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Kwik Kar Lube & Tune Of Midlothian
602 E Main St, Midlothian, TX 76065, United States
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Kwik Kar Lube & Tune Of Midlothian
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Bo
Review №1

Stellar service! I brought my mother-in-law’s Toyota Sienna here for a state inspection. They were very fast and professional. It was easy to get our car into the queue, have the person do the inspection, and pay. Very nice and will likely come back again next time. We generally do all car maintenance at a Toyota dealership.I highly recommend Kwick Kar Lube & Tune as a great place to get your state inspection!

Fr
Review №2

I was very pleased with the service that I received when I used this business for my state inspection that was due . I want to emphasize the fantastic and friendly service that my inspector named John gave me when he took care of my inspection. The manager of this business has a great asset to his business by having an employee such as John that goes above and beyond to service his customers as he did me today . Thank you very much I will become a regular customer to this business.

La
Review №3

Been bringing my Silverado and Land Rover here for over 4 years with 0 concerns. Staff is always friendly, professional, and flawless with their work. Comfortable chairs in the remodeled waiting lobby and also available outdoor seating. I appreciate y’all!

Ja
Review №4

Great experience with this place. Everyone is very helpful and knowledgeable.

Ja
Review №5

I was greeted quickly, even though there were several people ahead of me. It didnt take long for them to get to my car. Andy took care of everything. He noticed several things that I needed but even said it wasnt urgent to replace but made me aware of all future issues. Great place for trust worthy service ! This is where Im coming from now on !!!

Mi
Review №6

Got in quickly, solid prices, and they show you the quality of what needs to be replaced so you can see it must be done versus them telling you it should be done. Definitely coming back!

Ti
Review №7

Great service. Professional and courteous. Did not try to up-sell anything. In and out pretty quick.

Ca
Review №8

Not only do they overcharge for oil ($69.99 for 4.5 quarts), they pair it with a low quality $3.49 oil filter. On top of that they left residue on one fender and coolant on the other and took zero responsibility. They didn’t even bother/offer to clean it. That’s the last oil change I ever pay somebody else to do. DIY if you want it done right the first time folks, don’t waste your time and money here.

Ta
Review №9

Came in for an oil change and inspection I had a front light that was out and they fixed me up and showed me somethings I wasn’t aware that I was in need of repair! Andy wasn’t a pushy salesman and made me feel at ease with his funny nature. I will be back for sure! Very trustworthy and great place to go for ur auto needs!

Pa
Review №10

The customer service was good and very thorough. I appreciate the fact that they would listen to me and explain what needed to be done. I have been coming to this Kwik Kar for many years even though the ownership and management have changed. I have been pretty happy with the customer service and work performed.

Ra
Review №11

Absolutely love this place!The employees are great and they work fast, it almost feels like you are in and out.We used Kwick Kar for Oil change, Tire Alignment as well as for Inspection. Great experience every time!

Sa
Review №12

I love this place its like cheers but for your auto tune and lube!!! This place....Kwik Kar where everyone knows your name 🥰🥰🥰

Re
Review №13

Always a good experience here, staff is always nice. The service is always quick.

An
Review №14

Very pleased & pleasant !! From the other customers to the front desk-sweetheart to the “other” inspector, I felt like my best Interest was at ♥️ Sabrina and Andy especially made me feel taken care of. Pleasant conversations in the waiting room with customers, too.🎈Pleasant little stop 🥳

Pa
Review №15

Everyone was super friendly and accommodating. They got everything handled for me in record time and the crew made sure to explain everything that my car needed. Two thumbs up from me!

Sh
Review №16

Very professional, helpful and courteous. Better than the other place here in Midlothian, hands down.

Mi
Review №17

They did a great job, I normally change my own oil but im working out of state and cant do it in the parking lot, Sarah was very curtious and the lady that actually did the oil change did exactly as I asked with the oil additive I brought in for my diesel..

Cr
Review №18

Andy is awesome here! Very attentive to details and informative! Highly recommend coming here!

We
Review №19

Excellent service both times i came in. Came on a super busy saturday afternoon, I was in and out. Came back in on the following wednesday and It was even faster. I will 100% be back.

Aa
Review №20

They knocked out an oil change but forgot to reset the counter on the toyota. Did it myself and will have to remember to go back early next time. I got the new guy looking fresh out of HS so probably not a poor reflection of the business

Je
Review №21

Went in to get my car inspected, they were super busy and still got me in and back out within a reasonable time. Fast friendly and super helpful.

Ja
Review №22

Sabrina was my car tech and she was pleasant and very professional! I have used them for years and always recommend them to friends and family!

Br
Review №23

Kwik Kar was helpful and listened to my concerns. Thank you for getting me in Kwik 😉

Ma
Review №24

Worst experience ever, manager doesnt care and employees do whatever they want. Manager is too scared of his employees to stand up for himself. They lost a bolt of my car cover and as I was driving the undercarriage cover became loose and was damaged. They refused to make it right. Theyre not adults that take responsibility for their mistakes. If i could rate them lower I would.

As
Review №25

Love the place they always take of any issue with my car

Sp
Review №26

Very very helpful older gentleman who works at this establishment. Very rare, thank you .

Kr
Review №27

Quick, super helpful, & HONEST. Will definitely be back!

Da
Review №28

Great service by a great bunch of folks. I dont like to go anywhere else.

Da
Review №29

New owner/manager, I guess. New staff. Lobby is nicely done with better seating. But a little shy on customer friendliness.

Ti
Review №30

Andy and Trey were amazing check everything on our car

Am
Review №31

They had my 16 year old in and out for her first experience!

ji
Review №32

They over charged me and left me with 7 dollars in my bank account

Da
Review №33

They were nice im going back

Je
Review №34

Very friendly, speedy service!

st
Review №35

Great Service in MIDLOTHIAN

Jo
Review №36

Got my moms oil changed here. SUPER fast, I was in and out in about 15-20 mins. I used to go to Walmart for my own vehicle... NEVER again. Im bringing my own car here from now on, and ill be suggesting this spot to all my friends and family from now on.

Sa
Review №37

They are always very nice and they take very good care of our vehicles. The work is done in a timely manner.

Ro
Review №38

Great service, fast, friendly,I will recommend it.

St
Review №39

They were awesome!! Great place and very friendly!!

Ch
Review №40

They did a quick oil change and was grateful the car only needed that since the alert was cleared in the car

A
Review №41

Very professional and helpful. Quick service. Not expensive. Got inspection, oil change and was out in half an hour.

Ky
Review №42

Great and quick service!

Da
Review №43

They are my hometown shop been going there for 20 years

To
Review №44

Vary friendly great service

St
Review №45

Good steady service with no drama!

Mi
Review №46

Great job, nice people

Je
Review №47

Fast and friendly service!

Tr
Review №48

Good people. Still a good shop that wolnt screw you

Ke
Review №49

Fast and quality is the standard here.

St
Review №50

I only had a safety inspection done and there were no other customers there. But the staff was friendly, very helpful and time efficient. The facilities were clean and they took precautions to protect the seat and floor mat in my truck. The posted prices for various services were quite reasonable.

Da
Review №51

Very good service

Ja
Review №52

Fast and friendly 👍

Ja
Review №53

Great service fast and friendly

La
Review №54

Just like the name Kwik! Even tho they said over an hour it was more like a half hour and with member or whatever rewards I got a nice discount

Ni
Review №55

I used to work there, all the guys are cool and theyre not gonna b.s. you.

is
Review №56

I went to get an oil change for my Van. The people working there were Professional. My gripe is with the cost. Almost a $100 for an Oil change. That is ridiculous. The current pandemic force me to have to use them instead of other places I go to. Next time I will wait.

Br
Review №57

Too expensive! Had an oil and filter change and it cost me 60% more than Walmart. I called and spoke with the local Kwik Kar rep and asked him why. Basic answer was he could not explain the cost difference.

Je
Review №58

Friendly staff and very professional

Jo
Review №59

I have gone there for an inspection twice. The first time was fine. The second time there was no one outside taking information, so I went inside. Each time someone came in, I could not get their attention, and this went on for about 15 minutes.Then, a guy came in calling out a name of someone that was not there. I politely asked if he would take my information so I could get on the list. He did not reply, but just stared at me as if I was the biggest idiot he had ever seen. After about 7 seconds of staring, I asked him if there was something he did not understand. Adding a tone of disgust to match his expression, he said You just came in here and sat down? Didnt talk to anyone or anything? I replied that there was no one to take my information, and he responded by walking out of the office.If you feel like being treated like a lower life form, this place is for you.

Ju
Review №60

Got treated here awesomely. 5 stars.

AA
Review №61

These guys are Gs. They are always so friendly and quick. Very professional. HIGHLY recommend.

La
Review №62

State inspection didnt have to wait long. Everyone there is always kind and helpful.

Ke
Review №63

Expensive. But you get what you pay for! They do a great job and if they do mess something up (they are human, it happens) they will fix it with no charge.

Sh
Review №64

This crew is amazing! I was having a Super bad day and lost my phone all on the same day that my car broke down. They went above and beyond to fix my car when I broke down up the street from them. They are super nice and cool to deal with! You wont find better customer service. I would definitely recommend taking your car here. Victor, Jacob, Rodney, and crew thanks again.

Te
Review №65

Oil change and have used for inspections

Mi
Review №66

I dont understand the big deal! Had my personal vehicle inspected & repaired at this location last May. They were honest & truthful! Rare quality these days! My car, which I had just purchased, failed the 1st inspection, which I knew would happen, but after the proper repairs, passed inspection! Im not a young girl by any stretch of the imagination, but never felt discriminated against. Id definitely return to this location. Very quick & helpful!

Ta
Review №67

Very efficient place

Co
Review №68

State inspection of my truck, very good service, no pressure to purchase anything. Good teamwork.

Mi
Review №69

No sign of customer service. Will ignore you like the previous reviews say... its TRUE. Also they very loudly mention any problems your vehicles have... in front of everyone, instead of calling you up to the desk... sorry attempt to pressure you to let them fix it.I doubt any store/district managers or even owners are aware of the lack in discipline their employees show.

Ra
Review №70

They are friendly and cars get serviced fast. They were busy but I was able to get an oil change within 30 minutes. I had to take away a star because they moved my stuff all around in my car, finally found my sunglasses in a door pocket when they had been in the passenger seat, and they had moved my drivers seat up so close to the steering wheel that I was barely able to get in the car.

ch
Review №71

Went for an inspection, in and out in 10-15 minutes. No upsell attempt either.

Au
Review №72

I went there for my inspection and everyone was polite and they got me in and out very quickly.

br
Review №73

Usually good service never had problems. Today took about 20-30 mins just to get checked in no one bothered to get my information till a nice girl came up and helped me right away.

Br
Review №74

Not too bad of a wait, just your average oil change place

La
Review №75

I wouldnt go there if that Paul McCracken didnt work there. Love the convenience

Ti
Review №76

I believe in supporting local business as much as possible and giving praise when a company wows a guest but when a company fails to deliver, its equally important to share concerns.Today, i needed an oil change, and when i arrived, there were a few older customers there, and so i waited my turn. In fairness, they were pretty quick with my car, so the actual oil change was good time, however...The guys working there and esp the young lady need to know or need proper training on guest service, and speaking to guests over the phone.None of the staff look pleased to be there and its reflective in how they appeared to interact with each other and the guests.Also, someone needs to hold the young lady to some standards when it comes to apparel, lets just say, this is a professional place of business and not sure the ripped jeans with extra rips fits for the environment.As far as sales, revenue for them must be great, I decided to check my own air filter after i left, and my own wipers, both need to be replaced, but apparently, they didnt feel the need to sell me, thats ok, auto zone took my money, but just saying.Again, service was fast, but quality of employees is substandard at best.

An
Review №77

Oil change. In and out 30 minutes.

Jo
Review №78

Good luck getting your car inspected here. Got tired of waiting on someone to come out of the shop to help me ( no techs were working just standing around) so I left. Went to valvoline they met me in the parking lot on the way to the door asked what I needed and had my vehicle pulled into the shop before I could even get into the office.

Mi
Review №79

Very disappointing experience. I pulled up to the sign that said, wait for attendant just in front of the first service bay. There was an employee directly in front of me cleaning the outside back window of a car. He turned around and we made eye contact. He turned again and continued working on the vehicle without ever acknowledging me. They were not all that busy and their were other employees milling around. However, not one of them approached my vehicle. After waiting for five minutes, I left. There are many places in in the Midlothian/Waxahachie that train and expect their employees to take pride in their work, value their business, and ensure a great customer experience--and that starts by making an effort to welcome potential customers. I took my business elsewhere and recommend you do too.

Do
Review №80

Quick service for oil change.

Na
Review №81

Wow these people are so nice and knew my moms car. Very happy with service here

St
Review №82

They have taken care of mine and my husbands cars for over 10 years and they always do a great job. Everyone is nice.

Sa
Review №83

Expensive. But you get what you pay for! They do a great job and if they do mess something up (they are human, it happens) they will fix it with no charge.

Ka
Review №84

Worst experience ever! I came in for an oil change and inspection. My car had no issues, but as soon as they pull it back the service light is on and they refuse to do anything, including inspection. I ask what they think could have made the light come on so quickly, and all he said was could me emissions. This is all after an hour wait. Service was rude and overall disappointing. Will not be back to this place.

Ro
Review №85

Always decent. They do what they say. Been going there for more than a decade.

na
Review №86

Pretty quick here. Unfortunately the line can get long at this place, but thats not their fault.

Tr
Review №87

This place is always busy, so make sure and get there really early. They do a great job. This is where my wife and I go for inspections and oil changes

St
Review №88

Brought my car in for inspection. First off I had to go out into the bay area after waiting 20 minutes just to get someone to check me in becasue they where all working on one car. I told them the check engine light was on and that they needed to read it before the inspection was done. So eaither they could fix it or I could take it somewhere to be fixed. They ran the inspection and then told me it failed. They couldnt even tell me why it failed! These people are crooks dont take your car to them for anything!!! Most incompetent service I have ever had!!! Go to Macs automotive. They will treat you right!!!

Da
Review №89

They do the job but there is no zing to their services. Nothing wrong with the service just nothing that makes them stand out.

ro
Review №90

Fast friendly service. Checked my antifreeze four free.

Za
Review №91

Very quick oil change

Ca
Review №92

Great service and fast oil change. Support local business!!

We
Review №93

Good service, good prices.

Sh
Review №94

Manager was a little rude but I trust them though .

Ka
Review №95

They got in me in super quick and were very helful.

Em
Review №96

An oil change is $40 but you will leave paying $52 with their extra charges they dont ask nor tell you about. I came there before paying $40, but this time I had out of state licence plates, so I assume they thought they could take advantage of me.

LA
Review №97

Bill was $95.00. Receipt listed probably twelve things they didnt actually do other than change my oil and clean my windows.

Wa
Review №98

Absolutely great service

de
Review №99

Came in for a safety inspection on my classic Mustang. Tech was doing burnouts in the alley behind the store. Claimed he was checking the brakes.....

Jb
Review №100

Great staff, excellent service ! Super fast

Information
10 Photos
100 Comments
4.1 Rating
  • Address:602 E Main St, Midlothian, TX 76065, United States
  • Site:http://kwikkarofmidlothian.com/
  • Phone:+1 972-775-5945
Categories
  • Oil change service
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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