!!!

I brought my car in for an oil change. They forgot to replace a gasket. Four days later I noticed that there was a huge pool of oil everywhere that my car parks. My garage, spot at work etc. I check my oil and the car is empty. I am of course concerned. My car has only 20K miles. Im worried about engine damage. IA looks it over and tells me that it is fine. I ask them to stand behind their mistake and if it is truly fine to extend my warranty on the engine. They will not. I spoke with the manufacturer and they spoke to IA on my behalf and still nothing. I understand that mistakes happen but you need to stand behind them.

Just ask for megan Fitzgerald she will take great care of you. highly recommend this place great as t service